Customer Service Essentials 1 Day Training in Bolton
Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.
Tiny toes ballet is the only children's ballet dancing classes for preschoolers ballet programme in the UK that is fully integrated with the EYFS curriculum. Founded and developed by a trained classical ballet dancer, a qualified ballet teacher, and an experienced primary school teacher. Our UK-wide award-winning preschool children's ballet classes involve fun, learning, storytime, and so much dancing! Tip toes class dance class for babies from 6 months. Twinkle toes ballet for 2 years old. Talent toes for preschool and 3-year-olds all the way up to spinners for seven-year-old children.
This advanced phlebotomy course will allow you to receive practical demonstrations and hands-on training as a part of the practical training to support your role. At the beginning of the session, you will be required to observe the experienced trainers and trained phlebotomists. You will learn how to smoothly draw blood, minimize hazards, and manage the patient’s reaction through a practical demonstration on a mannequin. Finally, under close supervision, you will get the opportunity to collect blood samples from other fellow colleagues. Course Highlights Gain a Recommendation Letter from Your Supervisor Accredited by the CPD Certification Recognised and Valuable Certification Face-to-Face Practical Training Sessions Supervised by experienced phlebotomists Location & Class Schedule Venue Location Nr. 1: Bank Studio, 23 Park Royal Road, NW10 7JH You can select your preferred date from any of the following months: 21st March, 28th March, 4th April, 2025 2nd, 7th, 13th April, 2025 10th, 18th, 25th April, 2025 17th, 24th, 30th April, 2025 21st, 26th April, 1st May, 2025 14th, 21st, 28th May, 2025 18th, 25th May, 1st June, 2025 22nd, 29th May, 5th June, 2025 9th, 16th, 23rd June, 2025 15th, 22nd, 29th June, 2025 24th, 30th June, 4th July, 2025 Venue Location Nr. 2: 83-85 Hagley Road, Birmingham, B16 8QG You can select your preferred date from any of the following months: 14th, 21st and 28th March, 2025 10th, 17th, 24th April, 2025 18th, 25th April, 2nd May, 2025 15th, 22nd, 29th May, 2025 16th, 23rd, 30th May, 2025 13th, 20th, 27th June, 2025 16th, 23rd June and 3rd July 2025 17th, 24th June, 1st July, 2025 Venue Location Nr. 3: Pure Offices, Kembrey Park, Swindon, SN2 8BW You can select your preferred date from any of the following months: 8th, 15th, 22nd February, 2025 15th, 22nd, 29th March, 2025 12th, 19th, 26th April, 2025 17th, 24th, 31st May, 2025 14th, 21st, 28th June, 2025 Venue Location Nr. 4: Filwood Community Centre, Knowle, Bristol BS4 1JP You can select your preferred date from any of the following months: 14th, 21st, 28th March, 2025 16th, 23rd, 30th May, 2025 It can be tough to put your best foot forward in the job market with only online Phlebotomy training. Hence, our practical sessions will provide you with the required experience that your employers might want to see when you apply for the job. This advanced phlebotomy competency training is designed to give you an opportunity to practice, build confidence and gain valuable experience, which will help your professional career when you will apply for the job. This extensive course covers the following credentials: Practical demonstration Labelling tubes Blood-taking techniques Code of practice Safety protocols Needle safety techniques Processing of blood samples Prioritising patients Who is this Advanced Phlebotomy Training Course for? This advanced phlebotomy course is primarily aimed at: Phlebotomists Health Visitors Physiotherapists Occupational Therapists Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career as a phlebotomist Anyone looking to enhance their blood-sampling skills Whether you are a fresher looking to kickstart your career in the field of phlebotomy or practising healthcare looking to enhance your phlebotomy skills, this course will help you achieve your professional aspirations by all means. Aims and Learning Outcomes of this Advanced Phlebotomy Training Course By the end of this advanced phlebotomy course, you will: Know how to utilise proper safety precautions Assess a phlebotomist’s personal and professional attributes Accept the core roles and obligations of a phlebotomist Understand the code of conduct required to be followed by a phlebotomist Know how to draw blood using the right procedure Establish the process to handle venipuncture-related issues Understand how to handle and preserve blood samples safely Entry Requirements In order to attend the advanced phlebotomy course you need to complete our basic phlebotomy training course. However, it is open to students of all academic backgrounds. Assessment Method As part of the assessment, you will be required to execute a live blood draw and collection that will be closely supervised and marked by the experienced phlebotomist responsible for monitoring you. Upon successful demonstration of blood sampling, you will be awarded a certificate of competency that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. Recognised Accreditation This course is accredited by Continuing Professional Development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Competency Certificate and Certificate of Achievement from Lead Academy You will receive a competency certificate after successfully completing the Part 2 of the phlebotomy course, which serves as confirmation that you are qualified to function as a phlebotomist without the need for close supervision. Also, on successful completion of the phlebotomy course, you will be eligible to obtain a CPD accredited PDF and Hardcopy certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy.
What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.
Inspiraology Hypnotherapy Training (IHT) Bristol is a hypnotherapy training course set in the city of Bristol. The course is designed to take you through to level 4.
The Generic Instructor Course trains future Instructors in the principles of adult learning. These skills can then be used to teach fellow healthcare professionals at a number of our courses, including ALS, EPALS and NLS.
Inspiraology Hypnotherapy Training (IHT) Leicester is a national hypnotherapy training course offering fully accredited hypnotherapy training at level 4 HPD, which is considered the gold standard for hypnotherapy training in the united kingdom.