Course Overview The Food Safety and Hygiene Level 2 course is designed to equip learners with a strong understanding of the key principles underpinning food hygiene and safety in the UK. Covering essential topics such as microbiological hazards, legislation, allergen control, and hygiene practices, this course prepares learners to contribute effectively to safe food handling environments. Whether you're working in catering, hospitality, retail, or food production, the knowledge gained through this course helps ensure food is handled in compliance with UK standards. By the end of the course, learners will be confident in identifying hazards, understanding legal responsibilities, and maintaining hygienic practices within food premises. It also includes timely guidance for adapting food businesses during COVID-19, supporting learners in meeting current industry expectations. Course Description This CPD-accredited course explores the foundations of food safety and hygiene, including a detailed look into food legislation, storage, preparation, and cleaning protocols. Learners will gain insights into the causes of foodborne illnesses, methods to prevent cross-contamination, and best practices for managing allergenic, chemical, and physical hazards. The course also highlights the importance of personal hygiene, structural cleanliness, and effective waste control within food premises. A dedicated module addresses how food businesses can operate safely during and after the COVID-19 pandemic. Designed to support learners in understanding their responsibilities under food law, this course promotes awareness and compliance in diverse food-handling settings, from small catering units to large-scale food operations. Course Modules Module 01: Food Safety Legislation Module 02: Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Food Preparation Module 06: Personal Hygiene Module 07: Food Premises Design and Cleaning Schedules Module 08: Further Information Module 09: Reopening and Adapting Your Food Business During COVID-19 (See full curriculum) Who is this course for? Individuals seeking to meet UK food safety training requirements. Professionals aiming to develop their food safety knowledge for supervisory or compliance roles. Beginners with an interest in food hygiene and regulatory standards. Business owners and managers in catering, hospitality, or food production. Career Path Food Safety Officer Catering Assistant Kitchen Supervisor Restaurant or Café Manager Food Retail Worker Compliance Assistant in Food Manufacturing
Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to improve working relationships and maximize cooperation and productivity will benefit from this course. Overview After completing this workshop, students will be able to: Describe the importance of effective work relationships Identify the interdependencies between you and your colleagues Communicate effectively to create rapport and connect with others Identify and maintain your network of professional relationships Develop collaborative, trust-based relationships that achieve meaningful results In the interdependent workplace, we rely on each other to get things done. A professional network isn?t something we can take for granted ? mapping work relationships can be a complex task and understanding different behavioral styles takes effort - but it pays off! Good working relationships means more than just reducing conflict and misunderstandings. It also means building trust, increasing influence, and benefitting from the knowledge and advice of co-workers and senior managers. This workshop will help you develop relationship building skills so you can communicate who you are, what you need, and why you need it in a way that builds trust, respect, and a professional reputation. The Importance of Work Relationships Expectations of Work Relationships The Value of Relationships Effects of Work Relationships Mapping Your Work Relationships A Network of Relationships Mapping Work Relationships Languages of Appreciation Identifying Interdependencies Clarifying Purpose Systems Thinking Analyzing Independencies Bridging Work Styles Understanding Behavioral Styles Strengths and Trouble Spots Bridging Different Styles Building Your Network Relationships, Communication, and Results Networking Principles Reputation Management Collaborating For Success Understanding Personalities Aspects of Trust Recognizing Blind Spots Additional course details: Nexus Humans Building Successful Work Relationships (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Successful Work Relationships (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This course enables providers and their staff to develop an understanding of the responsibilities and duties around the Mental Capacity Act 2005 (MCA). This essential training is for workers involved in the care, treatment and support of adults who may lack capacity in making life decisions. This training offers vital support for social care providers, so they comply with the Mental Capacity Act and Care Quality Commission requirements and promote human rights.
Course Overview The Care Certificate (15 Standards) course offers a foundational introduction to essential standards for individuals working in health and social care roles across the UK. Covering all 15 standards required by the Care Quality Commission (CQC), this course is designed to ensure learners understand their responsibilities, safeguarding protocols, and person-centred care approaches. It supports individuals in developing the knowledge needed to meet industry expectations in line with the Skills for Care guidelines. Upon completion, learners will be able to demonstrate a firm grasp of care values, communication techniques, infection control, and equality and diversity awareness, helping them integrate confidently into care settings. The Care Certificate provides an excellent starting point for those new to care roles or seeking to align their current practices with professional benchmarks. Course Description This course comprehensively covers the 15 core standards of the Care Certificate, including duty of care, communication, privacy and dignity, safeguarding adults and children, and health and safety. It provides detailed theoretical understanding to help learners develop a values-based approach aligned with UK care sector expectations. The course is structured to improve understanding of policies, legal frameworks, and workplace responsibilities in social care environments. Learners will explore topics such as person-centred support, infection prevention, mental health awareness, and handling information in care settings. The course supports learners in enhancing their understanding of the principles and frameworks that underpin professional conduct in care roles, helping them demonstrate competency across a wide range of subject areas relevant to both domiciliary and residential care roles. Course Modules: Module 01: Understand Your Role Module 02: Your Personal Development Module 03: Duty of Care Module 04: Equality and Diversity Module 05: Work in a Person-Centred Way Module 06: Communication Module 07: Privacy and Dignity Module 08: Fluids and Nutrition Module 09: Awareness of Mental Health, Dementia and Learning Disabilities Module 10: Safeguarding Adults Module 11: Safeguarding Children Module 12: Basic Life Support Module 13: Health and Safety Module 14: Handling Information Module 15: Infection Prevention and Control (See full curriculum) Who is this course for? Individuals seeking to start a career in health and social care. Professionals aiming to meet mandatory training requirements for care roles. Beginners with an interest in understanding care standards and regulations. Volunteers or support workers looking to formalise their knowledge in care settings. Career Path Care Assistant Support Worker Domiciliary Carer Healthcare Assistant Residential Care Worker Adult Social Care Professional
Course Overview The Basics of Dog Grooming course offers a comprehensive introduction to the essential principles and practices of grooming dogs effectively and safely. Designed to equip learners with a strong foundation, this course explores every aspect of the grooming process, from the historical importance of grooming to modern health assessments and the correct use of grooming tools. By completing this course, learners will develop the confidence and knowledge to approach dog grooming with professionalism and care. The practical value lies in understanding how grooming contributes to animal wellbeing, hygiene, and overall appearance. Learners will gain insights into basic grooming techniques, handling grooming-related emergencies, and maintaining high standards of safety and comfort for pets. Whether for personal development or professional ambition, this course lays the groundwork for future expertise in dog grooming, enhancing career prospects and personal enrichment. Course Description The Basics of Dog Grooming course delves deeper into the knowledge and techniques required for effective grooming practices. It begins with an exploration of the history and purpose of grooming, highlighting its role in maintaining canine health and appearance. Learners will progress through essential topics such as conducting pre-grooming health assessments, preparing the grooming area, and selecting the appropriate tools and equipment. The course then covers core grooming techniques, providing guidance on coat maintenance, nail trimming, and ear cleaning. Attention is also given to managing grooming emergencies, ensuring that learners are prepared for unexpected challenges. Throughout the course, participants will build key competencies needed to support canine welfare, hygiene, and presentation. Delivered in a clear and structured format, the course ensures learners gain the theoretical understanding necessary to pursue further training or entry-level roles within the dog grooming industry. Course Modules Module 01: History and Purpose of Dog Grooming Module 02: Pre-Grooming Health Assessment Module 03: Prepping the Grooming Area Module 04: Required Tools and Equipments for Grooming Module 05: Basic Grooming Techniques Module 06: Grooming Emergencies (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of dog grooming and pet care. Professionals aiming to strengthen their foundational skills within the animal care industry. Beginners with an interest in entering the field of dog grooming and canine wellbeing. Pet owners looking to better understand grooming practices for their own dogs. Career Path Dog Grooming Assistant Professional Dog Groomer (after further study and certification) Pet Care Specialist Animal Welfare Worker Canine Beauty Consultant Pet Spa or Grooming Salon Employee
Course Overview The Phlebotomy Diploma offers a comprehensive insight into the skills and knowledge essential for working within healthcare environments that require blood collection. This course provides learners with a thorough understanding of blood circulation, the use of specialist phlebotomy equipment, and the importance of quality control and infection prevention. By studying the stages of venipuncture, dermal puncture techniques, and the handling of complications, learners will develop the theoretical expertise to support clinical teams effectively. Ideal for those pursuing healthcare careers or aiming to strengthen their clinical knowledge, this diploma ensures learners are well-prepared to meet industry standards. Upon completion, students will possess a strong foundation in safe blood collection procedures, patient care considerations, and quality management, equipping them for future professional success in the healthcare sector. Course Description The Phlebotomy Diploma delves into the fundamental principles and practices underpinning blood collection and specimen handling. Learners will explore the human circulatory system, understand the function and composition of blood, and become familiar with the various types of phlebotomy equipment used in clinical settings. Topics include routine and special blood collection procedures, managing complications during venipuncture, infection control measures, and ensuring quality in phlebotomy services. Designed to provide a structured and engaging learning experience, the course supports the development of essential theoretical skills needed to perform safe and accurate blood draws. Learners will gain valuable insights into healthcare regulations, risk management protocols, and best practices for quality assurance. Whether seeking to enhance a healthcare career or build a foundation for further clinical training, participants will finish the course with a deep understanding of modern phlebotomy practices and patient-centred care. Course Modules Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career in healthcare support services. Professionals aiming to enhance their clinical knowledge and expertise. Beginners with an interest in phlebotomy, healthcare, and medical sciences. Career changers looking to enter the healthcare industry. Employers wishing to upskill their staff in healthcare environments. Career Path Phlebotomist Healthcare Assistant Medical Laboratory Assistant Clinical Support Worker Blood Donation Specialist Healthcare Administration Roles (related to specimen handling) Laboratory Technician (entry-level)
Course Overview The Payroll Management Course provides a comprehensive introduction to the critical processes involved in managing employee compensation and workforce planning. Designed to equip learners with both theoretical knowledge and practical frameworks, this course explores essential aspects such as resourcing, talent management, job analysis, and employer branding. Through a structured learning experience, learners will develop an in-depth understanding of how effective payroll and talent strategies contribute to organisational success. Whether advancing within an existing role or preparing for a new career, participants will emerge with the confidence to manage payroll processes in alignment with broader human resource strategies. By the end of the course, learners will have a strong foundation to support organisational compliance, drive employee engagement, and contribute to business objectives through proficient payroll and resource planning. Course Description This Payroll Management Course delves into key areas vital to successful HR and payroll operations, from resourcing and talent management to performance evaluation and employer branding. Throughout the modules, learners will engage with topics such as talent planning, coaching and development, job analysis and design, and the identification of improvement opportunities within talent management systems. The course promotes a thorough understanding of how payroll intersects with broader human resources functions, providing learners with critical insights into creating effective workforce plans. Skills in workforce strategy, talent retention, and employer branding are emphasised, enabling participants to approach payroll management with a strategic and analytical mindset. Designed with clear progression and accessible learning materials, the course prepares learners to apply industry-relevant knowledge confidently in organisational settings, strengthening their professional development and career prospects. Course Modules Module 01: Introduction to Resourcing and Talent Management Module 02: Resourcing and Talent Planning Module 03: Talent Management and The Role of Recruiting Module 04: Coaching, Training and Development Module 05: Performance Management Module 06: Benefits of Talent Management Module 07: Planning Human Resources Module 08: Job Analysis and Design Module 09: Employer Branding Module 10: Improvement Opportunities of Talent Management System (See full curriculum) Who is this course for? Individuals seeking to build expertise in payroll and workforce planning. Professionals aiming to enhance their career prospects within human resources or payroll departments. Beginners with an interest in employee management and compensation processes. Business owners and managers wishing to strengthen their internal HR practices. Career Path Payroll Administrator HR Officer Talent Acquisition Specialist Workforce Planning Coordinator Human Resources Manager Compensation and Benefits Analyst Employer Branding Specialist HR Strategy Consultant
Air Cabin Crew Online Diploma Course Course Overview: The Air Cabin Crew Online Diploma Course provides a comprehensive introduction to the vital roles and responsibilities of cabin crew members. Covering key areas of aviation, including airline operations, regulatory standards, and emergency protocols, this course prepares learners for a dynamic career in the airline industry. With an emphasis on communication, safety, and customer service, students will develop essential skills needed for success in the fast-paced environment of air travel. Upon completion, learners will gain a thorough understanding of cabin crew duties and industry expectations, ensuring they are well-equipped for both the recruitment process and on-the-job requirements. Course Description: This course delves into the essential aspects of being an air cabin crew member, from understanding different airline structures to mastering the regulations that govern air travel. It covers the practicalities of a cabin crew career, such as recruitment preparation, interview techniques, and training procedures. Learners will also explore the layout of commercial aircraft, crew resource management, emergency protocols, medical first aid, and personal grooming expectations. The course offers a detailed exploration of communication skills necessary for passenger interaction, alongside the critical knowledge of aviation-related terminology, weather conditions, and safety procedures. By the end of the course, learners will have the knowledge and confidence to pursue a career in aviation. Air Cabin Crew Online Diploma Course Curriculum: Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career as cabin crew. Professionals aiming to develop their career in the aviation industry. Beginners with an interest in aviation or airline operations. Those aspiring to work in customer service within the air travel sector. Career Path: Cabin Crew Member Flight Attendant In-Flight Supervisor Airline Customer Service Representative Aviation Safety Coordinator
Certified ScrumMaster®: Virtual In-House Training This course is an introduction to Scrum and the principles and tools required to be an effective Scrum Product Owner. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of the Scrum framework to different situations. Participants successfully completing this course earn a Certified Scrum Product Owner® (CSPO®) designation. The Scrum Alliance certification includes a one-year membership with Scrum Alliance. What You Will Learn You'll learn how to: Use the principles, practices, and tools required to be an effective Scrum Product Owner Make effective decisions regarding the application of the Scrum framework to different situations, including: Setting product vision and goals Chartering the project Writing user stories and structuring your product backlog Scaling the Product Owner Estimating for forward planning Applying prioritization techniques Planning and tracking release progress Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Process control models Incremental and iterative development Shifting the focus on product management Overview of the Scrum process Agile principles Lean principles Scrum Roles and Responsibilities Scrum roles Cross-functional teams Product Owner Responsibilities The Scrum Project Community What happens to my traditional role in Scrum? Chartering the Project Establishing a shared vision Elevator Statement Data sheets Product Vision Box Magazine Review / Press Release Product Backlog and User Stories Product uncertainty and progressive refinement User role modeling User Stories Product backlog characteristics Getting backlog items ready Slicing User Stories Using the product backlog to manage expectations Sprints Done and Scaling Done The Scrum process in detail Sustainable pace The Product Owner's role in each of the Scrum meetings Scaling the Product Owner Scaling Scrum Approaches to scaling the Product Owner Estimation for Forward Planning Why comparative estimation works Planning Poker Affinity Estimation Prioritization Techniques Additional Product Backlog Prioritization Techniques Kano Analysis Theme Screening Release Planning and Tracking Progress Velocity Release Planning Tracking release progress
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for future DB2 for z/OS database administrators who need to acquire the basic skills required to administer a DB2 database. Overview Implement a DB2 database designUse database utilities to load and reorganize dataDefine and implement a DB2 database recovery strategyControl access to database using DB2 authorization facilities This course provides students with instruction on how to physically implement a logical database design in DB2. The course includes instruction on DB2 data management, DB2 catalog tables, the bind process, database utilities, & security considerations. Course Outline Setting up a DB2 database Referential integrity Getting data into and out of DB2 Keeping your DB2 data in good shape Application data recovery basics Program preparation and Bind Security Serialization Additional course details: Nexus Humans CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.