4441 Courses in Cardiff delivered Live Online

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

Leading People through Change (Virtual) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Getting Started Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications Summary and Next Steps

PER (Practical Experience Requirements) Training Course for Accountancy Students:  It is a comprehensive practical accounting training program designed to build the bridge between knowledge and practical aspects of accounting and tax. With these accounting courses, many modules of tax and accounting are covered as well as Computerised Accounting & Payroll. Moreover, After completing the modules you will have the chance to get hands-on experience which will open the door for the lucrative Accounting, Tax & Payroll sector. Nationally recognised qualification

Laughter Yoga Leader Training, Certified to Laughter Yoga international. Excellent for physical and mental wellbeing.

This session is aimed at vets new to the Welsh Government funded Animal Health and Welfare workshops programme, as well as those that have delivered workshops in the past but need a refresher session. It is one of the required steps for vets to become approved to deliver these workshops. Join us to learn about the modules that we offer and the format by which our workshops run. We will also provide some basic tips on how to run a successful workshop. Admin members of staff are also welcome to join us to learn about the functionality of the portal/site and the administrative work involved in running a workshop.

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

Duration 2.75 Days 16.5 CPD hours This course is intended for This course is designed for a person with an understanding of project management concepts, as well as general desktop computer skills, and who will be responsible for creating and maintaining project plans. This course will give you the fundamental understanding as well as acquiring the advanced knowledge and skills needed to update a project plan in Microsoft Project during the execution, monitoring, and controlling phases of a project. Overview Identify project management concepts and navigate Microsoft 2. 2. Project Professional. Create a new project plan. Add tasks to a project. Manage task relationships within a project. Manage project resources. fnalize a project plan. Update a project plan. Generate project views to manage a project. Create project reports to share a project's status. Reuse project plan information. Work with multiple projects. This course will familiarize the user with the basic features and functions of MS Project so that it can be used effectively and efficiently in a real-world environment. MS project will give the ability to project managers to update a project plan in Project during the execution, monitoring, and controlling phases of a project GETTING STARTED WITH MICROSOFT PROJECT Topic A: Identify Project Management Concepts Topic B: Navigate in the Microsoft Project Desktop environment DEFINING A PROJECT Topic A: Create a New Project Plan File Topic B: Set Project Plan Options Topic C: Assign a Project Calendar ADDING PROJECT TASKS Topic A: Add Tasks to a Project Plan Topic B: Enter Task Duration Estimates MANAGING TASKS Topic A: Create a Work Breakdown Structure Topic B: Define Task Relationships Topic C: Schedule Tasks MANAGING PROJECT RESOURCES Topic A: Add Resources to a Project Topic B: Create a Resource Calendar Topic C: Enter Costs for Resources Topic D: Assign Resources to Tasks Topic E: Resolve Resource Conflicts FINALIZING A PROJECT PLAN Topic A: Optimize a Project Plan Topic B: Set a Baseline Topic C: Share a Project Plan UPDATING A PROJECT PLAN Topic A: Enter Task Progress Topic B: Enter Overtime Work Topic C: Edit Tasks Topic D: Update Cost Rate Tables Topic E: Update a Baseline VIEWING PROJECT PROGRESS Topic A: Use View Commands Topic B: Add a Custom Field Topic C: Create Custom Views Topic D: Format and Share the Timeline View REPORTING ON PROJECT PROGRESS Topic A: View Built-in Reports Topic B: Create Custom Reports Topic C: Create a Visual Report REUSING PROJECT PLAN INFORMATION Topic A: Create a Project Plan Template Topic B: Share Project Plan Elements with Other Plans WORKING WITH MULTIPLE PROJECTS Topic A: Share Resources Topic B: Link Project Plans Additional course details: Nexus Humans Microsoft Project training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Project course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This certification is appropriate for anyone interested in becoming familiar with the concepts and practices of Agile Project Delivery, and who wants to have a working knowledge of the various Agile methodologies. Overview Objectives are: To provide an understanding of Agile philosophy and practices To provide a working knowledge of various Agile methodologies To provide students with the ability to compare and choose which methodology is appropriate in a given situation To prepare participants to pass the SAMC™ exam Course outcomes: Participants will be familiar with the concepts and practices of Agile project delivery. Participants will be equipped with detailed knowledge and understanding of available Agile methodologies. Participants will be able to compare and choose the methodologies or parts of methodologies that are most relevant to their current and future situations. Participants will be armed with the proper tools to take the lead in Agile projects and to address and resolve Agile issues in their organizations. Participants will be SAMC certified. Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively.Successful candidates will be awarded the SCRUMstudy Agile Master Certified (SAMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. IntroductionAgile Overview Agile Defined Why Use Agile? Adaptive Project Management The Agile Manifesto Principles of the Agile Manifesto Declaration of Interdependence Difference between Waterfall and Agile Domains of Agile Practices Value-Driven Delivery Stakeholder Engagement Team Performance Practices Adaptive Planning Problem Detection and Resolution Continuous Improvement Agile Tools and Artifacts Lean Kanban Software Development Introduction Core Values Practices Understanding Lean Software Development Understanding Kanban Software Development Scrum Overview of Scrum Brief History of Scrum Why Use Scrum? Scalability of Scrum Scrum Principles Scrum Aspects Scrum Processes Scrum and Kanban Extreme Programming (XP) Introduction Core Values? Roles Practices XP Artifacts XP Events XP Release Adopting XP Test-Driven Development (TDD) Introduction The Process Dynamic Systems Development Methods (DSDM) Introduction Core Values Roles Practices Crystal Introduction Core Values Roles Practices The Process Feature Driven Development (FDD) Introduction Core Values Roles Practices The Process Comparison of Agile MethodsBest Fit Analysis ToolBlitz PlanningNote SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy. Additional course details: Nexus Humans SCRUMstudy Agile Master Certified (SAMC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCRUMstudy Agile Master Certified (SAMC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students looking to establish a foundational understanding of Access, including the skills necessary to create a new database, construct data tables, design forms and reports, and create queries. Overview In this course, you will create and manage an Access database. You will: Navigate within the Access application environment, create a simple database, and customize Access configuration options. Organize and manage data stored within Access tables. Use queries to join, sort, and filter data from different tables. Use forms to make it easier to view, access, and input data. Create and format custom reports. Data is everywhere. Most job roles today involve some form of data management. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft© Access© can help you and your organization with this task. This course is the first part of a three-course series that covers the skills needed to perform database design and development in Access. Microsoft© Access© for Office 365?: Part 1 (this course): Focuses on the design and construction of an Access database?viewing, navigating, searching, and entering data in a database, as well as basic relational database design and creating simple tables, queries, forms, and reports. Microsoft© Access© for Office 365?: Part 2 : Focuses on optimization of an Access database, including optimizing performance and normalizing data, data validation, usability, and advanced queries, forms, and reports. Microsoft© Access© for Office 365?: Part 3 : Focuses on managing the database and supporting complex database designs, including import and export of data, using action queries to manage data, creating complex forms and reports, macros and VBA, and tools and strategies to manage, distribute, and secure a database. This course may be a useful component in your preparation for the Microsoft Access Expert (Microsoft 365 Apps and Office 2019): Exam MO-500 certification exam. Lesson 1: Working with an Access Database Topic A: Launch Access and Open a Database Topic B: Use Tables to Store Data Topic C: Use Queries to Combine, Find, Filter, and Sort Data Topic D: Use Forms to View, Add, and Update Data Topic E: Use Reports to Present Data Topic F: Get Help and Configure Options in Access Lesson 2: Creating Tables Topic A: Plan an Access Database Topic B: Start a New Access Database Topic C: Create a New Table Topic D: Establish Table Relationships Lesson 3: Creating Queries Topic A: Create Basic Queries Topic B: Add Calculated Columns in a Query Topic C: Sort and Filter Data in a Query Lesson 4: Creating Forms Topic A: Start a New Form Topic B: Enhance a Form Lesson 5: Creating Reports Topic A: Start a New Report Topic B: Enhance Report Layout Additional course details: Nexus Humans Microsoft Access for Office 365: Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Access for Office 365: Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours Additional course details: Nexus Humans SSF10 IBM DS8000 Implementation Workshop for System z training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SSF10 IBM DS8000 Implementation Workshop for System z course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.