206 Courses in Cardiff delivered Live Online

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Course Overview This comprehensive course in Animal Care and Psychology offers a deep dive into the welfare, behaviour, and care of various animal species. Covering everything from animal health and nutrition to psychology, learners will explore key topics essential for understanding and improving animal welfare. With an emphasis on both theoretical and practical aspects of animal care, this course equips learners with the knowledge required for a career in animal welfare, psychology, or veterinary support. By the end of the course, students will gain a holistic understanding of animal needs, behaviour, and the role of psychology in their care, making them well-prepared for roles in animal-related industries. Course Description The Animal Care and Psychology course covers a broad range of topics aimed at providing learners with an understanding of animal behaviour, health, and care. Learners will explore animal health and nutrition, hygiene, and first aid, while also diving into the specific needs of different species such as dogs, cats, horses, birds, and reptiles. The course also highlights the importance of animal psychology and its impact on their well-being, behaviour, and interactions with humans. Through engaging content and diverse modules, students will gain the knowledge and skills necessary for understanding and meeting the needs of animals in various environments, enabling them to pursue careers in animal care, psychology, and welfare. Course Modules Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health & Nutrition Module 03: Hygiene and First Aid for Animal Module 04: Getting to Know the Dogs & Puppies Module 05: Getting to Know the Kittens and Cats Module 06: Learning about Horses Module 07: Learning about Birds Module 08: Specific Information on Rabbits & Guinea-Pigs Module 09: Specific Information on Ornamental Fish Module 10: Specific Information on Reptiles Module 11: Animal Psychology (See full curriculum) Who is this course for? Individuals seeking to develop a deeper understanding of animal care and psychology. Professionals aiming to expand their knowledge in animal welfare and psychology for career advancement. Beginners with an interest in animals and their care. Those seeking a career in animal welfare, psychology, or related fields. Career Path Animal Care Worker Animal Welfare Officer Veterinary Assistant Animal Behaviourist Pet Groomer Animal Trainer Wildlife Conservationist Zoo Keeper

Public Speaking and Presenting - a one-day interactive training taught in small groups. On this page: What participants of this course say Tutoring Booking Information Refund policy Industry-specific public speaking training Follow-up training options Enquiries This is a one-day interactive course on the delivery of public speaking – a beautiful art that can be mastered with quality training and practice. What participants of this course say "10/10. Excellent trainer. Found most useful : - the Feedback session; tutor being very patient in asking/teaching us to pause and repeat with correct tone. - Link to Psychology and Genetics, rather than just techniques." “This course struck the perfect balance of theory/practice application for me. I appreciate the individual feedback and Fatos was a fantastic teacher. Very knowledgeable." Tutoring This course is directed by Fatos Selita, a multidisciplinary trained communication expert. Booking Information Group bookings To book this 'Public Speaking and Presenting' course for a group, please email us info(@technotruth.co.uk). The price for group bookings starts from £1,925, covering a maximum of 8 people. Refund policy For this training course, where the number of participants is capped at 8, we offer you the following flexibility: If you cannot attend on the date booked, we will be happy to move your booking to a new date or provide you with a refund of our fee - if you notify us more than 7 days ahead of the start date. If you need to cancel the course within 7 days ahead of the start date - we will be happy to offer you one change to a future date. 10% discount when a participant enrols for more than one of our courses at the same time. 20% discount for UK students. 20% for members of the Society for Personality and Social Psychology (SPSP) (spsp.org). 25% discount for Members of the UK Law and Society Association (UKLSA) (uklsa.co.uk). Goldsmiths students, staff, or alumni, please email us for current discounts. Sponsored places: We are currently offering a number of sponsored places on all AIR Courses for those in extremely difficult financial circumstances. Please email us for details: For all enquiries, and to be regularly updated on upcoming AIR courses, please email: info (@technotruth.co.uk). Industry-specific public speaking training Public Speaking for Diplomacy Interview Skills Public Speaking for Academics / Researchers Public Speaking for Business Professionals (Bankers, Lawyers, Media Professionals) Find out more about all of the AIR courses available to you. Enquiries For all enquiries, and to be regularly updated on upcoming AIR courses, please email: info (@technotruth.co.uk). For anything urgent, or if emailing is not a good option for you, you can also call us via WhatsApp or phone on +44 (0)7908 566 949.

All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. Course Category Person Centred Planning Inclusion Strategic Work Visioning and Problem Solving Description Person centred planning is a way of expressing a set of inclusive values through a unique range of tools and techniques. The most commonly used person centred tools – MAPS and PATH – create a hands-on demonstration of these values in action. All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. The role of the support service staff in this work is as a facilitator not as an expert participant, problem solver, assessor or provider of consultation. MAPS and PATH are especially effective tools in planning transitions and annual review processes for young people with additional support needs and for through-care planning for young people who are looked after or accommodated. Over time person centred working will reveal areas of unmet need in current provision and thereby inform the ongoing strategic planning within any particular region. Testimonials “Thanks again for a superb day which from my perspective as Principal Educational Psychologist has been a real boost and uplifted my spirits about helping move the Educational Psychology Service forward as well as gaining greater insight and understanding of individual Educational Psychologists. Several EPs have said that they are planning to use MAPS and PATHS in their work and I will be joining them.”DR MICHAEL HYMANS, PRINCIPAL EDUCATIONAL PSYCHOLOGIST, LONDON BOROUGH OF Learning Objectives To Explore the values underpinning person centred working To show how person centred planning naturally captures young people’s strengths and capacities A demonstration of how person centred planning encourages meaningful consultation and participation with young people (particularly for those who cannot make their views known in typical ways To show how Person Centred Planning leads to the building of stronger parent/school partnerships To indicate how person centred planning can promote multi-agency teamwork and shared responsibilities To increase understanding the how of process and graphic facilitation in person centred work. Who Is It For ? Teachers and School Staff Education Services Social Care Staff Health Professionals Transition Coordinators Family Support Workers Link Workers Course Content An introduction to the person centred planning tools PATH live demonstration in action followed by real time coaching of facilitation skills. We would stress that this is an introductory day and that participants will be expected to make plans for their own follow up and further practice of the tools covered in the course of the day.

Course Overview The Criminal Psychology and Profiling course offers an insightful exploration into the psychological underpinnings of criminal behaviour and the art of criminal profiling. Learners will develop a strong foundation in understanding the minds of offenders, the impact of mental health disorders, and the various methods used to classify and investigate crime. Through studying forensic science, behavioural analysis, and victimology, participants will be equipped with the theoretical knowledge and analytical techniques needed to interpret criminal behaviour. Upon completion, learners will possess a deeper appreciation of how criminal psychology informs investigative strategies, legal processes, and crime prevention efforts, positioning them for further study or professional growth in this fascinating field. Course Description This course delves into the intricate relationship between psychology and criminal behaviour, offering a comprehensive study of mental disorders, forensic science applications, and profiling methodologies. Learners will examine the classification of crime, the phases of offender profiling, and the importance of victimology within investigations. The course also provides an overview of the criminal justice system in England and Wales, ensuring a contextual understanding of the legal framework surrounding criminal cases. Designed to strengthen analytical and critical thinking abilities, this programme encourages learners to apply logical reasoning and metacognitive strategies to criminal profiling. By the end of the course, participants will have cultivated a well-rounded skill set valuable for careers in criminal psychology, forensic science, and investigative fields. Course Modules Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Profiling: Science, Logic and Metacognition Module 06: Phases of Profiling Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 08: Victimology Module 09: The Criminal Justice System in England and Wales (See full curriculum) Who is this course for? Individuals seeking to understand criminal behaviour and profiling methods. Professionals aiming to enhance their expertise in psychology, criminology, or investigative roles. Beginners with an interest in forensic psychology, crime analysis, or criminal justice. Anyone aspiring to explore a career pathway in criminal psychology, forensic science, or legal support services. Career Path Criminal Psychologist Forensic Psychologist Behavioural Analyst Crime Analyst Offender Profiler Criminal Investigator Legal Assistant within criminal law practices Victim Support Worker

One of the keys to success today is our ability to effectively influence others.

I want to discuss the existential-phenomenological challenges of viewing the human condition and explore alternatives for openness. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Opening- between Prof. Ernesto Spinelli and Dr. Yaqui Martinez “From my early days studying psychology, I never felt comfortable with psychopathological nosologies. They seemed exaggerated to me and demonstrated the intense human desire to classify all possible expressions of our existence. Likewise, I have not been comfortable with the tendency to promote dualistic perspectives that compartmentalize our reality into separate aspects where one is not only different from the other but even in opposition, such as the sane/insane dichotomy. During this dialogue, I want to talk with Ernesto about the difficulties involved, from an existential-phenomenological perspective, in viewing the human condition from this position. Perhaps we can ask ourselves together what advantages they offer and what alternatives for openness we can propose.” Dr. Yaqui Martinez. Dr. Yaqui A. Martínez-Robles is a psychologist with Masters, PhD and PsyD in Psychotherapy. He has training in Gestalt Therapy; Music Therapy; Transpersonal Psychology and Holotropic Breathwork (with the Grof Transpersonal Training Association); Narrative and postmodern therapies and Social Constructionism; and in Psychedelic-Assisted Therapy (with the Integrative Psychiatry Institute and MAPS-Multidisciplinary Association for Psychedelic Studies). He is the author of four books, and co-author of another two, focused on the existential perspective. He has participated with chapters in several books and with articles in several journals. Yaqui is the founder of the Circle of Studies in Existential Therapy, in Mexico City and in Medellin, Colombia,. He teaches existential-phenomenological psychology and therapy in Mexico and different countries of South America. He is the current president of the Latin American Association of Existential Psychotherapy (ALPE). He works in private practice as an existential-phenomenological therapist and coach, in modalities one-on-one, couples and groups. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 19 June from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Course Overview The Positive Psychology Masterclass is designed to empower individuals with the mindset and techniques needed to cultivate a more positive, resilient, and thriving life. This engaging course introduces learners to key concepts such as building optimism, developing resilience, enhancing emotional intelligence, and fostering genuine authenticity. Through a carefully structured learning journey, participants will explore how to transform negativity, anxiety, and adversity into opportunities for growth and flourishing. Whether for personal enrichment or professional development, this course offers valuable insights that can be applied across various life domains. Upon completion, learners will be better equipped to lead more fulfilling lives, establish healthier interpersonal boundaries, and inspire positivity within their personal and professional environments. By mastering essential positivity traits and techniques, students will gain the confidence to shift from merely surviving to actively thriving, setting a strong foundation for lifelong well-being and achievement. Course Description The Positive Psychology Masterclass offers an in-depth exploration of the principles and strategies that drive positive emotional and mental well-being. Covering a wide range of transformative topics — from cultivating resilience and mastering grit to setting positive boundaries and fostering authenticity — this course encourages learners to build a robust mental framework for success. Participants will discover how to turn challenges such as negativity, frustration, and adversity into growth opportunities by applying evidence-based psychological techniques. Each section provides clear, accessible guidance, enabling learners to strengthen their positive traits and embrace a thriving mindset. Alongside conceptual understanding, students will also explore real-world applications, such as enhancing leadership effectiveness and building supportive relationships. By the end of the course, learners will have acquired a comprehensive toolkit of strategies to improve both personal satisfaction and professional achievement, making this masterclass a valuable resource for anyone seeking to lead a more positive and purpose-driven life. Course Modules Module 01: Turn Negativity Into Positivity Module 02: Turn Anxiety & Frustrations Into Positivity Module 03: Turn Surviving Into Thriving Module 04: Create A Positive Mental Aptitude Module 05: Master The Top Six Positivity Traits Module 06: Turn Adversity Into Resilience Module 07: Master Your Grit Scale Module 08: Turn Physical Dexterity Into Positive Psychology Module 09: Set Positive Boundaries Module 10: Become More Genuine And Authentic Module 11: Live Out Giving First Module 12: Detach Yourself From The End Result (See full curriculum) Who is this course for? Individuals seeking to build resilience and cultivate a positive mindset. Professionals aiming to enhance leadership and emotional intelligence skills. Beginners with an interest in psychology, self-development, or mental well-being. Life coaches, HR specialists, educators, and counsellors looking to expand their expertise. Anyone aspiring to lead a more fulfilling and authentic life. Career Path Life Coach Positive Psychology Practitioner Mental Health Support Worker Human Resources Specialist Career Development Advisor Wellness Programme Coordinator Motivational Speaker Personal Development Consultant

A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.