Name: Decorative Typographic Printing - One to One - 1 Day
Price: 260 GBP
Availability: InStock

Burton Upon Trent

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. 

This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. 

The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role. 
Course Contents:
Managing Performance to Increase Productivity with our Quality Training

Management is ultimately about getting things done through others. Without a structured and clear approach to managing performance, where employees know what is expected of them and how they should approach their role, a manager is unable to effectively meet the level of productivity that is required. This will reflect badly on them and can impact on their own development. 

Therefore, managing performance can be one of the single most important things for a manager to get right. This requires a goal-focused, common-sense approach to working with employees that ensures they are motivated and focused on success.

These ‘Managing Performance’ training course materials will provide you with everything you need to develop the skills and build the confidence of your management audience.
 
Ultimately, the aim of these managing performance training course materials is to ensure you have the knowledge and skills to help you develop a team of high performing employees that are focused on success.
Course Topics:
The Importance of Managing Performance – Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager. 

Making Performance Management Work – Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers. 

Setting Goals – Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.

Reasons for Poor Performance – Highlighting the underlying factors behind poor performance and individual mindsets. 

Helping Poor Performers – Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios. 

Developing Average Performers – Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them. 

Guiding High Performers – Establishing boundaries, creating opportunities, giving feedback and knowing when to praise. 

Managing Conflict and Discipline – Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation. 

The ‘DESC’ Model – Provision of a communication model that assists participants with structuring conversations around performance issues.

Performance Conversations – A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication. 
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
Course Feature:
At the end of this managing performance, you will be able to
Manage performance by setting clearly aligned goals that are documented 
Identify causes of poor performance whilst working with employees to improve and develop 
Recognise and communicate success, focusing on behaviour and result
Cooperate with employees in order to increase productivity, morale and motivation.
Certification:
Once after the training you receive course completion certificate.

Mangates

Managing Performance 1 Day Workshop in Burton Upon Trent

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Wakefield

Managing Performance 1 Day Workshop in Wakefield

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Managing Performance 1 Day Workshop in Edinburgh

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Managing Performance 1 Day Workshop in Warwick

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Managing Performance 1 Day Workshop in High Wycombe

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Managing Performance 1 Day Workshop in Darlington

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Managing Performance 1 Day Workshop in Brighton

St Asaph

Managing Performance 1 Day Workshop in St Asaph

Exeter

Join Us for a Two-Day Intensive Firing Course at Abi Higgins Ceramics Studio
Discover the art of raku, saggar, barrel, copper matte/wash and horsehair firings in a hands-on, immersive experience led by Abi Higgins www.abihiggins.co.uk and Alison West www.alisonwestceramics.com
 Located in the picturesque village of Christow on the eastern edge of Dartmoor National Park, our studio offers a serene setting for your creative journey with easy access to Exeter.
What to Expect
Raku Firing: Explore this traditional Japanese technique known for its captivating effects. Learn the low-temperature, fast-firing process, involving removing pottery at bright red heat and placing it in containers with combustible materials to achieve unique results.
Saggar Firing:  Saggar firing is a technique where ceramic pieces are enclosed in a container (the saggar) filled with combustible materials to create unique surface effects through smoke, fuming, and localized reduction.
Barrel Firing: Experience wood firing in a steel barrel using oxides, carbonates, and copper wire to create vibrant colors.
 Copper Matte/Copper Wash Technique is a decorative pottery method that uses copper oxide or carbonate to create unique metallic or iridescent effects.
Horsehair Firing: Add unique effects to your pottery using horsehair applied to the surface.
COURSE HIGHLIGHTS

Hands on Experience: Learn how to work with gas-fired raku kilns, 'mummy' saggars, and barrel kilns.  While you won’t be removing 1000°C pots from the kilns yourself—for safety and insurance reasons—you’ll be guided through the full process, gaining insight into the techniques, tools, and timing involved. Our demonstrations are detailed and designed to build your understanding and confidence, so you can safely explore these methods further in your own practice. You’ll be actively participating in the firing process—adding sawdust to glowing pots, witnessing the effects of reduction, and engaging closely with flame and smoke. This is a thrilling part of the experience, and proper safety gear (such as gloves and masks) is recommended.

Techniques and Skills:- Learn alternative pot preparation techniques, resist techniques, copper wash application, sacrificial glaze (naked raku), reduction glazes, and burnishing advice.

Expert Guidance: Benefit from the expertise of two experienced instructors, ensuring personalized help and advice throughout the course.

Materials: Optionally, bisque fired pots are available for £10 each, or you can bring your own masterpieces, guidance on preparation will be supplied at time of booking.

LOCATION

The idyllic village of Christow in Devon provides a perfect backdrop for your creative exploration, with the natural beauty of Dartmoor National Park nearby and convenient access to the city of Exeter.

Join us for this unique opportunity to enhance your ceramic skills and create stunning, one-of-a-kind pieces. We look forward to welcoming you to Abi Higgins Ceramics Studio!


BOOK YOUR WORKSHOP  

PRICE £335 

 LOCATION -Workshops are held at Christow Pottery in Devon. Christow village is set high in the Teign Valley close to the Kennick and Tottiford reservoirs and has breathtaking countryside all around. It is a former mining area - tin, sliver, copper and manganese all mined locally. There is a church (with a notable granite tower), pub, post office, local shops, and accommodation. The Cantonteign falls are close by.  
PLEASE BE AWARE THERE ARE FRIENDLY DOGS AT THE PREMISES. 

LOCAL ACCOMMODATION 
      Dartmoor Bolthole - https://www.airbnb.co.uk/rooms/44488589?adults=1&check_in=2025-05-18&check_out=2025-05-20&search_mode=regular_search&source_impression_id=p3_1747335092_P3JE4cyTjZUgUp_s&previous_page_section_name=1000&federated_search_id=ad253d34-73ec-4900-909a-199a2295ea0ahttps://www.airbnb.co.uk/rooms/44488589
        Ali Chadwick - StJohn House,  Trusham TQ13 0NR 01626 854385 
        https://www.weekebarton.com 
        The Hutch and The Burrow Devon https://www.facebook.com/thehutchdevon 
https://www.airbnb.com/h/cosy-room-in-trusham  Kennick Barn Kennick Barn, Christow, Exeter EX6 7NZ info@kennickbarn.co.uk https://kennickbarn.co.uk 

https://www.airbnb.co.uk/rooms/21472130

https://www.airbnb.co.uk/rooms/25560245 01392759865 or 07734913984

Jo at Twelvetrees
The Old Barn, Dry Lane, Christow Devon EX6 7PF
jo12trees@gmail.com
07837 988619. 01647 253373

THE BAKEHOUSE HIGHER ASHTON - Air BnB
https://www.airbnb.co.uk/rooms/6786781?checkin=13-10-2016&checkout=14-10-

HYNER FARM - Christow.
www.hynerfarm-bandb-devon.co.uk/
info@hynerfarm-bandb-devon.co.uk
01647 252 923

KENNICK SAWMILL - Christow.
01647 252827

mjsnook@hotmail.com
SHUTE COTTAGE - Doddiscombsleigh
www.shutecottagedevon.co.uk
01647 252 316
enquiries@shutecottagedevon.co.uk

THE NOBODY INN – Doddiscombleigh
www.nobodyinn.co.uk
01647 252 394

EVENING MEALS
The Artichoke Inn - Christow
http://www.artichokeinn.co.uk/contact.htmlTHE BAKEHOUSE HIGHER ASHTON - Air BnB https://www.airbnb.co.uk/rooms/6786781?checkin=13-10-2016&checkout=14-10
TESTIMONIALS
Terry The course was absolutely wonderful. Abi and Alison were so kind and generous with their time, their hospitality and sharing their knowledge and skills. We were all able to produce some fabulous results thanks to how hard they worked to ensure that the course was great fun, successful and safe. I have already recommended it to a number of people. My partner bought me the gift of the course for my birthday and it was the best gift ever. I learned so much too. Thank you so much Abi and Alison.
Stephen Williams - I learnt loads on this enjoyable course about raku, barrel and saggar firing methods, not least because not everything was predictable. 
Thanks to Alison and Abi, I now feel confident to try these myself and experiment till I find my own preferences.
I'm experienced in other forms of pottery and am very glad I've added to my knowledge through this course. 
Lee Cox - Beautiful setting, delicious food, two very experienced inspirational potters and teachers, relaxed informal atmosphere. Each of us prepared pots for saggar, barrel and raku firings carried out over the weekend, with practical info about safety, firing methods, kilns, glazes , colouring effects , cleaning and finishing pots , 
It was exciting and dramatic , strongly recommended..
Maggie O'Connor - I was really impressed by this course. It was packed with information, activity and comprehensively covered the really interesting art of raku and saggar firing. Alison and Abi were helpful and encouraging at all times managing to spread themselves around a group of 7 very well . A huge amount of effort must have been put into running everything including the delicious food. The setting was in the beautiful Devon countryside which for an urban dweller was very enjoyable. I would highly recommend this course and hope to return again next year.
Kate Reddy - Thank you Abi and Alison for a great weekend it was fascinating to see how the different firings came out! I'm feeling inspired to try barrel firing. The food was absolutely DELICIOUS 😋
Matt - Hi guys! Firstly can I just say thank you so so much to Alison & Abigail! This weekend was everything I had hoped it would be and more! Thank you for opening up the world of firing for me, and for inviting us into your beautiful house & garden, and feeding us exceptional yum food too! Xxx
Susie Parr - Together with three friends, I recently participated in this workshop in the beautiful Devon village of Christow. Despite our different skill levels (from professional potter to evening class enthusiast) we all really enjoyed the workshop and learned an enormous amount about alternative firing techniques. Abi and Alison engaged with each of us at exactly the right level and were encouraging and helpful to the more tentative members of our group. Despite being - importantly – very safety conscious, they both clearly enjoyed the fun, drama and surprise of these different techniques, as did we. 
Alison Strivens - Fantastic.
Everything is well explained, questions answered knowledgeably. These ladies know their stuff. Thoroughly enjoyed my time at The Mill. Food was fantastic.
Looking forward to seeing the results of our efforts. Highly recommend this course.
Helga Lára Haraldsdóttir - Thanks to Abi and Alison.The course was certainly worth coming to England to from Iceland. I have taken with me a lot of information on saggar and barrel firing. Everybody on the course produced interesting work and I am certainly happy with my 12 pieces I managed to take back to Iceland in my hand luggage. 
Well done you two, you have impressed and inspired me with your talent and professionalism. The lunches, the environment in lovely Devon and the group of people were also fantastic.
HelgaWhat a busy, fun packed weekend we've had! Lovely setting and great guidance in the techniques of Saggar, Barrel and Raku firing. It was amazing to learn, experience and reveal the effects from the different firings and be surrounded by lovely people sharing a love of ceramics.
Wonderful food, beautiful surroundings and knowledgable fun hosts too!
Highly recommended if you're visiting Devon or a local pottery enthusiast, don't just take my word for it...book your place now!Such a great weekend learning under the instruction of Abi and Alison. Our group was an eclectic mix of professional potters, enthusiasts and in my case beginners. It just suited everyone!
Simon Ford - The skills we were able to take away with us are simply amazing, I had no idea I was to learn so much in a matter of days. The excitement when the finished product is revealed was just another aspect of the weekend I was not expecting. 
“Well done guys”! Just a beautifully designed and executed course that would suit anyone and the homemade lunches were to die for!Sue -Hi Abi and Alison, Just to thank you both for such an informative and wonderful course at the weekend. It was just so nice to get away and meet like minded people since being a potter can be a lonely profession. I came away on a high determined to get back in the studio again but of course that will have to wait until after I get back from my holiday and with this weather it can't come soon enough!Good luck with the next course.Sue x
Martina - Dear Abi and AlisonI just wanted to thank you for the great workshop last week-end. I really enjoyed myself and learnt a lot. You are both very good teachers and the group was really nice. Although I haven't done any pottery myself yet (!), I am very motivated now to try. The pots I decorated are lovely - Mike was most impressed. I still have to polish them so that I can take some pictures and send them off to my friends.Attached are some photographs that I took over the week-end. Please keep me posted on any future workshops that you might do! Thanks again and all the best 
Geoff -Dear Alison and AbiThis is to thank you and say how much I enjoyed the 2 day workshop and that I learned a huge amount, which I hope will allow me to produce some more nice pots in the future.Sorry for the delay in replying but the day after I got back my very first-ever ceramics exhibition started in a local gallery, which I am sharing with two local artists It is going pretty well and I have already sold two of the nicest pieces that I made with you at Christow...

My second time doing this workshop. Not that I didn’t learn anything two years ago, it was just that it was so good the first time I was determined to return and introduce a friend of mine who was just beginning her pottery “adventure”. I can only say it was even better the second time around - and on top of everything we were blessed with lovely weather.

Abi and Alison are not only knowledgable and experienced in their craft but are friendly and patient and always engaging. They had made strenuous efforts to keep everybody safe in these strange viral times and to put everybody at ease.
The whole two days were a joy. Exciting, and inspirational. It’s given me so much more confidence now, to improve on the techniques and skills learned and to advance with a raku kiln of my own. I cannot recommend the experience too highly. 
No doubt I will be back for another ‘booster’ session in the not too distant future. It’s worth it for the food alone!








Alison and Abi Firing Workshops

Raku

Firing

RAKU, SAGGAR & BARREL FIRING WORKSHOPS
POTTERY WORKSHOPS
RAKU FIRING
NAKED RAKU
SAGGAR FIRING
HORSEHAIR FIRING
BARREL FIRING

Raku, Saggar, Barrel & Horsehair  Firing Workshop -  2025
 BOOK NOW TO SECURE A PLACE 

General

Shrewsbury

Explore the decorative collections of traditional wooden and metal type. Set metal type using a composing stick to get to grips with type setting techniques on a small scale. Experiment with larger scale wooden letters to create a statement piece and combine metal type too. Work in traditional tones or play with colour and foil. Print a message, a greetings card, a poster or a decorative print. You can even design your own style letters to take home with you.

Explore the decorative collections of traditional wooden and metal type. Set metal type using a composing stick to get to grips with type setting techniques on a small scale. Experiment with larger scale wooden letters to create a statement piece and combine metal type too. Work in traditional tones or play with colour and foil. Print a message, a greetings card, a poster or a decorative print. You can even design your own style letters to take home with you.

Rachel Ellen

You’ve seen the results of letterpress printing in pictures and ads, but now you can print your own cards, posters and invites. Explore the rich textures and colours that come from this classic form of printing and get inspired by classic design styles. Learn to set type with a composing stick or alternatively you could create larger scale pieces that are more fluid and decorative. Leave with short print runs of each project and a fab new skill.

Decorative Typographic Printing - One to One - 1 Day

General Admission

PARTICIPANTS WILL ENGAGE IN A TRAINING SESSION TO IMPROVE AND REFINE THEIR R&Eacute;SUM&Eacute;S. OPPORTUNITIES TO ENGAGE IN ONE-ON-ONE R&Eacute;SUM&Eacute; BUILDING &amp; REVIEW SESSIONS CAN BE OFFERED AS WELL.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">It&rsquo;s time to move on&mdash;or maybe you&rsquo;ve been &ldquo;in transition&rdquo; for too long. Either way, you need some input so that you know what others see when they look at your r&eacute;sum&eacute;, and what they hear when they interview you.Participants will engage in a training session to improve and refine their r&eacute;sum&eacute;s. Opportunities to engage in one-on-one R&eacute;sum&eacute; Building &amp; Review sessions can be offered as well.Part&nbsp;I<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Data Collection and Organization &ndash; assessing work/activities and IMPACT (results)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Success Story Format (Situation, Action, Results)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Writing With Impact &ndash; how to tie actions to results</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choosing The Right Words &ndash; transferable skills and powerful words</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sales 101 &ndash; How will these skills benefit the hiring person&rsquo;s organization?</li></ul>&nbsp;Part&nbsp;II<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">UB4I Writing (&ldquo;YOU&rdquo;/ &ldquo;YOUR,&rdquo; not &ldquo;I,&rdquo; &ldquo;me,&rdquo; &ldquo;my&rdquo;)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reference list</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Principles of networking</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Cover Letter and R&eacute;sum&eacute; Formats &ndash; margins, font, type size, small caps, etc.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Role Play &ndash; Mock Interviews</li></ul>&nbsp;Participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create a complete and correct r&eacute;sum&eacute;, a marketing device to attract attention, generate interest, describe accomplishments, and invite contact.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover, correct, and improve self-marketing messages, leading to a systematic assessment of specific work-related skills.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Examine transferable skills and increase personal alignment with prospective organizational mission and goals.</li></ul>Online Format&mdash;R&eacute;sum&eacute; Writing, Networking, &amp; Interviewing Workshop&nbsp;4-hour interactive virtual class.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop&rsquo;s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!Michael J. Whitlock, Director of Fay Corey Union &amp; ConferencesSUNY Cortland

PARTICIPANTS WILL ENGAGE IN A TRAINING SESSION TO IMPROVE AND REFINE THEIR RÉSUMÉS. OPPORTUNITIES TO ENGAGE IN ONE-ON-ONE RÉSUMÉ BUILDING & REVIEW SESSIONS CAN BE OFFERED AS WELL.
It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you.
Participants will engage in a training session to improve and refine their résumés. Opportunities to engage in one-on-one Résumé Building & Review sessions can be offered as well.
Part I
Data Collection and Organization – assessing work/activities and IMPACT (results)
Success Story Format (Situation, Action, Results)
Writing With Impact – how to tie actions to results
Choosing The Right Words – transferable skills and powerful words
Sales 101 – How will these skills benefit the hiring person’s organization?
Part II
UB4I Writing (“YOU”/ “YOUR,” not “I,” “me,” “my”)
Reference list
Principles of networking
Cover Letter and Résumé Formats – margins, font, type size, small caps, etc.
Role Play – Mock Interviews
Participants will be able to:
Create a complete and correct résumé, a marketing device to attract attention, generate interest, describe accomplishments, and invite contact.
Discover, correct, and improve self-marketing messages, leading to a systematic assessment of specific work-related skills.
Examine transferable skills and increase personal alignment with prospective organizational mission and goals.
Online Format—Résumé Writing, Networking, & Interviewing Workshop 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!
Michael J. Whitlock, Director of Fay Corey Union & ConferencesSUNY Cortland

Improving Communications Uk

RÉSUMÉ WRITING, NETWORKING, & INTERVIEWING WORKSHOP

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don&rsquo;t even know that they have a need.The critical piece of this process is &ldquo;connecting the dots.&rdquo; We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn&rsquo;t mean that it&rsquo;s a guaranteed sale.Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.Outcomes &ndash; Participants will be able to:<ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive meetings to discover useful information to formulate the most effective solution(s);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Propose plans that are fully aligned with the target&rsquo;s situation and needs;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase abilities to engage and motivate the prospect/client through compelling presentations;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Convey emotional intelligence enthusiasm and sincerity to get client buy-in;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.</li></ul>&nbsp;Online Format&mdash;Sales Presentation Skills&nbsp;is a 4-hour interactive virtual class.<h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need.
The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale.
Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.
Outcomes – Participants will be able to:
Research and understand each unique customer to demonstrate expertise;
Conduct productive meetings to discover useful information to formulate the most effective solution(s);
Propose plans that are fully aligned with the target’s situation and needs;
Increase abilities to engage and motivate the prospect/client through compelling presentations;
Convey emotional intelligence enthusiasm and sincerity to get client buy-in;
Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and
Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.
 
Online Format—Sales Presentation Skills is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.
Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

SALES PRESENTATION SKILLS

<div>
	<h3>Description</h3>
Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course.
The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. 
In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you.
Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media.
<h3>Assessment:</h3>
This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.
<h3>Certification:</h3>
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
<h3>Who is this Course for?</h3>
Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Honing and Delivering Your Message</td>
				</tr>
								<tr>
					<td></td>
					<td>OVERVIEW</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHAT IS YOUR MESSAGE</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WAYS TO PRESENT YOUR MESSAGE</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>EFFECTIVE LISTENING</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHAT IS YOUR BODY SAYING</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>PRESENTING YOUR MESSAGE TO AN AUDIENCE</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Description
Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course.
The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. 
In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you.
Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media.
Assessment:
This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Honing and Delivering Your Message			
	OVERVIEW		00:05:00
	WHAT IS YOUR MESSAGE		00:20:00
	WAYS TO PRESENT YOUR MESSAGE		00:30:00
	EFFECTIVE LISTENING		00:15:00
	WHAT IS YOUR BODY SAYING		00:30:00
	PRESENTING YOUR MESSAGE TO AN AUDIENCE		00:15:00
Order Your Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

John Academy

Listening Skills

Online Course Marketing

Meeting Skills

Business Communication Skills

Professional Skills Course (PSC)

Presentation Skills

Honing and Delivering Your Message

Why Video is Essential For Business
This interactive workshop is your key to mastering the art of creating impactful and high-quality video content tailored for your business needs.

What You Will Learn:
Get hands-on with the key skills for impactful video production:
Video Dynamics: Understand what makes visuals engaging and effective.
Essential Equipment: Choose the right equipment for your needs.
Planning Perfection: Set the stage for a smooth and successful shoot.
Framing Fundamentals: Compose shots that tell a story.
Audio & its Importance: Capture clear and professional sound.
Lighting Mastery: Master techniques for beautiful visuals.
On-Camera Confidence: Deliver your message with poise and presence.
Directing for Impact: Get the best performances from others.
Cutaway Creativity: Enhance your storytelling with strategic cuts.
Shoot Savvy: Plan efficient and productive filming sessions.
Who Should Take This Workshop?
This workshop is ideal for business owners, entrepreneurs, and marketing professionals who want to incorporate video into their marketing strategies but lack prior video experience.
Workshop Prerequisites:
A basic understanding of computers and the internet
A willingness to learn and practice new skills
Workshop Format:
This workshop is delivered online on Zoom.
Workshop Duration:
This workshop has been broken down into three sessions and runs over three weeks. Each session is run on a Friday from 12 to 2 PM so there is no information overload. You will receive a recording of each session on completion so that you can review the work at your leisure.
Don't miss out on this opportunity to empower your business with the power of creating videos. Enrol in our ‘Creating Videos With Your Phone’ workshop today and start creating captivating videos that drive engagement, boost conversions, and elevate your business to new heights of success.
If you would like to find out more about creating and using video in your business then feel free to book a 121 with us.
You might also want to consider joining our 'Video Creators Club' which has everything that you need to get started using video in your business.

Clockwork Eye Video

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Video Design

Videography

Video Production

Video Editing

Video & Mobile Marketing

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">AS YOU DELIVER THIS INFORMATION, YOU ARE COACHED TO IMPROVE YOUR PUBLIC-SPEAKING STYLE IN THESE (AND A FEW OTHER) AREAS: BODY LANGUAGE, POSTURE, WORD CHOICE, CONFIDENCE, EYE CONTACT, VERBAL TICS/FILLER WORDS, AND VOLUME.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">You will be coached to overhaul your content and visual aids (frequently PowerPoint)&nbsp;used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message.Attendees Will Be Able To:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase ability to motivate the audience by delivering organized and engaging presentations;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Gain more efficiency by crafting carefully-worded, streamlined messages, free of verbal tics and filler words;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase enthusiasm through focus on body language and stage presence; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Convince listeners with strong evidence presented in speech and visual aids.</li></ul>Online Format&mdash;Advanced Presentation Skills&nbsp;is a 4-hour interactive virtual class for up to six people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">The&nbsp;Diversity Sensitivity &amp; Awareness&nbsp;workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.Sandra Hess Moll, Director of Employment Services / Affirmative Action CoordinatorMcHenry County College

Improving Communications UK offers an Advanced Presentation Skills course designed to enhance public speaking abilities and improve the use of presentation software. This course provides delegates with the opportunity to refine their skills in a supportive environment.

As delegates deliver their presentations, they are coached on key areas such as body language, posture, word choice, confidence, eye contact, volume, and reducing verbal tics and filler words. This comprehensive approach ensures that delegates can effectively engage their audience and convey their message with clarity and confidence.

The course also focuses on enhancing content and visual aids, typically using software like PowerPoint. Delegates learn how to:
Clearly state their purpose 
Reduce text on slides 
Create user-friendly messages 
Select impactful graphics to support their message 

By the end of the course, delegates will be able to deliver organised and engaging presentations that motivate audiences, craft streamlined messages, enhance their stage presence, and convince listeners with compelling evidence in speech and visuals. This course is ideal for those seeking to improve their presentation skills and make a lasting impact.

The Advanced Presentation Skills course is a 4-hour interactive virtual class for up to six delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a personal and interactive learning experience from the comfort of one's own home.

ADVANCED PRESENTATION SKILLS

Redhill

<h3>Total GPRS training course description</h3>
 GPRS is a packet switched access mode for GSM systems, which will enable more efficient use of the radio resources leading to increased data speeds and capacity. It is an important migration step toward 3G networks. This course provides a detailed analysis of the workings and implications of GPRS.
 
				<h5>What will you learn</h5>
				<ul>
				 
				<li>Explain what GPRS is.</li>
					<li>Describe the GPRS protocol stack.</li>
 <li>Describe the GPRS architecture</li>
 </ul>
 <h5>
 Total GPRS training course details </h5>
				<div>
					<div>
						<ul>
							<li> Who will benefit: </li>
							
 Anyone who needs to know more about GPRS. 
 
							<li>Prerequisites:</li>
							
 Total GSM
 
							<li>Duration</li>
							
 2 days
						
 
							
 
 
						</ul>
					</div>
				</div>
 <h3>Total GPRS training course contents</h3>
 <ul>
				<li>GPRS network architecture </li>
Review of GSM architecture, the new network entities required for GPRS. How the existing GSM network entities needs to be upgraded. How GPRS roaming will work. How intra and inter PLMNs work together. How billing works in the GPRS network.

<li>IP over GPRS </li>
Brief review of IP, IP stack over GPRS, IP addressing in GPRS, DHCP, GPRS configuration for IP. IP packet flows. WAP and GPRS.

<li>GPRS interfaces </li>
Messaging scenarios used over the GPRS Gb, Gs and Gp Interfaces. How the handset performs a GPRS attach and detach. GPRS roaming and how it works. Links used between GPRS Roaming Exchanges (GRX). GPRS terminal attach message flow in the NSS, PDP context message flow in the NSS, GPRS paging message flow, GPRS terminal detach message flow.

<li>GPRS protocol stack </li>
The components of the protocol stack. How each component works. How encapsulated packets are sent. How each component links to the next component.

<li>GPRS air interface </li>
The new GPRS channels required. How the new channels work. How to map GPRS logical channels onto physical channels. How they enable session activation. The difference between master PDCHs and slave PDCHs.

<li>GPRS terminals </li>
The 3 classes of terminal available. How the handset performs a GPRS attach and detach.

 </ul>

Total GPRS training course description
 GPRS is a packet switched access mode for GSM systems, which will enable more efficient use of the radio resources leading to increased data speeds and capacity. It is an important migration step toward 3G networks. This course provides a detailed analysis of the workings and implications of GPRS.
What will you learn
Explain what GPRS is.
Describe the GPRS protocol stack.
Describe the GPRS architecture
Total GPRS training course details
Who will benefit:
Anyone who needs to know more about GPRS. 
Prerequisites:
Total GSM
Duration
2 days 
Total GPRS training course contents
GPRS network architecture

Review of GSM architecture, the new network entities required for GPRS. How the existing GSM network entities needs to be upgraded. How GPRS roaming will work. How intra and inter PLMNs work together. How billing works in the GPRS network. 
IP over GPRS

Brief review of IP, IP stack over GPRS, IP addressing in GPRS, DHCP, GPRS configuration for IP. IP packet flows. WAP and GPRS. 
GPRS interfaces

Messaging scenarios used over the GPRS Gb, Gs and Gp Interfaces. How the handset performs a GPRS attach and detach. GPRS roaming and how it works. Links used between GPRS Roaming Exchanges (GRX). GPRS terminal attach message flow in the NSS, PDP context message flow in the NSS, GPRS paging message flow, GPRS terminal detach message flow. 
GPRS protocol stack

The components of the protocol stack. How each component works. How encapsulated packets are sent. How each component links to the next component. 
GPRS air interface

The new GPRS channels required. How the new channels work. How to map GPRS logical channels onto physical channels. How they enable session activation. The difference between master PDCHs and slave PDCHs. 
GPRS terminals

The 3 classes of terminal available. How the handset performs a GPRS attach and detach.


Systems & Network Training

Network & Security

Network Engineer

Total GPRS

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forProfessionals who want to develop or strengthen their leadership position will benefit from this course.OverviewEnhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influenceLeaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</div><div id="course-pills-2"><h3>1. Leading with Authenticity</h3> <ul> <li>Adopting a Structured Approach</li> <li>Linking Authenticity and Awareness</li> <li>Enhancing Self-Awareness</li> <li>Applying the Johari Window</li> </ul> <h3>2. Your Leadership Voice</h3> <ul> <li>Becoming an Authentic Leader</li> <li>Assessing Key Competencies</li> <li>Defining Your Leadership Purpose</li> </ul> <h3>3. A Compelling Vision</h3> <ul> <li>Crafting Your Vision for Change</li> <li>Clarifying Goals and Outcomes</li> </ul> <h3>4. Crafting Your Message</h3> <ul> <li>Speaking with Credibility, Emotion, and Logic</li> <li>Leading from Anywhere</li> <li>Applying Techniques for Engaging Others</li> <li>Engaging Through Storytelling</li> </ul> <h3>5. Delivering Your Message</h3> <ul> <li>Bridging Different Thinking</li> <li>Flexing Communication Styles</li> <li>Adjusting for Style and Impact</li> </ul> <h3>6. Reviewing Your Results</h3> <ul> <li>Reviewing and Adjusting</li> <li>Taking an Iterative Approach</li> <li>Repeating, Reiterating, and Building Support</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Professionals who want to develop or strengthen their leadership position will benefit from this course.
Overview
Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence

Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. Leading with Authenticity
Adopting a Structured Approach
Linking Authenticity and Awareness
Enhancing Self-Awareness
Applying the Johari Window
2. Your Leadership Voice
Becoming an Authentic Leader
Assessing Key Competencies
Defining Your Leadership Purpose
3. A Compelling Vision
Crafting Your Vision for Change
Clarifying Goals and Outcomes
4. Crafting Your Message
Speaking with Credibility, Emotion, and Logic
Leading from Anywhere
Applying Techniques for Engaging Others
Engaging Through Storytelling
5. Delivering Your Message
Bridging Different Thinking
Flexing Communication Styles
Adjusting for Style and Impact
6. Reviewing Your Results
Reviewing and Adjusting
Taking an Iterative Approach
Repeating, Reiterating, and Building Support

Nexus Human

Global Leadership

Leadership

Leadership Skills

Life Coach Training

Leadership Development

Discovering Your Leadership Voice

<div id="course-pills-1">This course is intended forBeginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition.OverviewThe objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.</div><div id="course-pills-2"><h3>1 - E-mail basics</h3> <ul> <li>E-mail characteristics</li> <li>Writing online versus on paper</li> <li>Understanding the advantages and disadvantages of e-mail</li> <li>Understanding the cultural significance of e-mail</li> <li>E-mail programs</li> <li>Using an e-mail program to send e-mail</li> <li>When to use e-mail</li> <li>Communicating by e-mail</li> <li>Understanding when to avoid using e-mail</li> <li>Writing an e-mail message</li> <li>Using the MAIL acronym</li> </ul> <h3>2 - E-mail policies</h3> <ul> <li>Company policies</li> <li>Avoiding improper e-mail messages</li> <li>Ensuring employee compliance to e-mail policies</li> <li>Copyright laws, viruses, and liability</li> <li>Avoiding copyright infringement</li> <li>Avoiding viruses</li> <li>Identifying e-mail liability</li> </ul> <h3>3 - E-mail features and security</h3> <ul> <li>Features of an e-mail program</li> <li>Using attachments</li> <li>Using priority labels and signature files</li> <li>Features of an e-mail program</li> <li>Using attachments</li> <li>Using priority labels and signature files</li> <li>Discussing e-mail program options</li> <li>Securing e-mail</li> <li>Using encryption and digital signatures</li> <li>Using passwords</li> </ul> <h3>4 - E-mail messages</h3> <ul> <li>Message headers</li> <li>Using headers</li> <li>E-mail message body</li> <li>Including proper greeting</li> <li>Structuring an e-mail message</li> <li>Closing an e-mail message</li> </ul> <h3>5 - E-mail effectiveness</h3> <ul> <li>E-mail recipients</li> <li>Considering the factors that determine e-mail writing</li> <li>Anticipating recipient reaction</li> <li>Message management</li> <li>Managing your e-mail effectively</li> </ul> <h3>6 - Netiquette guidelines</h3> <ul> <li>Netiquette style</li> <li>Using proper tone</li> <li>Following formatting guidelines</li> <li>Emoticons and abbreviations</li> <li>Using emoticons and electronic abbreviations</li> </ul> <h3>7 - Composing online correspondence</h3> <ul> <li>Online communication</li> <li>Achieving the objective of the message</li> <li>Language and punctuation</li> <li>Improving online writing style</li> <li>Using punctuation correctly</li> <li>Efficient writing habits</li> <li>Constructing sentences</li> <li>Constructing paragraphs</li> <li>Editing e-mail messages</li> </ul></div>

This course is intended for
Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition.
Overview
The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.
In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.
1 - E-mail basics
E-mail characteristics
Writing online versus on paper
Understanding the advantages and disadvantages of e-mail
Understanding the cultural significance of e-mail
E-mail programs
Using an e-mail program to send e-mail
When to use e-mail
Communicating by e-mail
Understanding when to avoid using e-mail
Writing an e-mail message
Using the MAIL acronym
2 - E-mail policies
Company policies
Avoiding improper e-mail messages
Ensuring employee compliance to e-mail policies
Copyright laws, viruses, and liability
Avoiding copyright infringement
Avoiding viruses
Identifying e-mail liability
3 - E-mail features and security
Features of an e-mail program
Using attachments
Using priority labels and signature files
Features of an e-mail program
Using attachments
Using priority labels and signature files
Discussing e-mail program options
Securing e-mail
Using encryption and digital signatures
Using passwords
4 - E-mail messages
Message headers
Using headers
E-mail message body
Including proper greeting
Structuring an e-mail message
Closing an e-mail message
5 - E-mail effectiveness
E-mail recipients
Considering the factors that determine e-mail writing
Anticipating recipient reaction
Message management
Managing your e-mail effectively
6 - Netiquette guidelines
Netiquette style
Using proper tone
Following formatting guidelines
Emoticons and abbreviations
Using emoticons and electronic abbreviations
7 - Composing online correspondence
Online communication
Achieving the objective of the message
Language and punctuation
Improving online writing style
Using punctuation correctly
Efficient writing habits
Constructing sentences
Constructing paragraphs
Editing e-mail messages

Email Etiquette

Online Course Creation

Email Marketing

Teaching Online

Email Writing

London

Course Objectives At the end of this course you will be able to: <ul> <li>Understand the Outlook interface</li><li>Send and receive email messages</li><li>Organise email messages</li><li>Manage their calendar</li><li>Manage their contacts</li><li>Work with tasks and notes</li><li>Customise Outlook</li></ul> ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. <ul> <li>Our competitive rates start from £550.00 per day of training</li></ul> Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.Getting Started With Outlook <ul> <li>Navigate the Outlook Interface</li><li>Perform Basic Email Functions</li><li>Use Outlook Help</li></ul> Composing Messages <ul> <li>Create an Email Message</li><li>Check Spelling and Grammar</li><li>Format Message Content</li><li>Attach Files and Items</li><li>Enhance an Email Message</li><li>Manage Automatic Message Content</li></ul> Reading and Responding to Messages <ul> <li>Customise Reading Options</li><li>Work with Attachments</li><li>Manage Your Message Responses</li></ul> Managing Your Messages <ul> <li>Manage Messages Using Tags, Flags, and Commands</li><li>Organise Messages Using Folders</li></ul> Managing Your Calendar <ul> <li>View the Calendar</li><li>Manage Appointments</li><li>Manage Meetings</li><li>Print Your Calendar</li></ul> Managing Your Contacts <ul> <li>Create and Update Contacts</li><li>View and Organise Contacts</li></ul> Working With Tasks and Notes <ul> <li>Create and manage Tasks</li><li>Create and manage Notes</li></ul> Customising the Outlook Environment <ul> <li>Customise the Outlook Interface</li><li>Create and Manage Quick Steps</li></ul><h2>
 
 Who is this course for?
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This course is intended for the user who needs to learn how to use Microsoft Outlook to compose and send email, schedule appointments and manage contact information. 
 </div><h2>
 
 Requirements
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 General knowledge of the Windows OS 
 </div>

Course Objectives
At the end of this course you will be able to:
Understand the Outlook interface
Send and receive email messages
Organise email messages
Manage their calendar
Manage their contacts
Work with tasks and notes
Customise Outlook
' 1 year email support service
Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk
With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level.
Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses.
Our competitive rates start from £550.00 per day of training
Tailored training courses:
You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.
Getting Started With Outlook
Navigate the Outlook Interface
Perform Basic Email Functions
Use Outlook Help
Composing Messages
Create an Email Message
Check Spelling and Grammar
Format Message Content
Attach Files and Items
Enhance an Email Message
Manage Automatic Message Content
Reading and Responding to Messages
Customise Reading Options
Work with Attachments
Manage Your Message Responses
Managing Your Messages
Manage Messages Using Tags, Flags, and Commands
Organise Messages Using Folders
Managing Your Calendar
View the Calendar
Manage Appointments
Manage Meetings
Print Your Calendar
Managing Your Contacts
Create and Update Contacts
View and Organise Contacts
Working With Tasks and Notes
Create and manage Tasks
Create and manage Notes
Customising the Outlook Environment
Customise the Outlook Interface
Create and Manage Quick Steps
 Who is this course for? Who is this course for? 
This course is intended for the user who needs to learn how to use Microsoft Outlook to compose and send email, schedule appointments and manage contact information.
 Requirements Requirements 
General knowledge of the Windows OS

Microsoft Office Training

Office Skills & Productivity

Office Skills

Microsoft Office

Outlook

Microsoft Outlook

Microsoft Outlook Introduction - In-company (now with live online classes)

<h3>Signalling training course description</h3>
 An intensive course that defines and explores the signalling methods that are to be found in today's telecommunications services.
 
				<h5>What will you learn</h5>
				<ul>
				 
 <li>Describe the Functionality and Features of Signalling.</li>
					<li>Describe the Functionality of Analogue &amp; Digital Subscriber Signalling.</li>
 
 <li>Describe the various types of signalling used on different network types.</li>
 <li>Describe the Functionality of Private Network Signalling.</li>
 <li>Describe the Functionality of Public Network Signalling.</li>
 </ul>
 <h5>
 Signalling training course details </h5>
				<div>
					<div>
						<ul>
							<li> Who will benefit: </li>
							
 Personnel involved with systems design, implementation and support.
 
							<li>Prerequisites:</li>
							
 Telecommunications Introduction
 
							<li>Duration</li>
							
 2 days
						
 
							
 
 
						</ul>
					</div>
				</div>
 <h3>Signalling training course contents</h3>
 <ul>
				<li>Introduction 	</li>
What is Signalling?, Standards, ITU-T Recommendations, Signalling Categories - Supervisory Addressing, E.164, Call Information, Network Management, Network Components, Inband/Outband Switch Signalling, Analogue Vs Digital Signalling.

<li>Analogue Subscriber Signalling </li>
Analogue Local Loops/Switches/Trunks, Digital Switches/Local Loops, Telephone Handset, Accessing the Local Exchange, Pulse/Tone Dialling.

<li>Digital Subscriber Signalling </li>
Integrated Digital Access, DASS2 &amp; DPNSS, DASS2 - Call, IMUX, Euro ISDN, Q.931 Call Control, Message Identification, Message Types, Call Establishment Messages, Call Clearing.

<li>Network Types </li>
Service Types, Circuit Switched, Packet Switched, Signalling Terminology, In-Channel Signalling, G.704, Performance and Quality, Digital Signalling, CAS, CAS Applications, Foreign Exchange, CCS, Break-In/Out

<li>Private Network Signalling Types </li>
Networking PABXs, Inter PABX Analogue Signalling Methods, E &amp; M, Tone-On-Idle, Inter PABX Digital Signalling Methods, DPNSS, DPNSS Deployment, PABX Support for DPNSS, DPNSS Call, Q.Sig, Q.Sig support/functionality/protocol, Message Overview, Call Establishment.

<li>Public Network Signalling </li>
SS7, SS7 Operations, SS7 Topology, SSP, STP, SCP, Database Types - CMSDB NP LIDB HLR VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, SS7 addressing, Point Codes, Sub-System, Global Title Addressing and Translation, ANSI PCs, ITU-T PCs, SS7 Protocol Stack, MTP Level 1, MTP Level 2, Flow Control, FISU, LSSU, MSU, MSU SIF, MTP Level 3, SCCP, TCAP, TUP, Facility Format, Main Facilities, Flow Control Negotiation, Closed User Groups, Reverse Charging, Fast Select Facility, Throughput Class Negotiation, Call Barring, On-Line Facility Registration. BTUP, ISDN ISUP, Supplementary Services, ISUP Call - IAM, Progress/Answer/Suspend/ Resume/Release Messages,

<li>Intelligent Network (IN) </li>
Introduction, IN Evolution, IN Conceptual Model, IN Target Services &amp; Service Features, Service Independent Building Blocks

 </ul>

Signalling training course description
An intensive course that defines and explores the signalling methods that are to be found in today's telecommunications services.
What will you learn
Describe the Functionality and Features of Signalling.
Describe the Functionality of Analogue & Digital Subscriber Signalling.
Describe the various types of signalling used on different network types.
Describe the Functionality of Private Network Signalling.
Describe the Functionality of Public Network Signalling.
Signalling training course details
Who will benefit:
Personnel involved with systems design, implementation and support.
Prerequisites:
Telecommunications Introduction
Duration
2 days 
Signalling training course contents
Introduction

What is Signalling?, Standards, ITU-T Recommendations, Signalling Categories - Supervisory Addressing, E.164, Call Information, Network Management, Network Components, Inband/Outband Switch Signalling, Analogue Vs Digital Signalling. 
Analogue Subscriber Signalling

Analogue Local Loops/Switches/Trunks, Digital Switches/Local Loops, Telephone Handset, Accessing the Local Exchange, Pulse/Tone Dialling. 
Digital Subscriber Signalling

Integrated Digital Access, DASS2 & DPNSS, DASS2 - Call, IMUX, Euro ISDN, Q.931 Call Control, Message Identification, Message Types, Call Establishment Messages, Call Clearing. 
Network Types

Service Types, Circuit Switched, Packet Switched, Signalling Terminology, In-Channel Signalling, G.704, Performance and Quality, Digital Signalling, CAS, CAS Applications, Foreign Exchange, CCS, Break-In/Out 
Private Network Signalling Types

Networking PABXs, Inter PABX Analogue Signalling Methods, E & M, Tone-On-Idle, Inter PABX Digital Signalling Methods, DPNSS, DPNSS Deployment, PABX Support for DPNSS, DPNSS Call, Q.Sig, Q.Sig support/functionality/protocol, Message Overview, Call Establishment. 
Public Network Signalling

SS7, SS7 Operations, SS7 Topology, SSP, STP, SCP, Database Types - CMSDB NP LIDB HLR VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, SS7 addressing, Point Codes, Sub-System, Global Title Addressing and Translation, ANSI PCs, ITU-T PCs, SS7 Protocol Stack, MTP Level 1, MTP Level 2, Flow Control, FISU, LSSU, MSU, MSU SIF, MTP Level 3, SCCP, TCAP, TUP, Facility Format, Main Facilities, Flow Control Negotiation, Closed User Groups, Reverse Charging, Fast Select Facility, Throughput Class Negotiation, Call Barring, On-Line Facility Registration. BTUP, ISDN ISUP, Supplementary Services, ISUP Call - IAM, Progress/Answer/Suspend/ Resume/Release Messages, 
Intelligent Network (IN)

Introduction, IN Evolution, IN Conceptual Model, IN Target Services & Service Features, Service Independent Building Blocks


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