26 Courses in Birmingham delivered Live Online

Resilience, stress and boundaries - essential skills for fundraisers Facilitated by Claire Warner Charity Culture, Wellbeing & Leadership Specialist Aimed at those working in fundraising and marcomms roles in UK hospices - - - Fundraising is tough. It’s emotionally demanding, fast-paced, and often unpredictable. To keep going, you need more than passion—you need resilience, stress management, and strong boundaries to protect your wellbeing. Join us for this interactive, practical workshop. You’ll learn: ✅ How to build resilience and stay steady under pressure ✅ The signs of stress and quick strategies to manage it ✅ How to set and maintain boundaries to prevent burnout This session isn’t just theory - we’ll share real-life tools, group discussions, and practical exercises to help you navigate the challenges of your role with confidence. - - - Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers. Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.

Supporting your team - a manager's guide Facilitated by Claire Warner Charity Culture, Wellbeing & Leadership Specialist Aimed at managers | heads of | directors working in fundraising and marcomms leadership roles in UK hospices Please only sign up for this session if you have line management responsibility - - - Managing a team of fundraisers isn’t just about hitting targets - it’s about keeping your people motivated, engaged, and well-supported. Hospice fundraising comes with unique pressures, and as a manager, you play a crucial role in helping your team navigate them. This practical, interactive workshop will help you: ✅ Recognise the early signs of stress and burnout in your team ✅ Create a culture of support, resilience, and psychological safety ✅ Implement strategies to balance high performance with team wellbeing With real-life examples, discussion, and actionable takeaways, you’ll leave with the tools and confidence to be a stronger, more effective leader for your fundraisers. - - - Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers. Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.

Course Overview The Food Safety and Hygiene Level 2 course is designed to equip learners with a strong understanding of the key principles underpinning food hygiene and safety in the UK. Covering essential topics such as microbiological hazards, legislation, allergen control, and hygiene practices, this course prepares learners to contribute effectively to safe food handling environments. Whether you're working in catering, hospitality, retail, or food production, the knowledge gained through this course helps ensure food is handled in compliance with UK standards. By the end of the course, learners will be confident in identifying hazards, understanding legal responsibilities, and maintaining hygienic practices within food premises. It also includes timely guidance for adapting food businesses during COVID-19, supporting learners in meeting current industry expectations. Course Description This CPD-accredited course explores the foundations of food safety and hygiene, including a detailed look into food legislation, storage, preparation, and cleaning protocols. Learners will gain insights into the causes of foodborne illnesses, methods to prevent cross-contamination, and best practices for managing allergenic, chemical, and physical hazards. The course also highlights the importance of personal hygiene, structural cleanliness, and effective waste control within food premises. A dedicated module addresses how food businesses can operate safely during and after the COVID-19 pandemic. Designed to support learners in understanding their responsibilities under food law, this course promotes awareness and compliance in diverse food-handling settings, from small catering units to large-scale food operations. Course Modules Module 01: Food Safety Legislation Module 02: Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Food Preparation Module 06: Personal Hygiene Module 07: Food Premises Design and Cleaning Schedules Module 08: Further Information Module 09: Reopening and Adapting Your Food Business During COVID-19 (See full curriculum) Who is this course for? Individuals seeking to meet UK food safety training requirements. Professionals aiming to develop their food safety knowledge for supervisory or compliance roles. Beginners with an interest in food hygiene and regulatory standards. Business owners and managers in catering, hospitality, or food production. Career Path Food Safety Officer Catering Assistant Kitchen Supervisor Restaurant or Café Manager Food Retail Worker Compliance Assistant in Food Manufacturing

Since the Pandemic people have been experiencing more stress, anxiety and depression and with this comes the loss of compassion shown for self and others while we attempt to make sense of what is happening and how we will adapt to the changes outside of our control. In this course we will discuss what Compassion and Empathy is, how to build and maintain compassion in times of change and uncertainty. This course has been created for anyone who works in the health and care sector / finance / retail / hospitality etc. and who works with clients / customers.

Change Happens! Reframing uncertainty in a changing world Change is inevitable — but that doesn’t mean it’s easy. Whether it’s a corporate restructure, a company merger, or the long-lasting ripple effects of a global pandemic, workplace change can stir up uncertainty, anxiety, and resistance. Our Change Happens! workshop helps teams reframe how they view change — not as a threat, but as an opportunity for growth. This interactive, evidence-based session blends psychology with practical strategies, empowering participants to navigate uncertainty with confidence, resilience, and acceptance. Change happens — but how you respond is what defines the outcome. Let’s make it a positive one. Join us for a workshop that transforms uncertainty into opportunity, and equips your team with the tools to thrive in a changing world. Workshop outline: Spotting the Signs of Change Fatigue — Recognising emotional responses and their impact on wellbeing. The Power of Reframing and Acceptance — Practical strategies to shift your mindset from fear to flexibility, and embrace acceptance when change is unavoidable. Building Personal and Team Resilience — Coping techniques that support both individual and collective wellbeing. Creating Your Change Action Plan — Simple steps to manage uncertainty and stay proactive. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers DR and BCP Engineers Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Disaster Recovery Engineer students will be able to establish industry acceptable DR & BCP standards with current best practices and policies. Students will also be prepared to competently take the C)DRE exam. A Certified Disaster Recovery Engineer, C)DRE, is the superhero of an information System! When a business is hit by a natural disaster, cybercrime or any other disruptive tragedy, how should the organization react? What if the network infrastructure is taken down? Will the business be able to continue operations? How much will it cost if the business is down during repairs? The answer is found in theÿ Certified Disaster Recovery Engineer certification course. Disaster recovery and business continuity planning is the process of having a professional work with a business to prepare processes, policies, and procedures to follow in the event of a disruption. The C)DRE prepares students to plan and present the latest methodologies and best practices for real-world system recovery. Course Outline Welcome to Disaster Recovery Training Business Impact Analysis Risk Analysis Design & Development Phase (BCP Strategies) IT Recovery Strategies Implementation Phase Testing and Exercise Maintenance and Updating Pandemics Case Studies and Templates