221 Courses in Cardiff delivered Live Online

Introducing Relationship Counselling London Package: Strengthening Bonds and Nurturing Lasting Connections Are you and your partner experiencing challenges in your relationship and seeking professional support to improve communication and enhance intimacy? Miss Date Doctor’s Relationship Counselling London Package offers you expert guidance to navigate difficulties, strengthen your bond, and foster a healthier, more fulfilling partnership. Relationship counselling is a valuable opportunity for couples to address underlying issues, improve communication, and gain insights into each other’s needs and perspectives. Our experienced relationship counsellors in London are committed to helping you and your partner build a stronger foundation for a lasting and loving relationship. Here’s how the Relationship Counselling London Package can support you: Effective Communication: Our counsellors will help you and your partner improve communication skills, fostering a deeper understanding of each other’s feelings and needs. Conflict Resolution: Relationship counselling addresses conflict resolution strategies, helping you navigate disagreements constructively and prevent recurring patterns of conflict. Rebuilding Trust: If trust has been compromised, our counsellors will guide you in rebuilding trust and creating a more secure emotional bond. Intimacy and Emotional Connection: We’ll explore ways to enhance emotional intimacy and create a more fulfilling emotional connection between you and your partner. Identifying Patterns: Relationship counselling helps identify negative patterns of behaviour or communication that may be contributing to relationship challenges. Exploring Relationship Goals: Our counsellors will help you and your partner explore your shared goals and aspirations, ensuring that you are aligned in your vision for the future. Navigating Transitions: Relationship counselling can assist you in navigating major life transitions together, providing support during times of change. Tools for Sustaining a Healthy Relationship: We’ll equip you with tools and techniques to sustain a healthy and loving relationship beyond counselling. The Relationship Counselling London Package at Miss Date Doctor is tailored to meet the unique needs of your relationship. Our skilled counsellors provide a safe and supportive space for open and honest dialogue, allowing you and your partner to work towards a more fulfilling and harmonious partnership. Invest in the well-being of your relationship and take the first step towards a healthier and more loving connection with the Relationship Counselling London Package. Embrace the opportunity to strengthen your bond, improve communication, and create a lasting and satisfying relationship. Let our experienced counsellors guide you and your partner towards a brighter future filled with love, understanding, and mutual support. 3 x1 hour https://relationshipsmdd.com/product/relationship-counselling-london-package/

Introducing Therapy for Relationship Issues Package: Strengthening Bonds and Nurturing Healthy Connections Are you and your partner facing challenges in your relationship and seeking professional support to improve communication, resolve conflicts, and strengthen your bond? Miss Date Doctor’s Therapy for Relationship Issues Package offers you expert guidance to navigate difficulties, foster intimacy, and build a healthier, more fulfilling partnership. Relationships can encounter various obstacles that impact communication, trust, and emotional connection. Our experienced therapists specialize in working with couples and are dedicated to helping you and your partner overcome challenges and cultivate a more loving and harmonious relationship. Here’s how the Therapy for Relationship Issues Package can support you: Effective Communication: Our therapists will help you and your partner improve communication skills, fostering a deeper understanding of each other’s needs and emotions. Conflict Resolution: Relationship therapy addresses conflict resolution strategies, assisting you in navigating disagreements constructively and preventing recurring conflicts. Rebuilding Trust: If trust has been compromised, our therapists will guide you in rebuilding trust and creating a more secure emotional bond. Emotional Intimacy: We’ll explore ways to enhance emotional intimacy and create a more fulfilling emotional connection between you and your partner. Addressing Past Issues: Relationship therapy can address unresolved issues from the past that may be affecting your present relationship dynamics. Identifying Patterns: Our therapists will help you and your partner identify negative patterns of behaviour or communication, fostering healthier interactions. Shared Goals: We’ll assist you in exploring and aligning your shared goals and aspirations, ensuring that you are on the same page about your future together. Renewing Affection: Therapy for relationship issues can help rekindle affection and emotional closeness between you and your partner. The Therapy for Relationship Issues Package at Miss Date Doctor is designed to empower you and your partner to build a stronger foundation for your relationship. Our skilled therapists provide a safe and supportive space for open and honest dialogue, allowing you to work towards a more fulfilling and harmonious partnership. Invest in the well-being of your relationship and take the first step towards a healthier and more loving connection with the Therapy for Relationship Issues Package. Embrace the opportunity to strengthen your bond, improve communication, and create a lasting and satisfying relationship. Let our experienced therapists guide you and your partner towards a brighter future filled with love, understanding, and mutual support. 3 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-relationship-issues-package/

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

This is a masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Who is this course for? Twinmotion Training Course. The Twinmotion course is designed for architects, interior designers and urban planners. Learn how to create architectural visualizations and real-time animations. Students interested in exploring the world of architectural rendering and visualization using Twinmotion software. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 training with tailored content. Schedule: Book a time that suits you, Mon to Sat, from 9 am to 7 pm, and create your own schedule. Course Outline for Twinmotion Real-time 3D Architecture Visualization: Module 1: Twinmotion Introduction Explore the real-time 3D visualization capabilities of Twinmotion Master efficient scene manipulation through the Twinmotion interface Prepare 3D files for import and manage the workflow effectively Module 2: Materials and Realism Enhancement Enhance scenes with realistic materials and elevate visual quality Utilize videos as materials and apply glowing effects Create grunge materials to add texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integration Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realistic landscapes Create time-lapse effects for dynamic vegetation growth Module 4: Library and Object Management Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects into your scenes Obtain high-quality 3D assets from the internet and add them to your user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Techniques Work with various lighting options, including area light and volumetric light, to enhance scenes Add animated characters and vehicles to infuse dynamism into your visuals Incorporate construction vehicles and aircraft for realistic scenes Module 6: Volumes and Interactive Elements Utilize volumes and the animator feature to create dynamic scenes Implement urban elements and measurement tools for precision and accuracy Module 7: Nature and Weather Effects Utilization Harness Twinmotion's nature features, such as physical sky and weather effects, to create lifelike outdoor scenes Establish realistic lighting for outdoor environments Add ocean effects to enhance water elements in your scenes Module 8: Advanced Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements to create visually captivating scenes Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for seamless presentations Module 9: Final Project Apply acquired knowledge and skills to complete a final rendering project in Twinmotion Download Twinmotion https://www.twinmotion.com â€º download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool. Learning Outcomes of Real-Time Rendering: Efficient Scene Creation: Rapid development of immersive 3D environments using essential tools and techniques. Realistic Material Application: Expertise in applying authentic textures and shaders for visually convincing scenes. Dynamic Lighting: Understanding dynamic lighting effects for visually compelling, realistic scenes. Interactive Elements: Integration of animations and dynamic objects for engaging user experiences. Performance Optimization: Optimizing assets and scenes for smooth real-time rendering across diverse hardware. Library Utilization: Efficient use of asset libraries to enhance scene complexity without compromising performance. Visual Effects: Application of weather conditions, particle systems, and post-processing effects for stunning environments. Collaborative Rendering: Mastering real-time collaborative rendering techniques for teamwork and live interactions. Future Trends in Real-Time Rendering: Ray Tracing Advancements: Real-time ray tracing for realistic lighting, shadows, and reflections. AI-Powered Rendering: AI-driven predictive rendering for faster, high-quality outcomes. Immersive Experiences: Real-time rendering enabling immersive simulations in gaming, education, and architecture. Cross-Platform Compatibility: Seamless experiences across devices, from gaming consoles to VR headsets. Blockchain Integration: Blockchain tech ensuring asset authenticity and ownership verification. Real-Time Cinematography: Revolutionizing film and animation with efficient real-time visual effects. Environmental Sustainability: Focus on energy-efficient algorithms for reduced environmental impact. Collaborative Design: Real-time rendering facilitating interactive design reviews and creative collaboration. Twinmotion Course: Expertise in Real-Time Visualization: Develop mastery in Twinmotion, enabling the creation of captivating architectural environments in real-time. Improved Design Communication: Enhance concept communication by utilizing dynamic visualizations, elevating the quality of design presentations. Access to High-Quality Assets: Utilize an extensive library of premium assets to enrich scenes, adding realism and creativity to your projects. Crafting Lifelike Environments: Learn to create realistic landscapes, water effects, weather conditions, and special effects, providing immersive and lifelike experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience tailored to your needs. Lifetime Access and Support: Benefit from perpetual access to lesson recordings and receive continuous support through lifetime email assistance, allowing you to stay connected with knowledgeable instructors for ongoing guidance. Course Advantages: Mastery of Real-Time Visualization: Acquire expertise in Twinmotion for creating captivating architectural environments. Enhanced Design Communication: Improve concept communication through dynamic visualizations, elevating design presentations. Abundant High-Quality Assets: Utilize an extensive library of top-notch assets, enriching scenes with realism and creativity. Creation of Lifelike Environments: Craft realistic landscapes, water effects, weather conditions, and special effects for immersive experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience. Lifetime Access and Support: Enjoy perpetual access to lesson recordings and receive continuous support through lifetime email assistance, staying connected with knowledgeable instructors.

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential!

Prerequisite: PECS Level 1 Training This two-day training focuses on creating lessons and activities to promote communication throughout the day. Beginning with a review of the Pyramid Approach to Education as it relates to PECS, we guide you in refining your PECS implementation and discuss current challenges you have experienced within the six phases. As you acquire teaching strategies on expanding vocabulary and syntax combined with new ideas for materials, we will discuss how to increase communication opportunities for your learner. Throughout the training, you will be provided with presenter demonstrations, video examples and opportunities to role-play. With innovative ideas, increased confidence and renewed enthusiasm, you will leave the PECS Level 2 Training ready to move PECS users to more sophisticated levels of communication. WATCH VIDEO WHAT YOU WILL LEARN Identify the six phases of the PECS protocol Analyse common difficulties with PECS implementation Generate solutions to common challenges with implementing PECS Provide communication opportunities across the day in all activities Implement specific strategies for teaching advanced language concepts WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM CPD Points: Continued Professional Development Points CEUs: 7.5 BACB CEUs / 7.5 IBAO CEUs. Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Tuition Includes: detailed handout with space for note taking, delegate practise bag and certificate of attendance. *Participants are encouraged to bring the PECS Training Manual (Frost and Bondy, 2002) that they received at their PECS Level 1 Training, as this workshop may reference some pages in the manual. This course is certified by the CPD certification service (the leading independent CPD accreditation institution) as conforming to continuing professional development principles. All delegates will receive a certificate of attendance detailing eligible CPD hours which can be used as verifiable documentary evidence when submitting CPD recording forms. Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor. Pyramid Educational Consultants is an approved IBAO Provider for Continuing Education Credits.