2305 Courses in Cardiff delivered Live Online

A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust? This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader. And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice? The course will help you:• Appreciate the key skills a leader needs to be effective• Understand what the organisation expects of you as a leader• Recognise your leadership style and the impact it has on others• Consider your role models - who inspires you?• See leadership from the 'followers' perspective - how do you like to be led?• Discover what holds you back - limiting beliefs• Examine your core values -do they support your ambition?• Explore the concept of Emotional Intelligence - how do we manage ourselves?• Discover how to lead through change• Explore the concept of 'Authentic Leadership' - consider how it can work for you• Practice some of the skills essential to motivating and influencing for success• Use the RAIV approach to generating enthusiasm and commitment• Plan how best to 'walk the leadership talk' - in your role, in your organisation Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way. Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants given an action plan template to complete throughout the workshop Participants required to bring an inspirational quote to share with the group 2 What is leadership? The concept of 'leadership' The role of a leader Skills assessment for all participants# Leadership v Management Assess your team effectiveness 3 Your leadership style Leadership questionnaire You and your role models Push v Pull styles of leadership Empowerment v Control Team goals and role profiling Day 2 1 You, the leader Your core values Your communication style Situational leadership The Emotional Bank Account Buy Me Today 2 Are you Emotionally Intelligent? (EI) What is emotional intelligence? Self-assessment exercise Manage your emotions Nine strategies for promoting EI 3 Leading through change Identify the major changes affecting you / your team Types of change The roles of resistance How safe are you to talk to? Forcefield Analysis Day 3 1 Authentic Leadership (AL) What is AL? Managing perceptions is managing their truth A leadership challenge 2 Motivating and influencing for success What motivates you? Motivational theory Leading by example Influencing skills required Influencing styles The influence challenge! 3 Creating enthusiasm and commitment The RAIV approach (relationships-achievement-independence-vocation) Building self-worth What drives your team? Your leadership legacy Your commitment to leadership

Better Business Cases™ Practitioner: Virtual In-House Training Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the practitioner course is to develop a candidate's ability to deliver a comprehensive business case, through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this Practitioner course, a candidate will be able to start applying the model to a real business case development project. What You Will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and to establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraint, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Project Planning for Everyone Course Overview: "Project Planning for Everyone" is designed to provide learners with the essential skills required to plan and manage projects effectively. This course covers the fundamental concepts of project planning, including the use of MS Projects for task management, data entry, and creating timelines. By the end of the course, learners will be equipped with the knowledge and confidence to plan projects efficiently, track progress, and ensure successful project delivery. Whether you’re new to project management or looking to refine your skills, this course offers practical value for all learners. Course Description: This course offers an in-depth introduction to project planning, with a focus on using MS Projects as a tool for creating project plans and tracking their progress. Learners will explore basic MS Projects features, including creating tasks, setting deadlines, and entering project data. The course progresses into more complex aspects, such as resource management and task dependencies, providing learners with a comprehensive understanding of project planning. The course includes a structured learning experience with clear objectives, enabling learners to build the skills necessary for effective project management. Upon completion, learners will have a solid foundation in project planning, ready to apply their skills in various professional settings. Project Planning for Everyone Curriculum: Module 01: Introduction Module 02: Basic M S Projects Module 03: Data Entry in MS Projects (See full curriculum) Who is this course for? Individuals seeking to improve their project management skills Professionals aiming to enhance their career development in project planning Beginners with an interest in project management and MS Projects Those interested in working within project management teams or handling individual projects Career Path: Project Manager Project Coordinator Operations Manager Scheduling Coordinator Team Leader in project-based industries

Email Marketing for Beginners Course Overview This introductory course provides learners with a comprehensive understanding of email marketing, designed to equip them with the foundational skills necessary for effective campaigns. Covering key aspects of email list building, copywriting, and automation, the course offers practical insights into how email marketing drives engagement and conversions. By the end of the course, learners will gain confidence in creating and managing email campaigns, using analytics to measure their success, and maintaining an organised and responsive email list. Course Description In this course, learners will explore the essential components of email marketing, starting with a broad overview of online marketing strategies. The course then focuses on the art of building and using an email list, followed by crafting compelling email copy that resonates with audiences. Learners will gain knowledge in email analytics and automation tools, helping them streamline campaigns for better efficiency and results. Additionally, maintaining an email list through surveys will be covered, ensuring it remains relevant and responsive. Upon completion, learners will be proficient in setting up, managing, and optimising email marketing campaigns. Email Marketing for Beginners Curriculum Module 01: Introduction to the Course Module 02: Online Marketing – An Overview Module 03: Building Your Email List Module 04: Using Your Email List Module 05: Email Copywriting Module 06: Email Analytics & Automation Module 07: Maintaining Your Email List Using Surveys Module 08: Summary (See full curriculum) Who is this course for? Individuals seeking to understand the fundamentals of email marketing. Professionals aiming to enhance their digital marketing skills. Beginners with an interest in online marketing and customer engagement. Entrepreneurs looking to improve their customer communication strategies. Career Path Digital Marketing Specialist Email Marketing Manager Content Marketing Strategist Marketing Campaign Coordinator Communications Officer

Excel 2016 Formulas and Functions Course Overview: This course is designed to provide learners with a comprehensive understanding of Excel 2016 formulas and functions. By covering essential tools and techniques, the course enables learners to confidently navigate the Excel environment and utilise formulas for data analysis, calculations, and reporting. With a focus on both fundamental and advanced functions, learners will gain the skills needed to streamline their tasks and improve efficiency in the workplace. The course’s practical value lies in its application across various industries, allowing professionals to enhance their data handling and reporting capabilities, making it an invaluable addition to any skill set. Course Description: The "Excel 2016 Formulas and Functions" course covers the core concepts of using Excel formulas and functions to manage and analyse data. It starts with the basics, such as SUM, AVERAGE, and IF functions, before advancing to more complex tools like VLOOKUP and conditional formatting.Through each module, learners will explore how to use these features to automate calculations, create dynamic reports, and manipulate datasets. The course offers a structured approach to mastering Excel, with clear guidance on how to use each function effectively in a business context. Learners will come away with the knowledge to work more efficiently in Excel, enabling them to make informed data-driven decisions and enhance productivity. Excel 2016 Formulas and Functions Curriculum: Module 01: Getting Started with Microsoft Excel 2016 Module 02: Basic Formulas and Functions Module 03: Formulas and Functions Activities (See full curriculum) Who is this course for? Individuals seeking to improve their Excel skills Professionals aiming to enhance their data analysis capabilities Beginners with an interest in data management and analysis Any other individuals looking to gain proficiency in Excel Career Path: Data Analyst Administrative Assistant Financial Analyst Business Analyst Project Coordinator

Meditation & Mindfulness Course Overview: The "Meditation & Mindfulness" course provides learners with the tools and techniques needed to manage stress, enhance focus, and cultivate a balanced mental state. Covering key topics such as anxiety management, mindful breathing, and cognitive awareness, this course offers a comprehensive approach to improving emotional well-being. Participants will gain insights into the science of mindfulness, learn how to integrate these practices into daily life, and develop the skills needed to create lasting mental resilience. The course is designed to help individuals not only cope with stress but thrive in their personal and professional lives by cultivating clarity, emotional intelligence, and inner peace. Course Description: This course delves into the core principles of meditation and mindfulness, exploring various methods to reduce stress and improve mental health. Key topics include understanding anxiety and how mindfulness can offer relief, applying specific mindfulness techniques to enhance focus, and developing strategies for maintaining emotional balance. Learners will explore meditation practices, from deep breathing to guided imagery, while also discovering the underlying scientific principles that support these practices. By the end of the course, learners will be able to effectively incorporate mindfulness techniques into their everyday routines, improving their overall mental and emotional resilience. The course is designed for individuals seeking to reduce stress, manage anxiety, and improve their mental well-being. Meditation & Mindfulness Curriculum: Module 01: Introduction & First Concepts Module 02: Understanding & Beating Anxiety Module 03: More Anti-Anxiety Skills & Concepts Module 04: Conclusion (See full curriculum) Who is this course for? Individuals seeking to reduce stress and improve mental well-being. Professionals aiming to enhance focus and emotional resilience. Beginners with an interest in mindfulness and meditation practices. Those looking for practical techniques to manage anxiety. Career Path Mental Health Support Worker Wellness Coach Stress Management Consultant Mindfulness Instructor Health and Wellness Advisor

Firefighter Training Course Overview The Firefighter Training course provides comprehensive knowledge of fire safety, legislation, risk assessment, and emergency procedures. It is designed to equip learners with essential fire safety skills to prevent and manage fire-related emergencies in various environments. The course is ideal for individuals who aim to enhance their understanding of fire safety and improve their preparedness for emergency situations. Upon completion, learners will gain the ability to identify fire hazards, assess risks, understand fire safety legislation, and manage evacuation procedures effectively. Course Description This course covers a wide range of topics including fire safety legislation, fire risk assessment, and the effective use of fire extinguishers. Learners will also study fire safety arrangements, evacuation procedures, and emergency first aid at work. The course aims to provide a thorough understanding of fire-related risks and how to mitigate them. Learners will also gain knowledge of essential fire safety equipment and the protocols for managing a fire emergency. The programme offers an in-depth learning experience, combining theoretical knowledge with practical guidance for emergency preparedness. Firefighter Training Curriculum Module 01: Introduction to Firefighter Module 02: Fire Safety Legislation Module 03: Understanding Fire Module 04: Fire Risk Assessment Module 05: Fire Safety Arrangements Module 06: Evacuation & Safety Module 07: Fire Extinguishers Module 08: Emergency First Aid at Work (See full curriculum) Who is this course for? Individuals seeking to enhance their fire safety knowledge. Professionals aiming to advance in fire safety management roles. Beginners with an interest in firefighting and emergency response. Employees responsible for health and safety in various sectors. Career Path Fire Safety Officer Fire Risk Assessor Health and Safety Officer Emergency Response Coordinator Facilities Manager Fire Prevention Specialist

Interview Skills: Ace the Interview Course Overview: "Interview Skills: Ace the Interview" is a comprehensive course designed to equip learners with essential strategies and techniques to excel in job interviews. Through this course, learners will gain a deeper understanding of interview dynamics, including how to present themselves confidently, handle common and challenging questions, and leave a positive impression on potential employers. The course is tailored to provide clear, actionable advice that can be applied to interviews across various industries. Whether you are preparing for your first job interview or looking to refine your skills, this course offers valuable insights to ensure you stand out in the competitive job market. Course Description: This course covers key areas of interview preparation, including how to craft a compelling self-presentation, research the company, and effectively answer both standard and tough questions. Learners will explore strategies for handling behavioural questions, demonstrating relevant skills, and creating lasting positive impressions. Each module is designed to progressively build knowledge, offering practical approaches to navigating interviews with confidence. The course also addresses the critical aspect of salary negotiations and provides insights on how to respond to sensitive questions. By the end of the course, learners will have honed their interview skills and be well-prepared for success in their job search. Interview Skills: Ace the Interview Curriculum: Module 01: Introduction Module 02: The Warm Up Module 03: The Core Module 04: Let’s Talk About Money Module 05: General Instructions (See full curriculum) Who is this course for? Individuals seeking to improve their job interview performance. Professionals aiming to advance their career through better interview techniques. Beginners with an interest in understanding the interview process. Anyone looking to refine their approach to job interviews. Career Path: Job Seekers Recruitment Coordinators Career Coaches HR Assistants Interview Preparation Consultants

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive

Montessori Education for Early Childhood Course Overview The Montessori Education for Early Childhood course provides an in-depth exploration of the Montessori philosophy and its application to early childhood education. This course covers key principles, activities, and teaching strategies designed to foster independent learning in young children. Learners will gain a comprehensive understanding of how to implement Montessori techniques in both classroom and home environments, empowering children to take initiative in their learning. The course is ideal for those looking to develop a well-rounded understanding of Montessori education and its practical value in nurturing the intellectual and emotional growth of children. Course Description This course delves into the core principles of Montessori education, covering everything from the basics of Montessori teaching to specific tools and activities. Learners will explore how to create an effective Montessori learning environment, design educational materials like Montessori mobiles, and teach children about emotions and mathematics. Emphasis is placed on the creation of Montessori-friendly spaces at home and in educational settings. By the end of the course, participants will acquire the skills to implement Montessori methods that encourage self-discovery, problem-solving, and emotional development in children, setting the foundation for lifelong learning. Montessori Education for Early Childhood Curriculum Module 01: Introduction Module 02: Basic Principles Module 03: Montessori Mobiles Module 04: Montessori Activities Module 05: Designing Montessori Home Module 06: Setting Rules in the Montessori Approach Module 07: Teaching Children About Emotions Module 08: Mathematics Montessori Module 09: Montessori Screen (See full curriculum) Who is this course for? Individuals seeking to understand Montessori education for early childhood. Professionals aiming to enhance their skills in early years teaching. Beginners with an interest in Montessori principles and methods. Parents or caregivers interested in implementing Montessori techniques at home. Career Path Montessori Teacher Early Childhood Educator Montessori School Administrator Child Development Specialist Educational Consultant Parenting Coach