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The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Data Strategies seem to be everywhere right now. But there are data strategies that essentially place 'hope' at their centre! We believe there is a better way.

Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with? You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas. That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.

Want a new direction for your career? Think Accountancy, according to statistics, the average salary for Accountants is £50,000, it is the sector where the employability rate is higher than any other sector. Whether you're a school leaver, already employed or simply looking for a career change a career in accountancy could be a real option for you. What is AAT? The AAT is an internationally recognised accounting qualification and over 100,000 people are currently benefiting from gaining an AAT qualification and full AAT membership. Gaining the qualification will help you support yourself throughout your accountancy career. AAT Accounting Courses Overview: First of all, the AAT qualification consists of four progressive qualification levels (1, 2, 3 & 4) which will cover the key areas of Financial Accounting, Management Accounting, Taxation, Audit and Report Writing. Although you can start from Level 1, you may start from Level 2 if you have basic math and numeracy skills. In order to complete the full AAT Accounting qualification and gain full membership of the AAT, you will need to complete Level 3 and Level 4. Level 2 is recommended as an entry-level if you have no experience or knowledge of accounting and bookkeeping. The AAT qualification for accounting is broken down into three levels: AAT Level 2 Foundation Certificate in Accounting (5 Papers/Subjects) AAT Level 3 Advanced Diploma in Accounting (6 Papers/Subjects) Finally AAT Level 4 Professional Diploma in Accounting (6 Papers/Subjects) Hence, the AAT Accounting Qualification gives you practical, internationally recognised finance and accountancy skills that can open doors for you in many industries across the world. Finally, AAT offers a range of benefits for student members (including study support, career advice to help find the perfect job and exclusive discounts), as well as a route to progress into chartered accountancy. Moreover, if you choose to further your studies with any of the leading chartered accountancy professional bodies like ACCA, CIMA, CIPFA etc. your AAT qualification could make you eligible for generous exemptions. A Certificate of Attendance. A newly qualified AAT member can expect to earn an average of £21,600. Moreover, the AAT member will have been earning throughout their training and will have avoided student debt. Accounting technicians work at all levels of finance and accounting, depending on the level of their career. Some accounting technicians work as accounts clerks, others go on to become managing directors or finance directors of well-known companies. Some go to work as a self-employed accountant as AAT allows the student to become Accredited.

Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited

Duration 3 Days 18 CPD hours This course is intended for Senior Executives CIOs and CTOs Business Intelligence Executives Marketing Executives Data & Business Analytics Specialists Innovation Specialists & Entrepreneurs Academics, and other people interested in Big Data Overview More specifically, BDAW addresses advanced big data architecture topics, including, data formats, transformation, real-time, batch and machine learning processing, scalability, fault tolerance, security and privacy, minimizing the risk of an unsound architecture and technology selection. Big Data Architecture Workshop (BDAW) is a learning event that addresses advanced big data architecture topics. BDAW brings together technical contributors into a group setting to design and architect solutions to a challenging business problem. The workshop addresses big data architecture problems in general, and then applies them to the design of a challenging system. Throughout the highly interactive workshop, students apply concepts to real-world examples resulting in detailed synergistic discussions. The workshop is conducive for students to learn techniques for architecting big data systems, not only from Cloudera?s experience but also from the experiences of fellow students. Workshop Application Use Cases Oz Metropolitan Architectural questions Team activity: Analyze Metroz Application Use Cases Application Vertical Slice Definition Minimizing risk of an unsound architecture Selecting a vertical slice Team activity: Identify an initial vertical slice for Metroz Application Processing Real time, near real time processing Batch processing Data access patterns Delivery and processing guarantees Machine Learning pipelines Team activity: identify delivery and processing patterns in Metroz, characterize response time requirements, identify Machine Learning pipelines Application Data Three V?s of Big Data Data Lifecycle Data Formats Transforming Data Team activity: Metroz Data Requirements Scalable Applications Scale up, scale out, scale to X Determining if an application will scale Poll: scalable airport terminal designs Hadoop and Spark Scalability Team activity: Scaling Metroz Fault Tolerant Distributed Systems Principles Transparency Hardware vs. Software redundancy Tolerating disasters Stateless functional fault tolerance Stateful fault tolerance Replication and group consistency Fault tolerance in Spark and Map Reduce Application tolerance for failures Team activity: Identify Metroz component failures and requirements Security and Privacy Principles Privacy Threats Technologies Team activity: identify threats and security mechanisms in Metroz Deployment Cluster sizing and evolution On-premise vs. Cloud Edge computing Team activity: select deployment for Metroz Technology Selection HDFS HBase Kudu Relational Database Management Systems Map Reduce Spark, including streaming, SparkSQL and SparkML Hive Impala Cloudera Search Data Sets and Formats Team activity: technologies relevant to Metroz Software Architecture Architecture artifacts One platform or multiple, lambda architecture Team activity: produce high level architecture, selected technologies, revisit vertical slice Vertical Slice demonstration Additional course details: Nexus Humans Big Data Architecture Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Big Data Architecture Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Cloud architects, systems engineers, datacenter administrators, and cloud administrators with experience in managed services or managing a service provider environment. Overview By the end of the course, you should be able to meet the following objectives: Understanding NSX-T Data Center and VMware Cloud Director fundamentals List the various NSX-T Data Center components List the use cases and topologies of VMware Cloud Director networks Discuss the VMware Cloud Director provider networking configurations Discuss the VMware Cloud Director tenant networking configurations Discuss NSX Advanced Load Balancer and its components Discuss NSX Advanced Load Balancer configuration and integration with VMware Cloud Director Enable a layer 2 stretched network that spans across multiple VMware Cloud organization VDCs Showcase the importance of the VMware Cloud Director migration tool and its functionality Manage resources from the VMWare Cloud Director console and use VMware vRealize Operations Manager™ In this five-day course, you focus on designing, integrating, configuring, and managing VMware Cloud Director? 10.x with VMware NSX-T© Data Center and VMware NSX© Advanced Load Balancer?. You learn about creating Network Pools and Edge Cluster management. You also learn about creating and managing an external network and creating and managing the organization of VDC, vApp, and data center group networks. Course Introduction Introductions and course logistics Course objectives VMware Cloud Director Data Center Fundamentals Explain NSX-T Data Center and its architecture Discuss various NSX-T Data Center components Describe NSX-T Data Center objects and their creation methods List the various requirement and maximum configuration details Explain NSX-T Data Center and its architecture Discuss various NSX-T Data Center components Describe NSX-T Data Center objects and their creation methods Explain VMware Cloud Director and its architecture List the various requirement and maximum configuration details Discuss VMware Cloud Director pre-requisites and deployment Discuss the use cases and features of VMware Cloud Director List the various requirement and maximum configuration details Discuss the design best practices Provider Configuration Discuss the integration of VMware vCenter Server© with VMware Cloud Director Discuss the integration of NSX-T Data Center with VMware Cloud Director Explain the provider side networking concepts and features Tenant Configuration Discuss the various types of organization VDC networks that can be created using NSX-T Data Center Explain the edge services available under each type of Organization VDC networks Explain what vApp network is Discuss various types of vApp networks Cross VDC networking with NSX-T Explain data center groups Configure cross-VDC networking and L2 stretched networks Configure a distributed firewall for a Data Center Group NSX Advanced Load Balancer Describe the NSX Advanced Load Balancer components and main functions Explain the NSX Advanced Load Balancer key features and benefits Understand and apply a Global Server Load Balancing design framework VMware NSX Migration for VMware Cloud Director Understand the main usage and purpose of the NSX migration for VMware Cloud Director List the supported topology and compatibility matrix List the supported features Understand the environmental prerequisites and how to prepare the edge cluster for bridging Know the logs and error handling exceptions Monitoring VMware Cloud Director Networking Discuss the methods to manage and monitor networking objects from VMware Cloud Director portals Understand the vRealize Operations Manager and vRealize Operations Manager Tenant App overview Discuss how to monitor VMware Cloud Director networking objects using vRealize Operations Manager and vRealize Operations Manager Tenant App Create views and reports Describe the use of vCloud Usage Meter with VMware Cloud Director

Duration 2 Days 12 CPD hours This course is intended for Sales engineers Account managers Networking engineers Technical and non-technical audiences Overview After taking this course, you should be able to: Understand the role that programmable infrastructure is having on the transition to the digital enterprise Describe Cisco DNA, its components and benefits, and explain a few use cases Describe the different technologies and solutions within the Cisco programmable infrastructure portfolio Describe Cisco DNA Center REST APIs Understand the functionality provided by Cisco WebEx Teams Describe Cisco CMX, services, and related APIs Describe the importance of DevOps culture within network operations in the shift to becoming a digital enterprise The Programming Use Cases for Cisco Digital Network Architecture (DNAPUC) v1.0 course highlights the shift toward the digital enterprise and examines the components, benefits, and use cases of Cisco Digital Network Architecture (Cisco DNA?) in an enterprise environment. You will learning about key platforms including Cisco© DNA Center, Cisco WebEx Teams?, Cisco Connected Mobile Experiences (CMX), and their related APIs. This course also covers open standards, tools, and network APIs that you can use to complement the Cisco DNA software portfolio, including Python, JavaScript Object Notation (JSON), Network Configuration Protocol (NETCONF), Representational State Transfer Configuration Protocol (RESTCONF), and Yet Another Next Generation (YANG). Understanding Programmable Infrastructure Digital Enterprise Four Pillars of Digitization Network Programmability and Automation What Should Be Automated? Quantifying Programmability and Automation for the Business Network Programmability and Automation Use Cases Introducing Cisco DNA Cisco DNA Overview Cisco DNA Components Benefits of Cisco DNA Cisco DNA Use Cases Describing Programmable Infrastructure Cisco Programmability Options Data Center Infrastructure Enterprise Network Programmability Streaming Telemetry Collaboration Management, Monitoring, and Analytics Describing Network APIs How APIs Enable Business Automation API Overview Data Encoding with JSON and XML RESTful APIs RESTCONF and NETCONF Overview Data Modeling with YANG Describing Cisco DNA Center APIs Cisco DNA Center Overview Cisco DNA Center Automation Enterprise Benefits Cisco DNA Center Applications and Use Cases Cisco DNA Center REST API Overview Case Study: Network Automation at Symantec Describing Cisco Collaboration APIs Cisco Webex Teams Overview Cisco Webex Teams Business Benefits Cisco Webex Teams API Overview Describing Cisco Mobility APIs Cisco CMX Overview Cisco CMX Programmability Business Benefits Cisco CMX Mobility Services API Overview Case Study: Victoria University and Cisco CMX Implementing DevOps Culture Within Network Operations Transition to DevOps CALMS Model (Culture, Automation, Lean, Measurement, Sharing) Role of Cisco Technology in the Transition to DevOps Additional course details: Nexus Humans Cisco Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Experienced software developers who are already familiar with AWS services Overview In this course, you will learn how to: Analyze a monolithic application architecture to determine logical or programmatic break points where the application can be broken up across different AWS services Apply Twelve-Factor Application manifesto concepts and steps while migrating from a monolithic architecture Recommend the appropriate AWS services to develop a microservices based cloud-native application Use the AWS API, CLI, and SDKs to monitor and manage AWS services Migrate a monolithic application to a microservices application using the 6 Rs of migration Explain the SysOps and DevOps interdependencies necessary to deploy a microservices application in AWS The Advanced Developing on AWS course uses the real-world scenario of taking a legacy, on-premises monolithic application and refactoring it into a serverless microservices architecture. This three-day advanced course covers advanced development topics such as architecting for a cloud-native environment; deconstructing on-premises, legacy applications and repackaging them into cloud-based, cloud-native architectures; and applying the tenets of the Twelve-Factor Application methodology. Module 1: The cloud journey Common off-cloud architecture Introduction to Cloud Air Monolithic architecture Migration to the cloud Guardrails The six R?s of migration The Twelve-Factor Application Methodology Architectural styles and patterns Overview of AWS Services Interfacing with AWS Services Authentication Infrastructure as code and Elastic Beanstalk Demonstration: Walk through creating base infrastructure with AWS CloudFormation in the AWS console Hands-on lab 1: Deploy your monolith application using AWS Elastic Beanstalk Module 2: Gaining Agility DevOps CI/CD Application configuration Secrets management CI/CD Services in AWS Demonstration: Demo AWS Secrets Manager Module 3: Monolith to MicroServices Microservices Serverless A look at Cloud Air Microservices using Lambda and API Gateway SAM Strangling the Monolith Hands-on lab: Using AWS Lambda to develop microservices Module 4: Polyglot Persistence & Distributed Complexity Polyglot persistence DynamoDB best practices Distributed complexity Steps functions Module 5: Resilience and Scale Decentralized data stores Amazon SQS Amazon SNS Amazon Kinesis Streams AWS IoT Message Broker Serverless event bus Event sourcing and CQRS Designing for resilience in the cloud Hands-on lab: Exploring the AWS messaging options Module 6: Security and Observability Serverless Compute with AWS Lambda Authentication with Amazon Cognito Debugging and traceability Hands-on lab: Developing microservices on AWS Additional course details: Nexus Humans Advanced Developing on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced Developing on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system. This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP System Configuration Module 2: Reviewing Local Traffic Configuration Reviewing Nodes, Pools, and Virtual Servers Reviewing Address Translation Reviewing Routing Assumptions Reviewing Application Health Monitoring Reviewing Traffic Behavior Modification with Profiles Reviewing the TMOS Shell (TMSH) Reviewing Managing BIG-IP Configuration Data Reviewing High Availability (HA) Module 3: Troubleshooting Methodology Step-By-Step Process Step 1: State the Problem Step 2: Specify the Problem Step 3: Map the System Step 4: Develop Possible Causes Step 5: Test Theories Step 6: Iterate Until Root Cause Identified Documenting a Problem Putting Troubleshooting Steps to Use Module 4: Working with F5 Support Leveraging F5 Support Resources AskF5.com DevCentral iHealth Leveraging F5 Labs Working with F5 Technical Support Running End User Diagnostics (EUD) - Hardware Only New Platform Diagnostic Tools Always-On Management (AOM) Subsystem Requesting Return Materials Authorization F5?s Software Version Policy Managing the BIG-IP License for Upgrades Managing BIG-IP Disk Space Upgrading BIG-IP Software Module 5: Troubleshooting ? Bottom to Top Introducing Differences between BIG-IP and LINUX Tools Troubleshooting with Layer 1/Layer 2 Tools Troubleshooting with Layer 2/Layer 3 Tools Troubleshooting with Layer 3 Tools Troubleshooting with LINUX Tools Troubleshooting Memory and CPU Troubleshooting with watch Troubleshooting with Additional tmsh commands Module 6: Troubleshooting Tools tcpdump Wireshark ssldump Fiddler diff KDiff3 cURL Module 7: Using System Logs Configuring Logging Log Files Understanding BIG-IP Daemons Functions Triggering an iRule Deploying and Testing iRules Application Visibility and Reporting Module 8: Troubleshooting Lab Projects Network Configurations for Project Additional course details: Nexus Humans F5 Networks Troubleshooting BIG-IP training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the F5 Networks Troubleshooting BIG-IP course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.