Duration 2 Days 12 CPD hours This course is intended for This intermediate course is appropriate for anyone with system administrative duties installing and managing an AIX operating system in a multiuser POWER (System p) environment. Overview Explain key NIM concepts and terminology Display NIM-related information Set up a NIM master Perform a base AIX (RTE) install Define and use several types of NIM objects Perform an automated install Create and use mksysb resources Maintain lpp_source and SPOT resources Update NIM clients In this course you will learn the fundamental capabilities of the Network Installation Management (NIM) facility of the AIX 6 operating system Day 1 NIM overview Setting up the master RTE installation Customizing install operations Day 2 NIM backups and restores Managing key NIM resources Client updates
Duration 4 Days 24 CPD hours This course is intended for This course is intended for: System engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe Cisco DWDM platform basics Describe DWDM network topologies Describe the management software used for managing Cisco DWDM networks List the different hardware components of the Cisco ONS and Cisco NCS DWDM systems Provision nodes and circuits in a Cisco DWDM network Perform node and multishelf configurations Implement SMR-based rings Provision optical circuit protection mechanisms Configure Any Rate cards Describe the function of Raman amplifiers Perform basic maintenance and troubleshooting of a Cisco DWDM network The Cisco Optical Technology Intermediate (OPT200) v3.0 course is designed to teach you the skills necessary to deploy the Cisco© Optical Networking System (ONS), 15454 Multiservice Transport Platform (MSTP), and Cisco Network Convergence System (NCS) 2000 Series Dense Wavelength-Division Multiplexing (DWDM) networks from installation to protection. Through a combination of lecture and hands-on experience, you will learn installation, configuration, circuit protection, maintenance, and basic troubleshooting using the Cisco Transport Controller for the Cisco ONS 15454 M6 and M12 shelves, and for the Cisco NCS 2016 shelf.Additionally, in this course you will review DWDM terminology and components, explore available chassis and cards, and discuss hardware installation. You will learn to use the Cisco Transport Controller server software to connect to the nodes, perform network turn-up and circuit creation, and deploy linear and single-module ROADM (SMR) DWDM multishelf topologies. Using this software, you will also configure Raman amplifiers and Any Rate cards, and configure protected and unprotected circuits. The course covers a variety of card options: controllers, transponders, multiplexer-demultiplexer, add/drop, Raman amplifiers, and Cisco Any Rate muxponder cards. You will use the various cards to configure terminal, amplifier, mesh, split, Optical Service Channel (OSC) regenerator, and Reconfigurable Optical Add/Drop Multiplexing (ROADM) nodes. Finally, you will learn how to use many of the tools and features available with the Cisco Transport Controller to perform maintenance, testing, and basic troubleshooting of your optical network. Course Outline DWDM Optical Platform Foundation Chassis and Cards Hardware Installation Node Turn-Up and Circuit Creation Node and Multishelf Configurations SMR-Based Rings 10Gb Circuit Protection Any Rate Card Configuration Raman Amplifiers Maintenance and Basic Troubleshooting Additional course details: Nexus Humans Cisco Optical Technology Intermediate v3.0 (OPT200) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Optical Technology Intermediate v3.0 (OPT200) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course provides an introductory overview of the CMMC program for organizational decision makers. Business and IT leaders and IT staff might consider taking this course to learn about the CMMC Model to get a sense of what's required for a successful assessment, and the various ways they can start preparing. Overview In this course, you will identify the key elements and potential impacts of the Cybersecurity Maturity Model Certification (CMMC) program. You will: Identify the crucial elements that are driving the CMMC initiative. Describe the architecture of the CMMC Model and the rationale behind it. Prepare your organization for a successful CMMC Assessment. Identify the roles and responsibilities in the CMMC ecosystem and describe the phases of an Assessment. The Cybersecurity Maturity Model Certification (CMMC), managed by The Cyber AB (formerly known as the CMMC Accreditation Body or the CMMC-AB), is a program through which an organization's cybersecurity program maturity is measured by their initial and ongoing compliance with applicable cybersecurity practices. This course provides a complete review of the key elements of this important program and will entitle you to a CMMC Trailblazer badge.Important: This curriculum product is not considered CMMC-AB Approved Training Material (CATM). This course is not intended as certification preparation and does not qualify students to sit for the CMMC CP certification exam. Identifying What's at Stake Topic A: Identify the Threats and Regulatory Responses Topic B: Identify Sensitive Information Describing CMMC Topic A: Describe the CMMC Model Architecture Topic B: Describe the CMMC Program Getting Ready for a CMMC Assessment Topic A: Scope Your Environment Topic B: Analyze the CMMC Assessment Guides Topic C: Foster a Mature Cybersecurity Culture Topic D: Identify Helpful Documents Topic E: Evaluate Your Readiness Interacting with the CMMC Ecosystem Topic A: Identify the CMMC Ecosystem Topic B: Describe a CMMC Assessment
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance
Duration 4 Days 24 CPD hours This course is intended for Risk professionals Business analysts Project managers Compliance professionals IT professionals Anyone whose work includes evaluating and mitigating risk Overview This boot camp prepares you to pass the ISACA CGEIT exam, which covers four domain areas designed to reflect the work performed by individuals who have a significant management, advisory or assurance role relating to the governance of IT. Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization This CGEIT Boot Camp is designed for experienced IT governance personnel and those who have responsibilities for the stewardship of IT resources. You will learn how to effectively implement and manage governance across all areas of technology ? as well as align that technology with strategic enterprise goals. This training also explains the CGEIT examination process and helpsprepare you for your CGEIT exam by providing guidance and testing your exam readiness through sample questions. You?ll leave fully prepared to earn your CGEIT certification. Course Outline Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization
Duration 5 Days 30 CPD hours This course is intended for Administrator Developer System Integrator Systems Administrator Overview Install WebLogic Server 12c Deploy applications to WebLogic Server Deploy share libraries and application that use them to WebLogic Server Backup and restore a WebLogic Server domain Create a WebLogic Server domain Configure and monitor WebLogic Server Configure WebLogic Server database resources Create and configure a WebLogic Server cluster Configure WebLogic Server's authentication provider This Oracle WebLogic Server 12c: Administration I training teaches you how to perform the most important Oracle WebLogic Server 12c administrative tasks., and gives an overview of the architecture and concepts of Oracle WebLogic Server 12c. WebLogic Server OverviewInstalling and Patching WebLogic ServerCreating DomainsStarting ServersUsing the Administration ConsoleConfiguring JDBCMonitoring a DomainNode ManagerDeploying ApplicationsShared Java EE LibrariesNetwork Channels and Virtual HostsClusters: Overview, Create, & ConfigClusters: Proxies & SessionsClusters: Communication, Planning & TroubleshootingTransactionsWebLogic Server SecurityBacking Up a Domain and Upgrading WebLogic Server
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX
Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Administrator Architect Database Administrator Overview To provide an acceptable response time to users and manage resources effectively, you learn how to monitor performance and manage resources within the multitenant container database and its pluggable databases, and within each pluggable database. Another important aspect is the data movement between non-CDBs and pluggable databases, and between pluggable databases. It is also important to understand the procedures of upgrading an Oracle Database multitenant container database or an Oracle Database pluggable database. Finally, students discover the way multitenant container database and pluggable databases are created and monitored in the Cloud. This course covers all aspects of the multitenant architecture, providing detailed information on the components of an Oracle multitenant container database and its regular and application pluggable databases. You learn why and how to create and manage a multitenant container database and its regular and application pluggable databases, with storage structures appropriate for the business applications. You practice cold and hot cloning, plugging unplugged pluggable databases in multitenant container databases using various methods. CDB BasicsCDB and Regular PDBsApplication PDBs and Application InstallationPDB CreationCDB and PDB ManagementStorageSecurityBackup and DuplicateRecovery and FlashbackPerformance MonitoringResources AllocationData MovementUpgrade methods