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3930 Courses in Cardiff delivered Live Online

Modern Greek for Adults - Effective and Creative Writing

5.0(14)

By The Greek Online School

Τhis is a customised course offered only to advanced adult learners who speak and write Greek in an advanced or proficient level. The course is supported by readers, newspaper articles, audio and video files.

Modern Greek for Adults - Effective and Creative Writing
Delivered OnlineFlexible Dates
Price on Enquiry

Certified Penetration Testing Professional (CPENT)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Ethical Hackers, Penetration Testers, Network Server Administrators, Firewall Administrators, Security Testers, System Administrators and Risk Assessment Professionals, Cybersecurity Forensic Analyst, Cyberthreat Analyst, Cloud Security, Analyst Information Security Consultant, Application Security Analyst, Cybersecurity Assurance Engineer, Security Operations Center (SOC) Analyst, Technical Operations Network Engineer, Information Security Engineer, Network Security Penetration Tester, Network Security Engineer, Information Security Architect. Overview Upon successful completion of this course, students will master their Penetration Testing skills, perform the repeatable methodology, become committed to the code of ethics, and present analyzed results through structured reports. The main course outcomes include: 100% mapped with the NICE framework. Maps to the job role of a Penetration Tester and security analyst, based on major job portals. 100% methodology-based Penetration Testing program. Provides strong reporting writing guidance. Blended with both manual and automated Penetration Testing approaches. Gives a real-world experience through an Advanced Penetration Testing Range. Designed based on the most common Penetration Testing services offered by the best service providers in the market. Offers standard templates that can help during a Penetration test. This is a multidisciplinary course with extensive hands-on training in a wide range of crucial skills, including advanced Windows attacks, Internet of Things (IoT) and Operational Technology (OT) systems, filtered network bypass techniques, exploit writing, single and double pivoting, advanced privilege escalation, and binary exploitation. Course Outline Introduction to Penetration Testing Penetration Testing Scoping and Engagement Open Source Intelligence (OSINT) Social Engineering Penetration Testing Network Penetration Testing ? External Network Penetration Testing ? Internal Network Penetration Testing - Perimeter Devices Web Application Penetration Testing Wireless Penetration Testing IoT Penetration Testing OT/SCADA Penetration Testing Cloud Penetration Testing Binary Analysis and Exploitation Report Writing and Post-Testing Actions Additional course details: Nexus Humans Certified Penetration Testing Professional (CPENT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Penetration Testing Professional (CPENT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Penetration Testing Professional (CPENT)
Delivered OnlineFlexible Dates
Price on Enquiry

TW108G IBM Security Verify Access Foundations

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for system administrators and implementors interested in learning IBM Security Verify Access. Overview Describe IBM Security Verify Access product and its key features Discuss the architecture and deployment process Configure IBM Security Verify Access users, groups, and domains Introduce concepts of a reverse proxy and how it fits in your web-based infrastructure Describe protected object space and the policy access control model Explain how to set up reverse proxy junctions to handle web requests Discuss and configure authentication mechanisms that are supported by Verify Access Explain and set up logging, auditing, and tracing for Verify Access components IBM Security Verify Access helps you simplify your users' access while more securely adopting web, mobile, IoT, and cloud technologies. It can be deployed on premises, in a virtual or hardware appliance, or containerized with Docker. Verify Access also directly connects with Verify SaaS for a modernized, hybrid IAM approach to enable your organization's migration to identity as a service (IDaaS) at a comfortable pace. Using the skills taught in this course, you learn how to run Verify Access via Docker, configure authentication and authorization mechanisms, implement policy access control, and set up reverse proxy junctions to process web requests. Hands-on exercises reinforce the skills learned. Unit 1 Introduction to IBM Security Verify Access Unit 2 Architecture and deployment Unit 3 Managing users, groups, and domains Unit 4 Reverse Proxy (WebSEAL) concepts Unit 5 Managing access control Unit 6 Configuring junctions for back-end resources Unit 7 Authentication framework and methods Unit 8 Logging, auditing, and tracing Additional course details: Nexus Humans TW108G IBM Security Verify Access Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TW108G IBM Security Verify Access Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

TW108G IBM Security Verify Access Foundations
Delivered OnlineFlexible Dates
Price on Enquiry

Working with Spring REST (TT3358)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This in an intermediate-level Java development course geared for students experienced with Java and Spring programming essentials. This course does not cover Java or Spring development basics. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core Cucumber and web testing skills, coupling the most current, effective techniques with the soundest industry practices. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will: Learn the request-response cycle of REST requests Implement a REST controller using Spring Map URLs to service endpoints Use Spring's template class to develop a REST client Bootstrap a Spring REST applications Return different media types for a service Setting the response headers Discuss Exceptions and HTTP Status codes Handle exceptions thrown by a service Spring REST focuses on providing an understanding of the fundamental principles and technologies that are used in the development of RESTful services and clients. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities.Working with Spring REST is a two-day, fast-paced coding course geared for experienced developers who have prior working knowledge of Java. Throughout the course students learn the best practices for writing Restful services in Java using Spring Boot. The course provides an in-depth view of the APIs provided by Spring to develop both the REST service and the REST client. Implementing REST with Spring REST principles Introduction to RESTful Services in Spring Introduction to REST Clients in Spring Bootstrapping the REST application Content Representation Implementing the REST Service Error Handling Security and RESTful Services Securing Untrusted Input Defending RESTful Services Additional course details: Nexus Humans Working with Spring REST (TT3358) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Working with Spring REST (TT3358) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Working with Spring REST (TT3358)
Delivered OnlineFlexible Dates
Price on Enquiry

Tableau Advanced v10.3

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is intended for those who need to use Tableau Desktop to build complex visuals and dashboards to present information or to monitor data about their organization. Overview Upon completion of this course, participants will be able to:Select the best method to work with multiple data sourcesCreate complex visuals using calculations and parametersApply best practices to improve the layout and aesthetics of dashboards This course enables participants to create complex visualizations and to combine them into interactive dashboards to share with others using Tableau Desktop. The Data Data Interpreter Data Joins Same Database Cross Databases Spatial Join New! Data Blending New Union Custom SQL Tableau Extract TDE Hyper Clipboard Database Changes Automatic Updates Calculations Regular Calculations Quick Table Calculations Table Calculations Level of Detail (LOD) Expressions Complex Visualizations Custom Background Map Web Map Servers Dual Maps Bar in Bar Graph Bullet Graph Pareto Chart Sparkline Report Top N Within a Category Report Waterfall Chart Funnel Chart Pattern Analysis using the Path Shelf Building Better Dashboards Best Practices for Design Best Practices for Performance Creating a Template Workbook Using Layout Containers Dashboard Extenders New! Generating A Performance Summary Additional course details: Nexus Humans Tableau Advanced v10.3 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Tableau Advanced v10.3 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Tableau Advanced v10.3
Delivered OnlineFlexible Dates
Price on Enquiry

VMware Aria Operations for Networks: Install, Configure, Manage [V6.8]

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Network professionals and who design, build, operate, manage, and troubleshoot software-defined networking and security, and application owners who need visibility across multi-cloud environments Overview By the end of the course, you should be able to meet the following objectives: Explain the features and architecture of VMware Aria Operations for Networks Describe the VMware Aria Operations for Networks installation processes and requirements Navigate the VMware Aria Operations for Networks GUI Recognize major use cases for VMware Aria Operations for Networks and their benefits Deploy VMware Aria Operations for Networks Use VMware Aria Operations for Networks to monitor, operate, analyze, and troubleshoot the infrastructure supporting your applications This two-day, hands-on course gives you the skills to deploy and use VMware Aria Operations? for Networks to ensure an optimized, highly available, and secure infrastructure for your applications. You will learn the features, components, architecture, and benefits of VMware Aria Operations for Networks and how to use it to simplify daily operation and troubleshooting tasks. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Networks Identify the use cases for VMware Aria Operations for Networks Access the VMware Aria Operations for Networks Home page View VMware Aria Operations for Networks entity data Perform searches for specific entity data Create entity search queries Find and use event data VMware Aria Operations for Networks Architecture and Components Identify the components of VMware Aria Operations for Networks Describe the function of each component and how the components interact Check the health of VMware Aria Operations for Networks components VMware Aria Operations for Networks Installation Deploy VMware Aria Operations for Networks components Configure the pairing relationship between the platform VM and the collector VM Troubleshoot platform VM and collector VM configuration problems Explain how data sources export flow information Add VMware vCenter Server© to VMware Aria Operations for Networks Add a VMware NSX to VMware Aria Operations for Networks Configure IPFIX Distinguish between the mechanisms used to scale VMware Aria Operations for Networks Select the appropriate scaling mechanism for your environment Describe how clusters are expanded Integrate VMware Aria Operations with VMware Aria Operations for Networks Import a VMware Aria Operations for Networks instance into VMware Aria Suite Lifecycle VMware Aria Operations for Networks Use Cases Explain use cases for VMware Aria Operations for Networks Create VMware Aria Operations for Networks applications Perform application discovery Plan and optimize micro-segmentation and security for applications Explain the use of flow analytics Use flow information from physical devices in security planning Generate virtual machine path topologies between entities using flows Extract useful information from path topologies Validate NSX deployments Monitor and troubleshoot NSX events Operations and Troubleshooting Common Issues Perform VMware Aria Operations for Networks operations by using VMware vSphere© tags Use the flow analytics dashboards to perform flow analysis Set and configure Intents to identify aberrations in the behaviour of entities Use VMware Aria Operations for Networks tools to troubleshoot common problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware Aria Operations for Networks: Install, Configure, Manage [V6.8]
Delivered OnlineFlexible Dates
Price on Enquiry

Troubleshooting VMware vRealize Operations [V8.x]

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for System administrators tasked with maintaining a vRealize Operations cluster Overview By the end of the course, you should be able to meet the following objectives: Identify the vRealize Operations components affected in typical troubleshooting scenarios List the environmental and operational factors that can generate problems in vRealize Operations Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations Use the vRealize Operations API tool to retrieve cluster data and perform actions Retrieve and review log files associated with specific vRealize Operations components Use available tools to troubleshoot problem scenarios in vRealize Operations Identify the best practices to ensure a vRealize Operations instance remains in a healthy state Locate resources to help you troubleshoot vRealize Operations This two-day course gives VMware vRealize© Operations? administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance. Course Introduction Introduction and course logistics Course objectives Running a vRealize Operations Instance Identify the components of a vRealize Operations cluster Identify common problems that affect vRealize Operations List the environmental and operational factors that can affect vRealize Operations Identify the affected components vRealize Operations Troubleshooting Tools Use vRealize Operations self-monitoring tools to troubleshoot problems Use CLI tools to troubleshoot vRealize Operations problems Identify the log files used by individual vRealize Operations components Run commands to analyze vRealize Operations log files Use the vRealize Operations API tool vRealize Operations Troubleshooting Scenarios Use relevant tools to troubleshoot problem scenarios Maintaining vRealize Operations Use best practices to ensure the vRealize Operations cluster remains in a healthy state Back up and restore vRealize Operations Identify vRealize Operations troubleshooting resources Additional course details: Nexus Humans Troubleshooting VMware vRealize Operations [V8.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Troubleshooting VMware vRealize Operations [V8.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Troubleshooting VMware vRealize Operations [V8.x]
Delivered OnlineFlexible Dates
Price on Enquiry

Red Hat System Administration II (RH134)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures Providing operational support Managing systems for monitoring system performance and availability Writing and deploying scripts for task automation and system administration Successful completion of Red Hat System Administration I (RH124) is recommended. Experienced Linux administrators seeking to accelerate their path toward becoming a Red Hat Certified System Administrator should start with the RHCSA Rapid Track course (RH199). Overview You should be able to demonstrate these skills: - Install Red Hat Enterprise Linux using Kickstart - Manage file systems and logical volumes - Manage scheduled jobs - Access network file systems - Manage SELinux - Control firewalls - Perform troubleshooting tasks Red Hat System Administration II (RH134) is designed as the second part of the Red Hat© Certified System Administrator (RHCSA©) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux© system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat© Enterprise Linux. Prerequisites Successful completion of Red Hat System Administration I (RH124) is recommended. 1 - Automate installation with Kickstart Automate the installation of Red Hat Enterprise Linux systems with Kickstart. 2 - Use regular expressions with grep Write regular expressions that, when partnered with grep, will allow you to quickly isolate or locate content within text files. 3 - Create and Edit text files with vim Introduce the vim text editor, with which you can open, edit, and save text files. 4 - Schedule future Linux tasks Schedule tasks to automatically execute in the future. 5 - Manage priority of Linux processes Influence the relative priorities at which Linux processes run. 6 - Control access to files with access control lists (ACL) Manage file security using POSIX access control lists. 7 - Manage SELinux security Manage the Security Enhanced Linux (SELinux) behavior of a system to keep it secure in case of a network service compromise. 8 - Connect to network-defined users and groups Configure systems to use central identity management services. 9 - Add disks, partitions, and file systems to a Linux system Manage simple partitions and file systems. 10 - Manage logical volume management (LVM) storage Manage logical volumes from the command line. 11 - Access networked attached storage with network file system (NFS) Access (secure) NFS shares. 12 - Access networked storage with SMB Use autofs and the command line to mount and unmount SMB file systems. 13 - Control and troubleshoot the Red Hat Enterprise Linux boot process 14 - Limit network communication with firewall Configure a basic firewall. 15 - Comprehensive review Practice and demonstrate knowledge and skills learned in this course.

Red Hat System Administration II (RH134)
Delivered OnlineFlexible Dates
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BA08 - Agile for Business Analysts

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Anyone with the need to understand how business analysis is performed to support agile projects or who must transition their existing business analysis skills and practices from waterfall to agile. Overview In this course, students will: Understand the fundamentals of agile delivery and agile business analysis Compare and contrast business analysis on waterfall and agile projects Explain the value proposition for agile product development Define the 4 main types of project life cycles Complete an in-depth walkthrough of the agile delivery life cycle Explain the major flavors of agile Understand the major standards available to assist in transition of skills Define business analysis tailoring and understand how to apply it Learn over 20 business analysis techniques commonly used on agile projects In this course, students will gain an understanding about agile business analysis. Students will learn how business analysis on an agile project is ?the same? and ?different? than business analysis performed on waterfall projects. Students will understand how the business analysis role changes on an agile team. A number of business analysis techniques suited for supporting agile teams will be introduced as will the various standards available to the community to help teams and organizations transition. Since few organizations are pure agile, students will also learn about delivery approaches that use a combination of practices from waterfall and agile and will also be introduced to the important concept of business analysis tailoring ? the key skill used to adapt business analysis skills to all environments ? regardless of the delivery life cycle selected. Introduction What is agile The Agile Manifesto Agile principles Agile benefits Hands-on activity Learning and course objectives The current state of agile Agile trends Agile skills Value proposition The business case for agile The BA role changes on an agile project Hands-on activity Understanding project life cycles Project life cycle Product life cycle Incremental versus Iterative Hybrid approaches to delivery Choosing a project life cycle An in-depth look at Agile The agile development life cycle A sequence of iterations Essential concepts Inside each iteration Iteration goal Iteration planning Sequence of tasks Work period Testing End of iteration activities Evaluation and feedback Structured walkthroughs Evaluation guidelines The BA role in structured walkthroughs Scripting scenarios Defect list Retrospectives Hands-on exercise Type of Agile Delivery Approaches The flavors of agile Scrum Scrum roles Extreme Programming (XP) Dynamic System Development Method (DSDM) Feature Driven Development (FDD) Testing Best practices used by FDD Kanban Kanban Boards Agile Unified Process Scaling Frameworks Introduction to Agile Business Analysis What is business analysis? What is agile business analysis? Framework for agile business analysis Business analysis components International Institute of Business Analysis (IIBA©) Project Management Institute (PMI©) Context to business analysis Our industry BA standards Our industry Agile BA standards Product Owners What stays the same What is expected to change Agile requirements deliverables Lightweight documentation Requirements repository Where business analysis fits in The BA workload Hands-on exercise Business Analysis Tailoring Business analysis tailoring (defined) Tailoring considerations What tailoring looks like The PMI Guide to Business Analysis Determining the ?best? BA approach Methodology vs Standard Why use methodologies Determining your methodology Business analysis impacts Tools and techniques for agile business analysis Agile BA techniques Backlog refinements Behavior Driven Development (BDD) Burndown chart Collaborative games Definition of done Definition of ready INVEST Iteration planning Kanban board Minimum marketable features (MMF) Minimum viable product (MVP) MoSCoW Narrative writing Persona analysis Product roadmap Progressive Elaboration Prototyping Purpose alignment model Retrospectives Story slicing Hands-on Exercise Prioritization Techniques Requirements prioritization Prioritizing on agile projects Prioritization criteria Business benefit MoSCoW Pair-choice comparison Setting priorities with multi-voting Cost to acquire and operate Determining business value Story point estimating Planning poker Project velocity Hands-on activity Course wrap-up Making the transition to agile How my role will be different Course summary Retrospective Questions Additional course details: Nexus Humans BA08 - Agile for Business Analysts training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA08 - Agile for Business Analysts course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

BA08 - Agile for Business Analysts
Delivered OnlineFlexible Dates
Price on Enquiry

Working with Elected Members (In-House)

By The In House Training Company

It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government. Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this. Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support. By the end of the course participants will: Understand the roles, responsibilities, processes and procedures in place for working with Elected Members Be able to identify the best way to approach potentially sensitive issues Understand the skills and behaviours required for working effectively with Members Be able to deploy their influencing skills more successfully Review their learning and have an action plan to take back and implement at work Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. 1 Introduction Welcome and introductions Objectives and programme overview 2 Working in a political environment What is political awareness? Contact and experience with Members Importance of the role of Members 3 Why be an Elected Member? Perceptions of what Elected Members are and do Values of Members and their motivations for doing what they do 4 Political decision-making in local government Current challenges and drivers affecting the organisation / the council Roles and responsibilities of Officers and Members Centrality of Members' strategic role 5 (Option) A day in the life of an Elected Member An Elected Member gives a talk about what they do 6 Having a beneficial relationship between Officers and Members 7 Member / Officer communication Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc) Response times and requirements Procedures required by Heads of Service [if appropriate] 8 Influencing styles and strategies Different forms of power and how they impact Developing an appropriate 'influencing style' Exploring strategies for improving communication and influencing at work 9 Review and evaluation Review and evaluation of learning Personal action plans

Working with Elected Members (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry