9839 Courses

The Level 2 NVQ Diploma in Trowel Occupations provides a nationally recognised qualification for those working in the construction and the built environment and specialise in the erection of masonry structures. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Trowel Occupations which allows the holder to obtain the Blue Skilled Worker CSCS Card. The qualification modules will be discussed and agreed upon with each individual candidate to ensure that the qualification will be suited to your job role. Each candidate will be allocated a qualified assessor to provide support throughout the qualification and provide information, advice and guidance to candidates in order that they can achieve the qualification. If you require further information or are looking to undertake this qualification, please contact us. CSCS Cards Candidates can undertake the CSCS test and obtain the red (Provisional) CSCS card on signing up for various qualifications. The red card can usually be obtained within 7 to 14 days and can be used to access the construction sites for a period of 12 months. Upon completion the card is upgraded to the full 5 year CSCS Card.

With James Larkin Boost Your Career & Confidence On Camera Do you find auditions terrifying? Are you not getting the bookings from your self tapes? Do you wonder why, when you make it onto set, what you thought was your best performance doesn’t make the cut? This exciting new course with Director and actor James Larkin will give both emerging talent and established actors an insight into what works on screen, both small and big. Having worked with Dame Judi Dench, Mark Rylance, Emma Thompson, Sam Mendes and Sir Michael Gambon, James is giving you a unique opportunity to develop your craft and shoot two fresh cinematic scenes for your showreel. Meet Your Tutor James Larkin Director As a Director and Actor James has sat through hundreds of hours of live auditions, self tapes, and worked on many film sets in front of and behind the camera. Everything from big budget movies, to low budget independent films, TV Films, short films, TV soap opera, Serial TV, music ads and commercials and Theatre. James has develop a unique method which addresses this missing link in performance, and has been honing it over the last 30 years and taught it at leading London drama schools – RADA, Guildhall, LAMDA. Course Outline Bring depth, humanity and watchability into your performance, making it far less likely you’ll be overlooked by the Execs employing you, or end up on the cutting room floor. It will give you a comfortable sense of relaxation on set when performing – a knowing that ‘you’ve got this’: an inbuilt confidence and ease, allowing you to step out of your own anxious performance thinking, and bask in a boundless pool of free flowing creativity. This course will enable you to create a performance that is free, hugely watchable, intriguing and undeniably human. Additional Information Features Intensive course Shoot footage for your acting showreel ( 2 scenes) Small Class Size Attracts a varied age range from 17 yrs + Led by Award-Winning Industry Professionals Learning Outcomes Increase your chances of getting work Improved knowledge and confidence in front of camera Learn rehearsal techniques and processes Develop natural immersive acting skills Experience with a professional crew and Director Course Location Actors Studio Pinewood Studios Pinewood Road Iver Heath Buckinghamshire SL0 0NH

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Intermediate course builds on the concepts and skills introduced in the Foundation course. It is ideal for someone who has barista skills experience and wants to explore how to improve coffee quality and prepare for more complex job functions found in the barista profession. Through this interactive course, learners will gain a deeper understanding of the coffee itself, specifically, the impact of a coffee’s variety, origins and processing methods on flavour; the parameters of coffee quantity, grind texture, water quality, and shot time and their interaction when dialling in a brew recipe; drink construction and taste differences; workflow management and efficiency, sensory aspects of the espresso extraction; milk handling and techniques as well as latte art. In addition to coffee preparation, this course also covers key concepts regarding health and safety, customer service, and basic business practices. A written exam tests Intermediate course knowledge, while a practical exam assesses the learner’s ability in terms of grinder calibration, espresso extraction analysis, latte art skills and drinks construction.

Business Relationship Management Fundamentals Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

Being safe at the workplace should be a priority for any business. Come to Knight Training to train with us and start working safe with our IOSH Managing and Working Safely Course!

RYA Competent Crew or Day Skipper - £770 A five day practical course which can accommodate both Day Skipper and Competent Crew candidates, depending on ability and course requirements. We familiarise you with the yacht and spend the week port hopping whilst you gain experience and work towards your qualification. Competent Crew - An ideal way to develop your skills and to start to become an active crew member capable of contributing to the running of a boat. Course content includes learning how to steer the boat, what the sails do, knot-tying, basic seamanship principles and safety procedures. Day Skipper - Putting Day Skipper level theory into practice and taking command of both the boat and crew, you will also learn learn basic engine checks. This includes building on previous experience and developing new skills for close quarter manouevring, handling under power and sail, day navigation, with some night hours.   RYA Coastal Skipper / Yachtmaster™ Preparation - £770 A five day practical course for Coastal Skipper or preperation Yachtmaster™ candidates, this course will build and refine your skills and knowledge, including your planning and skippering for passages with pilotage at day and night, boat handling and safety and emergency procedures. If you are looking to gain the Yachtmaster™ Offshore or Coastal Certificate, please let us know and we will arrange an examiner for you. We cannot over emphasise the need for personal preparation for this exam; your theory knowledge should be instinctive and you should exercise safe practices and judgment without being too overcautious. Primarily you will be examined on your ability to be a good skipper. Our emphasis during this course is consolidate all that you have already learned and fine tune any areas that need improvement. You will be expected to be fully skilled in the following areas: communication with crew members, confident and competent boat handling, high standard chart work and navigation, safety briefings and procedures, radio communication, meteorology skills. Our current school boat is the modern 2017 Dufour 382, a fantastic boat to learn and develop your knowledge on; with her spacious deck layout,dual helm and on-deck plotter, she is easy to handle in close and open quarters. We pride ourselves on providing a comfortable, enjoyable sailing experience and guarantee all students their own cabin.   Facilities on-board include: • Dual helm • Heating • Fridge • Two toilets each with hot water and showers • Three cabins • Television and radio • Charging points for mobiles • On-deck chart plotter and radar   We carry out a deep clean before every course and provide fresh linen and towels. Operating along the picturesque South Devon coast, we venture to prime local cruising locations such as Torbay, Dartmouth, Salcombe and Plymouth. Marinas feature as a daily stop, providing time to reflect and partake in shore-side activities. Our aim is to provide safe fun on the water, allowing you to develop your skills and knowledge in a safe and friendly environment. We use a 3:1 students to instructor raitio, which allows our experienced RYA instructors to tailor courses to the various levels and needs on board, and deliver at a managable pace. Navigation is taught using traditional charting techniques along with electronic methods using E-Series Raymarine chart plotters and Radar. All course prices include accommodation on board, meals for the duration of the course, fuel and mooring fees, and the provision of fresh linen and towels.Waterproofs are available upon request.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.

Develop the skills to become a professional bartender and fast-track your career, progress in a cocktail bartender position, having one week fun in Manchester City Center!

Why not treat yourself to a deluxe culinary experience? A week long cookery class immersing you in a wonderful world of tastes, techniques and cookery skills to leave you a confident cook. This course is ideal for the home cook who is looking to get more from their cookery and learn new tricks and techniques as well as discovering a wider range of cuisines and ingredients. Or maybe you are thinking about a career in food and drink? This is the perfect taster as you begin your culinary journey. What’s included on the course? International dishes from India, Thailand, North Africa and the Middle East. A range of pastries including Rough Puff, Shortcrust, Hot Water Crust and Choux Filleting a Flat Fish and a Round Fish Baking a different loaf of Bread every day. Farmhouse, Ciabatta, Soda Bread, Flat Breads and Sourdough are all covered. Basic butchery. How to joint a chicken. Dairy. How to make your own Butter, Yoghurt and Soft Cheese. Cover Vegetarian and Vegan Cookery How to use Herbs to best effect The importance of Seasoning A visit to a local Scottish Assured Venison Park and Venison Cookery And lots more…