Name: Practical Sales Skills 1 Day Workshop in Crewe
Price: 595 GBP
Availability: InStock

Glasgow 

Hillhead Youth Theatre is back every Sunday afternoon from 28th January 2024.&nbsp; Aimed at all young people aged 5-12! Sessions run&nbsp;2-3.30pm Develop confidence, imagination and performance skils and create an end of term performance!<ul fr-original-style="" style="box-sizing: border-box;">
</ul>

Hillhead Youth Theatre is back!

Aimed at all young people aged 5-12!

Sessions run Sunday afternoons from 2-3.30pm

Develop confidence, imagination and performance skils and create an end of term performance!



Halo Arts

Musical Theatre

Children's Dance

Hillhead Youth Theatre, West End Youth Theatre, Drama Groups Glasgow, Glasgow Youth Theatre

Hillhead Youth Theatre

General admission

Loughborough

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			This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. 
			<div> 4 x 180 minutes</div>
			<div> £890.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<h4>This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. It is equally relevant for Team leaders, managers, business partners and line managers who are held accountable for the performance of the organisation and its employees. </h4>
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT

	
		<h3>Modules/Lessons</h3>
		<h3>By the end of this course, delegates will be able to:</h3>
<ul>
<li>Understand the value of Performance Management to the organisation and individuals</li>
<li>Conduct effective appraisal meetings by inspiring, engaging and developing staff to deliver higher levels of performance</li>
<li>Set and agree performance and behavioural objectives</li>
<li>Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees</li>
<li>Apply appropriate methods to observe performance against objectives</li>
<li>Be able to manage difficult conversations with employees</li>
<li>Provide effective feedback</li>
<li>Outline the coaching process and the role of the coach</li>
<li>Understand how and when to coach</li>
<li>Utilise a tried and tested coaching model</li>
</ul>

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. 
4 x 180 minutes £890.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. It is equally relevant for Team leaders, managers, business partners and line managers who are held accountable for the performance of the organisation and its employees.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT

Modules/Lessons

By the end of this course, delegates will be able to:
Understand the value of Performance Management to the organisation and individuals
Conduct effective appraisal meetings by inspiring, engaging and developing staff to deliver higher levels of performance
Set and agree performance and behavioural objectives
Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees
Apply appropriate methods to observe performance against objectives
Be able to manage difficult conversations with employees
Provide effective feedback
Outline the coaching process and the role of the coach
Understand how and when to coach
Utilise a tried and tested coaching model


Mpi Learning - Professional Learning And Development Provider

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.

Contract and Performance Management

General Admission

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			Every employee needs to have their performance managed and it is equally important to 'catch people doing something right
			<div> 2 Hours</div>
			<div> £240.00 incl. VAT</div>
			
			
		</div>
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	</div>

	

 <div>

		
		 
		

		<div></div>

		<div>
			Want to run this event in-house? Enquire about running this event in-house 
			
		</div>

		<div>
			Interested in attending? Have a suggestion about running this event near you? Register your interest now
			
		</div>
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 <div>
			
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		<h3>Description</h3>
		Performance Management is often confused with Managing Performance, and can be seen as something which only happens when an employee is underperforming. In reality the effective manager understands that every employee needs to have their performance managed and it is equally important to 'catch people doing something right'!

	
		<h3>Modules/Lessons</h3>
		Outcomes: 
<ul>
<li>Describe what Performance Management is, and also what it is not</li>
<li>Demonstrate how to bridge the gap between perception and reality</li>
<li>Outline the impacts of the activity trap</li>
<li>List the differences between Performance Appraisal and Performance Management</li>
</ul>
Content:
<ul>
<li>What is Performance Management?</li>
<li>Koi Carp - The Role of the Manager</li>
<li>Perception v's Reality - establishing agreed performance criteria</li>
<li>Applying the 80/20 rule to your team</li>
<li>What causes underperformance</li>
<li>Management by Objectives/Setting SMARTER Goals</li>
<li>Avoid the Activity Trap</li>
<li>Performance Appraisal v's Performance Management</li>
</ul>
Modules:
What is performance management?
<ul>
<li>What is Performance Management? - and what it isn't!</li>
<li>Koi Carp - Understanding the Role of the Manager</li>
<li>Perception v's Reality - establishing agreed performance criteria</li>
</ul>
The 80/20 rule
<ul>
<li>Understanding your team and 'where' the sit</li>
<li>Is Pareto right in this instance?</li>
<li>What causes underperformance?</li>
</ul>
Goal Setting
<ul>
<li>Peter Drucker's Management by Objectives concept</li>
<li>SMARTER Objectives</li>
<li>Why objectives matter. The importance of both formal and informal review</li>
<li>Avoid the 'activity trap'</li>
</ul>
Performance Appraisal v's Performance Management
<ul>
<li>Are they the same thing? If not, what is the difference?</li>
<li>Understanding the role of the performance appraisal, and how to conduct a meaningful appraisal for your employees.</li>
</ul>

Every employee needs to have their performance managed and it is equally important to 'catch people doing something right
2 Hours £240.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Performance Management is often confused with Managing Performance, and can be seen as something which only happens when an employee is underperforming. In reality the effective manager understands that every employee needs to have their performance managed and it is equally important to 'catch people doing something right'!

Modules/Lessons

Outcomes: 
Describe what Performance Management is, and also what it is not
Demonstrate how to bridge the gap between perception and reality
Outline the impacts of the activity trap
List the differences between Performance Appraisal and Performance Management
Content:
What is Performance Management?
Koi Carp - The Role of the Manager
Perception v's Reality - establishing agreed performance criteria
Applying the 80/20 rule to your team
What causes underperformance
Management by Objectives/Setting SMARTER Goals
Avoid the Activity Trap
Performance Appraisal v's Performance Management
Modules:
What is performance management?
What is Performance Management? - and what it isn't!
Koi Carp - Understanding the Role of the Manager
Perception v's Reality - establishing agreed performance criteria
The 80/20 rule
Understanding your team and 'where' the sit
Is Pareto right in this instance?
What causes underperformance?
Goal Setting
Peter Drucker's Management by Objectives concept
SMARTER Objectives
Why objectives matter. The importance of both formal and informal review
Avoid the 'activity trap'
Performance Appraisal v's Performance Management
Are they the same thing? If not, what is the difference?
Understanding the role of the performance appraisal, and how to conduct a meaningful appraisal for your employees.


Every employee needs to have their performance managed and it is equally important to 'catch people doing something right

Introduction to Performance Management

Preston

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Mangates

Conflict Management

Conflict Management 1 Day Training in Preston

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Preston

Master Business Networking in Just 1 Day - Join our Workshop in Preston

St Asaph

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in St Asaph

York

Practical Sales Skills 1 Day Workshop in York

Northampton

Practical Sales Skills 1 Day Workshop in Northampton

High Wycombe 

Practical Sales Skills 1 Day Workshop in High Wycombe 


Crewe

Practical Sales Skills 1 Day Workshop in Crewe

Grantham

This training covers two essential aspects: understanding the Highway Code and road safety measures to handle accidents, incidents, and breakdowns.Highway Code Training Content:<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course introduction, objectives, and expectations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to the Highway Code and its relevance.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of road users and training for various groups.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Respecting and understanding the risks to different road user categories.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations.</li></ul>Driver Health and Wellbeing&nbsp;will equip you with the knowledge and tools to:<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the impact of physical and mental health on driving performance.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify early warning signs of fatigue, stress, and other health issues.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn effective strategies for managing work-life balance and reducing stress.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Promote a healthy lifestyle to enhance overall well-being and driving safety.</li></ul>Join us to enhance your knowledge of the Highway Code and road safety preparedness. Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys

This training covers two essential aspects: Understanding the highway Code and road safety measures to handle accidents, incidents, and breakdowns.
Driver Health and Wellbeing:
Understand the impact of physical and mental health on driving performance.
Identify early warning signs of fatigue, stress, and other health issues.
Learn effective strategies for managing work-life balance and reducing stress.
Promote a healthy lifestyle to enhance overall well-being and driving safety.
Drivers’ Hours and Working Time Regulations:
Master the Rules of the Road Ensure compliance with complex driving and rest regulations. 
Understand the impact of hours worked on driver safety and well-being. 
Learn how to effectively manage driving and rest periods, breaks, and exemptions to avoid penalties and protect your business.
Join us to enhance your knowledge of the Highway Code and road safety preparedness. 
Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys. 

Please review our Terms and Conditions for more information.


Total Compliance 

Police Driving

Certificate in Emergency Response Ambulance Driving (CERAD)

Drink Driving Rehabilitation Course (DDR)

Driving Instructor

Practical Driving

Driver CPC

Driver CPC- 7 Hour Course/Driver Health, Wellbeing / Driver Hours, Working Time & Tachograph - April 25

Driver CPC- 7 Hour Course/Driver Health, Wellbeing / Driver Hours, Working Time & Tachograph


I Stress, Eustress, We all stress
Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm.  We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Let’s talk. 
Workshop outline:  
Stress and mental health 
Eustress and distress 
Discuss approaches to coping with stress 
Explore what might be helpful to promote self-care 
Practice conversation starters 
Self-care and wellbeing resources 

Our 2-hour workshop packages 
At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training.  
With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. 

    Our training courses and workshop collection


 
Why Mindmaps Wellbeing?
Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. 
Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace  
Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs  
Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention  
Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact 


Mindmaps Wellbeing

I Stress, Eustress, We All Stress: Combating stress with self-care and conversation starters. 
Public workshop 

<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">
<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">
<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">

<p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>Empower Your Business with YouTube: Practical Workshop&nbsp;Harness YouTube to expand your reach, build brand awareness, and boost sales. Our interactive YouTube for Business workshop provides essential skills to set up and optimise your channel for success.&nbsp;What You&#39;ll Learn:&nbsp;Create a Professional Channel: Build a captivating YouTube channel that represents your brand.Optimise for Search: Learn key techniques to ensure your videos are easily found.Effective Marketing: Discover strategies to promote your videos, generate leads, and increase conversions.Analyse Performance: Use analytics to refine your strategies and improve content.&nbsp;Enrol Today and Transform Your Business&nbsp;Seize this chance to harness YouTube&#39;s potential. Enrol now in our YouTube for Business workshop and start creating videos that engage and elevate your business. 

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<iframe width="560" height="315" src="https://www.youtube.com/embed/lND5ACrCVos?si=1wlFLPU_5PfiL4Ri" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;">&nbsp;&nbsp;&nbsp;</iframe>


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Empower Your Business with YouTube: Interactive Workshop
Harness YouTube to expand your reach, build brand awareness, and boost sales. Our interactive YouTube for Business workshop provides essential skills to set up and optimise your channel for success.
What You'll Learn:
Create a Professional Channel: Build a captivating YouTube channel that represents your brand.
Optimise for Search: Learn key techniques to ensure your videos are easily found.
Effective Marketing: Discover strategies to promote your videos, generate leads, and increase conversions.
Analyse Performance: Use analytics to refine your strategies and improve content.
Enrol Today and Transform Your Business
Seize this chance to harness YouTube's potential. Enrol now in our YouTube for Business workshop and start creating videos that engage and elevate your business.
Explainer Video:



Clockwork Eye Video

Video

Video Marketing

Video Creation

Mobile Video Production

Video Design

Video Production

Video Editing

Video & Mobile Marketing

Learn how to create and manage a successful YouTube channel for your business. This workshop will cover everything you need to know when setting up and using YouTube in your business. You will also learn how to use YouTube analytics to track your channel's performance to help you make improvements.

YouTube For Business (Interactive Workshop)

Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s.Sharing and networking session.<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Q2 Reporting THIS SESSION WON&#39;T BE RECORDED. <div fr-original-style="" style="box-sizing: border-box;"> Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</div></div>

Supporting your team - a manager's guide

Facilitated by Claire Warner
Charity Culture, Wellbeing & Leadership Specialist

Aimed at managers | heads of | directors working in fundraising and marcomms leadership roles in UK hospices

Please only sign up for this session if you have line management responsibility

- - -

Managing a team of fundraisers isn’t just about hitting targets - it’s about keeping your people motivated, engaged, and well-supported. Hospice fundraising comes with unique pressures, and as a manager, you play a crucial role in helping your team navigate them.

This practical, interactive workshop will help you:
 ✅ Recognise the early signs of stress and burnout in your team
 ✅ Create a culture of support, resilience, and psychological safety
 ✅ Implement strategies to balance high performance with team wellbeing

With real-life examples, discussion, and actionable takeaways, you’ll leave with the tools and confidence to be a stronger, more effective leader for your fundraisers.

- - -
Claire Warner (she/her) is a Charity Culture, Wellbeing & Leadership Specialist. 

Before developing this specialism, Claire had 19 years working in the charity sector, including 10 years in Director / Senior Leader roles. But it was a period of significant unwellbeing (breast cancer) that led Claire to the career change. And it was in conducting a large piece of research into sector wellbeing, that Claire recognised this significant gap in provision and went on to create Lift. 

In 2020, Claire won the Best Digital Leader Award at the Social CEO Awards for her wellbeing work during the pandemic. In 2021, she curated the first Charity Workplace Wellbeing Summit and was named as one of Charity Times Magazine’s 20 Pandemic Pioneers.

Claire lives in rural Lancashire with her husband, their two daughters, Rowan the dog and horses Maddie and Bernie.

Hospice Income Generation Network

Wed 23 Apr 2025 - Supporting your team

Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests

Mastering Regularity Rallying: A 60-Minute Webinar
Elevate your rallying skills with this focused, one-hour webinar designed to boost your confidence in regularity time keeping, essential for competitive historic road rallying on public highways. Dive into the essentials of average speed tables, timing strategies, and control procedures, and gain insider tips for recovering from common mistakes to stay on course. Perfect for competitors aiming to excel in top-tier events like the HERO Rally of the Tests or HRCR Championship rallies, this webinar offers practical insights to enhance your performance. Join us to refine your skills and gain a competitive edge!

Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on Average Speed Table style regularities.

Rally Navigation - Regularity for Improvers

EFQM Performance Improvement Practitioner Course
A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework.
The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.
 
Who is it for?
This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
 
Benefits
By the end of the course, participants will be able to:
Explain the overall RADAR logic
Explain the main principles of positive culture and mindset for driving performance
Describe how RADAR can be implemented into an organisation to improve performance at every level
Identify how to use RADAR to drive the management agenda
Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework.
Programme
The main topics covered during the EFQM Performance Improvement Practitioner training are:
RADAR logic and examples of how it can be used
Using RADAR to drive the management agenda
Using RADAR to drive strategic initiatives
Using RADAR to set up strategic KPI’s
RADAR as a Performance Improvement Framework
Case studies and group exercises
RADAR Improvement Matrix self-assessment
The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.
 
Further Development
The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. 
 
Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.
 
EFQM Performance Improvement Leader
If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours.


Dates and time:
This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT



Cost:
£1000 + VAT

Centre for Competitiveness

EFQM Performance Improvement Practitioner Workshop - May 2025

Performance Development Coaching is a term broadly used to cover 1:1 work with individuals who are deemed to have high potential or require individual focus for increased on the job performance. However, it is important to gain a clear understanding of the key objectives that this approach is seeking to achieve in the context of your own business and for your own people and we therefore offer a free 30 min discovery session to discuss your needs. &nbsp;Coaching provides a safe environment where individuals can discuss new ideas and techniques with someone outside of the organisation, freeing themselves from judgement or the fear of failure. They are supported and encouraged to take positive steps forward in their own personal growth for their own benefit and that of the wider business, enabling it to thrive.As such each session remains confidential between the coach and coachee, including the content and nature of the discussions, as this builds mutual trust and rapport. If the coach feels communication outside of this 1:1 environment is required with the wider business, they will work with the coachee on strategies for them to communicate these directly.Each session is 90 mins long, and is directed by the developmental needs of each individual coachee, where they will set the objective for the session, within the wider context of their own personal and performance development. To give each coachee the time to reflect and work on content discussed in these sessions, we suggest a bi-weekly timetable of an initial 6 sessions, but options are available to book just 1, 3 or 6 sessions, with varying discounts. &nbsp;You will be asked to select the date and time of your first session and the remaining dates will be agreed with you in your first zoom session.These sessions will be conducted via zoom. However, we do offer face-to-face meetings within East Anglia and London please email <a href="mailto:enage@puritas.org.uk" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">engage@puritas.org.uk</a>, if this is your preferred option, prices differ depending on location.

Performance Development Coaching is a term broadly used to cover 1:1 work with individuals who are deemed to have high potential or require individual focus for increased on the job performance. However, it is important to gain a clear understanding of the key objectives that this approach is seeking to achieve in the context of your own business and for your own people and we therefore offer a free 30 min discovery session to discuss your needs. 
Coaching provides a safe environment where individuals can discuss new ideas and techniques with someone outside of the organisation, freeing themselves from judgement or the fear of failure. They are supported and encouraged to take positive steps forward in their own personal growth for their own benefit and that of the wider business, enabling it to thrive.
As such each session remains confidential between the coach and coachee, including the content and nature of the discussions, as this builds mutual trust and rapport. If the coach feels communication outside of this 1:1 environment is required with the wider business, they will work with the coachee on strategies for them to communicate these directly.
Each session is 90 mins long, and is directed by the developmental needs of each individual coachee, where they will set the objective for the session, within the wider context of their own personal and performance development. To give each coachee the time to reflect and work on content discussed in these sessions, we suggest a bi-weekly timetable of an initial 6 sessions, but options are available to book just 1, 3 or 6 sessions, with varying discounts. You will be asked to select the date and time of your first session and the remaining dates will be agreed with you in your first zoom session.
These sessions will be conducted via zoom. However, we do offer face-to-face meetings within East Anglia and London please email engage@puritas.org.uk, if this is your preferred option, prices differ depending on location.

Puritas

Performance Management

Personal Development

Coaching

Professional Development

Continuous Professional Development (CPD)

Performance Development Coaching provides a safe space for individuals to explore new ideas and techniques without judgement, fostering personal growth and benefiting the wider business. Sessions are confidential, 90 minutes long, and tailored to individual developmental needs, with a bi-weekly schedule of six sessions suggested. These sessions are conducted via Zoom, with face-to-face options available in East Anglia and London; email engage@puritas.org.uk for details.

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