2350 Courses in Cardiff delivered Live Online

Party Planner and Event Management Skills Course Overview: This comprehensive course in "Party Planner and Event Management Skills" is designed for individuals seeking to build a career in the event planning industry. It covers all key aspects of event organisation, including the fundamentals of party planning, budgeting, and selecting appropriate themes and venues. By the end of the course, learners will have developed a solid foundation in event management, capable of managing everything from guest demographics to vendor relationships. Practical applications include starting and running a party planning business, while the course equips learners with the necessary tools to stand out in the competitive event planning market. Course Description: In this course, learners will gain an in-depth understanding of the key responsibilities of a party planner and event manager. Topics include types of parties, essential planning skills, business management, and the specifics of guest management, vendor coordination, and food and beverage arrangements. The course also explores how to develop and maintain a client base, build professional networks, and deliver memorable events. Through engaging content, learners will build confidence in their ability to handle various aspects of event planning, ensuring they are well-prepared for the challenges and rewards of working in this dynamic field. Party Planner and Event Management Skills Curriculum: Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable (See full curriculum) Who is this course for? Individuals seeking to enter the event planning industry. Professionals aiming to develop their party planning skills. Beginners with an interest in party planning and event management. Aspiring entrepreneurs in the event services sector. Career Path Event Planner Party Planner Wedding Planner Corporate Event Organiser Venue Coordinator Event Marketing Specialist Event Management Entrepreneur

The Power of Attitude Course Overview This course, The Power of Attitude, delves into the significant role attitude plays in shaping success across various aspects of life and work. It explores how mindset can influence decision-making, interpersonal relationships, and overall performance. Learners will discover how to harness the power of a positive attitude to overcome challenges, boost resilience, and foster a productive environment. The course offers valuable insights into the psychology behind attitude, providing practical strategies to adopt and maintain an optimistic outlook, ultimately enhancing personal and professional outcomes. By the end of the course, learners will have a clear understanding of how attitude affects success and how to leverage it for growth. Course Description The Power of Attitude covers essential aspects of how attitude impacts both personal and professional life. Topics include the psychology of attitude, the link between mindset and performance, techniques for cultivating a positive attitude, and the importance of maintaining a solution-focused approach. Throughout the course, learners will engage with content designed to shift their thinking and empower them to embrace challenges with confidence. Participants will gain an in-depth understanding of the attitudes that lead to success and how to transform negative thinking patterns into constructive behaviour. Learners will also develop strategies for fostering a positive workplace culture, enhancing productivity, and improving relationships. The course ensures that learners can apply these insights effectively, driving personal and professional transformation. The Power of Attitude Curriculum Module 01: Power of Attitude in Personal and Professional Success Module 02: The Psychology Behind Attitude and Behaviour Module 03: Shifting from a Negative to a Positive Mindset Module 04: The Role of Attitude in Leadership and Team Dynamics Module 05: Techniques for Maintaining a Positive Outlook Module 06: Overcoming Challenges with the Right Attitude (See full curriculum) Who is this course for? Individuals seeking to improve their personal and professional mindset. Professionals aiming to enhance their leadership and team-building skills. Beginners with an interest in self-development and attitude management. Those looking to boost their resilience and emotional intelligence. Career Path Personal Development Coach Leadership Consultant Human Resources Professional Team Manager or Supervisor Workplace Trainer

Personal Development Course Course Overview: The Personal Development course is designed to equip learners with the skills and mindset needed to thrive both personally and professionally. Covering a wide range of topics from overcoming self-limiting beliefs to boosting self-esteem and belief in oneself, the course guides learners through essential concepts of personal growth. By the end of the course, learners will have a deeper understanding of their own behaviours and thought patterns, and will be equipped with tools to make lasting, positive changes in their lives. This course empowers learners to take control of their personal development, fostering confidence and resilience for future success. Course Description: This course covers crucial aspects of personal development, including overcoming self-limiting beliefs, improving self-esteem, and enhancing listening skills. Learners will explore the impact of self-image and psychological factors on personal growth, understanding how these elements can shape one’s self-perception and behaviour. With modules focused on building belief in oneself and identifying roadblocks, this course provides practical strategies to tackle negative thought patterns. Through this journey, learners will acquire the skills to navigate personal challenges, develop empowering beliefs, and improve their overall mental well-being. It’s an ideal course for individuals seeking transformation, self-improvement, and increased self-confidence in both personal and professional settings. Personal Development Course Curriculum: Module 01: Introduction Module 02: Personal Development Masterclass: Overcome Self-Limiting Beliefs Module 03: Using Psychology Self-Help to Form Empowering Beliefs Module 04: What Roadblocks Do You Put in Your Way Module 05: What's Your Self-Image and How it Affects Your Self-Esteem Module 06: Belief in Yourself Module 07: Causes for Low Self-Esteem Module 08: Benefits of Good Listening Skills Module 09: Conclusion (See full curriculum) Who is this course for? Individuals seeking to overcome self-limiting beliefs Professionals aiming to boost their self-confidence and leadership skills Beginners with an interest in personal development and self-improvement Those looking to improve their self-esteem and belief in their abilities Career Path: Personal Development Coach Life Coach Mental Health Support Worker HR Professional Leadership and Team Development Specialist

Sports First Aid Level 5 Course Overview The "Sports First Aid Level 5" course provides comprehensive training on the key aspects of first aid in sports settings, focusing on injury prevention, emergency management, and providing immediate care in case of an injury. Designed for individuals who need to respond quickly and efficiently, this course covers both common and major injuries, along with life-saving procedures, environmental hazards, and medical emergencies. Learners will acquire essential skills to assess and manage injuries in both professional and recreational sports environments, ensuring they are equipped to handle a wide range of situations with confidence and competence. This course is ideal for anyone looking to enhance their sports safety knowledge and ability to react effectively during emergencies. Course Description This course dives deep into the essential aspects of sports first aid, including the key principles of initial assessments, prioritising life-saving actions, and responding to common, major, and environmental injuries. The course also addresses medical emergencies that can arise in a sports setting, ensuring learners are prepared for a wide array of potential scenarios. Throughout the course, learners will explore the latest techniques for managing injuries effectively, alongside practical tips for keeping calm under pressure. With its comprehensive approach, learners will gain the confidence and knowledge needed to manage sports-related injuries and emergencies, improving their overall safety awareness. This course is particularly beneficial for anyone involved in sports coaching, event management, or those who wish to increase their ability to support the health and wellbeing of athletes. Sports First Aid Level 5 Curriculum Module 01: Introduction to Sports First Aid Module 02: Initial Assessment Module 03: Life-Saving Priorities Module 04: Common Injuries Module 05: Major Injuries Module 06: Environmental Injuries Module 07: Medical Emergency Module 08: Things to Keep in Mind (See full curriculum) Who is this course for? Individuals seeking to enhance their sports safety knowledge. Professionals aiming to develop expertise in sports injury management. Beginners with an interest in sports first aid. Coaches, trainers, and event organisers looking to improve their safety protocols. Career Path Sports First Aider Event Safety Manager Sports Coach Athletic Trainer Sports Therapist Health and Safety Officer

Sports Therapy Course Overview This Sports Therapy course is designed for individuals interested in understanding the role of therapy in sports injury management and prevention. Covering essential aspects like anatomy, kinesiology, injury assessment, and rehabilitation, the course prepares learners for a career in the field of sports therapy. It combines theoretical knowledge with practical techniques for treating a wide range of injuries, from common strains to major trauma. Upon completion, learners will be equipped to manage sports injuries effectively, offering crucial support to athletes and active individuals. This course offers an in-depth understanding of injury treatment, rehabilitation, and sports-specific therapy approaches, making it ideal for those aiming to enter the sports therapy or sports medicine sector. Course Description Throughout this course, learners will explore a wide array of topics, including injury prevention, sports nutrition, and various treatment techniques. The course delves into anatomy, kinesiology, and biomechanics, equipping students with the knowledge needed to understand the physical impact of sports on the body. Learners will gain a comprehensive understanding of injury assessment, treatment methods, and rehabilitation strategies. They will also examine the role of nutrition in performance and recovery. By the end of the course, students will have developed the skills to assess, treat, and rehabilitate a variety of sports injuries. The learning experience is structured to ensure a thorough grasp of theory, which is complemented by the understanding of its application in real-world scenarios. Sports Therapy Curriculum Module 1: Introduction to Sports Therapy Module 2: Professionalism and Ethics of Sports Therapy Module 3: Anatomy & Kinesiology Module 4: Assessment of Sports Injuries Module 5: Sports Injuries Depend on Sports Profile Module 6: Common Sports Injuries Module 7: Major Sports Injuries Module 8: First Aid Treatment Module 9: Sports Nutrition Module 10: Rehabilitation Exercise Module 11: Sports Massage Treatments Module 12: Hydrotherapy & Electrotherapy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in sports therapy. Professionals aiming to enhance their knowledge of injury management. Beginners with an interest in sports and injury prevention. Anyone interested in improving their understanding of sports therapy and rehabilitation. Career Path Sports Therapist Sports Medicine Specialist Physiotherapist Personal Trainer Athletic Trainer Rehabilitation Specialist Fitness Coach Sports Nutritionist

Voiceover Artist Training Course Overview: The "Voiceover Artist Training" course is designed to introduce aspiring voiceover professionals to the industry. This comprehensive course covers the essential skills and techniques necessary for success in voice acting, from understanding the basics to building a career. Learners will gain a deep insight into how the voice works, methods to improve vocal performance, and how to create a professional demo. The course provides a structured approach to learning, enabling students to develop the skills required to confidently navigate auditions, recordings, and studio environments. With a strong focus on industry-specific knowledge and personal branding, learners will be well-equipped to start their voiceover careers. Course Description: This course delves into the core elements of voiceover work, including voice technique, vocal exercises, and how to find and refine your unique voice. Learners will explore how to plan and produce a professional voiceover demo, essential audition strategies, and the importance of self-promotion. The course also covers the technical aspects of voiceover, such as recording and studio etiquette, along with insights into the UK voice acting industry. By the end of the course, learners will possess the foundational knowledge to enter the competitive world of voiceover acting, equipped with practical skills that enhance both their performances and career prospects. Voiceover Artist Training Curriculum: Module 01: Introduction to Voiceover Module 02: Voiceover Basics Module 03: Finding Your Voice Module 04: Using Your Instrument Module 05: Exercising Your Voice Module 06: Useful Tips Module 07: Plan Your Demo Module 08: The Audition Module 09: Record Your Voice Module 10: The Studio Module 11: Promoting Your Voice Module 12: UK Voice Acting Industry (See full curriculum) Who is this course for? Individuals seeking to enter the voiceover industry. Professionals aiming to expand their skill set in voice acting. Beginners with an interest in voiceover and acting. Those interested in a career in audio production or media. Career Path: Voiceover Artist Narrator for audiobooks and e-learning Commercial Voiceover Talent Character Voice Actor for animations or video games Radio and TV voice talent Voice Coach or Instructor Audio Producer

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

Counselling and Psychotherapy Course Overview This Counselling and Psychotherapy course offers an in-depth exploration of the theories, practices, and approaches within the field of therapy. Learners will gain an understanding of different therapeutic models, including cognitive-behavioural therapy and psychodynamic therapy, and learn how to apply these approaches effectively. The course provides valuable insights into the psychology of human behaviour and offers practical tools for addressing a wide range of client needs. Upon completion, learners will have a well-rounded understanding of psychotherapy techniques, the therapist-client dynamic, and the ethics surrounding the profession. This course is designed to equip learners with the essential knowledge and skills to pursue a career in psychotherapy or to enhance their current practice in a supportive capacity. Course Description This comprehensive course covers key therapeutic frameworks and explores the role of the psychotherapist in various contexts. Topics include the different types of psychotherapy, the foundations of the therapeutic relationship, and the challenges and rewards of providing therapy in diverse settings. Learners will also explore internet-based therapy and its growing role in modern mental health care. Throughout the course, participants will deepen their understanding of client needs and how to tailor approaches to suit individual cases. By the end of the course, learners will have gained essential skills for understanding and supporting clients in a professional capacity, as well as an appreciation for the ethical responsibilities and reflective practices required in the field of psychotherapy. Counselling and Psychotherapy Curriculum Module 01: Introduction to the course Module 02: Understanding Psychotherapy Module 03: Starting Psychotherapy Practice Module 04: Your Potential Clients in Therapy Module 05: Different Types of Psychotherapy Module 06: Internet Based Therapy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in counselling and psychotherapy. Professionals aiming to expand their therapeutic skills in the mental health sector. Beginners with an interest in understanding psychological support methods. Anyone seeking personal development through a deeper understanding of human behaviour. Career Path Psychotherapist Counsellor Mental Health Practitioner Online Therapy Specialist Private Practice Owner Employee Assistance Programme (EAP) Therapist Social Worker Clinical Psychologist

Laser Hair Removal Training Course Overview This Laser Hair Removal Training course offers comprehensive knowledge and skills essential for mastering laser hair removal techniques. It provides a deep dive into the technology, safety protocols, and the various applications of laser treatments. The course covers key areas such as skin types, hair growth cycles, laser settings, and treatment aftercare. Learners will gain the confidence and expertise to apply laser hair removal procedures effectively, ensuring client safety and satisfaction. By the end of the course, participants will be prepared to offer high-quality treatments in a variety of professional settings. Course Description The Laser Hair Removal Training course explores the science behind laser treatments, including the mechanics of laser devices and their role in effective hair removal. Participants will study the different skin and hair types, learning how to adjust the laser settings accordingly. In-depth coverage is provided on client consultation, treatment planning, and aftercare to ensure optimal results and client safety. The course also addresses legal and ethical considerations within the industry. By the end of the course, learners will be equipped with the necessary skills to perform laser hair removal with confidence, understanding the underlying theory and practical considerations that ensure safe and successful treatment outcomes. Laser Hair Removal Training Curriculum Module 01: Introduction to Laser Hair Removal Module 02: The Science of Laser Hair Removal Module 03: Skin Types and Laser Treatment Considerations Module 04: Hair Growth Cycles and Treatment Planning Module 05: Laser Device Technology and Settings Module 06: Client Consultation and Safety Protocols Module 07: Post-Treatment Care and Client Aftercare Module 08: Legal and Ethical Aspects in Laser Hair Removal (See full curriculum) Who is this course for? Individuals seeking to specialise in cosmetic treatments. Professionals aiming to enhance their skill set in beauty and aesthetics. Beginners with an interest in starting a career in laser treatments. Those looking to expand their practice in the wellness and beauty industry. Career Path Laser Hair Removal Technician Beauty Therapist specialising in advanced treatments Aesthetic Practitioner in salons or clinics Cosmetic Consultant Medical Spa Professional

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace