6768 Courses

Public Speaking 1 Day Training in Livingston

Public Speaking 1 Day Training in Dumfries

Overview This Course is specially designed to enhance communication skills and gain advanced skills in office management. It will help identify key features of the role and will navigate through all the components and techniques for operating an efficient support team. This course will update your interpersonal skills, communication skills and other skills required to have effective office management and gain advanced administrative skills.

Business Networking 1 Day Training in Bracknell

Customer Service Essentials 1 Day Training in Liverpool

Customer Service Essentials 1 Day Training in Worcester

Customer Service Essentials 1 Day Training in Dublin

This one-day course is a must for all construction operatives! Not only is this a legal requirement under CDM 2015, but if your Company is accredited to CHAS or similar SSIP schemes you must be able to demonstrate that suitable training has been provided to your staff. The Construction Design & Management Regulations 2015 (CDM) sets the requirement for all workers to have the right skills, knowledge, training, and experience. Aims To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety. Course Content Overview of the following regulations: • The Construction Design & Management Regulations 2015 (CDM) • Health & Safety at Work etc. Act 1974 • Work at Height Regulations 2005. • Control of Asbestos Regulations 2012 • Control of Substances Hazardous to Health Regulations 2002 (CoSHH) • Provision and Use of Work Equipment Regulations 1998 (PUWER) • Personal Protective Equipment at Work Regulations 1992 (PPE) Practical training in: • Abrasive Wheels • CoSHH • Working at Height (awareness) • Manual Handling (awareness). Prerequisites None - The course is intended either as an introduction or as a refresher. Assessment At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them. Certificate This course is covered by certification to provide to your Clients, CHAS (and other SSIP) as confirmation of training undertaken and is valid for 3 years. Instructions Cost includes: course notes, certification, lunch & refreshments. Directions Location Map

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Project Communication Skills Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership