1381 Courses

The qualification is aimed at all staff, particularly new starters in any workplace, where a basic understanding of fire safety is required.

Conflict Resolution Skills (In-Person) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Upskillings qualification that has been developed to meet the mandatory SIA top up training requirement for Door Supervisors who undertook their training prior to June 2010.

COURSES EVERY WEEK THROUGHOUT EVERY YEAR COURSE OVERVIEW. DURATION: 4 DAY (09:00 - 18:00) COST: £1500 PER PERSON LOCATION: HAMPSHIRE THIS 4 DAY HEFAT COURSE IS WITHOUT DOUBT THE HIGHEST LEVEL OF HOSTILE ENVIRONMENT TRAINING AVAILABLE Hostile Environment First Aid Training (HEFAT) has been designed for those operating or working in hostile or elevated risk environments who require an advanced level of medical training. The skills taught on the HEAT course are taken to the next level by training delegates how to deal with more complex levels of medical conditions and trauma first aid training coupled with practical training in the use of advanced medical equipment and techniques. In line with all of our benchmark courses HEFAT ensures that travellers from all backgrounds are prepared for the widest possible threat levels across the widest field of environments and situations. Delegates leave aware of potential risks and confident that they have the skills and knowledge to deal with immediate and developing situations. No previous training or qualifications are required to attend this course. Unsure if this is the right course for you? Get in touch with our team to help you choose the best course for your needs. COURSE ELEMENTS. THREAT RISK ASSESSMENT AND MITIGATION ADVANCED TRAUMA AND FIRST AID TRAINING KIDNAP AND HOSTAGE VEHICLE SAFETY AND SECURITY POST TRAUMATIC AND ENVIRONMENTAL STRESS LANDMINE AND IED’S NAVIGATION TECHNIQUES WEAPON FAMILIARISATION CONFLICT MANAGEMENT RADIO AND VOICE COMMUNICATION

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

QA Level 3 Award In First Aid At Work (RQF) Requalification Course Two-day course Requalify for First Aid at Work in just two days, instead of three Continue to remain a first aider in the workplace Course Contents: The Roles and Responsibilities of an Emergency First Aider Assessing an Incident Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Casualty CPR Safe Use of an AED (Automated External Defibrillator) Choking Seizures Wounds and Bleeding Shock Eye Injuries Angina Heart Attack Stroke Asthma Diabetes Anaphylaxis Head Injuries Spinal Injuries Chest Injuries Fractures Sprains, Strains and Dislocations Poisoning Benefits of this course: Do you already hold a valid First Aid at Work (FAW) Certificate? Is it about to run out? The estimated cost of injuries and ill health last year was £15 billion The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid training Typically, first aiders will hold a valid certificate in either First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) This course leads to a new QA Level 3 Award in First Aid at Work (RQF) certificate and is the one recommended for first aiders in a higher risk workplace As this is a Regulated Qualification, employers can book this course for their employees in the safe knowledge that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks Accredited, Ofqual regulated qualification: Our First Aid at Work Requalifying course leads to a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your First Aid at Work Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in First Aid, having the ability to save lives should the situation occur. The Ofqual Register number for this course is 603/2384/X

We offer the option to book GWO First Aid as an initial training course or as a refresher course.

Gain your Water Regulations certificate now!

Maintaining and updating competence in the role of Designated Safeguardig Lead Working Together to Safeguard Children 2018 & Keeping Children Safe in Education (Sept 2022) Updated. In Line with the New Ofsted Inspection Framework 20 This Course can also be run within your organisation for your staff group at a reduced rate, contact us for a quote or if you have any other questions about this course talk to an adviser now online :Online Live Customer Adviser

One-Day Course 10am - 4pm Updated Jan 2023 (Working Together to Safeguard Children (Jan 2021 Updated) & Keeping Children Safe in Education (2022)) This Course can also be run within your organisation for your staff group at a reduced rate, contact us for a quote or if you have any other questions about this course talk to an adviser now online: Online Live Customer Adviser What is the course about? This course will help you and your staff become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3