349 Courses in Cardiff delivered Live Online

Introduction to AI for Business

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people in a variety of roles and fields who have a basic understanding of Microsoft Office and want to incorporate digital note-taking and note collaboration by using OneNote for Windows 10. In addition to creating and modifying OneNote notebooks, this course will introduce you to inserting images and files into notebooks, managing notebooks, and sharing content. Overview In this course, you will develop digital note-taking skills by creating, modifying, and managing OneNote notebooks. You will: Navigate and customize the OneNote for Windows 10 environment. Add and format text, images, tables, and drawing objects in a notebook. Use tags, organize notebooks, and search notebook content. Send and share notebook content. Configure password protection and restore deleted notebook content. In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft© OneNote© for Windows© 10 provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will introduce you to using OneNote notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others. Getting Started with OneNote Topic A: Navigate the OneNote for Windows 10 Environment Topic B: Customize the OneNote User Interface Adding and Formatting Notebook Content Topic A: Apply Formatting to Notebook Content Topic B: Insert Files Topic C: Insert Tables Topic D: Use Drawing Tools Organizing and Searching Notebooks Topic A: Use Tags Topic B: Organize and Search Notebooks Sending and Sharing OneNote Content Topic A: Share OneNote Content Topic B: Share OneNote Content Using OneDrive Managing Notebook Content Topic A: Configure Password Protection Topic B: Restore Notebook Content

If you want to be better at making to-do lists or managing time better this is NOT for you! The time challenges we all face at work need to be addressed with a different approach. This 'bite-size' session takes a fresh approach to how we deal with time personally and challenges the belief that we don't always have enough time. The workshop will be participative, interactive, and will cover the personal relationship we have with time and how this impacts on dealing with challenges and ever-changing priorities on a daily basis at work. The workshop will give you some practical tools and ideas on dealing with your thieves of time from a different perspective, including interruptions and emails. To enable participants to organise and use their time effectively, using strategies to help with both 'thinking' and 'doing' that are fit for purpose. This workshop will enable you to: Recognise the barriers to effective time management and set goals to overcome them and get things done Understand how their mindset affects how they use time and use better ways to deal with the inbuilt patterns of behaviour this produces when at work Plan for tasks and projects in a productive way Use some new tools and techniques to tackle time thieves, including email and interruptions Review and evaluate their learning and have an action plan to take back to work 1 Welcome, introductions and objectives Exploring your relationship with time and how you focus your mind on daily work pressures in relation to time Past, present and future - where do you focus your energy at work? Time thieves - exploring the results of the pre-workshop questionnaire and learning strategies to deal with the roots of your time thieves 2 Personal strategies and tools: having a new mindset Emails, interruptions and curve balls Review and evaluation of learning Action-planning

Try out Reflective Writing - for creativity and clarity

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for people who need to use Microsoft Teams to communicate, share files, and conduct online meetings with colleagues. No experience with Teams is required; however, a basic understanding of Office apps will be useful. Overview In this course, you will use Microsoft Teams to communicate and collaborate with your colleagues. You will: Send messages to colleagues using Teams. Call and meet with people in Teams. Lead a meeting. Configure your Teams environment. Share files and app content. Create and configure Teams. This course is designed to help you master Microsoft© Teams©, the key communications tool in the suite of Microsoft© 365© productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you. Messaging Colleagues Using Teams Topic A: Navigate in Teams Topic B: Chat with Contacts Topic C: Post in Team Channels Calling and Meeting in Teams Topic A: Call People in Teams Topic B: Meet in Teams Leading Meetings in Teams Topic A: Conduct Presentations Topic B: Manage Meetings Configuring Your Teams Environment Topic A: Configure General Application Settings Topic B: Configure Notifications and Privacy Settings Topic C: Configure Call and Device Settings Sharing Files and App Content in Teams Topic A: Share Files Topic B: Add Apps and Connectors Creating and Configuring Teams Topic A: Create and Manage a Team Topic B: Create and Configure Channels Topic C: Add and Configure Channel Tabs

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

An interactive workshop with Karen Hale. Learn how to gain the confidence, skills and techniques to speak up so you can be heard. "There are two types of speakers: Those who get nervous and those who are liars." - Mark Twain Is this you? Promotions not applied for, jobs roles not tried for, networking events not attended? Parties avoided, family ceremonies not spoken at, too much left unsaid? Do you have excellent ideas that get lost in time because you are fearful of voicing them. Have you missed opportunities because it involves showing up? Do you stay silent in meetings? Do you have a brilliant business idea that isn’t being pursued because you know it will involve some kind of networking or public speaking? If the answer to any/most of these is YES, then read on... This workshop is strange by its nature. Why would someone who disliked public speaking, go to a place where they would speak in public? This is why.... Because Karen has analysed what makes a good communicator when speaking informally to people; she has taken those aspects and developed a group of exercises that allows you to use these exact techniques when speaking at networking events and in public. Added to that, Karen provides a smorgasbord of methods on how to control nerves to ensure you communicate at your authentic best. Please note: everybody in the room will be there for the same reason as you! You will be supported and encouraged and will learn how to turn fear into empowerment! About Karen: An empowerment and public speaking coach with over 30 years experience in coaching and advising individuals and business leaders from a diverse range of sectors on effective communication skills. It takes a second to form a first impression about a person. Your body language, clothes, speech and personal presence convey messages about your background, skills and expertise. Karen works with her clients to ensure they make that first impression powerful and authentic so they get remembered for the right reasons. By creating a confident and authentic presence you increase your visibility and your credibility. “Karen is a truly special individual. She made me feel totally at ease and was able to help me stand and speak confidently for the first time and she did that all with huge warmth and a lot of humour.” She fulfils her greatest passion on a daily basis, helping people present themselves to the outside world in the very best way. She has enabled hundreds of people to move on in their life and careers and build their growth, confidence and image. Karen works across a huge spectrum - from CEOs in FTSE 100 companies to Foundation Class university students at UAL coaching presentation skills. She coaches senior individuals and consults to leading global banks, private banks and family offices, advising business leaders and their teams. She is Central School of Speech and Drama trained. Kind words about Karen... I have had the absolute pleasure of working with Karen numerous times over the past 16 years to assist me in my various corporate roles. Karen has always been the person I have turned to first and foremost when I have needed help with my personal brand, presence and communication, helping me develop confidence in public speaking and showing up in front of the camera. A HUGE thank you for Monday – you were wonderful. The feedback we have had has been unbelievable – I can honestly say in all my years in this industry I have never heard such positive comments on every aspect. Karen has an incredible gift of making you feel completely at ease and is able to bring the best out of a person with ease. She is friendly, approachable and warm and I now refer Karen to everybody I know who needs assistance with any type of public speaking, communication and confidence requirement. The results speak for themselves. Highly recommend! You can contact Karen at: https://www.linkedin.com/in/karen-hale-8925862b/ / 07956626740 For any questions regarding this event, please contact the organiser lara@themotivationclinic.co.uk / 07817247727 - thank you!

I'd like to invite you to my workshop where we will be sharing the uses and benefits of using doTERRA essential oils for autism and sensory needs disorders, this workshop is not where we diagnose a treatment or cure for autism, we always recommend you to speak to a medical professional, but it is a workshop where we can learn, share and experience how customers and colleagues in our community have been using essential oils to support their children and themselves. You will learn how safe, and effective essential oils are and you will learn ideas that have been successfully used by both parents and children. We recognise and will discuss something we call 'triggers', example 'triggering' situations, a visit to the supermarket or getting dressed, a change to routine. How essential oils can be used daily as a routine and when to use them when there are signs of a 'trigger'. Also, suggestions that can help when full blow 'triggers' are happening, often referred to as 'meltdown'. Essential oils are not only supportive, but they are also empowering. If you would like to learn more, come along to my FREE workshop. Please note, this class is for my existing customers of our team and for those new to doTERRA essential oils. If you already have an account then please speak to those that introduced you to doTERRA about this topic and available workshops, if you aren't sure, then please reach out and I will try to help you. jackie.purpletrain@outlook.com