394 Courses

10 Soft Skills You Need 1 Day Training in Derby

10 Soft Skills You Need 1 Day Training in Inverness

Problem Solving in the Workplace -1 day training course delivered in Nottingham The course is for any manager or staff member who is required, within the course of their work to think creatively to bring about improvements and overcome obstacles within their job role. To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options towards solving problems within their work place.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

10 Soft Skills You Need 1 Day Training in Aberdeen

10 Soft Skills You Need 1 Day Training in Solihull

10 Soft Skills You Need 1 Day Training in Maidstone

10 Soft Skills You Need 1 Day Training in Elgin

10 Soft Skills You Need 1 Day Training in Carlisle

10 Soft Skills You Need 1 Day Training in Manchester