Customer Service Essentials 1 Day Training in Cambridge
Learners will gain the knowledge, skills and competences needed to deal with a wide range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Ambulance Care Assistant (PTS), Community First Responder or Event First Responder and more. Learners must be at least 17 years old on the first day of training. Learners must hold a valid in date FREC3 certificate. The Learner needs to retake the qualification before the certificate expiry date to remain qualified. This qualification is for people who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care/treatment. It is ideal for those looking to progress their careers within the emergency services, ambulance services, healthcare settings and supports specialist medical roles within law enforcement and security, energy and utilities, construction and military.
Are challenging people getting in the way of your happiness, well-being and success? You may find them at work, in social situations, you may live them or they may be members of your family? Even worse when you see them getting away with things; getting their way even though there is no sense to it; getting advantages over everyone else; and in many cases being rewarded for their abusive behaviour with promotion and other advantages! You probably would never want to behave the way they do. You don’t have it in you or you just couldn’t live with yourself if you behaved like that. Maybe your attempts to confront them have failed and you’ve ended up with egg on your face, with them having more opportunity to have a “dig” at you. As a result, you may have come to the conclusion that it’s the nasty people that get ahead, and someone like you just has to put up with this behaviour from others.
🩺 Be Prepared. Be Confident. Be a Lifesaver. 🩹 Is your workplace ready for emergencies? Our 3-day First Aid at Work qualification meets the legal requirements under the Health and Safety (First Aid) Regulations 1981 and (Northern Ireland) 1982. ✅ Gain essential knowledge ✅ Build practical first aid skills ✅ Be ready to respond in a wide range of workplace situations Perfect for: 🏢 Workplaces with identified first aid needs 🤝 Voluntary and community groups 🧑🤝🧑 Anyone responsible for first aid provision 📅 Don’t wait for an emergency to happen—get trained and qualified today! #FirstAid #WorkplaceSafety #HealthAndSafety #FirstAidTraining #BePrepared #LifesavingSkills
Overview This course is designed to gain advanced sales techniques through traditional and modern selling techniques. It will help train the participants for a wide range of sale environments in diverse sectors. With the increase in neck-to-neck competition sales have become a major factor and a lot of new philosophies and modern techniques including new sales methodology has been introduced in the sales industry. As a salesperson who is directly involved in sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill. The course is designed with a lot of practical exercises, and modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing what they learned.
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