Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Microsoft Project White Belt® 2013: In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options
Aim To increase the confidence and knowledge of participants to support adults with learning disabilities in terms of their sexual health and sex and relationships rights. Outcomes By the end of the training participants will have: -had an update around the law, mental capacity act and capacity to consent to sexual relationships and CQC guidance - considered how to support patients with their sex and relationships rights -more knowledge of current easy read and other resources and organisations available to support our work Agenda Welcome, introductions and working agreement The law, capacity to consent and CQC guidance Rights of people with learning disabilities to sex and relationships Resources and organisations Close Suitable for Anyone supporting adults with learning disabilities as a care worker or social worker.
Duration 1 Days 6 CPD hours This course is intended for The audience for this course is looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. The content for this course aligns to the SC-900 exam objective domain. Candidates should be familiar with Microsoft Azure and Microsoft 365 and understand how Microsoft security, compliance, and identity solutions can span across these solution areas to provide a holistic and end-to-end solution. Before attending this course, students must have: General understanding of networking and cloud computing concepts. General IT knowledge or any general experience working in an IT environment. General understanding of Microsoft Azure and Microsoft 365. This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions. Prerequisites General understanding of networking and cloud computing concepts. General IT knowledge or any general experience working in an IT environment. General understanding of Microsoft Azure and Microsoft 365. 1 - Describe security and compliance concepts Describe the shared responsibility model Describe defense in depth Describe the Zero Trust model Describe governance, risk, and compliance (GRC) concepts 2 - Describe identity concepts Define authentication and authorization Define identity as the primary security perimeter Describe the role of the identity provider Describe the concept of directory services and Active Directory Describe the concept of federation 3 - Describe the function and identity types of Microsoft Entra ID Describe Microsoft Entra ID Describe types of identities Describe hybrid identity Describe external identities 4 - Describe the authentication capabilities of Microsoft Entra ID Describe authentication methods Describe multifactor authentication Describe self-service password reset Describe password protection and management capabilities 5 - Describe access management capabilities of Microsoft Entra ID Describe Conditional Access Describe Microsoft Entra roles and role-based access control (RBAC) 6 - Describe the identity protection and governance capabilities of Azure AD Describe Microsoft Entra ID Governance Describe access reviews Describe entitlement management Describe the capabilities of Privileged identity Management Describe Microsoft Entra ID Protection Describe Microsoft Entra Permissions Management Describe Microsoft Entra Verified ID 7 - Describe core infrastructure security services in Azure Describe Azure DDoS protection Describe Azure Firewall Describe Web Application Firewall Describe network segmentation in Azure Describe Azure Network Security Groups Describe Azure Bastion Describe Azure Key Vault 8 - Describe the security management capabilities in Azure Describe Microsoft Defender for Cloud Describe how security policies and initiatives improve cloud security posture Describe Cloud security posture management Describe the enhanced security of Microsoft Defender for Cloud Describe DevOps security management 9 - Describe security capabilities of Microsoft Sentinel Describe threat detection and mitigation capabilities in Microsoft Sentinel Describe Microsoft Security Copilot 10 - Describe threat protection with Microsoft Defender XDR Describe Microsoft Defender XDR services Describe Microsoft Defender for Office 365 Describe Microsoft Defender for Endpoint Describe Microsoft Defender for Cloud Apps Describe Microsoft Defender for Identity Describe Microsoft Defender Vulnerability Management Describe Microsoft Defender Threat Intelligence Describe the Microsoft Defender portal 11 - Describe Microsoft?s Service Trust portal and privacy capabilities Describe the offerings of the Service Trust portal Describe Microsoft's privacy principles Describe Microsoft Priva 12 - Describe the compliance management capabilities in Microsoft Purview Describe the Microsoft Purview compliance portal Describe Compliance Manager Describe use and benefits of compliance score 13 - Describe information protection, data lifecycle management, and data governance capabilities in Microsoft Purview Know your data, protect your data, and govern your data Describe the data classification capabilities of the compliance portal Describe sensitivity labels and policies Describe data loss prevention Describe retention policies and retention labels Describe records management Describe the Microsoft Purview unified data governance solution 14 - Describe the insider risk capabilities in Microsoft Purview Describe insider risk management Describe communication compliance 15 - Describe the eDiscovery and Audit capabilities in Microsoft Purview Describe the eDiscovery solutions in Microsoft Purview Describe the audit solutions in Microsoft Purview
Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Change Management Practitioner: Virtual In-House Training A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. This course will further develop some of the knowledge of Change Management learned during the Foundation certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems. This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.
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This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.
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