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Boost Customer Satisfaction: Join us 1 Day Training in Craigavon

By Mangates

Customer Service Essentials 1 Day Training in Craigavon

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon
Delivered In-Person + more
£595 to £795

Business Relationship Management Fundamentals

By IIL Europe Ltd

Business Relationship Management Fundamentals Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

Business Relationship Management Fundamentals
Delivered In-Person in LondonFlexible Dates
£795

Boost Customer Satisfaction: Join us 1 Day Training in Solihull

By Mangates

Customer Service Essentials 1 Day Training in Solihull

Boost Customer Satisfaction: Join us 1 Day Training in Solihull
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Wokingham

By Mangates

Customer Service Essentials 1 Day Training in Wokingham

Boost Customer Satisfaction: Join us 1 Day Training in Wokingham
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Heathrow

By Mangates

Customer Service Essentials 1 Day Training in Heathrow

Boost Customer Satisfaction: Join us 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Buxton

By Mangates

Customer Service Essentials 1 Day Training in Buxton

Boost Customer Satisfaction: Join us 1 Day Training in Buxton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle

By Mangates

Customer Service Essentials 1 Day Training in Newcastle

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle
Delivered In-Person + more
£595 to £795

Certified Business Relationship Manager (CBRM)

By IIL Europe Ltd

Certified Business Relationship Manager (CBRM®): In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).

Certified Business Relationship Manager (CBRM)
Delivered in London or UK Wide or OnlineFlexible Dates
£3,195

Business Relationship Management Fundamentals: In-House Training

By IIL Europe Ltd

Business Relationship Management Fundamentals: In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

Business Relationship Management Fundamentals: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£795