If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session
This webinar is part of a series of free, hands-on practical webinars hosted by Cademy on how to get yourself set up to sell spaces, coordinate ticket sales and build online content. This is webinar will focus on: The ins & outs of running a live online workshop via Zoom, or any other video meeting service. Setting up an online class on Cademy. How to sell additional add-ons and kits to complement your online class. How to deliver a great online workshops. How to distribute or sell your workshop recordings. There’s no commitment to sign up to anything, and it’s free to join in. So please share with anyone you think might be interested. We're really looking forward to meeting you.
Duration 2.75 Days 16.5 CPD hours This course is intended for Complete beginners who have never programmed before to experienced developers coming from another programming language. Overview You will learn how to leverage the power of Python to solve tasks. You will build games and programs that use Python libraries. You will be able to use Python for your own work problems or personal projects. You will create a portfolio of Python based projects you can share. Learn to use Python professionally, learning both Python 2 and Python 3! Create games with Python, like Tic Tac Toe and Blackjack! Learn advanced Python features, like the collections module and how to work with timestamps! Learn to use Object Oriented Programming with classes! Understand complex topics, like decorators. Understand how to use both the Jupyter Notebook and create .py files Get an understanding of how to create GUIs in the Jupyter Notebook system! Build a complete understanding of Python from the ground up! Our Introduction to Python course is designed to take complete beginners or experienced developers up to speed on Python?s capabilities, setting up students for success in using Python for their specific field of expertise. Whether you have never programmed before, already know basic syntax, or want to learn about the advanced features of Python, this course is for you! In this course we will teach you Python 3. Learn how to use Python for real-world tasks, such as working with PDF Files, sending emails, reading Excel files, scraping websites for information, working with image files, and much more! This course will teach you Python in a practical manner and provides a full coding screencast and a corresponding code notebook to review the concepts and exercises conducted in class. Please note, this course is able to be offered in either 3 full day sessions or 5 partial day sessions. See the schedule below. This course includes 6-months access to the full course content in on-demand format to support post-class reference and review. Command Line Basics Python System Setup Jupyter Notebooks Python Data Types Key Data Structures Logic and Control Flow Functions Debugging Modules Object Oriented Programming File I/O Testing Decorators Generators Automation of Tasks Web Scraping Graphical User Interfaces Additional course details: Nexus Humans Introduction to Python training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Python course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This is an Intermediate and beyond-level Tableau course geared for experienced Tableau users who wish to leverage Tableau's more advanced capabilities. Overview This skills-focused course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: Understand what data works best with Tableau Desktop and how to shape and clean it appropriately to get Learn how to maximize flexibility from Tableau Desktop. Learn how Tableau Prep folds into the analytic cycle, and when to prep data in Tableau Prep vs. Tableau Desktop. Understand the terminology used in Tableau Prep. Know how Tableau Prep approaches data sampling. Create and understand data prep flows that address common scenarios encountered in data preparation, as applied to common data use cases Know how to view data prepared in Tableau Prep using Tableau Desktop. Understand data exploration and validation in Tableau Prep and Tableau Desktop. Geared for experienced Tableau Users, Tableau Prep Building (Tableau Data Prep) for Experienced Users is a two-day hands-on course designed to provide you with the tools and knowledge of how to prepare and shape data in Tableau Prep. It?s best suited for people who have 3-6 months experience in Tableau Desktop and are somewhat familiar with writing calculations. Throughout the course, our instructors will take you from conceptual data preparation material to creating useful Tableau Prep flows that can be output to Tableau Desktop for analysisNOTE: The Tableau Training Series is independent-format training that can be tuned and adjusted to best meet your needs. Our materials are flexible, comprehensive, and are always instructed by a senior instructor with a deep understanding of Tableau and its most current features, benefits and functionality in a wide array of uses. This is not Official Tableau Training. Course Outline Introduction to the workspace Introduction to the workflow Data literacy concepts Connecting to and configuring data Exploring data Cleaning data Preferred data structures in Tableau Shaping data Combining data Opening a data sample and creating an output file Best practices for data preparation Complex flows Starting with a question Hands-on data preparation Additional course details: Nexus Humans Tableau Prep Building (Tableau Data Prep) for Experienced Users (TTDTAB010) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Tableau Prep Building (Tableau Data Prep) for Experienced Users (TTDTAB010) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for The content is appropriate for test automation engineering roles, test manager roles, test lead roles, test architect roles, as well as developer roles. This course assumes you have a foundational understanding of testing and the purpose of automation. This course will be beneficial to anyone who is accountable for assessing, planning, designing, and implementing an integrated set of technology (testing infrastructure) that supports development, testing, and deployment. Overview Working in an interactive learning environment, led by our expert facilitator, attendees will learn to: Document the current state of test automation in your organization Define a custom test automation plan and architecture to fit their situation Create an initial implementation plan Identify initial key measures Develop a metrics dashboard for tracking the value of test automation Lay out a future strategy and roadmap to get there Introduction to Test Automation is a one-day, hands-on event designed to provide participants with the skills required to develop a custom test automation plan and architecture for their organization. Throughout the course, students will examine and work through various practical examples, learning how to create an integrated test automation plan and develop a test automation architecture. Participants will also learn about the possible real-world challenges they may face while trying to accomplish their goals, exploring the practical positive aspects of engaging their technical team, along with the possible frustrations of experiencing too much isolation between test automators and test designers. Getting Started Automation beginnings Software as a series of imperfect translations The Compelling Business Needs for Automation Automation the next opportunity Islands of Automation Getting products to market more quickly, at the right costs and quality Automation Challenges and Requirements Automation Challenges Test Automation Key Requirements Foundational material for your automation plan Templates Questions Examples Virtual Consulting included with this course Automation plan vision and strategy Vision, Strategy, Approach Example Defining your end in mind Deciding where to start Engaging Others Conducting a current state tools inventory Assessing your current state - tools and processes Tools inventory example and template Radar Chart as a means of presenting current state information Consider the best automation approach Waterfall vs. agile cycles of work Aligning tools with your methodologies Strategies for Automating The Test Automation Pyramid Developing your test automation architecture Blocks of automation capabilities Islands of Automation Integrated Tools Architecture Template Integrated Tools Architecture Examples Test automation architecture examples Examples of different test automation architectures and frameworks Selenium Key Test Automation Architecture Characteristics Acceptance test-driven and behavior-driven testing overview Test automation approaches FitNesse Cucumber Gherkin script overview Tool workflow Considerations for what to automate and when Categories of tests that might be automated We have many tool choices Key points in Test Tool Architecture Planning Piloting and Implementing automation Selecting and evaluating tools and rolling them out Selling Automation - qualitative questions Selling Automation - quantitative questions Measuring automation benefits Measures in technical terms Measures in business terms Measures of testing vs. measures of test automation Next Steps A few keys to success
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises. Introduction & Objectives What is a 'Problem?' Why Problems Persist What is A Root Cause? Why Root Causes are important How to Organize for an RCA RCA Roles and Responsibilities Assemble your RCA Team Modes of Communication How to Resolve Conflict Case Study Exercise Select the Problem to Analyze Define the selection criteria Plan and estimate tasks for the team Finalize the plan and gain agreement among your stakeholders Case Study Exercise Define the Problem What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU) Developing your problem statement Refining the problem specification Case Study Exercise Identify the Source of the Problem Discuss when to use the appropriate analysis technique to determine the problem source Process Diagram Forms & Checklists Statistical Sampling Fishbone Diagram Surveys Charts - Line, Scatter, Bar, & Pie Case Study Exercise Solution Options Analysis & Selecting the 'Best Fit' How to approach different solution options Brainstorming Weighted Evaluation Selecting the appropriate option Hold an Retrospective on your approach Planning the proposal Case Study Exercise Putting RCA into Practice Create a Root Cause Analysis program within your organization How to develop appropriate recommendations to address root causes at various levels to avoid future incidents Additional course details: Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
A light and compassionate guide for parents on the art of creating space in a world where there isn't any and of why it matters. Packed with practical tips for wrangling the chaos and conflicting priorities that come with parenthood, the webinar is aimed at anyone who'd like to regain a little bit of 'me' time in a schedule that revolves around everyone else. Available as a live event and as a recording on request.
Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback
We have developed the non-licensed training to cover work for land remediation contractors working on asbestos-contaminated sites. Including: Interpretation of CAR Regulations to asbestos-contaminated land. This will include 'litter-picking' surface contamination and form contaminated soil. Site segregation, decontamination procedures and air monitoring expectations.