Duration 2 Days 12 CPD hours This course is intended for This course is for IT network or security professionals who have practical experience with the ProxySG in the field and wish to master the advanced network security of the ProxySG. Overview Solve common authentication and SSL issuesUnderstand the underlying architecture of SGOSMonitor and analyze ProxySG performanceUse policy tracing as a troubleshooting tool The ProxySG 6.6 Advanced Administration course is intended for IT professionals who wish to learn to master the advanced features of the ProxySG. Using Authentication Realms Describe the benefits of enabling authentication on the ProxySG Describe, at a high level, the ProxySG authentication architecture Understand the use of IWA realms, with both IWA Direct and IWA BCAAA connection methods Understanding Authentication Credentials Describe how NTLM and Kerberos authentication work in both IWA direct and IWA BCAAA deployments Configure the ProxySG to use Kerberos authentication Understanding Authentication Modes Describe authentication surrogates and authentication modes Describe ProxySG authentication in both explicit and transparent deployment mode Understanding HTTPS Describe key components of SSL encryption Describe how the SSL handshake works Describe some of the legal and security considerations related to use of the SSL proxy Managing SSL Traffic on the ProxySG Describe how the SSL proxy service handles SSL traffic Describe the standard keyrings that are installed by default on the ProxySG Identify the types of security certificates that the ProxySG uses Optimizing SSL Interception Performance Configure the ProxySG to process SSL traffic according to best practices for performance SGOS Architecture Identify key components of SGOS Explain the interaction among client workers and software workers in processing client requests Explain the significance of policy checkpoints Describe key characteristics of the SGOS storage subsystem Explain the caching behavior of the ProxySG Caching Architecture Describe the benefits of object caching on the ProxySG Explain the caching-related steps in a ProxySG transaction Identify and describe the HTTP request and response headers related to caching Describe, in general terms, how the ProxySG validates cached objects to ensure freshness Explain how the ProxySG uses cost-based deletion, popularity contests, and pipelining to improve object caching System Diagnostics Describe the use of the health monitor and health checks Explain the use of the event and access logs Describe the information available in advanced URLs and sysinfo files Describe the function of policy tracing and packet captures Introduction to Content Policy Language (CPL) Describe the fundamental concepts and purposes of ProxySG policy transactions Understand the relationship of layers, rules, conditions, properties, and triggers Describe the two types of actions in CPL Describe how to write, edit, and upload CPL code Using Policy Tracing for Troubleshooting Identify the two main types of ProxySG policy traces Describe the various sections of a policy trace result Configure a global and policy-driven trace Access and interpret policy trace results ProxySG Integration Identify other Symantec products that can be used as part of a complete security solution
International relations (IR) Course Overview This International Relations (IR) course offers a comprehensive introduction to the study of global interactions between states, organisations, and other key actors. It explores the political, economic, and social dynamics shaping the world stage, providing learners with a thorough understanding of both traditional and contemporary issues in IR. By examining core theories, historical developments, and current challenges, students will develop critical analytical skills to interpret global events and trends. This course is valuable for those wishing to deepen their knowledge of international affairs, enhance their analytical abilities, and prepare for careers in diplomacy, policy analysis, or global governance. Learners will emerge with a strong foundation in the concepts and frameworks essential to navigating and understanding complex international environments. Course Description This course delves into the multifaceted world of international relations, covering essential topics such as the historical evolution of global politics, the main actors on the international stage, and influential theoretical perspectives including realism, liberalism, Marxism, constructivism, and feminist theory. Learners will engage with key themes like international political economy, war, international organisations, and pressing contemporary issues affecting international cooperation and conflict. Through structured study, students will develop skills in critical thinking, analysis, and effective communication concerning international affairs. The course is designed to provide a robust academic foundation, enabling learners to understand how global power dynamics operate and to evaluate international policies and strategies within diverse geopolitical contexts. International relations (IR) Curriculum: Module 01: Understanding International Relations Module 02: Historical Context Module 03: Actors in International Relations Module 04: Theories in International Relations I: Realism and Liberalism Module 05: Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition Module 06: International Political Economy Module 07: Recent Issues in International Relations Module 08: War Module 09: International Organisation (See full curriculum) Who is this course for? Individuals seeking to understand global political and economic systems. Professionals aiming to enhance their expertise in international affairs and diplomacy. Beginners with an interest in global politics and world affairs. Students preparing for careers in government, international organisations, or policy research. Career Path Diplomatic Service Officer Policy Analyst International Development Specialist Global Affairs Consultant Researcher in Think Tanks or Academic Institutions Roles in International Organisations such as the United Nations or NGOs
Diabetes Awareness (Type 1 & 2) Course Overview This course on "Diabetes Awareness (Type 1 & 2)" provides learners with a comprehensive understanding of diabetes, its types, and the challenges it poses both for individuals and the wider healthcare system. Covering critical topics such as the costs of diabetes in social care, treatments for Type 1 and Type 2 diabetes, and related conditions like prediabetes and gestational diabetes, this course equips learners with the knowledge to support individuals with diabetes effectively. By the end of the course, learners will be able to recognise the symptoms, understand the complications, and contribute to the management of diabetes, enhancing their ability to work in related healthcare and social care settings. Course Description The "Diabetes Awareness (Type 1 & 2)" course delves deep into the different types of diabetes, including Type 1, Type 2, and gestational diabetes, as well as other less common forms. It explores the challenges faced by individuals with diabetes and the significant impact on social care resources. Learners will develop an understanding of the latest treatment methods for both Type 1 and Type 2 diabetes, alongside strategies for managing hypoglycaemia and hyperglycaemia. The course also covers the emerging issue of prediabetes and the long-term effects of diabetes on individuals’ health. Learners will be introduced to essential terms in the diabetes landscape, offering an enriched vocabulary for better communication with healthcare professionals and patients. By completing this course, learners will gain valuable insight into diabetes, equipping them for careers in healthcare, social care, and related fields. Diabetes Awareness (Type 1 & 2) Curriculum Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms (See full curriculum) Who is this course for? Individuals seeking to understand diabetes and its impact on health. Professionals aiming to expand their knowledge in healthcare or social care. Beginners with an interest in diabetes or healthcare management. Anyone looking to improve their understanding of diabetes awareness. Career Path Healthcare Assistant Social Care Worker Diabetes Educator Public Health Specialist Healthcare Administrator Diabetes Support Coordinator
Canine Communication Course Overview This Canine Communication course offers a comprehensive introduction to understanding how dogs communicate, both with their own kind and with humans. Learners will explore canine behaviour, body language, emotions, and socialisation, gaining vital insights into canine psychology and intelligence. The course equips learners with essential knowledge to interpret dog signals accurately, promoting better relationships between dogs and their owners or handlers. Whether you are a dog enthusiast, pet owner, or professional working with animals, this course enhances your ability to recognise and respond to canine communication effectively. By the end of the course, learners will be confident in identifying signs of canine wellbeing and distress, helping to ensure the welfare and happiness of dogs in various environments. Course Description Delving deeper into the fascinating world of canine behaviour, this course covers key topics such as the evolution of dogs, their cognitive abilities, and the critical role of socialisation in shaping behaviour. Students will learn to decode canine body language and emotional cues, developing an understanding of how dogs express themselves non-verbally and interact with humans. The curriculum also examines the psychological aspects of dogs, highlighting the importance of recognising signs of suffering and emotional distress. Furthermore, the course explores the responsibilities of dog owners and essential skills for anyone working with dogs professionally. Delivered in a structured, engaging format, this course develops the theoretical knowledge needed to foster strong, empathetic connections between humans and dogs. Canine Communication Curriculum: Module 01: Introduction to Canine Evolution Module 02: Introduction to Canine Intelligence Module 03: The Importance of Socialisation Module 04: Canine Communication Module 05: Canine Psychology Module 06: Dog Communication and Body Language Module 07: Communication Between Dogs and Humans Module 08: Canine Emotions and Signs of Suffering Module 09: The Role of a Dog Owner Module 10: Essential Skills for Working With Dogs (See full curriculum) Who is this course for? Individuals seeking to better understand dog behaviour and communication. Professionals aiming to enhance their knowledge for careers in animal care or training. Beginners with an interest in canine psychology and dog welfare. Pet owners wanting to improve their relationship with their dogs. Career Path Dog Trainer or Behaviourist Animal Welfare Officer Canine Therapist or Rehabilitation Specialist Veterinary Assistant Pet Care Professional Dog Walking and Boarding Services
Parental Mental Health & Child Protection Course Overview: This course on Parental Mental Health & Child Protection provides an in-depth understanding of the complex intersection between parental mental health issues and their impact on child welfare. Learners will explore a range of mental health disorders, focusing on how these conditions affect family dynamics and child development. The course covers crucial safeguarding practices, enabling professionals to assess and address the needs of families in distress. Upon completion, learners will have the skills to identify early signs of mental health struggles in parents, understand the risks to children, and apply appropriate interventions to ensure child protection. The practical value of this course lies in its ability to equip professionals with the knowledge to support vulnerable families and promote the wellbeing of children. Course Description: The Parental Mental Health & Child Protection course offers a thorough exploration of various mental health issues that parents may face, such as stress, anxiety, personality disorders, and mood disorders, and their implications for children. Learners will delve into the impacts of these disorders on family relationships and child protection. The course includes a detailed analysis of safeguarding procedures and strategies for assessing needs and providing help to families in crisis. By examining real-world case studies, participants will gain insights into identifying early warning signs of child harm, understanding the role of mental health in child protection, and implementing effective solutions. Upon completing this course, learners will be equipped with the skills to support at-risk families and contribute to effective child safeguarding. Parental Mental Health & Child Protection Curriculum Module 01: Introduction to Mental Health Module 02: Stress and Anxiety Disorders Module 03: Schizophrenia Module 04: Personality Disorders Module 05: Mood Disorders Module 06: Eating & Sleeping Disorders Module 07: Self-Harm and Suicide Module 08: Solving Family Issues – Part 1 Module 09: Solving Family Issues – Part 2 Module 10: Safeguarding – Assessing Need and Providing Help (Part 1) Module 11: Safeguarding – Assessing Need and Providing Help (Part 2) Module 12: Building Relationships (See full curriculum) Who is this course for? Individuals seeking to understand the connection between mental health and child protection. Professionals aiming to develop skills in safeguarding and family support. Beginners with an interest in mental health, child welfare, or social work. Any other relevant group interested in family dynamics and child protection. Career Path: Social Workers Child Protection Officers Family Support Workers Mental Health Counsellors Youth Workers Family Therapists
Birth Doula Course Overview This Birth Doula course is designed to provide learners with comprehensive knowledge and skills to support expectant mothers throughout pregnancy, childbirth, and the postpartum period. Participants will gain a solid understanding of antenatal, labour, and postnatal care, along with key aspects of emotional support for both mothers and families. The course prepares learners to support women in their journey through pregnancy, offering valuable insight into maternal health, newborn care, and mental wellbeing. Upon completion, learners will be equipped to offer invaluable assistance to women during this critical time, ensuring a supportive and compassionate birth experience. Course Description The Birth Doula course covers essential aspects of maternity care, including a detailed understanding of pregnancy, childbirth, and the postpartum period. Learners will explore various topics such as antenatal care, the clinical examination of pregnant women, and management of common pregnancy symptoms. They will also learn about the care of women during labour, including postpartum support and infant care. Mental health considerations for mothers, grief, bereavement, and family planning are all crucial aspects addressed in this course. Learners will gain knowledge of effective communication, empathy, and ethics, which are essential when supporting women through this journey. By completing this course, learners will acquire skills to become a trusted companion for women during one of the most important times in their lives. Birth Doula Curriculum Module 01: Introduction to Birth Doula Module 02: A Woman’s Body in Pregnancy Module 03: Antenatal Care during Pregnancy Module 04: Management of Common Symptoms of Pregnancy Module 05: Clinical Examination of Pregnant Women Module 06: Care of a Woman during Labour Module 07: Postpartum Care Module 08: Screening Newborn Baby Module 09: Infant Care Module 10: Mental Health of the Mother Module 11: Grief and Bereavement Module 12: Contraception and Family Planning Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Ethics in Doula (See full curriculum) Who is this course for? Individuals seeking to support pregnant women and families. Professionals aiming to enhance their maternity care practice. Beginners with an interest in childbirth and women's health. Aspiring doulas wishing to enter the field of maternal care. Those interested in developing expertise in supporting emotional wellbeing during pregnancy. Career Path Birth Doula Maternity Support Worker Labour and Delivery Assistant Postpartum Care Specialist Women's Health Educator Family Support Worker
Diploma in Data Analysis Fundamentals Course Overview The Diploma in Data Analysis Fundamentals provides a comprehensive introduction to the core principles and techniques used in data analysis. Throughout this course, learners will explore various data analysis tools and methods, such as Pareto charts, histograms, and control charts, to gain insights into processes and performance. By focusing on key data analysis skills, including identifying variation and interpreting results, this course empowers learners to use data-driven approaches to improve business processes. Upon completion, learners will have the ability to assess and present data effectively, enabling informed decision-making in a wide range of industries. Course Description This course covers essential topics in data analysis, including the principles of process management, tools for data analysis, and methods to interpret and present performance data. Learners will delve into key techniques such as Pareto charts, histograms, run charts, and control charts, focusing on how to use these tools to identify patterns, variations, and areas for improvement. The course also includes a structured approach to performance measurement and provides exercises to reinforce the theoretical knowledge gained. By the end of the course, learners will be equipped with the skills to analyse data, identify trends, and contribute to process improvement initiatives within their organisations. Diploma in Data Analysis Fundamentals Curriculum Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to improve decision-making through data insights. Beginners with an interest in process improvement and business analysis. Data enthusiasts looking to build a solid foundation in analysis techniques. Career Path Data Analyst Business Intelligence Analyst Process Improvement Specialist Operations Analyst Quality Control Analyst
Branding Your Business Course Overview This comprehensive course on "Branding Your Business" delves into the essential components of creating a strong brand identity and effectively communicating it to your target audience. Throughout the course, learners will explore the importance of understanding customer perception, defining a brand’s core values, and developing a unique voice in a competitive market. By covering topics such as logo design, competition analysis, and media strategies, this course equips individuals with the knowledge needed to shape their brand's presence and make a lasting impression. Learners will leave with a clear understanding of how to differentiate their business and position themselves for success in the market. Course Description "Branding Your Business" offers an in-depth exploration of the strategies and techniques required to develop a compelling brand identity. The course covers critical areas such as audience analysis, logo development, and building recognition both internally and externally. Learners will be introduced to the nuances of branding, including how competition impacts brand positioning, the role of media, and how to create a competitive edge. The modules also touch on practical aspects of crafting an identity that resonates with the target market and utilises different channels to maximise brand awareness. By the end of the course, participants will have the ability to design a cohesive branding strategy that aligns with their business objectives and resonates with their audience. Branding Your Business Curriculum Module 01: Introduction to Branding Module 02: Let’s Talk About the Basics Module 03: Knowing the Audience Well Will Work for You in the Long Run Module 04: Logos: Yes/No, Why/Why Not Module 05: Building Outward Recognition Comes from Within Your Company Module 06: What Does the Competition Have to Do with Branding? Module 07: Now We Can Start Working on Building Your Brand Module 08: Branding Your Identity Module 09: Media: Friend or Foe Module 10: Creating a Competitive Edge Module 11: Conclusion Drawn (See full curriculum) Who is this course for? Individuals seeking to enhance their business branding knowledge. Professionals aiming to improve brand visibility and marketing strategies. Beginners with an interest in business development and marketing. Entrepreneurs looking to establish a distinct brand identity for their business. Career Path Brand Manager Marketing Specialist Business Consultant Digital Marketing Strategist Entrepreneur/Startup Owner
End of Life Care Course Overview The "End of Life Care" course offers a comprehensive foundation in providing care to individuals at the end of life. Learners will explore key aspects such as the availability of services, advanced care planning, and the goals of care. This course addresses various medical conditions, including physical and neurological illnesses, while also highlighting the importance of communication, psychosocial, and spiritual care. Upon completion, learners will have a thorough understanding of the necessary skills and knowledge to offer quality care during this sensitive time, ensuring individuals and their families receive respectful, empathetic, and professional support. Course Description This course covers a broad range of topics essential for providing quality end-of-life care. Learners will study the availability of care services, the importance of advance care planning, and the various goals of care tailored to individual needs. The curriculum includes an in-depth examination of physical and neurological illnesses, as well as the holistic assessment of care needs. Additionally, learners will focus on effective communication techniques, spiritual and psychosocial care, and legal aspects surrounding end-of-life decisions. By the end of the course, learners will be equipped with the skills to navigate sensitive end-of-life situations, ensuring compassionate care is delivered across all aspects of patient wellbeing. End of Life Care Curriculum Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of end-of-life care. Professionals aiming to specialise in palliative or hospice care. Beginners with an interest in healthcare, particularly in the field of end-of-life care. Those wanting to contribute to improving quality of life in critical care settings. Career Path Palliative Care Specialist Hospice Care Worker Care Manager in End-of-Life Settings Social Worker for End-of-Life Services Health and Social Care Advisor for Elderly and Terminally Ill Individuals
Health and Safety Executive Training Course Overview: This Health and Safety Executive Training course is designed to provide learners with a comprehensive understanding of health and safety regulations and best practices in the workplace. Covering essential topics such as risk assessment, accident prevention, and industry-specific safety protocols, this course equips learners with the knowledge needed to ensure a safe working environment. It is ideal for those who want to enhance their understanding of health and safety regulations, improve their workplace practices, and contribute to safer organisational cultures. Upon completion, learners will have gained the essential skills required to manage and mitigate risks effectively in various work settings. Course Description: The Health and Safety Executive Training course covers a broad range of topics that help learners understand the key principles of health and safety in the workplace. From understanding the legal framework surrounding health and safety to conducting risk assessments and identifying common workplace hazards, this course provides learners with the expertise required to implement safety measures across industries. Key modules explore the importance of managing health and safety risks, workplace welfare, and specific hazards such as electrical, fire, and gas safety. Learners will gain a solid foundation in the laws governing health and safety and develop the skills needed to minimise risks, manage incidents, and ensure compliance. This training is beneficial for professionals at all levels seeking to improve their understanding of workplace safety and safeguard employees from harm. Health and Safety Executive Training Curriculum: Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of health and safety regulations. Professionals aiming to improve workplace safety and compliance. Beginners with an interest in health and safety practices across various industries. Managers and team leaders responsible for overseeing health and safety at work. Career Path: Health and Safety Officer Risk Assessment Specialist Safety Manager Compliance Officer Workplace Safety Consultant Facilities Manager Environmental Health and Safety Professional