206 Courses in Cardiff delivered Live Online

Survivor and whistleblower of multigenerational human trafficking exposes systemic, organised abuse (human trafficking) in places that are purposed for helping vulnerable people– including victims of trafficking and refugees in the UK. Providing next-level education on the societal structures which enable this abuse, what precisely has led to a global legacy of abuse, and what is needed to correct it. Highly engaging and motivating event to empower the everyman to do their part in abolishing human trafficking. If you want a world without abuse, you have a role in creating it. Find out what that is today. The victims can't wait for tomorrow.

The Power of Attitude Course Overview This course, The Power of Attitude, delves into the significant role attitude plays in shaping success across various aspects of life and work. It explores how mindset can influence decision-making, interpersonal relationships, and overall performance. Learners will discover how to harness the power of a positive attitude to overcome challenges, boost resilience, and foster a productive environment. The course offers valuable insights into the psychology behind attitude, providing practical strategies to adopt and maintain an optimistic outlook, ultimately enhancing personal and professional outcomes. By the end of the course, learners will have a clear understanding of how attitude affects success and how to leverage it for growth. Course Description The Power of Attitude covers essential aspects of how attitude impacts both personal and professional life. Topics include the psychology of attitude, the link between mindset and performance, techniques for cultivating a positive attitude, and the importance of maintaining a solution-focused approach. Throughout the course, learners will engage with content designed to shift their thinking and empower them to embrace challenges with confidence. Participants will gain an in-depth understanding of the attitudes that lead to success and how to transform negative thinking patterns into constructive behaviour. Learners will also develop strategies for fostering a positive workplace culture, enhancing productivity, and improving relationships. The course ensures that learners can apply these insights effectively, driving personal and professional transformation. The Power of Attitude Curriculum Module 01: Power of Attitude in Personal and Professional Success Module 02: The Psychology Behind Attitude and Behaviour Module 03: Shifting from a Negative to a Positive Mindset Module 04: The Role of Attitude in Leadership and Team Dynamics Module 05: Techniques for Maintaining a Positive Outlook Module 06: Overcoming Challenges with the Right Attitude (See full curriculum) Who is this course for? Individuals seeking to improve their personal and professional mindset. Professionals aiming to enhance their leadership and team-building skills. Beginners with an interest in self-development and attitude management. Those looking to boost their resilience and emotional intelligence. Career Path Personal Development Coach Leadership Consultant Human Resources Professional Team Manager or Supervisor Workplace Trainer

Rebuilding confidence Assessing partner selection, positivity training Healing process and learning to move forward Past relationship assessment Support through a breakup / low points or whatever has taken place that upset you 1 call per day / 30 minutes per call 6 weeks programme 1 month Dating advice for singles Please contact for more information https://relationshipsmdd.com/product/m-d-d-no-more-drama-package/

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

Canine Communication Course Overview This Canine Communication course offers a comprehensive introduction to understanding how dogs communicate, both with their own kind and with humans. Learners will explore canine behaviour, body language, emotions, and socialisation, gaining vital insights into canine psychology and intelligence. The course equips learners with essential knowledge to interpret dog signals accurately, promoting better relationships between dogs and their owners or handlers. Whether you are a dog enthusiast, pet owner, or professional working with animals, this course enhances your ability to recognise and respond to canine communication effectively. By the end of the course, learners will be confident in identifying signs of canine wellbeing and distress, helping to ensure the welfare and happiness of dogs in various environments. Course Description Delving deeper into the fascinating world of canine behaviour, this course covers key topics such as the evolution of dogs, their cognitive abilities, and the critical role of socialisation in shaping behaviour. Students will learn to decode canine body language and emotional cues, developing an understanding of how dogs express themselves non-verbally and interact with humans. The curriculum also examines the psychological aspects of dogs, highlighting the importance of recognising signs of suffering and emotional distress. Furthermore, the course explores the responsibilities of dog owners and essential skills for anyone working with dogs professionally. Delivered in a structured, engaging format, this course develops the theoretical knowledge needed to foster strong, empathetic connections between humans and dogs. Canine Communication Curriculum: Module 01: Introduction to Canine Evolution Module 02: Introduction to Canine Intelligence Module 03: The Importance of Socialisation Module 04: Canine Communication Module 05: Canine Psychology Module 06: Dog Communication and Body Language Module 07: Communication Between Dogs and Humans Module 08: Canine Emotions and Signs of Suffering Module 09: The Role of a Dog Owner Module 10: Essential Skills for Working With Dogs (See full curriculum) Who is this course for? Individuals seeking to better understand dog behaviour and communication. Professionals aiming to enhance their knowledge for careers in animal care or training. Beginners with an interest in canine psychology and dog welfare. Pet owners wanting to improve their relationship with their dogs. Career Path Dog Trainer or Behaviourist Animal Welfare Officer Canine Therapist or Rehabilitation Specialist Veterinary Assistant Pet Care Professional Dog Walking and Boarding Services

Workplace Mediation

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Art Therapy Course Overview This Art Therapy course offers a comprehensive exploration of the therapeutic power of art in promoting mental health and well-being. It provides an understanding of the psychological and neurological principles behind art therapy, equipping learners with the knowledge to use creative expression as a tool for healing and self-discovery. The course also delves into various art therapy techniques, their applications, and the role of mindfulness in enhancing creativity. Learners will gain valuable skills in facilitating art therapy sessions, working with different age groups, and addressing specific needs in both individual and group settings. Upon completion, learners will be equipped to apply art therapy principles in a range of professional environments, including healthcare, education, and counselling. Course Description This course covers the essential aspects of art therapy, beginning with an introduction to its core principles and the science behind its effectiveness. Learners will explore the psychology and neuroscience that underpin art therapy, gaining insight into how creative expression influences the brain. In later modules, the course covers practical applications of art therapy for various groups, including children, adults, and families. Emphasis is placed on mindfulness techniques, reflective writing, and using art as a means to cope with illness. Learners will explore a variety of therapeutic art forms, with a particular focus on how to integrate them into therapy sessions. Throughout the course, learners will develop a deep understanding of how art therapy fosters emotional well-being and resilience. By the end, learners will have acquired the skills necessary to incorporate art therapy into diverse settings, from clinical environments to community outreach. Art Therapy Curriculum Module 01: Introduction to Art Therapy Module 02: Art Therapy: Psychology and Neuroscience Module 03: Art Therapy in Practice Module 04: Creative Therapy Module 05: Mindful Creativity: Colour and Creation Module 06: Art Therapy Techniques and Applications Module 07: Using Mindfulness in Art Therapy Module 08: Drawings Module 09: Reflective Writing Module 10: Art Therapy for Children Module 11: Art Therapy for Adults Module 12: Art Therapy for Family Module 13: Illness and Art Module 14: The Art Therapist (See full curriculum) Who is this course for? Individuals seeking to explore art as a therapeutic tool. Professionals aiming to develop their skills in art therapy. Beginners with an interest in psychology and creative therapies. Therapists looking to integrate art into their existing practices. Educators or healthcare providers who wish to use creative methods in their work. Career Path Art Therapist Mental Health Counsellor Healthcare Professional in Therapy Settings Creative Arts Practitioner Occupational Therapist Teacher in Special Education Rehabilitation Specialist Social Worker

This free introductory training webinar is designed to raise awareness of children of parents with a mental illness.

Part 1: ‘Lunch and Learn’ with Max & Fi ✨ ( About 15-20 min) Max and Fi will share various psychological models, resources and ideas to help you feel positive, purposeful and inspired in your EP career. We draw upon positive psychology, with the aim of helping you feel motivated, engaged and purposeful in your EP Career. Part 2: Time to connect 🧠🧠 ( About 40-45 min) Come and find your 'tribe' and connect with like-minded EPs. W e will organise breakout rooms for small group chats, reflections and connection-building within the EP community. You might want to share some ideas with others, find out what others are up to, make connections and explore possible collaborations. Maybe you're feeling isolated (easy in this role!) and just fancy some EP company and connection. We will offer some prompts for your chats and do our best to reduce any awkwardness and make it fun and friendly! Come with an open mind. Be brave. Be curious. See where the session takes you... Bring your own lunch and a cup of PositiviTEA. If your cup is feeling a bit empty, we hope we can fill it during the session* * This is a metaphor. No actual tea is included ;) P.s. Sorry this session is not suitable for aspiring EPs . Please do look out for more appropriate events via Twitter.