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130 Courses

Boost Customer Satisfaction: Join us 1 Day Training in Poole

By Mangates

Customer Service Essentials 1 Day Training in Poole

Boost Customer Satisfaction: Join us 1 Day Training in Poole
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Teesside

By Mangates

Customer Service Essentials 1 Day Training in Teesside

Boost Customer Satisfaction: Join us 1 Day Training in Teesside
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Livingston

By Mangates

Customer Service Essentials 1 Day Training in Livingston

Boost Customer Satisfaction: Join us 1 Day Training in Livingston
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Chorley

By Mangates

Customer Service Essentials 1 Day Training in Chorley

Boost Customer Satisfaction: Join us 1 Day Training in Chorley
Delivered In-Person + more
£595 to £795

Business Intelligence

By IIL Europe Ltd

Business Intelligence Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

Business Intelligence
Delivered In-Person in LondonFlexible Dates
£1,495

Business Intelligence: In-House Training

By IIL Europe Ltd

Business Intelligence: In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

Business Intelligence: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,495

Boost Customer Satisfaction: Join us 1 Day Training in Tonbridge

By Mangates

Customer Service Essentials 1 Day Training in Tonbridge

Boost Customer Satisfaction: Join us 1 Day Training in Tonbridge
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Cirencester

By Mangates

Customer Service Essentials 1 Day Training in Cirencester

Boost Customer Satisfaction: Join us 1 Day Training in Cirencester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Portree

By Mangates

Customer Service Essentials 1 Day Training in Portree

Boost Customer Satisfaction: Join us 1 Day Training in Portree
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Fleet

By Mangates

Customer Service Essentials 1 Day Training in Fleet

Boost Customer Satisfaction: Join us 1 Day Training in Fleet
Delivered In-Person + more
£595 to £795
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