Target Audience Early career business professionals, graduates or anyone aiming to behave, communicate and orient themselves appropriately in professional settings. Duration 1 Day Course Overview Business etiquette refers to the set of manners and behaviors (also referred to as the hidden curriculum) that are accepted or required in a professional setting. How does one establish a personal brand that fits within appropriate organisational brand and culture? This course answers that and more. It equips learners to contribute to their organisation in a highly professional and mutually respectful manner, using effective communication methods that scaffold positive relationships and facilitate productivity. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Explain the importance of business etiquette Define personal and organisational brand and explore their relationship Demonstrate the ability to communicate professionally across all modes Apply social and emotional intelligence in professional relationship contexts Participate in and run meetings that are effective and professional Consider multi-cultural and other aspects of diversity during communication
When our churches are welcoming and hospitable places for people of all backgrounds, we become more truly the Body of Christ. When we draw on everyone’s gifts, we become more effective in shared mission and ministry. However, we all have biases which come from our experiences, culture and the media. These influence how we make judgements and assessments of people. This course seeks to encourage everyone who has a leadership role in our churches — whether lay or ordained — to think about how we might become more diverse and inclusive, and how we might release everyone's gifts. Registration and refreshments from 9.30am, for a prompt 10am start.
Managing for Growth is designed for anyone who has management and leadership responsibilities within an organisation. Suitable for newly promoted managers, team leaders and supervisors through to senior managers; the objective of the programme is to develop a culture that will translate strategy into measurable outcomes by engaging these leaders to facilitate change and innovation. The programme is extremely effective at giving managers the tools and skills to deliver sustainable change and business growth. It's also been proven to reduce costs and increase profit – even before the programme has ended. Managing for Growth is built upon three aspects common to every job: Managing Resources. Ensuring that the resources available are appropriate for the tasks for which they are required and are being used effectively. Learning how to control and coordinate a mix of available resources for maximum efficiency. Managing Relationships. Positively influencing people’s behaviour in order to motivate them and promote effective working. Focusing on listening skills, we share ways to improve communication and teamwork to get the best from both internal and external relationships. Controlling Routines. Investigating the processes/systems/routines/series of actions that are linked together to achieve a desired outcome. Recognising the importance of controlling, developing, simplifying and following routines. Managing for Growth shows your team leaders, supervisors and managers how to cultivate a culture of teamwork and continuous improvement within your organisation. Focus for Action Throughout the programme the participants take part in work-based activities that will cause them to evaluate every aspect of their job and identify areas for improvement. By the end of the programme, the participants act on these action lists and implement improvement projects that will deliver measurable results. Continuous Improvement Managing for Growth sets the framework for continuous improvement by transferring skills and knowledge enabling your team leaders to translate organisational strategies into real, measurable outcomes. Format Designed for groups of up to 6 people, the programme is spread over 4 months with the first 7 sessions being held every 2 weeks and the final session a month later. Each session lasts approximately 2 hours.
Budgeting is more than mere vague oversight. Budgeting should deliver the corporate strategy, add shareholder value and lead to a well-run business - for the benefit of all involved in it. Effective budgeting leads to real control - effective day-to-day operational control and more. This course demonstrates what proper budgeting and operational control can do. This course will help ensure that participants: Appreciate the importance of the budgeting process Take ownership of it Use it as a daily working tool - not an annual exercise - to help run their part of the operation Improve their reporting against budget Ensure their delivery against budget 1 Objectives of budgets The budget process Stages - what is the prime aim of a budget? What is forecasting? ObjectivesPlanningImplementation 2 Budget and cost control focus Choosing objectives Links with corporate strategy Links with resource management Can the accounting systems cope? 3 Traditional budgeting and control Benefits and drawbacks The process Control and feedback Reporting - what can be expected? 4 Advanced budgeting and control Understanding the business process Taking out costs Cost awareness ZBB - as valid as ever 5 Reports Reports for action The purpose of a report Content - deliverables and feedback Culture is so important
Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.
Medication Management Train The Trainer Course Aim: To enable Managers and Senior Care Staff to confidently and competently deliver safe, effective, and engaging medication training to their care teams in accordance with best practice and regulatory requirements. Learning Objectives: By the end of this course, learners will be able to: Understand the legal and regulatory framework surrounding medication administration in care settings. Explain the principles of safe medication handling, including storage, administration, and record-keeping. Identify common types of medication errors and strategies to reduce risk. Demonstrate effective teaching techniques to deliver medication training to staff. Create and adapt medication training sessions tailored to the needs of their care team. Assess staff competency in medication management through observation and feedback. Use supporting documentation (e.g., MAR charts, audit tools) to reinforce safe practice. Recognise when to escalate concerns around medication errors or competency. Promote a positive learning culture around medication safety within their service.
Awareness of first aid for mental health: What will you learn? You’ll be surprised by how much you enjoy the 4-hour session. I always make sure the learning process is engaging, interactive and stimulating — so you won’t be bored. Most importantly, it’s a fascinating insight into a subject that’s often brushed under the carpet. It’s a flexible course, and I’m always happy to tailor the content. If there’s an aspect of mental health or addiction you’d like to know more about, please just ask. Here’s the 4-hour course content: Defining mental health, and understanding the stigma surrounding it Factors which affect mental health Roles and responsibilities of a first aider Outline of advice — What to say (and not to say) to someone with a suspected mental health condition Listening without judgement Knowing when to contact the emergency services Identifying signs of stress, and how stress can be managed How to implement a positive mental health culture in the workplace Identifying signs and symptoms of depression, suicide, psychosis, anxiety, self-harm, eating disorders Do bear in mind, this course can’t teach you how to diagnose and treat a mental health condition. That’s the responsibility of a healthcare professional. However, you’ll know where to signpost an individual who needs professional help. You’ll leave with the knowledge and confidence to approach, reassure and support someone when they need it most.
DATE: Monday 15th July TIME: 12:30pm LOCATION: Studio A We will be hosting a meeting to see how many students would be interested in a potential school trip to the Berlin International Film (Berlinale) festival next year, in Spring 2025. Organised by Mark de Valk and Conrad Pollock, this trip will offer you the chance to get to the heart of both the European Film Industry and one of the world's coolest, most vibrant cities. The Berlinale is one of the most prestigious film festivals active today, and you'll be exposed to new releases from around the world, make international connections and get to explore a European capital that's rich in history and culture. Currently we are looking at 5 days and 4 nights overall, with group travel and accommodation together. If you are interested, please join us for this meeting. This trip is open to all CFS students on all courses, and booking will likely take place in Autumn term. Please note, the trip's viability is subject to a minimum number of sign-ups (amount tbc).
Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: Understand what Agile Working is all about Reflect on your management style Recognise the new ways of managing agile workers Choose the right communication methods Understand culture and mindset Identify different ways of measuring performance Focus on innovation and not bureaucracy Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 What's it all about? What is Agile working? What are your personal management concerns? How to make it work Time / location / role / source 2 Your role as an Agile manager Your style Your team's individual preferences Learning to let go Your management style self assessment 3 The 3 areas of focus Trust Delegation Empowerment 4 Communicating effectively New ways of communicating Managing expectations What are you measuring? 5 Your personal action plan What are you going to do differently?