Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course
Duration 2 Days 12 CPD hours This course is intended for This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer. The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop. Overview Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitationIdentify and differentiate between the different types of requirements that need to be elicitedDescribe the importance of documenting business objectives and project scope before eliciting requirementsUtilize a context diagram to scope the requirementsUtilize a process, techniques, and templates for stakeholder identification and analysisApply industry best practices to common issues with Stakeholders during requirements elicitationPlan and conduct a good InterviewIntroduce standards in process modelingPlan and develop a prototype to elicit requirements In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs. Day 1 Unit 1: Course Introduction Unit 2: Fundamentals of Requirements Elicitation Unit 3: Understanding the Project Objectives and Scope Unit 4: Identifying and Analyzing Your Stakeholders Unit 5: Interviewing Techniques Day 2 Unit 6: Facilitation Techniques Unit 7: Process Modeling Unit 8: Prototyping Unit 9: Document Analysis, Interface analysis, and Reverse Engineering Unit 10: Course Summary Additional course details: Nexus Humans BA26 - Requirements Elicitation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA26 - Requirements Elicitation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course
Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive for Business, and Teams Collaborate using Teams. Configure Teams. This course introduces several productivity apps including SharePoint, OneDrive and Teams that can be used in combination by teams for communication and collaboration. Outline for Teams About What is Microsoft Teams? Overview How to Access Microsoft Teams Etiquette for using teams Integration Capabilities SharePoint OneDrive Interface Storage ? OneDrive & SharePoint Permissions & Access Owner, Member & Guest Communication and Collaboration Team Conversations Private conversations Mentions Inviting people Search Settings and Customization Use the search tool to find specific messages, files or people Working with Files Create new files Upload files Attaching or sharing Files Edit and Collaborate on files Open files in SharePoint OneDrive for personal files Administration (Champions) Add members to a Team Access administrator settings Meetings and calls Initiate a meeting on demand Schedule a meeting and invite attendees Meetings and Outlook Introduction to SharePoint What is SharePoint Understanding your permissions Logging into SharePoint Working with SharePoint sites Working with SharePoint sites Navigate, browse and search in a site Follow a site Working with documents Navigate a library Open and edit a document Upload or create a document in a library Share a file Set alerts for files Use checkout and check-in Team collaboration Versioning Getting Started (OneDrive Outline) Sign in, access and navigate Working with files and folders Upload files Organize files and folders Rename. Copy and download files Delete and recover files Search Use OneDrive with Office Save an office file online to OneDrive Use OneDrive with desktop office Versioning Share files Co-authoring
Duration 4 Days 24 CPD hours This course is intended for This course is appropriate for developers and administrators who intend to use HBase. Overview Skills learned on the course include:The use cases and usage occasions for HBase, Hadoop, and RDBMSUsing the HBase shell to directly manipulate HBase tablesDesigning optimal HBase schemas for efficient data storage and recoveryHow to connect to HBase using the Java API, configure the HBase cluster, and administer an HBase clusterBest practices for identifying and resolving performance bottlenecks Cloudera University?s four-day training course for Apache HBase enables participants to store and access massive quantities of multi-structured data and perform hundreds of thousands of operations per second. Introduction to Hadoop & HBase What Is Big Data? Introducing Hadoop Hadoop Components What Is HBase? Why Use HBase? Strengths of HBase HBase in Production Weaknesses of HBase HBase Tables HBase Concepts HBase Table Fundamentals Thinking About Table Design The HBase Shell Creating Tables with the HBase Shell Working with Tables Working with Table Data HBase Architecture Fundamentals HBase Regions HBase Cluster Architecture HBase and HDFS Data Locality HBase Schema Design General Design Considerations Application-Centric Design Designing HBase Row Keys Other HBase Table Features Basic Data Access with the HBase API Options to Access HBase Data Creating and Deleting HBase Tables Retrieving Data with Get Retrieving Data with Scan Inserting and Updating Data Deleting Data More Advanced HBase API Features Filtering Scans Best Practices HBase Coprocessors HBase on the Cluster How HBase Uses HDFS Compactions and Splits HBase Reads & Writes How HBase Writes Data How HBase Reads Data Block Caches for Reading HBase Performance Tuning Column Family Considerations Schema Design Considerations Configuring for Caching Dealing with Time Series and Sequential Data Pre-Splitting Regions HBase Administration and Cluster Management HBase Daemons ZooKeeper Considerations HBase High Availability Using the HBase Balancer Fixing Tables with hbck HBase Security HBase Replication & Backup HBase Replication HBase Backup MapReduce and HBase Clusters Using Hive & Impala with HBase Using Hive and Impala with HBase Appendix A: Accessing Data with Python and Thrift Thrift Usage Working with Tables Getting and Putting Data Scanning Data Deleting Data Counters Filters Appendix B: OpenTSDB
Scottish Gaelic Beginner Conversation Course for online learners worldwide.
Duration 3 Days 18 CPD hours This course is intended for IT Professionals who deploy small-to- medium scale enterprise network solutions based on Aruba products and technologies Overview Upon completion of this course, you will be able to:Explain how Aruba networking solutions meet customers? requirementsExplain how Aruba AirWave provides unified wireless and wired network managementDescribe in-band management and out-of-band managementComplete the initial setup on ArubaOS switchesControl access to switches for both in-band and out-of-band managementManage software and configuration files on ArubaOS switchesExplain use cases for VLANs and configure port-based VLANs on ArubaOS switchesUnderstand and configure Rapid Spanning Tree Protocol (RSTP)Understand and configure Multiple Spanning Tree Protocol (MSTP)Differentiate between different types of link aggregation and understand the benefits of Link Aggregation Control Protocol (LACP)Configure and troubleshoot link aggregation on ArubaOS switchesConfigure static routes on ArubaOS switches and interpret IP routing tablesConfigure a basic Open Shortest Path First (OSPF) solutionDescribe how Virtual Switching Framework (VSF) works and the advantages that it providesConfigure and verify a simple VSF fabricDescribe the basics of wireless communications and 802.11 standardsDefine a wireless LAN (WLAN) and differentiate between wireless security optionsConfigure basic settings on Aruba Instant APsConfigure AirWave management settings on an IAP clusterConfigure SNMP v2c settings on ArubaOS switchesDiscover ArubaOS switches in AirWave and bring switches and IAPs under monitoring and managementImplement zero touch provisioning (ZTP) for Aruba IAPs and ArubaOS switches This course teaches you the fundamental skills necessary to configure and manage modern, open standards-based networking solutions. This course consists of approximately 20% lecture and 80% hands-on lab exercises to help you learn how to implement and validate small to medium enterprise network solutions. This 3-day course prepares network professionals for the HPE ATP - Aruba Mobile First Solutions V1 certification exam.In this course, participants learn about ArubaOS switch technologies including: VLANs, securing access, redundancy technologies such as MSTP, link aggregation techniques including LACP, and switch virtualization with Aruba?s Virtual Switching Framework (VSF). You also learn about IP Routing including static and dynamic IP routing with OSPF. This course teaches you how to deploy Aruba wireless Access Points and configure Aruba Clustering technology. It also teaches you how to configure, manage and monitor the network with the Aruba AirWave management solution. Introduction to Aruba, a Hewlett Packard Enterprise companySwitch CLI (Command Line Interface) NavigationProtecting Management AccessManagement of Software and ConfigurationsVLANSSpanning Tree Protocol (STP)Link AggregationIP RoutingVirtual Switching Framework (VSF)Wireless for Small-to-Medium Businesses (SMBs)Aruba AirWave
This very practical and focused one-day workshop enables end-users, technical experts, proponents, internal customers and other key stakeholders to work with procurement and contracting to develop effective specifications and scopes of work, to ensure fit-for-purpose outcomes. The programme empowers participants to collaborate with all key stakeholders. This workshop will help participants: Understand the importance and value of clear and effective specifications Differentiate between the different methods of creating specifications and when to apply them Develop robust specification templates to ensure consistency Understand the use of appropriate language (critical to creating effective specifications) Appreciate the need to develop specifications in cooperation with stakeholders Make use of techniques such as value analysis and value engineering to define 'fit for purpose' in the context of creating effective specifications Embed key KPIs into the specification to ensure delivery Manage and mitigate legal and contractual risks in the specification 1 Introduction Learning outcomes Learning styles Plan for the day 2 The importance of effective specifications Scopes of work Impact of poor scopes of work Examples of costly errors 3 The critical role of language Terminology in creating effective specifications and scopes of work Problems of communication Lack of detail or too prescriptive 4 Encouraging cooperation Technical and commercial experts with responsibility for developing robust effective specifications and scopes of work Managing stakeholders' expectations Working with contractors 5 Types of specification Exploring and using the various approaches to the development of appropriate specifications and scopes of work Output Performance Technical Functional Solutions-based 6 The role of value analysis Value engineering in the process of developing scopes of work and specifications 7 Specifications and contracts The legal and contractual impact of poor specifications and scopes of work How to embed scopes of work and specification outputs into tender and quotation documents 8 Specifications as a management tool Developing KPIs and SLAs framed around robust effective specifications and scopes of work Negotiating with contractors Negotiating with stakeholders
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans