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Managing Complex Projects: In-House Training As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environment As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. Complex projects don't necessarily follow the rules of traditional projects - in many instances the projects' end-products, and the methods by which they will be produced, are not easily defined. Stakeholder diversity and geographical dispersion contribute to the difficulties project managers face in their efforts to gain acceptance of project goals, objectives, and changes. Additionally, hierarchic leadership styles, traditional lifecycle approaches, and traditional project manager competencies may no longer maximize the efficiencies that need to be realized on complex projects. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environments. What you Will Learn The learning objectives of this workshop are to enable participants to: Appreciate complexity and its impact on the management of projects Describe the differences among traditional, complicated, and complex projects Explain the effects of complexity on the PMBOK® Guide's process groups Apply a high-level model in the management of real- world projects Complexity and Projects Some characteristics of complex systems Important models/characteristics of complex projects Major players in project complexity Landscapes and project typologies A supplemental framework for complex projects Framing Framing overview Potential pitfalls in framing complex projects Possible solutions Inception Centrality of risk management PM competencies, selection Stakeholder identification, analysis Blueprint Collaborative planning Stakeholder engagements Alternative methodologies/life cycles Collaborative scheduling Procurement management Oversight, Navigation, and Adjustment Leadership and the project team Stakeholder management Networks Close and Continuous Improvement Transition/support Post-project evaluations Rewards/Recognition

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Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - Parameter Reports Parameterized Reporting Create Report Parameters Modify Report Parameters Provide Default Parameter Values Provide Available Values for Parameters Lab: Creating Parameterized Reports 2 - List Data Regions Introducing the List Data Region Create Reports Using List Data Regions Modify Reports Which Use List Data Regions Lab: Creating List Reports 3 - Enhancing Reports with Complex Expressions Formatting Reports Top N Reports Running Values Lab: Enhancing Reports with Complex Expressions 4 - Enhance Reports with Images and Subreports Add Images to Reports Retrieve Images from a Database Introducing SSRS (SQL Server Reporting Services) Report Server Add Subreports to Reports Lab: Working With Images and Subreports 5 - Drilldown and Drillthrough Reports Add and Configure Drilldown Reporting Add and Configure Drillthrough Reporting Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - Sparklines, Data Bars, and Indicators Sparklines Data Bars Indicators Lab: Adding Sparklines, Data Bars, and Indicators to Reports Additional course details: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In line with OFSTED expectations make sure NQTs are up to speed on effective behaviour management and relationship building in the classroom. Course Category Behaviour and Relationships Meeting emotional needs Inclusion Description This is our lead workshop/training day on behaviour and relationship work aimed at NQTs. Recent OFSTED changes make Behaviour and Classroom management of NQTs a particular focus for inspections. Are your NQTs teaching the behaviours children need to succeed? Can they articulate these behaviours? This training provides a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For? Primary and secondary NQTs Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? – What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging Getting the best from the most challenging Circle of Courage Belonging Achievement Generosity Independence Active listeningV Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions Circles of friends:Peer supportCounselling and mediationTeam Problem Solving Solution Circles:A 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps

Advanced Asterisk training course description This 2 day hands-on Asterisk training course covers advanced Asterisk configuration including fault tolerant clusters, upgrading and patching Asterisk servers, firewall and NAT transversal, using databases to store Asterisk data. Practical sessions follow each major section to reinforce the theory. What will you learn Configure advanced Asterisk features. Utilise databases from Asterisk Integrate Asterisk with SIP servers. Build High Availability Asterisk clusters. Maintain and secure Asterisk servers. Advanced Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: Definitive Asterisk for engineers Duration 2 days Advanced Asterisk training course contents Best Practice Review of basics, Channel best practice, dial plan best practise. Call Centre Features GUI, Asterisk Manager Interface, billing, CDR, advanced IVR, ACD, Vici Dial. Hands on Install Vici-Dial Asterisk and Databases MySQL, LDAP, ODBC, dial plan from a Database, storing CDR in a Database, Hands on Dial plan in MySQL, CDR in MySQL. TDM over Ethernet What is TDMoE, Asterisk to Asterisk TDMoE, Phone Bridge. Hands on * 2 * via TDMoE. High Availability Asterisk HA Linux - Virtual Servers, Fail-over steps, setting up HA Linux, configuring Asterisk for fail-over on HA Linux, Hands on Configure Asterisk HA. Advanced Dial plans Asterisk Gateway Interface, AGI IVR applications, Multiple switches sharing Dial plans, ENUM, DUNDI. Hands on Configure DUNDI. Integration Legacy PBX, SIP Proxys, OpenSER. Hands on Configure SER to work with Asterisk. Asterisk Maintenance Asterisk upgrades, implementing patches, advanced debugging, Security Firewalls, NAT, Asterisk security issues. Hands on Configure Asterisk to work through a Firewall and NAT.

Need a PATH? A person-centred plan?  This is a planning process not a training day. Let us facilitate your planning and refocus your story whilst strengthening you and your group, team, family, staff or organisation.  This tool uses both process and graphic facilitation to help any group develop a shared vision and then to make a start on working out what they will need to do together to move towards that vision.  Is your team or family stuck? Want to move on, but haunted by the past and cannot get any useful dialogue started about the future? Facing a challenging transition into a new school or setting? Leaving school? Bored with annual reviews, transition plans and review meetings? Want to find a way of making meetings and planning feel more real and engaging? Need an approach, which engages a young person respectfully together with his or her family and friends? Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LA Give your team the opportunity to pause and reflect on what matters most to them about the work they do. The act of listening to each other creates relationship and strengthens trust and inclusion within the team – in creating a shared vision, groups of people build a sense of commitment together. They develop images of the future we want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Unfortunately, many people still think vision is the top leader’s job. In schools, the vision task usually falls to the Headteacher and/or the governors or it comes in a glossy document from the local authority or the DfES. But visions based on authority are not sustainable.  Using the planning tool PATH (Pearpoint, Forest and OBrien 1997) and other facilitation sources we use both process and graphic facilitation to enable the group to build their picture of what they would love to see happening within their organisation/community in the future and we encourage this to be a positive naming, not just a list of the things they want to avoid.  Outcomes  To create a shared vision To name shared goals To enrol others To strengthen the group To explore connections and needs To specify an Action Plan To create a visual graphic record of the whole event Process Content  PATH is a creative planning tool that utilises graphic facilitation to collect information and develop positive future plans.  PATH goes directly to the future and implements backwards planning to create a step by step path to a desirable future. (Inclusion Press, 2000). These tools were developed by Jack Pearpoint, Marsha Forest and John O’Brien to help marginalised people be included in society and to enable people to develop a shared vision for the future.  PATH can be used with individuals and their circle of support, families teams and organisations.  Both MAP and PATH are facilitated by two trained facilitators – one process facilitator who guides people through the stages and ensures that the person is at the centre and one graphic facilitator who develops a graphic record of the conversations taking place in the room.  Follow the link below to read a detailed thesis by Dr Margo Bristow on the use of PATH by educational Psychologists in the UK.  AN EXPLORATION OF THE USE OF PATH (A PERSON-CENTRED PLANNING TOOL) BY EDUCATIONAL PSYCHOLOGISTS WITH VULNERABLE AND CHALLENGING PUPILS  The findings indicate that PATH impacted positively and pupils attributed increased confidence and motivation to achieve their goals to their PATH. Parents and young people felt they had contributed to the process as equal partners, feeling their voices were heard. Improved pupil- parent relationships and parent-school relationships were reported and the importance of having skilled facilitators was highlighted. Although participants were generally positive about the process, many felt daunted beforehand, possibly due to a lack of preparation. Pre-PATHplanning and post-PATH review were highlighted as areas requiring further consideration by PATH organisers. Recommendations to shape and improve the delivery of PATH are outlined together with future research directions.

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.

Asbestos bulk analysts and laboratory analysts. Anyone who manages asbestos analysts or requires a deeper understanding of the asbestos analysis process (e.g. Laboratory Quality Manager) Prior Knowledge and Understanding Candidates for this course are expected to be aware of HSG 248 Asbestos: The Analysts' Guide (July 2021), and in particular Appendix 2: Determination of asbestos in bulk materials. Candidates will preferably have prior experience of analysing bulk samples and may already be participating in a quality control scheme. In addition, candidates are expected to have had training to cover the core competencies outlined within the foundation material detailed within Table A9.1 of HSG248 Asbestos: The Analysts' Guide (July 2021). This may be achieved by In -house learning or through the P400 foundation module.

SAFe® Scrum Master: In-House Training Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM). In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization. What you will Learn To perform the role of a SAFe® Scrum Master, attendees should be able to: Describe Scrum in a SAFe® enterprise Facilitate Scrum events Facilitate effective Iteration execution Support effective Program Increment execution Support relentless improvement Coach Agile teams for maximum business results Support DevOps implementation Build a high-performing ART by becoming a servant leader and coach Develop an action plan to continue your learning journey Introducing Scrum in SAFe® Characterizing the role of the Scrum Master Experiencing Program Increment planning Facilitating Iteration execution Finishing the Program Increment Coaching the Agile team