219 Courses in Cardiff delivered Live Online

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

Course Overview: This course provides a comprehensive introduction to cryptocurrencies, blockchain technology, and their broader implications in the financial world. Learners will gain an understanding of how cryptocurrencies work, the underlying technology of blockchain, and the variety of available cryptocurrencies. The course also explores the future potential of cryptocurrencies, including opportunities in decentralised finance (DeFi) and NFTs. Upon completion, learners will be equipped with the knowledge to navigate the rapidly evolving cryptocurrency market, make informed investment decisions, and understand the legal landscape in the UK. Course Description: This course covers a wide range of topics essential to understanding the world of cryptocurrencies. Learners will delve into the fundamentals of cryptocurrencies and blockchain technology, exploring how decentralised systems work. The course introduces various types of cryptocurrencies, their uses, and the role of NFTs in the digital space. Learners will also cover the critical aspects of cryptocurrency wallets, security measures, and how decentralised finance is reshaping financial systems. The course also includes modules on cryptocurrency investment strategies and the evolving legal frameworks in the UK. By the end of the course, learners will have a solid understanding of the cryptocurrency ecosystem and its future trajectory. Course Modules: Module 01: The Fundamentals of Cryptocurrencies Module 02: The Blockchain Module 03: Types of Cryptocurrencies Module 04: NFTs Module 05: Cryptocurrency Wallets Module 06: Cryptocurrency Security Module 07: Decentralised Finance Module 08: Investing in Cryptos Module 09: Opportunities and Future of Cryptocurrencies Module 10: Cryptocurrency Laws in the UK (See full curriculum) Who is this course for? Individuals seeking to understand the basics of cryptocurrencies Professionals aiming to expand their knowledge in blockchain technology Beginners with an interest in digital finance and investment opportunities Anyone looking to stay informed about future trends in cryptocurrency Career Path: Cryptocurrency Analyst Blockchain Developer DeFi Specialist Investment Advisor (Cryptocurrencies) Financial Consultant Legal Advisor for Cryptocurrency Regulations

Course Overview: The "Conveyancing - Online Diploma" offers a comprehensive introduction to the legal process of property transactions. This course covers key aspects of conveyancing, including property law, standard transactions, and taxation issues. It equips learners with essential knowledge in legal documentation, the law of contract, and landlord-tenant relations. Upon completion, learners will have developed a solid understanding of the conveyancing process, enabling them to pursue career opportunities within the legal sector or enhance their current roles. The course provides learners with a robust foundation in property law and conveyancing practices, ensuring that they are well-prepared for real-world applications in the field. Course Description: This online diploma course covers a wide range of topics crucial for understanding the conveyancing process. Learners will explore key fundamentals, including property law, the law of contract, and landlord-tenant relations. The course will also delve into the practical aspects of property transactions, such as preparing legal documents, understanding accounting procedures, and staying updated with land registry regulations. As learners progress, they will deepen their understanding of standard conveyancing transactions and taxation issues relevant to conveyancers. The course is designed to provide learners with the knowledge and skills needed to navigate the complexities of property law and successfully manage conveyancing processes within a legal or professional setting. Course Modules: Module 01: Introduction to Conveyancing Module 02: Key Conveyancing Fundamentals Module 03: Property Law & Conveyancing Practice Module 04: Land Registry Updates and Law Module 05: Law of Contract Module 06: Landlord and Tenant Module 07: Standard Conveyancing Transactions Module 08: Understanding Accounting Procedures for Conveyancing Transactions Module 09: Preparing Legal Documents Module 10: Taxation Issues for Conveyancers (See full curriculum) Who is this course for? Individuals seeking to start a career in conveyancing. Professionals aiming to deepen their knowledge of property law. Beginners with an interest in property law and conveyancing. Individuals wanting to work in legal support roles within real estate. Career Path: Conveyancer Property Lawyer Legal Assistant in Real Estate Paralegal in Property Transactions Real Estate Legal Consultant

Fire Warden Training Level 5 Course Overview This Fire Warden Training Level 5 course equips learners with essential knowledge and skills to effectively manage fire safety within diverse workplace environments. It covers the core principles of fire prevention, risk assessment, emergency procedures, and the responsibilities of a fire warden. Designed to enhance confidence and competence, the course prepares individuals to identify hazards, implement evacuation strategies, and ensure compliance with relevant fire safety legislation. Upon completion, learners will be able to contribute significantly to maintaining a safe environment, reducing fire risks, and supporting emergency response teams. Course Description This comprehensive course delves into fundamental fire safety concepts including the fire triangle, risk assessment techniques, and detailed fire safety arrangements such as fire plans and personal emergency evacuation plans. Learners will explore effective fire evacuation procedures and strategies to manage emergencies calmly and efficiently. The training emphasises legal obligations and best practices in fire safety management, fostering an understanding of how to protect people and property. By completing this course, learners will gain the ability to oversee fire safety measures, coordinate evacuations, and support their organisation’s health and safety commitments in accordance with UK regulations. Fire Warden Training Level 5 Curriculum Module 01: Fire Warden Safety An Introduction Module 02: Understanding Fires – The Fire Triangle Module 03: Risk Assessments Module 04: Fire Safety Arrangements – The Fire Plan Module 05: Personal Emergency Evacuation Plans Module 06: Fire Evacuation Procedures – Evacuation Strategies (See full curriculum) Who is this course for? Individuals seeking to develop expertise in workplace fire safety management. Professionals aiming to enhance their career in health and safety roles. Beginners with an interest in fire safety and emergency planning. Staff designated as fire wardens or safety representatives within organisations. Career Path Fire Safety Officer Health and Safety Advisor Emergency Planning Coordinator Facilities Manager Compliance and Risk Management Specialist

Course Overview The Xero Accounting and Bookkeeping Level 7 course offers a comprehensive understanding of digital accounting using Xero software, tailored for individuals looking to advance in financial management and bookkeeping roles. This course equips learners with essential knowledge to manage sales, purchases, payroll, VAT, and fixed assets efficiently. Learners will also explore how to maintain accurate financial records and ensure compliance with current UK regulations. Whether you are looking to upgrade your skills or step into a new career, this course supports your professional development by building competence in cloud-based accounting practices. Upon completion, learners will have the confidence to work in a variety of finance-related roles and contribute effectively to any business or organisation’s accounting functions. Course Description This course delves into core areas of Xero accounting, starting with an introduction to the software and progressing through key functionalities including sales invoicing, purchase management, bank reconciliation, and payroll processing. Learners will be guided through each section in a structured and accessible way, allowing them to understand how to set up and manage accounts, handle tax returns, and record transactions accurately. Additional topics such as fixed asset tracking and product/service management provide a complete view of digital bookkeeping in a professional context. The curriculum is designed to align with UK financial standards and includes a detailed exploration of VAT return procedures. By the end of the course, learners will develop a strong grasp of Xero’s interface, gain proficiency in managing financial tasks digitally, and enhance their confidence to support accounting operations within various business settings. Course Modules Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns (See full curriculum) Who is this course for? Individuals seeking to develop advanced accounting skills using cloud-based software. Professionals aiming to improve their bookkeeping knowledge and career progression. Beginners with an interest in digital finance and business accounting. Small business owners and administrative staff managing company accounts. Career Path Xero Bookkeeper Accounts Assistant Payroll Officer Finance Administrator VAT Compliance Officer Office Manager (with financial duties) Small Business Accountant

Course Overview The "Store Assistant" course offers learners an in-depth understanding of the retail sector, covering essential aspects such as customer service, store management, and retail operations. By completing this course, learners will gain the skills necessary to effectively contribute to the day-to-day operations of a retail environment. The course will also equip them with knowledge of retail management practices, customer interaction strategies, and industry regulations. Learners will come away with a comprehensive understanding of the role and the ability to enhance their professional practice in a retail setting, making them well-prepared for a variety of store assistant positions. Course Description This course is designed to provide learners with essential knowledge and skills for a career as a store assistant. Topics include the roles and responsibilities of store assistants, the basics of retail management, and how to effectively manage customer relationships. Learners will explore visual merchandising, consumer behaviour, and the psychological aspects of retail, along with understanding how to interact with suppliers. Additionally, the course covers relevant retail legislation to ensure compliance in day-to-day operations. Through a structured curriculum, learners will gain insights into managing a retail store, enhancing customer experiences, and applying effective store strategies to improve business outcomes. The course is ideal for those seeking to develop a strong foundation in retail roles and prepare for a successful career in the industry. Course Modules Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail (See full curriculum) Who is this course for? Individuals seeking to start a career in retail. Professionals aiming to enhance their retail management skills. Beginners with an interest in customer service and retail operations. Anyone looking to understand retail environments and store dynamics. Career Path Store Assistant Retail Associate Retail Manager Visual Merchandiser Customer Service Representative Retail Supervisor Supply Chain Assistant

Safe Handling of Medicines Course Overview: The "Safe Handling of Medicines" course provides learners with a comprehensive understanding of the legal, professional, and safety considerations involved in handling medications. This course covers essential topics such as legislation, safe administration practices, patient involvement, and the safe handling of hazardous drugs. By the end of the course, learners will gain the knowledge required to manage medication in a safe and efficient manner while ensuring compliance with UK regulations. The course is designed to equip learners with the skills necessary to contribute to safer healthcare practices and improve medication management in various settings. Course Description: This course dives into the core aspects of safe medicine handling, exploring key principles such as medication management, storage, disposal, and the importance of communication in ensuring safety. Learners will explore legislation and licensing requirements, alongside strategies for administering medications safely, including the handling of hazardous substances. They will also gain insights into the role of patient involvement in medication safety and learn about the audit process and record-keeping. Additionally, learners will review how medication use was managed during the COVID-19 pandemic. Upon completion, participants will be well-prepared to implement safe medication practices in a variety of healthcare environments while ensuring regulatory compliance. Safe Handling of Medicines Curriculum: Module 01: Introduction to Medicines Module 02: Legislation and Licensing Module 03: Key Principles of Medication Management Module 04: Professional Communication and Medication Safety Module 05: Safe Administration of Medicines Module 06: Patient Involvement in Medication Safety Module 07: Storage, Supply and Disposal of Medication Module 08: Safe Handling of Hazardous Drugs Module 09: Record-Keeping and Audit Process Module 10: The Safe Use of Medication during the COVID-19 Pandemic (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge in medication safety. Professionals aiming to advance in healthcare settings or roles. Beginners with an interest in healthcare and medication management. Healthcare workers responsible for medication administration. Career Path: Healthcare Assistant Pharmacy Technician Medication Safety Officer Clinical Pharmacist Healthcare Administrator Medical Records Specialist

Medical Gases Course Overview: The "Medical Gases" course provides essential knowledge on the safe and effective use of medical gases in healthcare settings. This course is designed to offer learners a comprehensive understanding of medical gases, including their types, applications, and safety protocols. It emphasises safe handling and storage procedures, with a focus on correct administration techniques and monitoring. Upon completion, learners will be well-equipped with the skills to manage medical gases within various healthcare environments, ensuring patient safety and regulatory compliance. Course Description: This course covers a broad range of topics, starting with an introduction to medical gases and their significance in healthcare. Learners will explore essential safety and handling guidelines, focusing on regulations and best practices for safe usage. The course delves into the different types of medical gases used in clinical settings, such as oxygen, nitrous oxide, and medical air. It also includes detailed instruction on the proper storage, transportation, and documentation of these gases, as well as techniques for their administration and monitoring in patient care. By the end of the course, learners will have gained the necessary skills to manage medical gases competently and safely in various healthcare settings. Medical Gases Curriculum Module 01: Introduction to Medical Gases Module 02: Safety and Handling Guidelines Module 03: Common Medical Gases Module 04: Storage, Transportation, and Documentation Module 05: Administration Techniques and Monitoring Module 06: Practical Skills and Simulation (See full curriculum) Who is this course for? Individuals seeking to gain knowledge in the use of medical gases. Professionals aiming to advance their healthcare skills. Beginners with an interest in the medical field or healthcare roles. Healthcare workers seeking to improve their knowledge of safety and regulatory requirements in gas management. Career Path: Medical gas technician Healthcare assistant in respiratory care Clinical support roles in hospitals and healthcare settings Medical equipment management Occupational health and safety in healthcare environments

Noise and Hearing Protection Training Course Overview: The Noise and Hearing Protection Training course is designed to provide learners with essential knowledge and skills to understand and manage noise exposure in the workplace. With a focus on the importance of hearing protection, the course covers topics such as noise identification, assessment, and control, as well as the health implications of loud noise. By completing this course, learners will be equipped to implement effective hearing protection strategies and contribute to maintaining a safe working environment. The course is ideal for professionals across various sectors who wish to enhance their understanding of noise control and hearing conservation practices. Course Description: This course delves into the key aspects of noise and hearing protection, addressing both theoretical and regulatory components. Learners will explore the concept of noise, how to assess and control noise levels, and the various health risks associated with prolonged exposure to loud sounds. Additionally, the course covers noise control legislation, as well as strategies for maintaining safe hearing practices in the workplace. Learners will gain an understanding of how to implement hearing conservation programs and comply with health and safety regulations, ensuring that they can effectively manage noise-related risks. This course provides a comprehensive learning experience, combining critical knowledge with actionable insights. Noise and Hearing Protection Training Curriculum Module 01: The Concept of Noise and Hearing Protection Module 02: Identify, Assess and Control Noise at Workplace Module 03: Health Effects of Loud Noise Module 04: Safe Hearing Module 05: Noise Control Laws and Legislation Module 06: Hearing Conservation at Workplace (See full curriculum) Who is this course for? Individuals seeking to protect their hearing in noisy environments. Professionals aiming to enhance workplace safety in industries with high noise levels. Beginners with an interest in occupational health and safety. Workers in noisy industries looking to learn about hearing conservation. Career Path: Health and Safety Manager Environmental Health Officer Occupational Health Specialist Noise Control Consultant Safety Compliance Officer Industrial Hygienist

Estate Agent Diploma Course Overview The Estate Agent Diploma is designed for individuals looking to develop a comprehensive understanding of the property industry. This course covers key areas such as property law, valuation techniques, and the process of buying and selling properties. Learners will gain insight into the daily responsibilities of estate agents, including client relations, property marketing, and market analysis. The course offers a valuable foundation for those looking to enter the real estate sector, providing the knowledge required to pursue a career as an estate agent. By the end of the course, learners will be equipped with the essential skills needed to navigate the property market with confidence. Course Description This diploma course offers in-depth coverage of various aspects of estate agency work, including property laws, valuation practices, and the sale and purchase process. Learners will explore topics such as client communication, marketing strategies, and legal obligations, ensuring they have a well-rounded knowledge of the industry. The course materials are structured to provide a clear understanding of market trends, the role of estate agents, and customer service in real estate. Throughout the course, learners will gain the skills necessary to work effectively in the property sector, including key insights into the regulatory environment and professional ethics. Estate Agent Diploma Curriculum Module 01: Introduction to Estate Agency Module 02: Property Law and Regulations Module 03: Understanding Property Valuation Module 04: The Buying and Selling Process Module 05: Marketing and Advertising Properties Module 06: Client Communication and Negotiation Module 07: Managing Property Listings and Viewings Module 08: Professional Ethics and Industry Standards (See full curriculum) Who is this course for? Individuals seeking to pursue a career in estate agency. Professionals aiming to enhance their skills in property sales and management. Beginners with an interest in the property industry. Those looking to understand the legal and regulatory aspects of property transactions. Career Path Estate Agent Property Manager Lettings Agent Real Estate Consultant Property Sales Negotiator