Course Overview: It is important that everybody who works in the care environment recognises the signs of potential eating and drinking difficulties and is able to support service users to eat and drink. This course combines both theory and practical sessions to equip those who work in care settings with this knowledge. Course Aims: Define Dysphagia Identify the main parts of the human mouth and pharynx Recognise signs and symptoms of aspiration Know when to refer a service user Recognise good positions at mealtimes Experience food textures and being fed in different positions Management responsibilities
You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
COMPLIMENTARY EQ-i 2.0/EQ360 REFRESHER SESSIONS We're offering regular sessions throughout the year to our EQi/EQ360 practitioners with the aim of helping you feel more confident using the assessment with your clients and colleagues. These sessions will allow you to brush up on your skills and ask any questions you may have about the tool!
Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.
Join our webinar to discover our best practice advice on how to effectively promote and sell your educational services. Don't miss this opportunity to enhance your course marketing skills and boost your sales. Join us for this engaging webinar and take your educational offerings to new heights.
Duration 5 Days 30 CPD hours This course is intended for This course is intended for administrators in a Microsoft-centric environment who want to build reusable units of automation, automate business processes, and enable less-technical colleagues to accomplish administrative tasks. Overview Describe the correct patterns for building modularized tools in Windows PowerShell Build highly modularized functions that comply with native PowerShell patterns Build controller scripts that expose user interfaces and automate business processes Manage data in a variety of formats Write automated tests for tools Debug tools This course covers advanced Windows PowerShell topics, with an emphasis on building reusable tools. Students are introduced to workflow, engage in best practices, and learn a variety of script development and toolmaking techniques. Tool Design Tools do one thing Tools are flexible Tools look native Start with a Command Why start with a command? Discovery and experimentation Build a Basic Function and Module Start with a basic function Create a script module Check prerequisites Run the new command Adding CmdletBinding and Parameterizing About CmdletBinding and common parameters Accepting pipeline input Mandatory-ness Parameter validation Parmeter aliases Emitting Objects as Output Assembling information Constructing and emitting output Quick tests An Interlude: Changing Your Approach Examining a script Critiquing a script Revising the script Using Verbose, Warning, and Informational Output Knowing the six channels Adding verbose and warning output Doing more with verbose output Informational output Comment-Based Help Where to put your help Getting started Going further with comment-based help Broken help Handling Errors Understanding errors and exceptions Bad handling Two reasons for exception handling Handling exceptions in our tool Capturing the actual exception Handling exceptions for non-commands Going further with exception handling Deprecated exception handling Basic Debugging Two kinds of bugs The ultimate goal of debugging Developing assumptions Write-Debug Set-PSBreakpoint The PowerShell ISE Going Deeper with Parameters Parameter positions Validation Multiple parameter sets Value from remaining arguments Help messages Aliases More CmdletBinding Writing Full Help External help Using PlatyPs Supporting online help ?About? topics Making your help updatable Unit Testing Your Code Sketching out the test Making something to test Expanding the test Going further with Pester Extending Output Types Understanding types The Extensible Type System Extending an object Using Update-TypeData Analyzing Your Script Performing a basic analysis Analyzing the analysis Publishing Your Tools Begin with a manifest Publishing to PowerShell Gallery Publishing to private repositories Basic Controllers: Automation Scripts and Menus Building a menu Using UIChoice Writing a process controller Proxy Functions A proxy example Creating the proxy base Modifying the proxy Adding or removing parameters Working with XML Data Simple: CliXML Importing native XML ConvertTo-XML Creating native XML from scratch Working with JSON Data Converting to JSON Converting from JSON Working with SQL Server Data SQL Server terminology and facts Connecting to the server and database Writing a query Running a query Invoke-SqlCmd Thinking about tool design patterns Design tools that use SQL Server for data storage Final Exam Lab problem Break down the problem Do the design Test the commands Code the tool
Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders. On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape. Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions. Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.
Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics
Live online took hold in 2020 and is a highly interactive, engaging and effective training medium, if it’s done right. Let us give your staff the key skills they need to make their virtual training learner-centred, by building a psychologically safe environment plus using online training tools such as break-out rooms, slides, video and whiteboards. Courses include: Key elements of a successful live online training session Knowing your audience Technology vs technique Blended/flipped/hybrid learning Making your activities and materials online-friendly Effective planning for live online sessions Timing live online training sessions
They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard. In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions. Join this webinar to gather some useful tips that will help you create meaningful connections.