2218 Courses in Cardiff delivered Live Online

This one-day workshop is designed to give participants an understanding of the fundamentals of Microsoft Word and its commands, with quick ways to enter text, control formatting and edit paragraphs. This course will help participants: Create, manage and save documents, files and folders Create paragraph lists, bulleted and numbered paragraphs Edit, modify and format paragraphs Create and format tables Use shortcuts to navigate documents Format the layout of documents Manage page headers and footers Insert and managing pictures and diagrams within a document Learn time saving tips and tricks to obtain a professional finish to documents Use printing options 1 Creating documents Getting help Creating and saving documents Accessing recently used documents Managing files and folders 2 Entering and editing text Inserting and editing paragraph text Cutting, copying and pasting text Using tool tips to manage content Applying and removing text formatting Correcting spelling and grammar 3 Creating paragraph lists Creating bulleted paragraphs Creating numbered paragraphs Managing bulleted and numbered lists 4 Modifying paragraphs Changing paragraph alignment Indenting a paragraph Adding borders and shading to paragraphs Formatting paragraphs using styles 5 Navigating documents Using shortcuts for navigating documents Using 'Go To' to navigate documents Finding and replacing text Changing to read view 6 Document layout Inserting page breaks Changing page orientation Adjusting page margins Adding borders to pages 7 Page headers and footers Inserting page headers and footers Using header and footer commands Inserting page numbers Using different first page 8 Inserting pictures and diagrams Inserting pictures from your computer Inserting online pictures Flowing text around a picture Changing a picture Inserting SmartArt diagrams Entering text into SmartArt 9 Inserting tables Using tabs to create tables Resizing and repositioning tables Inserting and deleting rows and columns Using a table's commands Changing a tables text direction Formatting tables 10 Printing documents Previewing and printing documents Using the printing tools Printing parts of a document

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

What will you learn in this course? Comprehend academic lectures, interviews, articles, and literature. Understand anything written or spoken. Summarise texts. Express yourselves spontaneously in all situations either simple or complex. The main topics to be covered in this course are: entertainment, tourism, travel, news, social & political issues, relationships, technology, philosophy, science, greek culture & history and much more...

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Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Artificial Intelligence (AI) is the most disruptive technology since the internet came onto the scene. AI is transforming every aspect of how we manage projects from developing a business case, to planning the work, managing risk, and tracking performance. Because the technology and market are moving so fast, it can be difficult to know how to start using AI on projects. Generative AI for Project Management will engage you with diverse Generative AI tools to start, plan, and manage either your own project or a generic case study. We will embrace a tool agnostic approach to adopting, integrating, and scaling Generative AI without compromising data or trust. You will have hands-on practice utilizing AI tools to optimize your time and your outcomes. You will be accessing a variety of AI tools requiring you to register for a free account. A computer is required for all traditional classroom deliveries. None At the end of this program, you will be able to: Define essential terms and concepts related to artificial intelligence (AI) Illustrate how prompts facilitate interaction with Generative AI Recognize the capabilities of Large Language Models Craft prompts to develop project origination documents Create prompts to assist in planning a project Develop user stories with Generative AI Analyze project performance using Generative AI Identify the limitations of Generative AI Identify the risks associated with using Generative AI Articulate the need for governance and ethics when establishing an AI program in an organization Course Overview Getting Started Foundation Concepts Understanding essential terms and concepts related to AI Exploring various Generative AI Models Understanding Prompts Creating Prompts for Project Startup Prompts for starting a project Prompts for planning a project Best Practices for prompt engineering Creating Prompts for Managing Projects Creating agile user stories Measuring project performance Analyzing a schedule Using Generative AI Responsibly Limitations of AI Models Establishing an AI governance framework Future trends and next steps Summary and Next Steps

Duration 4 Days 24 CPD hours This course is intended for #NAME? Overview At the completion of this course, students already familiar with the RHCT/RHCSA administration skills will have exposure to all competencies tested by the RHCSA and RHCE exams. If you are an experienced Linux© system administrator and hold a Red Hat Certified System Administrator (RHCSA©) credential or possess equivalent skills and want to broaden your ability to administer Linux systems at an enterprise level, this is the perfect course.The course will empower you to deploy and manage network servers running caching domain name service (DNS), MariaDB, Apache HTTPD, Postfix SMTP null clients, network file sharing with network file system (NFS) and server message block (SMB), iSCSI initiators and targets, advanced networking and firewall configurations, and to use bash shell scripting to help automate, configure, and troubleshoot your system. Through lectures and hands-on labs, you will be exposed to all competencies covered by the Red Hat Certified Engineer (RHCE) exam (EX300), supplementing what you have already learned in earning your RHCSA credential.This course is based on Red Hat© Enterprise Linux 7. Getting Started with the Classroom Environment Given a virtualized environment, begin to administrate multiple systems using prerequisite skills Enhance User Security Configure system to use Kerberos to verify credentials and grant privileges via sudo Bash Scripting and Tools Automate system administration tasks utilizing Bash scripts and text-based tools File Security with GnuPG Secure files with GnuPG. Software Management Use yum plugins to manage packages and understand the design of packages to build a simple package Network Monitoring Profile running services then capture and analyze network traffic Route Network Traffic Configure system to route traffic and customize network parameters with sysctl Secure Network Traffic Secure network traffic through SSH port forwarding and iptables filtering/network address translation (NAT) NTP Server Configuration Configure an NTP server Filesystems and Logs Manage local file system integrity, monitor system over time, and system logging Centralized and Secure Storage Access centralized storage (iSCSI) and encrypt filesystems SSL-encapsulated Web Services Understand SSL certificates and deploy an SSL encapsulated web service Web Server Additional Configuration Configure web server with virtual hosts, dynamic content, and authenticated directories Basic SMTP Configuration Configure an SMTP server for basic operation (null client, receiving mail, smarthost relay) Caching-Only DNS Server Understand DNS resource records and configure a caching-only name server File Sharing with NFS Configure file sharing between hosts with NFS File Sharing with CIFS Configure file and print sharing between hosts with CIFS File Sharing with FTP Configure file sharing with anonymous FTP Troubleshooting Boot Process Understand the boot process and recover unbootable systems with rescue mode

Duration 2 Days 12 CPD hours This course is intended for Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. Managers in the role of Project-, Operational- and Senior-Manager. Overview The first day of the TOGAF Foundation Level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. The second day is devoted to going through an architectural process based on a case, in which the concepts discussed the previous day are reviewed again, but this time in context. In this way you obtain a clear and clear picture of TOGAF and the mostly theoretical and abstract material is presented in a digestible way. The TOGAF Foundation level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. Part 1 Introduction Introduction Enterprise Architecture Position Enterprise Architecture Introduction TOGAF Overview of TOGAF concepts Architecture Capability Framework Architecture Development Method (ADM) Guidelines & Techniques Enterprise Continuity & Tools Reference Models Architecture Content Framework preliminary phase Phase A Architecture Vision' Phase B Business Architecture Phase C Information Systems Architecture Phase D Technology Architecture Phase E: Opportunities & Solutions Phase F: Migration Planning Phase G: Implementation Governance Phase H: Architecture Change Management Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. Managers in the role of Project-, Operational- and Senior-Manager. Part 2 TOGAF Concepts Part 3 Going through a TOGAF Cycle Additional course details: Nexus Humans TOGAF training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TOGAF course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for software testers, architects, engineers, or other related roles, who wish to apply AI to software testing practices within their enterprise. While there are no specific pre-requisites for this course, it would be helpful is the attendee has familiarity with basic scripting (Python preferred) and be comfortable with working from the command line (for courses that add the optional hands-on labs). Attendees without basic scripting skills can follow along with the hands-on labs or demos. Overview This course introduces AI and related technologies from a practical applied software testing perspective. Through engaging lecture and demonstrations presented by our expert facilitator, students will explore: Exploring AI Introduction to Machine Learning Introduction to Deep Learning Introduction to Data Science Artificial Intelligence (AI) in Software Testing Implementing AI in Test Automation Innovative AI Test Automation Tools for the Future Implementing AI in Software Testing / AI in Test Automation is an introductory-level course for attendees new to AI, Machine Learning or Deep Learning who wish to automate software testing tasks leveraging AI. The course explores the essentials of AI, ML and DL and how the integrate into IT business operations and initiatives. Then the course moves to specifics about the skills, techniques and tools used to apply AI to common software testing requirements. Exploring AI AI-Initiatives The Priority: Excellence AI- Intelligence Types The Machine Learning Types The Quality Learning Initiative The Inception in Academics AI - Importance & Applications The Re-visit Learning Re-visited via AI Teaching in the world of AI Exploring AI for Self-Development AI In Academics Beyond Academics Introduction to Machine Learning What is Machine Learning? Why Machine Learning? Examples - Algorithms behind Machine Learning Introduction to Deep Learning What is Deep Learning? Why Deep Learning? Example - Deep Learning Vs Machine Learning Introduction to Data Science What is Data Science? Why Data Science? Examples - Use Cases of Data Science Artificial Intelligence (AI) in Software Testing What is AI in Software Testing? The Role of AI Testing Why do we Need AI in Software Testing? Pros and Cons of AI in Software Testing Applications of AI in Software Testing Is it time for Testers or QA Teams to worry about AI? Automated Testing with Artificial Intelligence Implementing AI in Test Automation Training the AI Bots Challenges with AI-powered Applications Examples - Real World use cases using Artificial Intelligence Demo - Facial Emotion Detection Using Artificial Intelligence Demo - Text Analysis API Using Artificial Intelligence Demo - EYE SPY Mobile App Using Artificial Intelligence Innovative AI Test Automation Tools for the Future Tools used for Implementing AI in Automation Testing What is NEXT? AI Test Automation Demo using Testim

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for anyone with system administrative duties implementing and managing an AIX operating system in a multiuser POWER (System p) partitioned environment. Overview Install and the AIX operating system, filesets, and RedHat Package Manager (RPM) packages Perform system startup and shutdown Discuss and use system management tools such as System Management Interface Tool (SMIT) and IBM systems director console for AIX Manage physical and logical devices Discuss the purpose of the logical volume manager Perform logical volume, paging space and file system management Create and manage user administration Manage AIX user security including enhanced RBAC and implement customized access of file and directories Perform and restore system backups Utilize administrative subsystems, including cron to schedule system tasks Configure TCP/IP networking Define and run basic Workload Partitions (WPAR) Learn to install, customize, and administer the AIX operating system in a POWER (System p) partitioned environment. This course is based on AIX 7.1 running on a Power7 system managed by HMC version 7. Day 1 Introduction to IBM POWER systems, AIX and system administration AIX system management tools System startup and shutdown AIX installation Day 2 AIX software installation and maintenance System configuration and devices System storage overview Working with the Logical Volume Manager Day 3 File systems administration Paging space Backup and restore Day 4 Security and user administration: Part 1 Security and user administration: Part 2 Scheduling and time TCP/IP networking Day 5 TCP/IP networking (continued) Introduction to workload partitions Additional course details: Nexus Humans AN12 IBM Power Systems for AIX II - AIX Implementation and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN12 IBM Power Systems for AIX II - AIX Implementation and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.