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Learn Italian with Tertulia Language

Learn Spanish with Tertulia Language

Course Information Who should attend? This course is provided for people who work in the care sector and are required to have knowledge and understanding to those who provide Medication Administration in Care environments Course delivery This course is delivered in 1/2 day of classroom training led by a professional instructor to cover the all course elements: Legislation Administering Medication Responsibilities Reporting Medication Errors MAR Charts Controlled Drugs Side Effects PRN Medication Duty of Candour Availability Private bookings available, contact us for more information Public course dates appear in our training calendar This is a CPD Accredited Course Pentagon Skills is a Skills for Care endorsed training provider

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

A creative workshop in creating and styling a beautiful table scape to wow your guests and gain confidence in flower arranging.

Project Communication Skills: In-House Training Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership

Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Basic Life Support Qualification Four Hours Cost:  £40 + vat per person A maximum of 12 students can be accommodated on this course, and all candidates must be a minimum of 14 years of age to qualify. SYLLABUS This regulated Level 2 Basic Life Support qualification will give learners the skills, knowledge and practical competence to administer First Aid until Professional Medical help arrives. It is particularly suitable for healthcare professionals for the purpose of Continual Professional Development (CPD. SYLLABUS A range of subjects are covered including: Cardiopulmonary Resuscitation (CPR) Primary Survey Choking Assessment and Marking Safe use of an Automated External Defibrillator (AED) Recovery Position CERTIFICATION This qualification is valid for three years from the date of achievement. The learner will need to complete the full course again to qualify for a further three years. It is recommended that the learner attends annual refresher training. Immediate Life Support • ILS Training The Immediate Life Support (ILS) course provides the necessary knowledge and skills when dealing with cardiac arrest or other cardiovascular emergencies. These workshops are designed for healthcare professionals who must be equipped to deal with life-threatening emergencies. Our ILS workshops are interactive, engaging, and hands-on. We believe that learning is best achieved through practice, so our workshops involve real-life scenarios where participants can apply their newly acquired skills under the guidance of experienced instructors. Upon completion of a First-Aid Qualification, employers can be assured that they have highly-trained personnel capable of responding swiftly and effectively to any First-Aid needs. This fulfils legal obligations and contributes to a safer, more caring work environment for all. In essence, the First Aid Certification is more than just a qualification; it’s an investment in the health and safety of your workforce.

Course Introduction for VTCT upgrade The VTCT qualification is recognised around the world and will allow you to be employed in a clinic, salon or allow you to set up your own business. The Federation of Holistic Therapists and the Association of Reflexology, two of the biggest Holistic Therapy organisations which both accept members with this qualification. Description Reflexology uses many techniques to manipulate reflex zones found in the feet, of which correspond to a specific body part. The zones have been mapped and this enables the Reflexologist to treat the whole body via these reflex zones on the feet. The treatment is primarily used for the stimulation of all bodily systems and aiding relaxation. Reflexology is performed frequently within the Health Service personnel and has a role in comforting and supporting terminally ill patients. This 5 day VTCT Course leads to practitioner status, focusing on providing you with knowledge of the principles of reflexology, competence in dealing with clients, correct use of consultation techniques and good use of planning treatments. You will also learn the benefits and techniques of reflexology and how to target certain key areas such as: Pregnancy or Hand Massage. Duration 5 days, 10.00am – 5.30pm. Practical elements are covered over 5 days attendance at our Academy. Theory elements are covered by homestudy. Qualification Structure T/501/9101 - Knowledge of Anatomy, Physiology and Pathology for Complementary Therapies F/501/9117 - Provide Reflexology A/501/9116 - Reflective Practice for Reflexology Y/501/9253 - Principles and Practice of Complementary Therapies K/501/9256 - Health, Safety and Hygiene for Complementary Therapies H/501/9255 - Business Practice for Complementary Therapies D/501/9111 - Knowledge of Less Common Pathology for Complementary Therapies Course Contents Health, safety, hygiene and security with regard to the complementary therapy industry. Principles and practice of the complementary therapy industry. Knowledge and understanding of anatomy, physiology and common pathology of the human body. How to prepare for and provide an effective reflexology treatment and adapt to client requirements. Contra-indications and contra-actions, advice to be given to the client, record-keeping, evaluation of treatments and reflection on professional practice. Recognising Body Language Stress and Illness Analysis of Posture Legal Aspects, Code of Conduct and Ethics Advanced Techniques including the use of Meridian lines and Chakra's Home Study You can register your place and receive your lifetime membership. You can then make a start on some of the theory work sent to you by us here at the Academy. This includes your Anatomy and Physiology assignments that you can work on in the privacy of your own home. This allows you to have more time to focus on the practical when the class meets together. Approx. 5-10 hours per week need to total your home study time spent. The home work will need to meet the quality of National Standards. You will also be expected to complete 100 reflexology treatments from the start to the end of the course. You will also need to complete some assignments that will be required for your portfolio and a work-book will need to be completed. There are also 2 small exams that will be taken at the Academy in order to assess your understanding of Health and Safety and Anatomy and Physiology. These are multiple choice assessments and are nothing to worry about! Included in the Course Comprehensive course materials, handouts and work-book Online Resources: Virtual Learning Environment packed with extensive support materials, resources, help and advice Post-training support by phone, instant messaging or email (if desired) Assessment of practical/written work included (Must be sent Recorded Delivery) VTCT QCF Diploma in Reflexology Lots of fun and knowledge from Tutors with a whole wealth of skills and experience Light refreshments including tea, herbal tea, coffee and water Cost Training - £999

Awareness for First Aid for Mental Health  One Day Course Cost:  £75 + vat per person SYLLABUS A range of First Aid for Mental Health related subjects are covered, including: What is First Aid for Mental Health Identifying Mental Health conditions Providing advice and starting a conversation Stress Mental health conditions Drugs and alcohol First Aid for Mental Health action plan First Aid for Mental Health in the workplace CERTIFICATION A Level 2 Award in First Aid for Mental Health will be issued to the learner, subject to successful assessment. This qualification is valid for three years from the date of achievement. It is strongly recommended that the learner attends annual refresher training. The learner must complete the entire course again to re-qualify for a further three years. Maximum of 16 people First Aid • Mental Health One of our standout offerings is our In-Person Workshops on First Aid for Mental Health. These Workshops are designed to help participants understand mental health better, recognise signs of mental health issues in others and learn how to provide initial help and guide a person towards appropriate professional help. Mental Health is just as important as physical health, yet it often gets overlooked in traditional First Aid Training Programmes. We aim to change this at APLUS Medical Services & Training by providing comprehensive Mental Health First Aid Training. Our interactive and engaging Workshops provide participants with practical skills they can use in real-life situations. They are led by experienced Mental Health Professionals passionate about raising awareness about mental health issues and empowering others with the knowledge and skills to make a difference.