311 Courses

Learn about the techniques and crop plans that enable the garden team to grow around 4 tonnes of salad each year.

Explore the latest trends in carbon capture, utilization, and storage with EnerygyEdge's interactive virtual instructor-led training course.

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

This course will provide an opportunity to begin to understand what commercial and financial awareness means and the importance of everyone in thinking commercially.

– the practical skills you need Discover how to combine key new insights into the causes and symptoms of depression with a range of powerful psychological techniques to make treatment easier and more consistently effective … Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Practical, inspiring and full of hopeDR GINA JOHNSON, GP Why take this course Until recently depression was little understood but key new insights into its causes and symptoms have made treatment easier and more consistently effective. On this day you will learn how combining these insights with a wide range of different psychological techniques enables the majority of cases to be lifted surprisingly quickly … even severe ones. Although antidepressants can play a role in reducing symptoms, they can also be dangerous and prove hard to withdraw from – research shows that appropriate counselling is more effective at lifting even the most severe depression, with a much lower rate of relapse. The approach you will learn on this workshop is in this category and is proving very effective – 10,000s of people have already been successfully helped with the knowledge and skills you will learn on the day. I feel much more confident in my understanding of the process of depression and how to target it with helpful interventionsDANIEL COOPER What will you learn New insights into why depressed people wake up tired and unmotivated, and what to do about it Information about the links between inflammation and depression Clear, practical steps for lifting even severe depression Demonstrations of the skills that quickly break the cycle of depression, move people on and prevent relapse A profound understanding of why these work and are a big improvement on drug therapy Practice sessions in using these proven skills and techniques yourself What to do if you suspect someone may be feeling suicidal How to establish what’s not working in a person’s life and why, using a case history Techniques for tackling rigid thinking, negative expectancy and the pessimistic rumination that causes depression How to work with your clients to find effective ways they can get their innate emotional needs met well and in balance A range of additional useful tips and strategies that you can easily incorporate into your work The opportunity to watch a film of master therapist Joe Griffin working quickly and successfully with a highly depressed patient You will also have plenty of time to ask questions of the tutor, who is also a practising therapist herself… Everyone, not just the caring professions, should do this day.GENERAL PRACTITIONER Who is this course suitable for? If your life is affected by depression in any way – perhaps the staff or students you are responsible for at work present with depression, or a friend or family member is depressed – you will benefit from attending Anyone who, for whatever reason (personal or professional), would like to better understand the causes of depression and be able to offer practical help to people who are depressed If you would like to know how best to prevent relapses and help clients build long-lasting resilience against future setbacks, this workshop is for you Anyone concerned about the side effects of drug treatments for depression, who would like to know about the easy-to-learn psychotherapeutic techniques that can lift depression quickly, will benefit from attending It is essential training for counsellors, psychotherapists, social workers, occupational therapists, HR professionals and all other health and welfare professionals – since depression is now so common, it is crucial to understand it and know how to treat it quickly and effectively. Good to know This workshop complements our online course: How to break the cycle of depression. Guided imagery and visualisation and Therapeutic Language are useful skills to have for implementing the strategies taught on this workshop. Course Programme From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Understanding depression and what you can do about it 11.00am Discussion over tea/coffee 11.30am Exploring how to work with depression 1.00pm Lunch (included) 1.45pm Practice in using the HG approach 2.45pm Discussion over tea/coffee 3.00pm Guided imagery for depression 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Salad Growing Course at Trill Farm Garden: learn how to produce salad consistently through the year

Growing some of your own produce is one of the most empowering experiences going, especially now as Covid-19 has turned our focus to the truly essential elements of life; food and health.

Many people are interested in keeping chickens, but there is a lot of conflicting information. I have been keeping poultry for many years, and can help and advise on housing, breeds, brooding, cockerels, and feeding. Come along to my course to learn how best to keep your garden chooks happy and healthy. Topics covered include: Fox-proof coops and runs Sourcing your hens Handling your hens The importance of free ranging, and avian flu alternatives Feeding and healthy treats Eggs and breeding Cockerels and chicks What to do with chicken manure Pests, diseases, and natural supplements Quick discussion about ducks, quail, and geese This course is run at a mutually agreed date and time, and costs £35 per person, or £60 for two booking at the same time. Gift vouchers are available if you’d like to give this course as a present. We will spend most of the time looking at the hens in my garden, and there will be a handout with all the information we discuss as well as plenty of opportunity to ask questions. We will have fresh tea, cafetière coffee, herbal tea, and homemade cake during the break. Courses run from 2-3.30pm at my cottage in Hellingly.  

The objective of this qualification the Highfield Level 2 Award in Food Safety is to prepare learners for employment in catering role, or to support a role in the workplace. Learners gaining this qualification will know that safety in catering and manufacturing is the responsibility of everyone involved in the storage, preparation, cooking service and handling of ingredients. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food, and are as follows: An introduction to food safety Microbiological hazards Contamination hazards and controls Food poisoning and its control Personal hygiene Design of premises and equipment Cleaning and disinfection Food pests and control Food safety management from purchase to service Food safety law and enforcement Revision and examination technique