4441 Courses in Cardiff delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for Report Authors Overview What is IBM Cognos Analytics ? Reporting Examine dimensionally modelled and dimensional data sources Examine personal data sources and data modules Examine List reports Aggregate measure/fact data Use shared dimensions to create multi-fact queries Add repeated information to reports Create crosstab reports Create complex crosstab reports Format, sort, and aggregate data in a crosstab report Create discontinuous crosstab reports Create Visualization reports Add business logic to reports using IBM Cognos Analytics ? Reporting Focus reports using filters Focus reports using prompts Augment reports using calculations Extend report functionality in IBM Cognos Analytics - Reporting Customize reports with conditional formatting Conditionally format one crosstab measure based on another Drill-through definitions Enhance the report layout Use additional report building techniques This offering provides Business and Professional Authors with an introduction to report building techniques using relational data models. Techniques to enhance, customize, and manage professional reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting? Create a simple list report Create a report from a dimensionally modeled relational data source Examine personal data sources and data modules Upload personal data Upload custom images Use navigation paths Create a report from a personal data source Examine list reports Group data in a list Format columns in a list Include headers and footers in a list Enhance a list report Aggregate measure/fact data Identify differences in aggregation Explore data aggregation Use shared dimensions to create multi-fact queries Create a multi-fact query in a list report Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create a simple crosstab report Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Create a complex crosstab report Format, sort, and aggregate data in a crosstab Sort, format, and aggregate a crosstab report Create discontinuous crosstab reports Present unrelated items using a discontinuous crosstab Create a visualization report Create and format a visualization report Create a report that uses a Map visualization Show the same data graphically and numerically Focus reports using filters Apply filters to a report Apply a detail filter on fact data in a report Apply a summary filter to a report Focus reports using prompts Create a prompt by adding a parameter Add a value prompt to a report Add a Select & search prompt to a report Create a cascading prompt Augment reports using calculations Add calculations to a report Display prompt selections in the report title Customize reports with conditional formatting Create a multilingual report Highlight exceptional data and conditionally render a column Drill-through definitions Let users navigate to related data in IBM Cognos Analytics Enhance report layout Create a report structured on data items Create a condensed list report Use additional report building techniques Section a report and reuse objects within the same report Reuse layout components in a different report Explore options for reports that contain no data Additional course details: Nexus Humans B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for information workers and data science professionals who seek to use database reporting and analysis tools such as Microsoft SQL Server Reporting Services, Excel, Power BI, R, SAS and other business intelligence tools, and wish to use TSQL queries to efficiently retrieve data sets from Microsoft SQL Server relational databases for use with these tools. Overview Identify independent and dependent variables and measurement levels in their own analytical work scenarios. Identify variables of interest in relational database tables. Choose a data aggregation level and data set design appropriate for the intended analysis and tool. Use TSQL SELECT queries to produce ready-to-use data sets for analysis in tools such as PowerBI, SQL Server Reporting Services, Excel, R, SAS, SPSS, and others. Create stored procedures, views, and functions to modularize data retrieval code. This three-day instructor-led course is about writing TSQL queries for the purpose of database reporting, analysis, and business intelligence. Specifically, this course presents TSQL within the context of data analysis in other words, making meaning from the data rather than transaction-oriented data-tier application development. The course starts with a brief discussion of levels of measurement and quantitative research methodogy, and integrates these concepts into each TSQL topic presented. The goal is to provide a consistent, direct, and purposeful learning path from RDBMS data retrieval through analytical tools such as SQL Server Reporting Services, PowerBI, Excel, R, SAS, and SPSS. Module 1: Introduction to TSQL for Business Intelligence Two Approaches to SQL Programming TSQL Data Retrieval in an Analytics / Business Intelligence Environment The Database Engine SQL Server Management Studio and the CarDeal Sample Database Identifying Variables in Tables SQL is a Declarative Language Introduction to the SELECT Query Module 2: Turning Table Columns into Variables for Analysis: SELECT List Expressions, WHERE, and ORDER BY Turning Columns into Variables for Analysis Column Expressions, Data Types, and Built-in Functions Column aliases Data type conversions Built-in Scalar Functions Table Aliases The WHERE clause ORDER BY Module 3: Combining Columns from Multiple Tables into a Single Dataset: The JOIN Operators Primary Keys, Foreign Keys, and Joins Understanding Joins, Part 1: CROSSJOIN and the Full Cartesian Product Understanding Joins, Part 2: The INNERJOIN Understanding Joins, Part 3: The OUTERJOINS Understanding Joins, Part 4: Joining more than two tables Understanding Joins, Part 5: Combining INNER and OUTERJOINs Combining JOIN Operations with WHERE and ORDER BY Module 4: Creating an Appropriate Aggregation Level Using GROUP BY Identifying required aggregation level and granularity Aggregate Functions GROUP BY HAVING Order of operations in SELECT queries Module 5: Subqueries, Derived Tables and Common Table Expressions Non-correlated and correlated subqueries Derived tables Common table expressions Module 6: Encapsulating Data Retrieval Logic Views Table-valued functions Stored procedures Creating objects for read-access users Creating database accounts for analytical client tools Module 7: Getting Your Dataset to the Client Connecting to SQL Server and Submitting Queries from Client Tools Connecting and running SELECT queries from: Excel PowerBI RStudio Exporting datasets to files using Results pane from SSMS The bcp utility The Import/Export Wizard Additional course details: Nexus Humans Writing Analytical Queries for Business Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing Analytical Queries for Business Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Team leaders, managers, executives, and other business and IT professionals who lead others as well as Individual contributors ready for transformational self-development as a leader. Overview Recognize vulnerability as the emotion we feel during times of uncertainty, risk, and emotional exposure. Explain why courage requires vulnerability. Establish a link between what I learned and behaviors I want to change. Recognize the critical role that self-awareness plays in daring leadership. Give examples to support how armor - not fear -is the greatest obstacle to daring leadership. Identify the four skill sets that make up courage: rumbling with vulnerability, living into our values, BRAVING trust, and learning to rise. Recognize that courage is a collection of four skill sets that are measurable, observable, and teachable. Recognize that vulnerability is the birthplace of many of the behaviors that define daring leadership, including creativity, accountability, and difficult conversations. Give examples of why daring leadership requires showing up for hard conversations and rumbles, including giving and receiving feedback. This workshop is all about your own leadership self-awareness, identifying your call to courage as a leader and the learning, practice and integration of the four courage skills sets so you can show up authentically in life and leadership. Dare to Lead? is the ultimate playbook for developing brave leaders and courageous cultures. The greatest barrier to daring leadership is not fear; the greatest obstacle is armor ? how we self-protect when we feel uncertainty, risk and emotional exposure. Learn the skills to move from armored leadership to daring leadership. Daring leaders are self-aware, know how to have hard conversations, hold themselves and others accountable, build trust, lead with empathy and connection, take smart risks that lead to innovation, reset quickly after disappointments and setbacks, and give and receive feedback. This interactive curriculum is delivered in five, half-day sessions and is based on the research by Bren‚ Brown. This course comes with a PDF workbook and an Amazon gift card to purchase the Dare to Lead? book in the version of your choice. You also have access to a series of leadership and personal development assessments and exclusive training videos led by Dr. Bren‚ Brown. At the end of the event, a digital badge is awarded to those who complete 24 hours of course content. The Heart of Daring Leadership Permission Slips Container Building Armored Leadership versus Daring Leadership Call to Courage Assembling Our Armor Building Grounded Confidence to Replace our Armor Aplying the 5Cs Self-Awareness & Emotional Literacy Developing Emotional Literacy Getting Curious About Emotions Exploring the Iceberg The Myths of Vulnerability Rumbling with Vulnerability The Six Myths of Vulnerability Exploring Your Arena Shame Resilience Shame 101 Defining Shame The Physiology of Shame Shame Shields How Shame Shows Up in Organizations How Shame Shows up at Work Empathy and Self-Compassion Attributes of Empathy What Does Empathy Look Like? Empathy Misses Comparative Suffering Self-Compassion Talk to Yourself the Way You Talk to Someone You Love Empathy & Self-Compassion Commitment Supplemental Exercise: Kristin Neff?s Self-Compassion Scale Supplemental Exercise: Putting Empathy, Curiosity, and Rumble Tools in Action Living Into Our Values Living Into Our Values Values Clarification Taking Values from Professing Words to Practicing Behaviors Grounded Confidence and Rumbling Skills Grounded Confidence and Rumbling Skills Rumble Starters The 5Cs of Strategic Thinking, Decision Making, and Delegation Using the 5Cs Supplemental Exercise ? Gritty Faith & Gritty Facts Supplemental Exercise ? Horizon Conflict Engaged Feedback Giving Engaged Feedback Recognizing Defensiveness in Feedback Conversations BRAVING Trust BRAVING Trust Square Squad Rumbling with Self-Trust Trust with Others Trust on Teams Rumbling with Living BIG Learning to Rise: The Reckoning Learning to Rise: The Rising Strong Process The Rising Strong Process Getting Emotionally Hooked Offloading Hurt: Barriers to Reckoning with Emotion Strategies for Reckoning with Emotion The Rumble and The Revolution Writing My SFD The Delta The Revolution: When the Process Becomes a Daily Practice Supplemental Exercise ? Reset and Resilience Practices Integration Dare to Lead Integration Plan

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, and Business Process Owners/Team Leads/Power Users. Overview This course will prepare you to:Describe tasks performed by a typical SAP Access Control userDiscuss Harmonization topics as they relate to SAP Access ControlExplain how SAP GRC helps you to address business challengesIdentify authorization risks in typical business processesDescribe the Segregation of Duties Risk Management ProcessDescribe and configure functionality and features for SAP Access Control 10.1Use the SAP Access Control 10.1 application to analyze and manage risk, design and manage roles, and provision and manage usersDescribe the SAP Access Control 10.1 architecture and landscape, SAP Access Control Repository, and Object Level SecurityDescribe the Periodic Access Review processPlan for and manage emergency accessDiscuss the reporting frameworkConfigure workflows, including multi-stage multi-path (MSMP) workflows and BRF+Describe how the different applications of the SAP GRC Solution integrate with each otherDiscuss key steps in the SAP Access Control implementation process In this course, students gain hands-on configuration and implementation experience of SAP Access Control 10.1, as well as important concepts they will need to know in order to prepare for implementation and ongoing access risk prevention. Introduction to SAP Access Control Discussing Business Challenges and Solutions Using SAP Access Control Architecture, Security, and Authorizations Describing the System Architecture Describing Security and Authorizations Shared Configuration Settings Configuring Shared GRC Settings Configuring Shared SAP Access Control Settings Authorization Risks and the Segregation of Duties (SoD) Management Process Identifying Authorization Risks Managing Risk by Segregating Duties SAP Access Control Repository Synchronizing Objects into the Repository Scheduling and Viewing Background Jobs Risk Analysis Maintaining Shared Master Data Configuring and Maintaining the Rule Set Configuring and Using Audit Trail Tracking Using the Risk Analysis Framework Remediating Risks Mitigating Risks Mitigating Multiple Risks at One Time Business Rule Framework Creating Rules in the Business Rule Framework (BRF) Defining Business Rules Multi-Stage, Multi-Path (MSMP) Workflow Describing Multi-Stage, Multi-Path (MSMP) Workflow Maintaining MSMP Workflow Building MSMP Workflow User Provisioning Configuring User Provisioning Settings Configuring Access Request Forms Requesting Access Preparing Roles and Owner Data for MSMP Workflow Creating Simplified Access Requests Reviewing Search Request Results SAP Fiori User Experience (UX) for GRC Describing SAP Fiori UX Role Design and Management Configuring Role Management Configuring Role Methodology Configuring Role Search Attributes Planning for Technical Role Definition Planning for Business Role Definition Consolidating Roles Through Role Mining Performing Role Mass Maintenance Operations Emergency Access Management Describing Emergency Access Management Planning for Emergency Access Monitoring Emergency Access Periodic Access Review Process Planning Periodic Review Monitoring Periodic Review Reports and Custom Fields Use the Reporting Framework SAP Access Control Implementation Using the SAP Access Control Implementation Process Designing the SAP Access Control Solution Planning Upgrade and Migration Configuring SAP Access Control Implementing the SAP Access Control solution Optimizing the SAP Access Control Suite Additional course details: Nexus Humans GRC300 SAP Access Control Implementation and Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the GRC300 SAP Access Control Implementation and Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you Dotty about Data? Ever wondered how the Senior Leadership Team use clinical data? Want to know why there is so much clicking on SystmOne? Our Director of Clinical Services, Chris Sutcliffe will talk about what our data and patient related information is showing us, how we use it and where we are heading. The session will explore the how and why we collect and collate hospice data, and the key role you play in ensuring that data is valid, reliable, and credible.

Our Motivational Intelligence Executive Management course is targeted at transitional leadership development to adapt to market dynamics. AWARD WINNING LEADERSHIP DEVELOPMENT PROGRAMME Executive Diploma: Leading With Motivational Intelligence Leading your team or business through transitions or adapting to change is a vital leadership skill that most find challenging. The Power Within Training is dedicated to giving leaders, managers, and businesses throughout England and the UK the executive leadership skills needed to transform their businesses. Neuroscientists have now discovered why people perceive risk, resist change, and cling to the legacy ways they approach their role. With this discovery, we’ve found a practical approach for removing this resistance and fostering greater employee accountability, adaptability, and resilience. The answer was uncovered in the emerging field of Motivational Intelligence. This course has completely changed my outlook on my responsibilities as a manager/leader. To say I have a new perspective is an understatement; I now have the tools to make a massive difference in how I run my company and my life; it has put a new voice in my head that is now directing me in ways I had not thought of before. "If you want a better chance in life and business, do not hesitate to do this course." MANAGING DIRECTOR RBT UNDERFLOWING LIMITED The Role of Motivational Leadership Our motivational leadership courses are rooted in the science of Motivational Intelligence. Motivational Intelligence is designed as an individual’s ability to identify and manage negative thoughts and self-limiting beliefs to overcome obstacles and accomplish goals. Using motivational intelligence and our management development program provides you with the skills and tools needed to face high-level challenges and put thoughts into action while paving the way to a vision. Motivation relies on the learning process of an individual and their ability to observe the relationship between performance and outcome. Motivational leaders can evoke and see the best in their employees and inspire them to work toward a common goal. LEADING WITH MOTIVATIONAL INTELLIGENCE Objectives of our Motivational Leadership Courses The management development program we offer is the world’s first accredited Executive Diploma specifically designed to help progressive-minded leaders adapt to today’s business environment. We focus on issues and challenges created by disruption and turbulence. Our motivational leadership courses address topics ranging from leading/managing virtual teams to helping employees more readily orient to an ever-changing world. The Power Within focuses on imparting fundamental skills, tactical best practices, and powerful insights into the human side of the business. Leadership training provides valuable knowledge to leaders of all levels. The management portion of our leadership training teaches participants how to define the proper team goals, translate them into actionable plans and communicate them in a way that encourages buy-in. Lastly, the leadership portion focuses on developing people by shifting negative thoughts and self-limiting beliefs such that individuals give themselves permission to learn, grow, and execute new strategies and plans. Here are some additional objects of our motivational leadership courses: To Understand the Role of Motivation in the Workplace To Develop a Deep Understanding of the Different Types of Motivation and How They Can Be Applied to Improve Team Performance To Learn How to Use Motivational Intelligence to Create a Positive and Productive Work Environment To Develop the Skills Needed to Increase Employee Engagement and Drive Business Results To Practice Effective Leadership Techniques that Foster Motivation and Engagement LEADING WITH MOTIVATIONAL INTELLIGENCE Our Leading with Motivational Intelligence (MQ) Executive Diploma Programme is specifically designed to help participants create the “complete game” of leadership and management. Leveraged by more than 40% of the largest Fortune 500 companies and implemented around the world, the Leading with Motivational Intelligence (MQ) consistently receives a participant buy-in rate in excess of 97%. However, the most important statistic is: 12 months after completing the course more than 93% of participants continue to use the skills and techniques taught on a daily basis. ABOUT THE MQ EXECUTIVE DIPLOMA Are There Different Types of Motivational Leadership? Motivation is the fuel that drives the accomplishment of a goal; without any motivation, the goal becomes another difficult task. Motivational leadership means understanding that regardless of whether you’re leading a small group or an entire business, your leadership and motivational style can significantly impact the effectiveness of your effort. There are several leadership and motivation styles, but the challenge comes with finding the most appropriate for you and your team. In our leadership development program, we’ll discuss leadership motivational skills while working with you to find the best one. Motivational leadership either takes the form of intrinsic or extrinsic motivation. Intrinsic motivation motivates your team to be rewarded internally, and extrinsic motivation uses compensation as a driving force. Compensation can be salary, bonuses, goods, money, or even an appraisal. Here are some examples of different intrinsic and extrinsic motivational types: Competence Motivation – This style is driven by curiosity and a willingness to know more and cultivate additional skills. This style’s central pillar is building more expertise on a subject matter as a noncompetition among peers. Achievement Motivation – Achievement motivation is similar to competence, as it aims to achieve personal development goals. This could take the form of a title within the company. An example could be in your sales department, where a leaderboard or wall of fame is used to track sales. Reward-Based Motivation – This is probably the only motivational type most are aware of, as it’s the easiest way to get a fast motivational boost. The main issue with this type of motivation is that employees get used to it, and the effects don’t last long. Understand the Importance of Motivation Skills in Leadership Motivation drives nearly every action of our lives. Motivational leadership drives the why behind every business idea that’s ever been put into action. As a leader or manager, you must understand the importance of motivating team members, and being able to do this effectively is a requirement in every manager, leader, or business owner’s toolkit. Our management development program builds on best practices, strategic insights, and lessons learned over three decades of building leadership universities for Fortune 500 companies. Focusing on imparting fundamental skills to our executive development course offers powerful insights into the human side of the business. You’ll gain the skills needed to foster a growth mindset within your team. Here are some additional reasons why motivational leadership matters: Improved Performance – Motivated employees can drive the performance of your business. When your employees are motivated, you’ll find lower levels of absenteeism, improved relationships between managers and employees, and improved worker performance throughout your business. Enhanced Innovation – Motivation is a significant force behind innovative ideas. You’re more likely to identify workplace improvement opportunities when your team is motivated. Improved Workplace Culture – Employee motivation and your workplace culture are closely linked. When you take our leadership development program, you’ll discover that a motivated workforce brings commitment, and drive, which enhances your business’s overall morale and creates a positive work culture. Register your interest Motivational Leadership Techniques That Foster Engagement When employees are unmotivated or disengaged, it’s easy to blame tools, processes, or contributing factors. Often, disengagement comes down to a lack of effective leadership. Our leadership training program will help you unlock what leaders need to inspire their employees to do their job and find purpose within their roles. Here are some ways you can apply what you learned during your leadership development program to encourage collaborative leadership and inspire your team to do their very best work: Employees Trust Leaders Whom Both Lead and Follow – Good leaders don’t needlessly exhibit authoritative behaviour. Good leaders show their team that they are willing to roll up their sleeves and work with their team to improve the business. Passion and Positivity Increase Employee Performance – Effective motivational leadership combines finding meaning in work, leveraging connection and community, converting stress into opportunity, taking actions despite the risk, and lastly, maintaining the energy of others through motivation. Show enthusiasm in your business, which will convey your passion to others and can help increase performance and employee engagement. Effective Leadership Prioritizes Business – Successful leaders are more about short-term goals than reaching the next milestone and contributing to your overall business. Practical leadership qualities include providing growth opportunities, inspiring and motivating employees, being open and trusting, and assessing and managing risks. These decisions lead to more long-term success for your business. How To Register For Our Leadership Development Program   Our motivational leadership courses are open to leaders, managers, and business owners looking to quickly adapt their team to change and effectively mentor every team member. The modules in our leadership development program are live virtual instructor-led sessions that meet twice per month for about three and a half hours. These modules incorporate insightful discussions and engaging group conversations designed to shift limiting mindsets, isolate best practices and foster actionable strategies that can be applied immediately. To apply for the course, we ask that you register your interest. Once submitted, The Power Within will contact you to discuss options for fully-funded or partially-funded training opportunities. Register your interest today Book Your Motivational Leadership Course Today   The Power Within is the Motivational Intelligence company dedicated to helping your business become more accountable, resilient, adaptable, and capable of handling all the challenges they encounter. Our leading with Motivational Intelligence Executive Diploma course has been built leveraging Nobel Prize-winning research and the latest advancements to ensure everything necessary for meaningful change is in place. Our leadership development program is fully accredited and internationally recognized for its effectiveness in developing world-class leaders. We want to give you the tools, techniques, and knowledge to think bigger, be better, and achieve more. Don’t hesitate to contact us to learn more about our leadership development program.

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One of the best things in life is having a healthy, happy dog but sometimes our lifestyles are unable to provide what your “best friend” needs. The stimulation achieved from walking and exercising your dog provides much more benefit than outside space alone can, so if, for whatever reason you cannot afford the time because of work or other commitments may have, we can step in and walk your dog for you. Cheshire Dog Services will collect your dog in our fully ventilated vehicle, which has individual cages for your dog’s safety. Following a good walk, we will return your dog back to your home, happy, socialised and tired. If you’re looking for a dog walker… GET IN TOUCH If you have ever seen any of the TV shows relating to dog behaviour, you will know that walking is so essential to your dog’s wellbeing. They need both mental and physical stimulation and lack of these stimuli can often result in behavioural problems such as barking, chewing or just general nuisance behaviour, which is not what you want from your dog. During our daily walks your dog can do what dogs want to do, they will get the chance to have a really good run around whilst socialising with us and the other dogs. The locations/routes taken are varied so that the walks always remain interesting. Walking your dog in a pack could therefore provide a good proportion of the social interaction and physical exercise your dog requires to have a well-balanced disposition. We can walk either on the lead or simply allow them to run free; it depends on what your dog needs & what you instruct us to do. Your dog should then return home happy, tired and just about ready for a good rest! Prior to your dog’s first walk, we will come and meet him /her to get to know the character whilst at the same time allowing you to ask any questions you may have. All dogs will undergo a free assessment prior to joining Cheshire Dog Services. This places you under no obligation, just the opportunity to meet us before you make any decisions. If you wish to go ahead with our walking service, your dog may then be walked on a one to one basis for the first few walks, just so we can get to know your dog a little better and gauge how your dog reacts in different situations. We will then suggest that your dog would be suited to one of the following. Walking in a “pack” with dogs of a similar temperament or breed, which will help to socialise & stimulate your dog. We walk no more than five dogs at once but prefer a maximum of four smaller breed or three larger breed dogs as we feel this is the number that allows us to give them the attention they need and for their safety and confidence too. OR Recommend for ‘1 to 1 walks‘. Any issues that arise will be discussed with you in detail. We recognise that all dogs are different and have individual needs, so our descriptions are used as a guide only. We can personalise any of our services to suit your (or your dog’s) requirements so if you don’t find exactly what you are looking for or have any questions, CONTACT US and we will do our very best to meet your needs. We are able to offer special rates if you would like us to look after additional dogs from the same household and weekly bookings. Cheshire Dog Services are DBS certified and fully insured. Please contact us for prices (they vary depending on what’s required)

The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans