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Agile Release Plans: In-House Training While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team

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Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who already have experience creating Modern SharePoint sites and populating them with content, who want to learn advanced features to extend SharePoint's capabilities, make information easier to find and manage, use SharePoint features to improve governance and compliance, and improve the security of information and services within the SharePoint environment. Overview Create a custom site template to reduce the time spent creating similarly configured SharePoint sites. Configure managed metadata, including custom term sets, content types, and metadata-based navigation. Control access through permissions. Improve overall security of sites, lists, libraries, folders, list items, and documents. Microsoft© SharePoint©, in conjunction with the Microsoft 365? productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance. Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration. This course focuses on these advanced site-building and administration tasks. Prerequisites To ensure your success in this course, you should have SharePoint site user skills such as the ability to view and enter data in SharePoint lists and libraries, and to navigate a typical SharePoint site. You should also have intermediate site builder skills such as the ability to create a SharePoint site, apply a site template, populate sites with pages, create lists and libraries, and connect a site to a hub site. NOTE: This course was developed using Microsoft 365 Business Standard edition. If you opt to use one of the Enterprise editions, be sure to key the course activities before you deliver the class so you will be able to anticipate any differences that students might see with the edition you use. Lesson 1: Creating Custom Site Templates Topic A: Prepare a Site Script Topic B: Generate and Use a Custom Site Template Lesson 2: Managing Content Services Topic A: Plan and Configure Managed Metadata Topic B: Create and Manage Content Types Topic C: Use Managed Metadata for Navigation and Filtering Lesson 3: Controlling Access Through Permissions Topic A: Assign Permissions Topic B: Manage Permissions Inheritance Lesson 4: Improving Security Topic A: Manage Access at the Site Level Topic B: Manage Access at the Tenant Level

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Course Overview "Building Your Own Computer" is designed to provide a comprehensive introduction to the world of computer assembly and configuration. This course covers the essential aspects of understanding computer hardware, software, and networking, equipping learners with the necessary skills to build their own custom systems. The course is structured to help individuals at all levels understand the key components of a computer, from the basics of hardware to advanced topics like gaming PC construction and system maintenance. By the end of the course, learners will be able to confidently assemble a computer, troubleshoot common issues, and understand the importance of system optimisation. Course Description This course offers an in-depth exploration of the process of building a computer from scratch. Learners will start with a foundational understanding of computer components, moving through each part's function and interaction. Key topics include selecting and assembling hardware, installing software, and configuring networking systems. The course also covers the process of building a custom gaming PC, along with strategies for maintaining and upgrading a computer system. Through a series of well-structured modules, learners will develop a strong understanding of how to assemble, optimise, and troubleshoot a computer, preparing them for both personal projects and professional roles in IT and system management. Course Modules Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers (See full curriculum) Who is this course for? Individuals seeking to build their own computer systems. Professionals aiming to enhance their understanding of IT hardware and software. Beginners with an interest in computer engineering or system management. Technology enthusiasts looking to deepen their knowledge of computer construction. Career Path IT Technician Network Administrator Hardware Engineer Systems Analyst Gaming PC Builder and Optimisation Specialist Computer Maintenance and Support Expert

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

Duration 4 Days 24 CPD hours This course is intended for Software engineers concerned with building, managing and deploying AI solutions that leverage Azure AI Services, Azure AI Search, and Azure OpenAI. They are familiar with C# or Python and have knowledge on using REST-based APIs to build computer vision, language analysis, knowledge mining, intelligent search, and generative AI solutions on Azure. AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage?Azure AI Services,?Azure AI Search, and?Azure OpenAI. The course will use C# or Python as the programming language. Prerequisites Before attending this course, students must have: Knowledge of Microsoft Azure and ability to navigate the Azure portal Knowledge of either C# or Python Familiarity with JSON and REST programming semantics Recommended course prerequisites AI-900T00: Microsoft Azure AI Fundamentals course 1 - Prepare to develop AI solutions on Azure Define artificial intelligence Understand AI-related terms Understand considerations for AI Engineers Understand considerations for responsible AI Understand capabilities of Azure Machine Learning Understand capabilities of Azure AI Services Understand capabilities of the Azure Bot Service Understand capabilities of Azure Cognitive Search 2 - Create and consume Azure AI services Provision an Azure AI services resource Identify endpoints and keys Use a REST API Use an SDK 3 - Secure Azure AI services Consider authentication Implement network security 4 - Monitor Azure AI services Monitor cost Create alerts View metrics Manage diagnostic logging 5 - Deploy Azure AI services in containers Understand containers Use Azure AI services containers 6 - Analyze images Provision an Azure AI Vision resource Analyze an image Generate a smart-cropped thumbnail 7 - Classify images Provision Azure resources for Azure AI Custom Vision Understand image classification Train an image classifier 8 - Detect, analyze, and recognize faces Identify options for face detection analysis and identification Understand considerations for face analysis Detect faces with the Azure AI Vision service Understand capabilities of the face service Compare and match detected faces Implement facial recognition 9 - Read Text in images and documents with the Azure AI Vision Service Explore Azure AI Vision options for reading text Use the Read API 10 - Analyze video Understand Azure Video Indexer capabilities Extract custom insights Use Video Analyzer widgets and APIs 11 - Analyze text with Azure AI Language Provision an Azure AI Language resource Detect language Extract key phrases Analyze sentiment Extract entities Extract linked entities 12 - Build a question answering solution Understand question answering Compare question answering to Azure AI Language understanding Create a knowledge base Implement multi-turn conversation Test and publish a knowledge base Use a knowledge base Improve question answering performance 13 - Build a conversational language understanding model Understand prebuilt capabilities of the Azure AI Language service Understand resources for building a conversational language understanding model Define intents, utterances, and entities Use patterns to differentiate similar utterances Use pre-built entity components Train, test, publish, and review a conversational language understanding model 14 - Create a custom text classification solution Understand types of classification projects Understand how to build text classification projects 15 - Create a custom named entity extraction solution Understand custom named entity recognition Label your data Train and evaluate your model 16 - Translate text with Azure AI Translator service Provision an Azure AI Translator resource Specify translation options Define custom translations 17 - Create speech-enabled apps with Azure AI services Provision an Azure resource for speech Use the Azure AI Speech to Text API Use the text to speech API Configure audio format and voices Use Speech Synthesis Markup Language 18 - Translate speech with the Azure AI Speech service Provision an Azure resource for speech translation Translate speech to text Synthesize translations 19 - Create an Azure AI Search solution Manage capacity Understand search components Understand the indexing process Search an index Apply filtering and sorting Enhance the index 20 - Create a custom skill for Azure AI Search Create a custom skill Add a custom skill to a skillset 21 - Create a knowledge store with Azure AI Search Define projections Define a knowledge store 22 - Plan an Azure AI Document Intelligence solution Understand AI Document Intelligence Plan Azure AI Document Intelligence resources Choose a model type 23 - Use prebuilt Azure AI Document Intelligence models Understand prebuilt models Use the General Document, Read, and Layout models Use financial, ID, and tax models 24 - Extract data from forms with Azure Document Intelligence What is Azure Document Intelligence? Get started with Azure Document Intelligence Train custom models Use Azure Document Intelligence models Use the Azure Document Intelligence Studio 25 - Get started with Azure OpenAI Service Access Azure OpenAI Service Use Azure OpenAI Studio Explore types of generative AI models Deploy generative AI models Use prompts to get completions from models Test models in Azure OpenAI Studio's playgrounds 26 - Build natural language solutions with Azure OpenAI Service Integrate Azure OpenAI into your app Use Azure OpenAI REST API Use Azure OpenAI SDK 27 - Apply prompt engineering with Azure OpenAI Service Understand prompt engineering Write more effective prompts Provide context to improve accuracy 28 - Generate code with Azure OpenAI Service Construct code from natural language Complete code and assist the development process Fix bugs and improve your code 29 - Generate images with Azure OpenAI Service What is DALL-E? Explore DALL-E in Azure OpenAI Studio Use the Azure OpenAI REST API to consume DALL-E models 30 - Use your own data with Azure OpenAI Service Understand how to use your own data Add your own data source Chat with your model using your own data 31 - Fundamentals of Responsible Generative AI Plan a responsible generative AI solution Identify potential harms Measure potential harms Mitigate potential harms Operate a responsible generative AI solution

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Duration 3 Days 18 CPD hours This course is intended for This course is ideal for Professionals preparing to become CRISC certified. Risk practitioners Students or recent graduates Overview At course completions, students will understand the essential concepts in the 4 ISACA CRISC domains: Governance IT Risk Assessment Risk Response and Reporting Information Technology and Security This 3 Day CRISC course is geared towards preparing students to pass the ISACA Certified in Risk and Information Systems Control examination. The course covers all four of the CRISC domains, and each section corresponds directly to the CRISC job practice. CRISC validates your experience in building a well-defined, agile risk-management program, based on best practices to identify, analyze, evaluate, assess, prioritize and respond to risks. This enhances benefits realization and delivers optimal value to stakeholders. GOVERNANCE - a. Organizational Governance Organizational Strategy, Goals, and Objectives Organizational Structure, Roles, and Responsibilities Organizational Culture Policies and Standards Business Processes Organizational Assets GOVERNANCE - b. Risk Governance Enterprise Risk Management and Risk Management Framework Three Lines of Defense Risk Profile Risk Appetite and Risk Tolerance Legal, Regulatory, and Contractual Requirements Professional Ethics of Risk Management IT RISK ASSESSMENT - a. IT Risk Identification Risk Events (e.g., contributing conditions, loss result) Threat Modelling and Threat Landscape Vulnerability and Control Deficiency Analysis (e.g., root cause analysis) Risk Scenario Development IT RISK ASSESSMENT - b. IT Risk Analysis and Evaluation Risk Assessment Concepts, Standards, and Frameworks Risk Register Risk Analysis Methodologies Business Impact Analysis Inherent and Residual Risk RISK RESPONSE AND REPORTING - a. Risk Response Risk Treatment / Risk Response Options Risk and Control Ownership Third-Party Risk Management Issue, Finding, and Exception Management Management of Emerging Risk RISK RESPONSE AND REPORTING - b. Control Design and Implementation Control Types, Standards, and Frameworks Control Design, Selection, and Analysis Control Implementation Control Testing and Effectiveness Evaluation RISK RESPONSE AND REPORTING - c. Risk Monitoring and Reporting Risk Treatment Plans Data Collection, Aggregation, Analysis, and Validation Risk and Control Monitoring Techniques Risk and Control Reporting Techniques (heatmap, scorecards, dashboards) Key Performance Indicators Key Risk Indicators (KRIs) Key Control Indicators (KCIs) INFORMATION TECHNOLOGY AND SECURITY - a. Information Technology Principles Enterprise Architecture IT Operations Management (e.g., change management, IT assets, problems, incidents) Project Management Disaster Recovery Management (DRM) Data Lifecycle Management System Development Life Cycle (SDLC) Emerging Technologies INFORMATION TECHNOLOGY AND SECURITY - b. Information Security Principles Information Security Concepts, Frameworks, and Standards Information Security Awareness Training Business Continuity Management Data Privacy and Data Protection Principles

Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to automate document creation Perform mail merges Use macros to automate common tasks '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Excelent enviroment for training. Tahnk you. Jenny Price - ACER ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Working with Tables and Charts Sort Table Data Control Cell Layout Perform Calculations in a Table Create a Chart Customising Formats Using Styles and Themes Create and Modify Text Styles Create Custom List or Table Styles Apply Document Themes Using Images in a Document Resize an Image Adjust Image Appearance Integrate Pictures and Text Insert and Format Screenshots Use the Snipping tool Creating Custom Graphic Elements Create Text Boxes and Pull Quotes Draw Shapes Add WordArt and Other Text Effects Create Complex Illustrations with SmartArt Inserting Content Using Quick Parts Insert Building Blocks Create and Modify Building Blocks Insert Fields Using Quick Parts Controlling Text Flow Control Paragraph Flow Insert Section Breaks Insert Columns Link Text Boxes to Control Text Flow Using Templates Create a Document Using a Template Create a Template Using Mail Merge The Mail Merge Features Merge Envelopes and Labels Create a Data Source Using Word Using Macros Automate Tasks Using Macros Create a Macro Who is this course for? Who is this course for? This course is designed for users who to create or modify complex business documents as well as customised Word efficiency tools Requirements Requirements Preferably, delegates should have attended the Word Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included