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Customer Service Essentials 1 Day Training in Liverpool

Customer Service Essentials 1 Day Training in Birmingham

Communication Skills 1 Day Training in Plymouth

Communication Skills 1 Day Training in Swindon

Communication Skills 1 Day Training in Liverpool

This is a 13-week term. * Notes on 2-Person Classes Both the Tuesday 8.05pm class in Euston, and the Saturday courses in Westminster will focus on:  Learning how to relax  The use of the movements in Tai Chi Form (applications)  Applying the movements so that you maintain your own integrity (centre of balance)  Finding & working from the centre/core/Dantian  Developing the sense of ‘feel’ when working with someone else  Connecting your centre to your hands  Turning a partner’s energy around so as to unbalance him/her  We will also work on a 2-Person Tai Chi Form in order to understand applications of moves Posture, Balance, and Intention. By far the most important part of these classes is developing the ability to sense and be aware not only of one's own posture, balance, and intention, but also that of another person. Relaxation. Many of the exercises are ultimately about the ability to act from a very relaxed body and mind, so that (for example) if someone pushes towards you, you don't 'lock up' (the instinctive reaction), but instead you sense the push, and divert it. Initially it is this 'locking up' (which in effect makes you unable to move), that we are working on undoing. This is about getting more control of your sympathetic nervous system (fight & flight), the 'stress' system, so that in difficult situations, you 'roll with the punches' better.

Schools of Kung Fu (Harrow) is an Martial Arts club that strives to bring out the best in your kids through teaching proper Wing Chun Kung Fu and practical self defence.

Sashiko is a beautiful form of embroidery that uses white stitches on an indigo blue background. Have a go at this beautiful and rewarding hand embroidery technique, which is all done with the simplest of stitches – running stitch. Together we will look at the basic patterns and you can choose one to make into a book cover to take home. This could be the start of something big. No experience necessary, all materials included.

https://linktr.ee/drawtoperform

Scrum Master Workshop A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. What you will Learn You'll learn how to: Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum Guide the Scrum team in their responsibilities Write requirements in the form of user stories Define Ready and Done Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional Teams Building Effective Teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content