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This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers Overview The learning objectives for DOL include a practical understanding of: - DevOps and time to market - The business and IT perspectives - Key differences between DevOps IT and traditional IT - Planning and organizing - Understanding performance and culture - Measurement differences - Designing a DevOps organization - Focusing on what matters - Ideas for organizing workflows - Sharing information - Defining meaningful metrics - Value stream mapping - The Spotify Squad model - Managing culture change - Popular tools and key practices - Putting it all together The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization. The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping. Prerequisites DevOps Foundation 1 - DevOps and Time What Is DevOps? Why Do DevOps Companies Doing DevOps The Magic Equation 2 - Key Differences Between DevOps IT and Traditional IT What Sets DevOps IT apart from Traditional IT How DevOps IT is Organized Differently How to Perform to a Different Standard How to Use Different Measurements 3 - Becoming a DevOps organization Transformational Leadership Redesigning An Organization for DevOps Design Principles Focus Work Information Metrics 4 - Value Stream Mapping What is Value Stream Mapping? Why Do We Need to Use this Framework? Types of Maps How to Create a Value Stream Map? Types of Data to Collect How to Handle Exceptions 5 - Value Stream Mapping Exercise 6 - Squad Organizational Model Conway's Law The Problem with Silos Spotify?s Squad Organization Model (Structure, Roles) Squads Tribes Chapters Guilds How to Reorganize in Order to Move to this Model 7 - Managing Culture Change What is Culture and How Does it Impact Performance? Types of IT Culture Cultural Traits of a DevOps Organization How to Manage Change 8 - Culture and its Impact on Performance Types of IT Culture What is a DevOps Culture How To Manage Change The Three Phases Of Change Types of Changes That Need to be Implemented 9 - Popular DevOps Tools and Practices DevOps Tools Periodic Table Top DevOps Tool Categories Common and Popular Practices 10 - Building a Business Case 11 - Bringing it all Together 12 - Additional Sources of Information 13 - Exam Preparations Exam Requirements, Question Weighting, and Terminology List Sample Exam Review Additional course details: Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Security IT business-level professionals interested in cloud security practices Security professionals with minimal to no working knowledge of AWS Overview Assimilate Identify security benefits and responsibilities of using the AWS Cloud Describe the access control and management features of AWS Explain the available methods for providing encryption of data in transit and data at rest when storing your data in AWS. Describe how to secure network access to your AWS resources Determine which AWS services can be used for monitoring and incident response This course covers fundamental AWS cloud security concepts, including AWS access control, data encryption methods, and how network access to your AWS infrastructure can be secured. Based on the AWS Shared Security Model, you learn where you are responsible for implementing security in the AWS Cloud and what security-oriented services are available to you and why and how the security services can help meet the security needs of your organization. Prerequisites Working knowledge of IT security practices and infrastructure concepts, familiarity with cloud computing concepts 1 - Security on AWS Security design principles in the AWS Cloud AWS Shared Responsibility Model 2 - Security OF the Cloud AWS Global Infrastructure Data center security Compliance and governance 3 - Security IN the Cloud ? Part 1 Identity and access management Data protection essentials Lab 01 ? Introduction to security policies 4 - Security IN the Cloud ? Part 2 Securing your infrastructure Monitoring and detective controls Lab 02 ? Securing VPC resources with Security Groups 5 - Security IN the Cloud ? Part 3 DDoS mitigation Incident response essentials Lab 03 ? Remediating issues with AWS Config Conformance Packs 6 - Course Wrap Up AWS Well-Architected tool overview Next Steps Additional course details: Nexus Humans AWS Security Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Security Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Art of Delegation and High-Impact Feedback: Virtual In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

Recruiting great people to our organisations is the key to high performance and sustainable business success.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

LOOKING FOR: ADULT FICTION Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division. She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry. In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn. In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to. In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian. She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her. In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart. She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books. Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document.  (In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 8th July 2025