3931 Courses in Cardiff delivered Live Online

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Learn the ‘Essentials’ of gift wrapping in just 90 minutes (with your friends!) What’s included (and how it will help): Step by step tuition covering all the Essential Techniques of gift wrapping so you never need to grab a gift/bottle bag again Practical guidance on tying different styles of Ribbon Bow so you can confidently use them on any gift (and when it’s best to use each one) Learn Pro tips so you feel less overwhelmed & can gift wrap quickly at busy times With many years experience teaching classes, both one to one and in groups, you will complete the class feeling confident that your gift wrapping will never be an embarrassment to you again. 90 Minute Group Class No Replay £97 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why this is important) Wrap a box using the paper & only 3 pieces of tape so you can do this quickly & easily Learn to tie 2 differnt styles of bow (and when to use them) How to pleat gift wrapping paper so you can add extra detail to a gift How to wrap a bottle so you never need to grab a bottle bag again 90 Minute Group Class Includes replay ££117 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why this is important) Wrap a box using the paper & only 3 pieces of tape so you can do this quickly & easily Learn to tie 2 differnt styles of bow (and when to use them) How to pleat gift wrapping paper so you can add extra detail to a gift How to wrap a bottle so you never need to grab a bottle bag again Plus a replay of the class FREQUENTLY ASKED QUESTIONS 1. What's included in a 90 minute virtual class? Step by step tuition covering all the Essential Techniques of gift wrapping so you never need to grab a gift/bottle bag again Practical guidance on tying different styles of Ribbon Bow so you can confidently use them on any gift (and when it’s best to use each one) Learn Pro tips so you feel less overwhelmed & can gift wrap quickly at busy times 2. How much is a 90 minute virtual gift wrapping class?There are 2 options to choose from starting from £97 per person3. How long does a virtual gift wrapping class last?A group virtual gift wrapping class lasts 90 minutes but I recommend allowing 2 hours in case there are any tech issue (unlikely but better to be prepared).4. Are materials provided?No, materials are not provided. I will send you a list of what you need at least 2 weeks ahead of the class (or once your booking is confirmed if less than 2 weeks until the class)5. What is the difference between an in person & a virtual workshop?At a 90 minute virtual class you will get tuition on essential gift wrapping techniques, practical guidance on tying different styles of bow & learn pro tips. An in-person class ususally last a full day, includes lunch/refreshments and all materials which are not included with any virtual classes. 6. What if I can't attend the class - do I get a refund?If you can bo longer attend the date of the class you have chosen, you may move your booking to another date, once, at no extra charge. I do limit the number of people at a group virtual class so if your chosen date to move to is full, you may need to wait until another class becomes available. If no class is available then you will be eligible for a refund. 7. Who is a virtual class suitable for?The classes are suitable for any skill level from beginner to anyone that has already tried the basics and wants to learn more. A group class is ideal if want to attend with a group of friends but you struggle to attend an in person class that fits in with your schedule/commitments. 8. Who is a virtual class not suitable for? There are no exclusions to suitability 9. What results can I expect if I attend a virtual class?That all depends on you and if you’re prepared to go away and practice/use the skills you have learned in the class. 10. Is there a replay? You do have the option to buy a class that includes a recording. If you decide after the class that you’d like to purchase a recording, email me louise@louiselewis.co.uk

Welcome to GLA Tutors, your go-to platform for GCSE English tutoring. At GLA Tutors, we understand the significance of excelling in GCSE English and strive to provide comprehensive and customised support to help students achieve outstanding results. Our team of experienced tutors is well-versed in the AQA examination board's specification for GCSE English. We have meticulously analysed the AQA specification to ensure that our tutoring services align with the curriculum requirements and cover all the essential elements and skills. The AQA GCSE English specification consists of two main components: 1. English Language: - Paper 1: Explorations in Creative Reading and Writing - Paper 2: Writers' Viewpoints and Perspectives - Spoken Language Endorsement 2. English Literature: - Paper 1: Shakespeare and the 19th-century novel - Paper 2: Modern Texts and Poetry Our tutors at GLA Tutors possess a deep understanding of each component and are equipped with the knowledge and resources to provide comprehensive support in all areas. Whether it's analysing texts, honing writing skills, or developing effective communication skills, our tutors are dedicated to helping students excel in their GCSE English exams. We believe in a personalised approach to tutoring. We understand that every student has unique learning needs and preferences. Our tutors tailor their teaching methods to accommodate individual learning styles, ensuring that each student receives the support and guidance they need to succeed. Our tutoring sessions are interactive and engaging. We foster a supportive learning environment where students are encouraged to ask questions, participate in discussions, and develop critical thinking skills. Our tutors employ a range of teaching techniques, including close textual analysis, essay writing practice, and creative writing exercises, to help students master the key skills required for GCSE English. With GLA Tutors, you can be confident that you will receive top-quality tutoring in GCSE English. Our tutors are committed to helping you unlock your full potential, providing guidance, and instilling confidence in your ability to excel in your exams. Join us and let us help you achieve outstanding success in GCSE English. We can provide assistance for everything you need to prepare students for exams, including: past papers, mark schemes and examiners’ reports specimen papers and mark schemes for new courses exemplar student answers with examiner commentaries guidance in planning and writing cohesively high quality revision guides

Learn British Sign Language, suitable for all levels from complete beginners, through to higher level students who wish to learn level 1 or level 2 BSL, require practise or a polish-up of their current skills. 

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An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses. 

These groups are for children who can already have basic writing skills, but need support to pull it all together and develop their writing style. This is also a great age for reluctant writers to gain confidence and discover their enjoyment for writing. For this class your child should be able to write at least a paragraph independently. 5 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month. Variety of times and dates available. Enquire to find out more!

Welcome to GLA Tutors, a pioneering platform for primary school tutoring and SATs preparation.  At GLA Tutors, we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors, we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.

These groups are for children who can already write a whole story with a beginning, middle and end. Children will enhance their writing skills, learn how to edit and improve their writing, expand their vocabulary and experiment with figurative language techniques. We will compose fiction of various genres, as well as deepening our knowledge of non-fiction text types and poetry – all in a fun and creative way! 5 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month. Variety of times and dates available. Enquire to find out more!

This comprehensive course covers all Scrum principles and frameworks necessary to help participants understand how to guide a team and manage projects in a fast-paced agile environment. The course is meant for professionals who want to attain the certification of Scrum Master with deep insight into how AI can be utilized in increasing the effectiveness of agile practices. In addition to mastery of the core Scrum methodology, participants will be taken through state-of-the-art advancements in AI and machine learning in order to understand how these technologies can automate routine tasks, enhance decision-making, and continuous improvement. Real-world case studies and hands-on exercises will illustrate how to practically apply AI within Scrum to realize high efficiency and innovation for teams. Whether for enhancing one's career as a Scrum Master or the integration of AI into Agile practices, this course provides that ideal combination of conceptual theory and practical skills, assuring success in today's technology-driven world. Key Highlights: Certified Scrum Master training with AI applications Case studies in the real world about integrating AI in Scrum Hands-on projects to implement AI-driven tools and methodologies Workflow optimization techniques that ensure better collaboration of agile teams, with speeding up project delivery by the power of AI. Ideal for Scrum Masters, Agile Coaches, Product Owners, and tech pros looking to stay ahead.