948 Courses

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

What Does The Course Include? When choosing a course ensure that it includes both theory and a wide variety of practical content. Every course should include: Anatomy and Physiology Types & structure of the hair Skin, blood and lymphatic circulation Reproductive and endocrine system Theory of Electric Currents Consultations & Record Cards Contra-indications & contra-actions Aftercare advice Choice of needles / probes Accurate probing techniques Legislation, Hygiene and Sterilisation Performing the correct stretch Short-wave Diathermy Galvanic/Blend The Heating Pattern Correct Insertion Techniques The Target Area Unusual Hair Growth FAQ’s Health and Safety Areas Treated This informal and structured weekend will teach all the required techniques necessary to perform successful hair removal treatments. Performed on massage couches, each student will receive guidance on how to effectively perform a full electrolysis treatment on the following areas: Leg Bikini Underarm Nape of Neck Brow Lip Chin Chest The Angel Academy prides itself on always a 100% pass rate for all of its courses since 2003. Classes are kept relatively small so that the tuition can always be of the highest standard. Over the years, all manner of student has come to the Angel Academy from Celebrity to Supermodel to Housewife to Career person looking for a way to relax from the every-day stress and strains that life presents them with.

FAA Level 3 Award In Principles Of Safeguarding And Protecting Children, Young People Or Vulnerable Adults (RQF) Face to Face Classroom: One day course Virtual Classroom: 3 session of 2 ½ hours For those who work with children, young people and vulnerable adults Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to Course Contents: Safeguarding and protecting children, young people or vulnerable adults How to respond to evidence or concerns that a child, young person or vulnerable adult has been abused Safeguarding legislation and guidance Indicators of abuse or neglect Making judgements Communicating worries and concerns Roles and responsibilities Sharing information Allegations and complaints Reporting allegations and complaints Benefits of this Course: In 2018/2019, 415,050 concerns of abuse were raised In 2018/2019, there were nearly 400,000 children in need 52,300 children were subject to a child protection plan 63% of adult safeguarding concerns are for people over 65 1 in every 42 adults aged 85+ have required safeguarding enquires... Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it. This Level 3 Safeguarding course gives people the skills and knowledge to make a real difference to a person's life! Accredited, Ofqual regulated qualification Our Safeguarding and Protecting Children, Young People or Vulnerable Adults training course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd. This means that you can be rest assured that your Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Certificate provides information for best practice to make a real difference to protect the health and wellbeing of our most vulnerable. The Ofqual Register number for this course is 601/8471/1

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

Mediation and Conflict Course

This workshop equips participants with essential tools for business planning, strategic partnerships, team building, and securing financial support, all crucial for successful business growth and development.

An opportunity to spend a week at Charney Manor learning about and discussing the sunnier aspects of Shakespeare's art, and explore his investigations into what makes a good marriage. We will see the Royal Shakespeare Company's current productions of The Merry Wives of Windsor, his one suburban comedy, and As you Like it, which will be staged in the open air. The price for the week : £580.00 per person Includes accommodation, meals, refreshments, tickets to the plays and coach travel to and from the theatre with some available time to explore Stratford upon Avon 

Facilitated by Registered Clinicians with extensive experience

Develop your machine polishing skills. Ideal for those wanting to learn a specific machine polishing style, our Introduction to Machine Polishing for Professionals one-day course is a perfect starting point to get you using machine polishers in a safe, controlled environment. If you already use machines for correction work, it's an opportunity to reset your skills, pick up practical tips and advice, and increase your efficiency with either a different style or one you have used, but were never comfortable with. Develop your technique in a controlled scenario and the ability to make mistakes and learn, with instructor-led training selecting from a huge range of machines, and become proficient in machine polishing all types of surfaces. Learn defect assessment and solutions, lighting, compound technology, machine handling, and efficiency tips for professional results. Our one-day introduction to machine polishing for professionals course is ideal for those who have either; Have never needed to pick up a machine before Have always used only one type of machine Have restricted themselves to entry-level machines and basic techniques, and are now looking to upgrade or improve on a specific style; be it rotary, long throw DA or forced drive. Machines covered on these days could include the Rupes LHR 15/21, Flex XFE, XCE, rotary machines from sleek Flex PE14, through to heavier Makita models, and a further selection from over 23 machines we hold in-house or any machine you choose to bring yourself - just let us know on the day what you would prefer to concentrate on. For those already holding some experience who want to try their hand with different machines whilst improving overall techniques we also run this as a one-day Intermediate course with Flex, or for an overview of several machine types you can look at our Advanced Machine Polishing course over two days. Introduction to Machine Polishing doesn't just concentrate on the hardware though. Also covered in the course are: Surface defects and contamination. Efficiency and productivity methods. Preparation and decontamination stages. 'Reading' the paint. Defect identification. Paint thickness measurements using Magnetic Resonance, Eddy Current, and Ultrasonic gauges. The 'Polish/Don't Polish' decision. Introduction to Pad and Compound types and selection. Finishing techniques. Dressing, Sealant/Wax choices, and presentation. Health and Safety The aim of this course is to make you comfortable with using a machine polisher style over a range of scenarios, to enable you to further practice and perfect the technique required for full competency. Course Length 1 Day (0930-1600) Group Size One-to-One Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Open to all Refreshments or Lunch Refreshments included

The GWO Sea Survival course is a one day course as either initial or refresher training.