Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Duration 3 Days 18 CPD hours This course is intended for Built for experienced IT Professionals who want to be familiar with Citrix ADC. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC. Overview Understand the functionality and capabilities of the Citrix ADC Complete the initial setup and configuration of the Citrix ADC appliance Understand Citrix ADC Load Balancing and High Availability configuration options and management Employ recommended tools and techniques to troubleshoot common ADC network and connectivity issues Learn the skills required to implement Citrix ADC Essential components includingsecure Load Balancing, High Availability, and Citrix ADC Management. At the endof the course, students will be able to configure their Citrix ADC environments toaddress traffic delivery and management requirements including Load Balancing,Availability, and ADC Operation Management. Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Security Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting
Duration 1 Days 6 CPD hours This course is intended for This basic course is for those who will be administering Information Server and its product components. Overview List Information Server functional categories and the Information Server products and components that support themList and describe the Information Server architectural tiersAccess Information Server clients, including thin clients using the Information Server Launch Pad, the Information Server Engine clients, and the Information Server Console clients including Information Analyzer and Information Services DirectorCreate and configure Information Server users and groupsManage Information Server active sessionsManage Information Server reportingWork with Information Server command-line tools including tools for session administration, user and group management, and encryptionUse the istool functionality to query, export, and import Information Server Repository assets This course gets those charged with administering Information Server v11.5 and its suite of many products and components started with the basic administrative tasks necessary to support Information Server users and developers. Information Server Technical Overview List the Information Server functional categories List the Information Server products and components that support these functional categories List the Information Server architectural tiers Working with Information Server Clients Use the Information Server Launch Pad to access Information Server thin clients including the Administrative Console, Information Governance Catalog, and Metadata Asset Manager Access Information Server Engine Clients including DataStage, QualityStage, FastTrack, and Information Server Manager Access Information Server Console Clients including Information Analyzer and Information Services Director Authentication and Suite Security Configure Suite users and groups Configure DataStage credentials for Engine users Session Management View a list of active sessions View session properties Disconnect sessions Configure global session properties Managing Reports Create and manage report folders Create a report Run a report View report results Administrative Tools Session Admin tool Directory Command tool Encrypt tool Managing Information Server Repository Assets Use istool to export and import common metadata assets Use istool to query information assets Use istool to export and import security assets Use istool to export and import reporting assets
Duration 4 Days 24 CPD hours This course is intended for This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment. Overview After completing this course, you will be able to: Install and configure Windows 11 desktops and devices in a Windows Server domain corporate environment Install and customize Windows 11 operating systems and apps Configure local and remote network connectivity and storage Configure data security, device security, and network security Maintain, update, and recover Windows 11. This is a 4-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. Module 1: Installing Windows 11 Introducing Windows 11 Installing Windows 11 Module 2: Upgrading and updating Windows 11 Upgrading to Windows 11 Migrating user state Managing Windows 11 updates Module 3: Configuring Windows 11 devices Local configuration tools in Windows 11 Using Windows Admin Center Using Windows PowerShell Implementing Remote Management Module 4: Configuring network connectivity Configuring network connectivity Implementing name resolution Implementing remote access Module 5: Managing storage Overview of storage options Managing local storage Managing Storage Spaces Module 6: Managing resources Configuring and managing file access Configuring and managing shared folders Implementing Work Folders Managing printers Module 7: Managing apps in Windows 11 Deploying apps Managing access to the Microsoft Store Configuring Microsoft Edge Module 8: Implementing and managing security Managing user and group accounts Configuring User Account Control Implementing BitLocker Implementing Windows 11 security features Securing against network threats Module 9: Monitoring Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Module 10: Troubleshooting Windows 11 Managing Windows 11 startup Recovering Windows 11 Managing devices and drivers Understanding the registry Recovering files
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: IT Solution Architects Network Security Architects Networking Admin and Operations Networking Field Engineers In this workshop you will learn why we are implementing Assurance, and what does looks like and key features. We will also discuss the Cisco DNA center appliance and workflow and tasks associated with an implementation. Module 1: Introduction to Cisco DNA Center Assurance Introduction to DNA Center System Architecture Key Features and Use Cases Introduction to Cisco ISE and DNAC-ISE integration Module 2: Design Network design options Sites Creating Enterprise and Sites Hierarchy Configuring General Network Settings Loading maps into the GUI IP Address Management Software Image Management ? Lab on Day 5 Network Device Profiles AAA SNMP Syslog IP address pools Creating Enterprise and Guest SSIDs ? Lab on Day 2 Creating the wireless RF Profile Cresting the Guest Portal for the Guest SSIDs Network profiles ? Lab on Day 2 Authentication templates Module 3: Discovery and Provision Device Discovery and Protocols Devices Onboarding Assigning Devices to a site Provisioning device with profiles Plug and Play Templates Templates for Day-0 Templates for Day-N operations Module 4: Monitoring Device, Client, and Application Health DNAC Telemetry Monitoring Network Device Health and Performance Monitoring Wired and Wireless Client Health and Performance Monitoring Application Health and Performance Module 5: Application Visibility and DNAC Integration with Umbrella Monitoring Application Visibility in DNA Center Umbrella Introduction DNA Center Umbrella Integration and Use Cases Module 6: Troubleshooting Issues, Observing Insights and Trends Detect Issues, Insights, and Trends in the Network DNA Center Integration with other tools for Monitoring and Management Module 7: Troubleshooting using Cisco DNA Center Assurance Tools DNAC Assurance Troubleshooting Tools Using Sensor Tests Using Intelligent Capture Spectrum Analysis Module 8: DNAC and Thousand Eyes Introduction to ThousandEyes ThousandEyes Use Cases DNA Center and ThousandEyes Integration Module 9: AI Analytics and Machine Learning in DNA Center Overview of AI Analytics and ML (Machine Learning) DNA Center AI and ML Use Cases Module 10: DNA Center Maintenance DNA Center Reports DNA Center Backup and Restore
Duration 2 Days 12 CPD hours This course is intended for This course is intended for anyone who is responsible for day-to-day management of many FortiGate devices via the FortiManager platform. Overview Describe capabilities of FortiManager Add FortiGate devices to Device Manager and import their running configuration Use provisioning templates and scripts for device-level changes across many devices Identify the synchronization states Manage the revision history of managed devices Offer a local FortiGuard Distribution Server to your Fortinet devices Deploy administrative domains (ADOMs) to support multiple customers on a single FortiManager Manage firewall policies across multiple FortiGate devices using policy packages with shared and dynamic objects Deploy policies and objects from the global ADOM to multiple ADOMs Explain high availability, backup, and recovery options for FortiManager Compare methods for centrally managing IPsec VPNs Explain the restricted ''admin'' profile and API high-level usage Use workspaces and workflow mode Identify steps to replace a managed FortiGate device Manage FortiGate devices' firmware centrally In this 2-day class, you will learn the fundamentals of using FortiManager for centralized network administration of many FortiGate devices. Example use cases include large enterprise and carrier networks. Course Outline Module1 - Introduction and Initial Configuration Module2 - Administration and Management Module3 - Device Registration Module4 - Device Level Configuration and Installation Module5 - Policy and Objects Module6 - Manager Panes Module7 - Diagnostics and Troubleshooting Module8 - Advanced Configuration Additional course details: Nexus Humans FortiManager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the FortiManager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
PHP for Beginners 2023 Guide: Develop a ECommerce Store Course Overview This course provides a comprehensive introduction to PHP programming through the development of a fully functional eCommerce store. Learners will explore core PHP concepts while building practical features such as product management, user authentication, shopping cart functionality, and payment integration using Stripe. Designed for beginners, the course emphasises clear, step-by-step instruction to equip learners with the skills needed to create dynamic, database-driven web applications. By the end of the course, participants will be confident in setting up a PHP environment, developing user and admin interfaces, and managing eCommerce workflows effectively. This guide is ideal for anyone looking to launch their journey into web development or expand their programming toolkit with essential PHP knowledge relevant to modern online retail solutions. Course Description Delving deeper into PHP fundamentals, this course guides learners through the full lifecycle of building an eCommerce website. It covers everything from installing the necessary tools to implementing secure authentication systems and managing product categories. Participants will learn how to structure their code efficiently, interact with databases, and integrate payment gateways like Stripe to process transactions securely. The curriculum balances foundational theory with project-based learning, ensuring students acquire not only programming syntax but also an understanding of real-world web application workflows. By mastering user-facing and admin panel functionalities, learners develop versatile skills applicable across various web development projects. Throughout the course, the focus remains on building scalable, maintainable code following best practices in PHP development. PHP for Beginners 2023 Guide: Develop a ECommerce Store Curriculum Module 01: Introduction Module 02: Installation Module 03: Getting Started with the Project and Authentication System Module 04: Preparing Products Module 05: Developing Cart and Payment with Stripe Module 06: Categories and Finishing Users Side Module 07: Getting Started with Admin Panel Module 08: Finishing Categories (Admin Side) Module 09: Finishing Products (Admin Side) Module 10: Update: Extra Lectures Module 11: Update - Creating a Wishlist System (See full curriculum) Who Is This Course For? Individuals seeking to learn web development with PHP. Professionals aiming to enhance their programming skills for career growth. Beginners interested in creating eCommerce websites. Anyone wanting to understand backend development and payment integration. Career Path Junior PHP Developer Web Developer (Front and Back End) ECommerce Developer Full Stack Developer Software Engineer in Web Technologies
Duration 4 Days 24 CPD hours This course is intended for This class is ideal for admins with at least 6 months of experience administering Salesforce, and is a great foundational course for anyone looking to earn their Salesforce Advanced Administrator credential. Overview Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows. Take your Salesforce Administrator skills to the next level and supercharge your knowledge to solve pressing business needs. In this 4-day class, discover how to extend Salesforce with custom objects and Lightning apps, generate complex reports and dashboards, and automate complex business requirements to work more efficiently. Our Salesforce experts will share tips and best practices to take your admin skills to the next level and arm you with the skills to get more out of Salesforce. Record Access and Field Visibility Troubleshoot Record Access Understand the Impact of Territory Management on the Sharing Model Manage Field Visibility Change Management Manage Changes in a Sandbox Deploy Changes Using Change Sets Custom Objects and Apps Build Custom Objects, Tabs, and Apps Create Relationships Between Objects Use Delegated Administration Advanced Reporting Create Custom Report Types Build Exception Reports with Cross Filters Categorize Report Data with Bucketing Extend Summaries in Reports and Dashboards Display Multiple Views of Data Using Joined Reports Analyze Data Over Time with Historical Trending and Reporting Snapshots Salesforce Mobile App and Quick Actions Customize the Salesforce Mobile App Create Object-Specific Quick Actions Create Global Quick Actions Data Quality Assess, Cleanse, and Maintain Data Prevent Duplicate Records Using Duplicate Management Automated Business Processes Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes Approval Processes Manage Approval Processes Troubleshoot Approval Processes Visual Workflow Understand Use Cases for Visual Workflow Build and Deploy a Flow Advanced Business Process Automation Understand When to Use Apex and Visualforce for Extending Business Process Automation Understand the Order of Execution for Automated Processes Use Debug Logs to Troubleshoot Business Process Issues
Duration 1 Days 6 CPD hours This course is intended for Reporting Fundamentals in Lightning Experience is ideal for Sales Rep/Managers, Service Rep/Managers, Beginning Admin, and Business Analyst/Solution Architects. Overview When you complete this course, you will be able to:Work with standard reports.Establish a report building process.Build custom reports using different reporting formats in Lightning.Group and summarize reports in Lightning.Use field filters and filter logic.Add charts and conditional highlighting.Create dashboards in Lightning This course will teach you how to customize existing reports as well as use the Salesforce reporting toolset to create your own reports. Introducing the CourseReports Tab, Folders, and Formats Navigate the Reports Tab to Find Suitable Reports Create Custom Folders in Classic to be Used in Lightning Describe the Different Formats of Reports Run and Modify Existing Reports Using the Report Builder Establish a Report Building Process Navigate the Report Builder Create Custom Reports Using a Standard Report Type Use Filters and Filter Logic Export Your Report Summarizing Your Data Understand the Difference Between a Summary and Matrix Report Use Bucket Fields to Segment Your Data Use Custom Summary Formulas to Perform Calculations on Your Report Data Getting More Insight from Your Data Add Conditional Highlighting to a Report Create Charts to Display Summary Data Schedule and Email a Report to Run Dashboards Articulate What a Dashboard Is Understand the Benefits of Creating Dashboards in Lightning Create a Dashboard Using the Dashboard Builder Additional course details: Nexus Humans Salesforce Reporting Fundamentals in Lightning Experience (RPX101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Reporting Fundamentals in Lightning Experience (RPX101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.