3798 Courses

Join us for a fun Interior Design Workshop where we'll explore the world of colours and how to incorporate them into your projects.

Learn mosaic crochet in Surrey - this is an immersive 4 x 2 hour course running on Tuesday evenings in Walton-on-Thames.

Mix your Own Palette and create a set of coasters & a decorative tray while enjoying delicious pizza and Italian craft beers!

Make this unusual Ying Yang with an integrated rustic handle. During the course you will use several different natural coloured willows and apply different weaving techniques to make your basket completely individual. Enjoy a day of craft with refreshments provided. Please bring your own lunch.

Come along to this free event to find out more about Dramatherapy! Whether you're looking to explore an alternative approach to traditional talking therapy for yourself, or you're a therapist/healthcare professional wanting to find out more, this workshop is free and open to all who are curious! The two hours will be both informative and experiential, allowing you to dip your toe into the theories and techniques of Dramatherapy. Tea, coffee and pastries provided! Course Leader: Abigail Nelson

Discover How to Transform LinkedIn into Your Ultimate Tool for Business Success! Agenda Introduction to LinkedIn's Potential Identifying Your Ideal Customer Profile (ICP) LinkedIn Statistics: Why You Should Be Using LinkedIn Optimising Your LinkedIn Profile Effective Networking Strategies 3 Step Posting Strategy Using LinkedIn Automation (Free system shared within the session) Demonstration of System In Action Key Takeaways Workshop Conclusion About this event Turn LinkedIn into Your Go-To Tool for Business Wins I've been in the business of attracting new customers and boosting sales for nearly 20 years. Through all the challenges, I've learned what really works to make businesses of all sizes thrive. Now, I'm here to share that goldmine of knowledge with you. Why This Masterclass? Things have changed in how we find new business, and we've got to change with them. We're living in a digital world, and it's time to update our methods or we'll be left behind. Success on LinkedIn comes from building true, meaningful connections. This masterclass is your chance to learn from what I've been through and use it to give your business a boost. Unlock Your Potential: What You'll Gain: 💪The Power of LinkedIn: See how LinkedIn can open new doors for your business. 👨‍💼Finding Your Perfect Customer: Learn how to spot and connect with the people who need what you offer. 💻 Why LinkedIn Matters: Real talk on why LinkedIn is essential for your business plan. 💥Making Your Profile Pop: Tips to make sure you catch the eye of potential clients. 👯Networking the Right Way: How to make genuine connections that pay off. 📬My 3-Step Plan for Posts: Learn how to write posts that people want to read and respond to. 🤖 Smart Use of Automation: Find out about free tools that make finding leads easier. 👩‍🏭 Key Lessons to Take Away: Practical advice you can start using right away. 🏁 Wrapping Up: We'll end with a clear plan to make your LinkedIn work harder for you Why Learn from Me? I do LinkedIn differently. Instead of pushing hard sales, I focus on real connections, sharing stories, and planning smart content. This masterclass isn't just about learning; it's about changing how you use LinkedIn. You'll go from just making contacts to really growing your business, all while staying true to yourself. Join the Journey: Redefine how you use LinkedIn to get leads in a way that's true to you. With me guiding you, learn how to turn LinkedIn into a key player for your business success. Spaces always fill up fast with only 5 seats per session! So make sure you reserve your spot and get ready to master LinkedIn and boost your business! Cant wait to meet you! Jodie 💜 Frequently asked questions What experience do you have? I'm a CPD certified business owner with nearly two decades of experience in creating effective strategies for businesses of all sizes, from solo entrepreneurs to SMEs and well-known brands. My expertise lies in generating new business opportunities and driving growth. Who is this masterclass for? This masterclass is designed for anyone looking to leverage LinkedIn to grow their business. Whether you're a beginner unsure where to start or you're already on LinkedIn but not seeing the results you want, this session will provide valuable insights and strategies for success. What will I learn in this masterclass? You'll learn how to optimise your LinkedIn profile, identify and engage your ideal customer, and use strategic content and storytelling to build genuine connections. We'll also cover effective networking strategies, a simple yet powerful posting strategy, AND how to use LinkedIn automation tools. How is this masterclass different from others? What sets this masterclass apart is the focus on authentic relationship-building over hard sales tactics. You'll gain insights from my 20 years of experience in generating business growth, packaged in practical, actionable strategies that respect the authenticity of your brand! What results can I expect from applying what I learn? By applying the strategies and insights from this masterclass, you can expect to see a noticeable improvement in your LinkedIn presence. This includes attracting more of your ideal clients, increasing engagement on your posts, and ultimately, generating more leads and sales opportunities!

Beginner Photography Workshop with Nick Church Photography. Teaching you everything you need to know to start or accelerate your photography journey.

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

– the practical skills you need High levels of anxiety can be very debilitating – this workshop gives you important insights and a wide range of proven techniques to help reduce long-term anxiety, panic attacks, GAD and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Jo is incredibly adept at teaching this important subject, backed up with evidence and so many useful techniques. Thank youCATHERINE, FAMILY SUPPORT WORKER What will you learn Tried and tested psychological techniques for dealing with over-anxiety Why it’s important to distinguish between two fundamental kinds of anxiety – and methods for dealing with both How to recognise panic attacks and deal with them effectively The genetic factors that make some people more vulnerable to anxiety Ways to change a poor sleep pattern caused by anxiety New perspectives on what drives anxiety – including when its basis lies in trauma Why some people may dissociate (appear to ‘tune out’ or not be present) when very stressed, and what to do about it The three different components of anxiety – and why anxiety can get out of control How anxiety affects the body – and how the body affects anxiety Why people become hypervigilant – and how this can be reduced How to separate a person from their anxiety Five effective methods for bringing down physiological arousal very quickly – and safely Why social anxiety occurs and how to handle it Tips for reducing anxiety in those with additional conditions, such as autistic spectrum disorder, ADHD, bipolar and borderline personality disorder What happens in the brain when we become anxious – insights from neuroscience How guided imagery speeds up treatment for high anxiety plus special tips for using it with clients suffering from over-anxiety How stories can complement therapy for anxiety A range of new skills and techniques for reducing severe anxiety, with plenty of opportunity to practise them yourself on the day Very useful - lots of practical new anxiety management techniquesCOUNSELLOR Why take this course More and more people’s lives are being blighted by anxiety, causing distress to all involved. The anxiety may have initially been focused on realistic, understandable concerns – such as financial difficulties, health, job insecurity or unemployment, relationship problems (particularly complex in blended families) or fears about the future in an increasingly uncertain world – but has spiralled out of control. Or it may have no clear cause and manifests as an ever-present feeling of being ‘wired’, tense or vulnerable, very often accompanied by out-of-control thoughts. The person may be hypervigilant, unable to relax and highly miserable. Left unaddressed, chronic anxiety can also badly affect sleep and physical, as well as mental, health. The good news is there’s much that we can do to reduce this suffering. This highly practical course focuses on giving you the key information and practical skills you need to lower anxiety levels and help people manage their own anxiety better. It concentrates on generalised anxiety (including generalised anxiety disorder – GAD), social anxiety and panic attacks, but also addresses how to handle anxiety that is a feature of conditions such as autistic spectrum disorder, ADHD and bipolar and borderline personality disorder. Good to know This day complements the Online Course: ‘Understanding anxiety – and managing it without drugs’ Trauma, phobias and obsessive compulsive disorders are dealt with on separate practical skills training days (see “The Rewind Technique – Effective treatment for trauma (PTSD) and phobias” and “Obsessive compulsive disorder – understanding OCD and how best to treat it.”) Course Programme The ‘How to Control Chronic Anxiety’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Understanding the causes, indications and impacts of chronic anxiety 11.00am Discussion over tea/coffee 11.30am Approaches to help overcome difficulties with anxiety 1.00pm Lunch (included) 1.45pm Anxiety and associated conditions 3.00pm Discussion over tea/coffee 3.15pm Using guided imagery and mental rehearsal 4.00pm Day ends Who is this course suitable for? Anyone who works with or treats people who may be highly anxious – such as psychotherapists, counsellors, health and social care professionals, educators and individuals working in a variety of capacities in any number of organisations. The course will also provide valuable understanding and practical help for anyone struggling to deal with their own chronic anxiety or for those in relationships or families affected by chronic anxiety.* The day offers the chance to gain life skills of benefit to everyone. * Please Note: This course is not a substitute for individual therapy but there are lots of techniques that anyone suffering from anxiety can take away and use themselves. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.