4203 Courses

£ Enquire Highfield Functional Skills Qualification in Mathematics, level 1 45 - 50 hours

£ Enquire Highfield Level 3 Award in Delivering Training (RQF) Three day course

£ Enquire Highfield Functional Skills Qualification in Mathematics, level 2 45 - 50 hours

Microsoft Excel is the world's most popular spreadsheet program, learning how to use the software with Osborne Training shows that you've taken one of the best Excel training courses available. A comprehensive training course with up to date material to practice at home and during your class. You will also be provided a step by step manual of all the tricks you can do using Excel spreadsheets to gain better management reporting and budgeting skills. It is a fundamental programme for professional Accountants. Excel spread sheets are the most powerful tool, extensively used for reporting and analysis. Having advanced skills on excel can excel your career and help you to stand ahead of the competitive job market. Advanced skills on excel is a must for any potential professional accountants. You will receive an attendance certificate once you complete the course successfully. Excel Course Content Creating worksheets, formatting text Simple and complex formulas Handling rows and columns Autocomplete, using styles, headers and footers, Average, max and min functions and using charts. Use of IF Formula Summing Techniques Cell References Formula Linking Sumifs Tables and Bordering Look up References (Vlookup, Hlookup,etc) Data Validation Conditional Formatting Date & Time Formulas Charts & Graphs Protection & Security Creating Pivot Table Pivot Table Analysis

Driver CPC is short for “Driver Certificate of Professional Competence”. This was introduced by an EU Directive in 2003. LGV and PCV drivers require to complete a total of 35 hours of CPC Periodic training every 5 years. This is classroom based and modules are delivered in 7 hour sessions.

The half-day First Aid for Mental Health Awareness course provides a concise yet impactful overview of essential mental health concepts. Participants gain a foundational understanding of common mental health conditions, learn to recognize signs and symptoms, and explore effective communication strategies.

Why do you need CPD Courses? CPD stands for Continuous Professional Development. As an accountant, it is vital to gain CPD points to comply with Professional Accounting Bodies (such as ACCA, AAT, CIMA, ICAEW etc.) requirement and to retain your membership. CPD Course Overview You can join various practical accounting cpd courses designed to build the bridge between knowledge and practical aspects of accounting and tax. With this cpd courses many modules of tax and accounting are covered in addition to Computerised Accounting & Payroll. After completing the cpd training you will have the chance to get hands on experience which will open the door for highly paid jobs in Accounting, Tax & Payroll sector. CPD Training Method Classroom Based - Osborne Training offers Daytime or Weekend sessions for accounting CPD Training Courses in London. Online Live - Osborne Training offers Evening or Weekend sessions for online CPD Training Courses through Virtual Learning Campus. A course certificate from Osborne Training, confirming CPD Points and Completion. Total Accounting Training with Job Placement Total Taxation Training Corporation Accounting and Tax Return Income Tax Return Advanced Excel Training

Overview In this competitive era no matter how much hard work and solid efforts are contributed still, too many projects end up creating unneeded and unsellable products. There is a significant risk that the outcome of the project may not be relevant to the client/user requirements or become outdated when needs change. Here is where Design Thinking and Agile Management play their role. The combination of Agile and Design Thinking should be used in order to achieve impactful outcomes. Agile and design thinking together works well and gives an effective approach to product development, one that results in efficient resolutions to significant problems. In this course, you'll learn how to define and determine what's important to a user primary in the process, to frontload value, by directing your team on testable narratives about the user and generating an effectively shared perspective. For more dates and Venue, Please email sales@gbacorporate.co.uk

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise. The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future. Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to: Break a project down into manageable sections and ensure nothing is left out Understand and apply estimating techniques to develop realistic estimates Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to Manage project risk effectively to protect project value Monitor, control and re-plan the project to best keep it on track Close out the project and ensure the project comes to an orderly end 1 Introduction Self-introductions and personal objectives Course objectives Sharing of project issues 2 Project management concepts Characteristics of a project and what should be kept as operational responsibilities Understanding the triple and quadruple constraints - and their limitations Prioritising requirements through the MOSCOW technique Product v project life cycle Key project roles and responsibilities - the importance of sponsorship and clarity of roles 3 Starting a project, and the importance of the terms of reference / project brief Avoiding the pressure to 'just do it'! The importance and benefits of planning The best time to learn! Initial project documentation - the BOSCARDI approach 4 Breaking the work down Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure Guidelines for creating a work breakdown structure to ensure the full work scope is identified 5 Estimating Alternative estimating techniques and associated confidence levels Further considerations - loss and resource factors 6 Organising the work Use of network diagrams to develop a clear sequence of work Critical path analysis and calculating the project duration and task float - and usage 7 The management of project risk Understanding the nature of project risk The risk analysis and risk management processes How to best manage threats and opportunities Running a risk workshop Using the risk register 8 Scheduling the work The importance of the Gantt chart and understanding its limitations The Gantt chart layout and using alternative views such as the tracking Gantt Using alternative dependencies 9 Resource issues Assigning resources and resolving resource overloads Crashing and fast-tracking your project and potential issues to look out for 10 Controlling the project The control cycle and alternative feedback mechanisms Alternative progress reporting Assessing the impact The importance of re-planning The benefits of control Change control - the importance of impact analysis The steps of change control and the use of the issue register 11 Closing the project The project closure checklist Reviewing the project - things to avoid Developing meaningful lessons and ensuring they are applied effectively The post-project review - its importance to the organisation