Name: The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Buxton
Price: 595 GBP
Availability: InStock

Airdrie

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Mangates

10 Soft Skills You Need 1 Day Training in Airdrie

Building Better Careers with Soft Skills: 1-Day Workshop in Airdrie

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Birmingham

Telford

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Lapd Solutions Ltd

Emotional Intelligence (EQ)

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager, 

Emotional Intelligence and Me (EI & Me)

Introductory daily rate.

Registered charities and non profits only.

Non profits only. 

Bangor

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Bangor

Wakefield

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy, and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools will empower those who act out their anger in negative ways to gain better control of their anger and their lives and use it as a tool to motivate and empower them to affirm their integrity or boundaries. The program will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.
Learning Objectives:
By the end of this training course participants will be able to:
Understand both the “Right” skill set and mindset needed to properly manage their anger.
Learn to communicate angry feelings assertively and in ways that will take into account the needs of others.
Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
Use practical techniques to properly handle anger in others.
Agenda:
Module 1: Anger Anatomy:
Is anger good or bad?
Five famous myths about anger
Having the “Right Mindset” for managing anger
Physical effects of anger
Module 2: The Anger Management Skill Set:
Having the “Right Skill Set” for managing anger.
The 4 deep sources of anger.
The assertive statement to communicate anger.
Rules of assertive behavior.
Module 3: The Anger Management Process:
My personal anger assessment – Self-assessment.
A four-step process to effectively express your anger.
Module 4: Handling Anger in Others:
The importance of listening.
Summarizing and reflecting back on what was said.
Reflecting emotions and reframing statements.
Three-step technique for handling anger in others.
Target Audience:
Anybody who is interested in learning Anger Management Skills.
Prerequisites:
None

Anger Management

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The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Wakefield

Hinckley

Anger Management 1 Day Training in Hinckley































 
















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Hinckley

Hamilton, UK

Anger Management 1 Day Training in Hamilton, UK




























 
















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Hamilton, UK

Manchester 

Anger Management 1 Day Training in Manchester 










































 
















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Manchester

Livingston

Anger Management 1 Day Training in Livingston







































 
















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Aberdeen

Anger Management 1 Day Training in Aberdeen

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Aberdeen

Buxton

Anger Management 1 Day Training in Buxton















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Buxton

East Boldon

Harrogate

🌿 Guided Minds: A 12-Month Meditation Journey
Create calm, clarity & connection—one month at a time.
Guided Minds is a year-long meditation programme designed to help you build a sustainable, enriching practice through monthly themes, supportive sessions, and practical tools for real life. Whether you're new to meditation or looking to deepen your experience, this programme will guide you with compassion and clarity.
🔁 Programme Format
Weekly Live Sessions (Online & In-Person) 
Monthly Themes & Challenges 
Guided Meditations & Practices 
Supportive Community 
Access to Session Recordings 
Join monthly or commit to the full journey—the choice is yours.
🌟 Monthly Themes Overview
July: Making Meditation a Healthy Habit
Learn how to create a sustainable daily practice using breath, posture and science-backed techniques.
 ✔️ Relaxation response
 ✔️ Meditation for clarity & calm
 ✔️ Core practices: breath, posture, stillness
 ✔️ In-person Session 5: “Pulling It All Together”
August: Meditation & Mindfulness
Focus on the profound benefits of meditation:
 ✔️ Stress relief, heart health, immunity
 ✔️ Slowing ageing, boosting self-compassion
 ✔️ 3 Principles: Habituation, Wisdom, Openheartedness
 ✔️ Diamond Dedication Meditation
September: Calming a Wandering Mind
Tame your busy mind through simple, powerful practices.
 ✔️ Focused attention vs. mind-wandering
 ✔️ Thought loops & rumination
 ✔️ Colour, mantra & visualisation meditations
 ✔️ Mindfulness of thought
October: Creating a Mindful Life
Bring mindfulness into everyday moments.
 ✔️ Living in the now
 ✔️ Radical acceptance & surrender
 ✔️ Senses as anchors: sound, touch, breath
 ✔️ Showing up fully for life
November: Meditation for Stress Relief
Practical methods to manage stress & emotional overload.
 ✔️ Good vs. bad stress
 ✔️ The ego, fight/flight, and impermanence
 ✔️ Gratitude & visualisation
 ✔️ Overcoming obstacles to meditation
December: Rest & Reflection
Warm the heart and calm the mind before the holidays.
 ✔️ Body-based awareness
 ✔️ Reviewing your progress
 ✔️ Meditations for resilience
 ✔️ Peaceful practices for winter
January: Meditation for Positive Emotions
Start the year with joy, love, and purpose.
 ✔️ Heart-opening meditations
 ✔️ Gratitude & happiness
 ✔️ Intention-setting with optional cacao ceremony
 ✔️ Emotional healing & connection
February: Meditation for Well-Being
A holistic approach to health from the inside out.
 ✔️ Four foundations of mindfulness
 ✔️ Forgiveness (including Huna meditations)
 ✔️ Body-mind connection
 ✔️ Compassion and curiosity
March: Deeper into Meditation
Explore advanced techniques with renewed clarity.
 ✔️ Insight, wisdom, open-heartedness
 ✔️ Posture & Nine-Cycle Breathing
 ✔️ Concentration & mental clarity
 ✔️ Appreciation for life
April: Meditation for Relaxation
Recharge your nervous system with rest-focused meditations.
 ✔️ Body scan & breath awareness
 ✔️ Guided deep relaxation
 ✔️ Calming anxiety & overactivity
 ✔️ Rest as a radical act
May: The Art of Living
Live with intention and reverence.
 ✔️ Meditation on impermanence & emptiness
 ✔️ Self-love & emotional nourishment
 ✔️ Present moment awareness
 ✔️ Breath as a life companion
June: Meditation on Inner Peace
End the year rooted, spacious, and unshakable.
 ✔️ Letting go of resistance
 ✔️ Unflappability & mental resilience
 ✔️ Responsibility & self-awareness
 ✔️ Lasting inner calm and clarity
💷 Pricing Options
Online sessions: £10 each 
In-person sessions: £15 each 
Join the Guided Minds Meditation Community for £28/month
 ✓ Includes all sessions (online & in-person)
 ✓ Unlimited access to recordings
 ✓ Bonus practices & group support 
🌱 Ready to begin?
Each month offers a new opportunity to reset, reflect and grow.
 Join any time, or commit to the full year and transform your relationship with your mind, body and life.



The Northern College Of Clinical Hypnotherapy

Guided Minds Meditation Programme.

General Admission

Participate in our monthly themes & challenges,  Guided Meditations & Practices,  Access to Session Recording.

Online Zoom Classes

Monthly Live Session In-Person (online available) summarise the themes & challenges of the month. Guided Meditations & Practices .

In person Session 

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don&rsquo;t even know that they have a need.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The critical piece of this process is &ldquo;connecting the dots.&rdquo; We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn&rsquo;t mean that it&rsquo;s a guaranteed sale.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive meetings to discover useful information to formulate the most effective solution(s);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Propose plans that are fully aligned with the target&rsquo;s situation and needs;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase abilities to engage and motivate the prospect/client through compelling presentations;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Convey emotional intelligence enthusiasm and sincerity to get client buy-in;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales Presentation Skills</strong>&nbsp;is a 4-hour interactive virtual class.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Alan M. Kriegstein, President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ALA Scientific Instruments, Inc.</span>

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need.
The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale.
Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.
Outcomes – Participants will be able to:
Research and understand each unique customer to demonstrate expertise;
Conduct productive meetings to discover useful information to formulate the most effective solution(s);
Propose plans that are fully aligned with the target’s situation and needs;
Increase abilities to engage and motivate the prospect/client through compelling presentations;
Convey emotional intelligence enthusiasm and sincerity to get client buy-in;
Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and
Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.
 
Online Format—Sales Presentation Skills is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.
Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Improving Communications Uk

SALES PRESENTATION SKILLS

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE


Approved by The Institute of Leadership 

Develop emotional intelligence in yourself and others using advanced techniques of awareness and action through individually tailored communication and authentic leadership.
What You Will Learn
The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.
The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.
Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.
The Master Practitioner in Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.
Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.
Your emotional intelligence skills and techniques can be applied in business, sports, education, coaching, therapy, or just your own personal development.
This Master Practitioner in Emotional Intelligence course will deliver further insights but, as you know, developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!
Determine how you can work with emotional intelligence to improve results and quality. Develop ways that will build your interpersonal skills and enhance your relationships. Recognise ways that you and others can perform within the emotional climate of your work environment. Identify habitual emotional patterns and thought patterns that influence interactions. Assess the drive and motivation of others to influence and persuade with success. Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience. Evaluate your leadership skills and apply them to your career progression and the career progression of others.
Description
As a Master Practitioner in Emotional Intelligence you will become recognised as a highly resourceful professional who uses emotional intelligence to effectively work with emotions to make good quality decisions and build authentic relationships.
People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and helps them to further their careers. There are measurable improvements in decision making, influence and quality of life, and in creating value through people for people.
The Master Practitioner in Emotional Intelligence course takes emotional intelligence to a whole new level essential in coaching and business. It facilitates your learning to use and apply techniques that effectively help you to recognise and manage emotional information, which enables you and others to make new choices and become more effective.
A Master Practitioner in Emotional Intelligence has committed to long hours of study, practised tools with others and completed project work that demonstrates a deep understanding of the subject and techniques. This is what leads to a Master Practitioner in Emotional Intelligence having experience and a diverse array of solutions at their disposal to apply at work or home.
In most cases, a Master Practitioner in Emotional Intelligence will also be trained in personal and business coaching skills, to complement their practice. 
Emotional Intelligence helps you to understand the information in emotions whilst maximising your brain’s potential. A Master Practitioner in Emotional Intelligence can apply this knowledge embracing modern neuroscience discoveries to achieve the desired objectives.


Who This Course is For
Not everyone has the time to take an academic qualification in Emotional Intelligence, but you can gain a recognised award from The Institute of Leadership.
The Master Practitioner in Emotional Intelligence course is approved by The Institute of Leadership. 
The Master Practitioner in Emotional Intelligence course is for anyone who is interested in gaining a recognised award from a globally recognised awarding body.
The Master Practitioner in Emotional Intelligence course will enable you to apply advanced emotional intelligence techniques to facilitate enduring and in-depth personal change in a natural, conversational manner.
The Master Practitioner in Emotional Intelligence programme is a course for you if you are confident in working with your emotional intelligence at all levels in an organisation - even with people who you perceive as being more senior to you. 
Anyone who is keen to improve their emotional intelligence to excel at work and enhance their career.
Anyone with responsibilities for a specialist function influencing and building relationships with key stakeholders involved in supporting people and organisations to meet their goals.
Anyone who coaches and develops people and wants to build deeper relationships with others.
Anyone who is an independent or employed consultant, NLP practitioner, coach or trainer supporting organisations in meeting their goals.
Anyone who wants to get a recognised certificate from the Institute of Leadership and Management.
Requirements
The Master Practitioner in Emotional Intelligence course is for anyone competent in the skills and techniques of emotional intelligence interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.
It will be of interest to you want to practice as a professional anywhere in the world.
An interest in applying their intelligence to their emotion.
Confidence and skills in emotional intelligence and a keenness to want to take their practice to a much deeper level.
A willingness to complete the practical activities to grow and develop their emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.

Ei4Change

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation.  The skills and competencies are also applicable in many situations in families, communities and social settings.

Master Practitioner in Emotional Intelligence


Approved by The Institute of LeadershipLearn about emotional intelligence through a more detailed review of the inner world of awareness and the outer world of action.
6 Hours of Video Content 155 Lessons 27 PDFs 10 Interactive Quizzes
What You Will Learn
The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.
The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness. 
The experience of the outer world is explored through empathy, active listening and working with body language.
By working with emotions and their management, motivation, resilience and managing change are explored supported with the application of coaching techniques to develop emotional intelligence.
Most workplace issues are people-related or relational-related underpinned by emotions. Competencies essential to effective performance are related to emotional intelligence - a key skill to meet the business challenges of today and for the rest of the 2020's. 
People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and help them to further their careers. There are measurable improvements in decision making, influence and quality of life, and in creating value through people for people.
Your emotional intelligence skills and techniques can be applied in business, sports, education, coaching, therapy, or just your own personal development.
This Practitioner in Emotional Intelligence course will deliver further insights but, as you know, developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!!
Determine what you should do to work with emotional intelligence more effectively.
Recognise how to relate to people by engaging with them at a deeper, more emotional level.
Discover ways to develop your coaching and your emotional intelligence skills.
Identify conversational techniques to build rapport and motivate through empathy.
Assess how emotions drive behaviour during change to develop resilience and manage stress.
Evaluate what’s behind behaviours to bring extra dimensions to influencing, leading and managing, coaching and mentoring.
Contribute to decision making within an organisation at operational, tactical and strategic levels.
Description
As a Practitioner in Emotional Intelligence you will become recognised as a highly resourceful professional who uses emotional intelligence to effectively work with emotions to make good quality decisions and build authentic relationships.
Emotional intelligence provides a skill set that helps people to develop excellence in all areas of life. These skills enhance emotional, behavioural, communication and thought capabilities important for a well-balanced life
A Practitioner in Emotional Intelligence can engage and interact with people all kinds of people from all walks of life. In most cases, practitioners assist people from an area of life or business industry they are familiar with to enhance different areas of their lives. For example, if you’re a healthcare professional, you’ll be an excellent practitioner using emotional intelligence when you work with people who have various health conditions, including anxiety, mild depression, stress, limiting habits and emotional issues.
Emotional Intelligence helps you to understand the information in emotions whilst maximising your brain’s potential. A Practitioner in Emotional Intelligence can apply this knowledge embracing modern neuroscience discoveries to achieve the desired objectives.
This online course is designed to help you further your development in the key area of emotional intelligence. It provides comprehensive training to prepare you to become an expert in emotional intelligence, and provide with a deeper understanding of the skills you need to become a successful emotional intelligence leader, coach and practitioner.
The course is designed for anyone wanting to add emotional intelligence skills to their existing qualifications, or for those wishing to pursue an advanced career path in the field. You will gain an understanding of the variety of techniques available to assist individuals and organisations in the areas of emotional intelligence, and will leave with the necessary skills, including coaching, to help others unlock their potential in and around the workplace.
Upon successful completion of this course, you will gain the qualifications to practice as an emotional intelligence practitioner and coach, helping people to gain self-awareness, build relationships and manage emotions in their lives. Not only will you have a deeper understanding of emotional intelligence, but you will have the tools and skills needed to empower yourself and others in the use and application of emotional intelligence.


Who This Course is For
Not everyone has the time to take an academic qualification in Emotional Intelligence, but you can gain a recognised award from The Institute of Leadership.
The Practitioner in Emotional Intelligence course is approved by The Institute of Leadership. 
The Practitioner in Emotional Intelligence course is for anyone who is interested in gaining a recognised award from a globally recognised awarding body.
The Practitioner in Emotional Intelligence course will enable you to apply advanced emotional intelligence techniques to facilitate enduring and in-depth personal change - in a natural, conversational manner.
Anyone who is keen to improve their emotional intelligence to excel at work and enhance their career.
Anyone with responsibilities for a specialist function influencing and building relationships with key stakeholders involved in supporting people and organisations to meet their goals.
Anyone who coaches and develops people and wants to build deeper relationships with others.
Anyone who is an independent or employed consultant, NLP practitioner, coach or trainer supporting organisations in meeting their goals.
Anyone who wants to get a recognised certificate from the Institute of Leadership and Management.
Requirements
The Practitioner in Emotional Intelligence course is for anyone with an understanding of emotional intelligence who is interested in developing a more comprehensive awareness of the application of emotional intelligence at work, in social settings and at home.
It will be of interest to you want to practice as a professional anywhere in the world.


An interest in applying their intelligence to their emotion.
Responsibilities for leading a team or in a management role seeking to enhance and grow their career.
A willingness to complete the practical activities to grow and develop their emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness. 

Practitioner in Emotional Intelligence

<h2>Emotional Intelligence (Virtual)</h2>
<p>Emotional Intelligence is a set of emotional and social skills that collectively establish how well we:</p>
<ul>
<li>Perceive and express ourselves</li>
<li>Develop and maintain social relationships</li>
<li>Cope with challenges</li>
<li>Use emotional information in an effective and meaningful way</li>
</ul>
<p>It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions.</p>
<p>The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques.</p>
<p>The program includes:</p>
<ul>
<li>A personal behavioral profile, the results of which you will bring to your training</li>
<li>2-day highly interactive workshop and experiential learning</li>
<li>Optional professional coaching activities initiated in class that can continue over the four months after class ends</li>
</ul><h3>What you will Learn</h3><ul><li>Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence</li><li>Identify the five domains within the EQ-i 2.0 assessment model</li><li>Summarize what neuroscience research has discovered about emotions and actions</li><li>Recognize ways that human beings are physiologically impacted by stress</li><li>Articulate ways to develop and maintain strong working relationships</li><li>Describe how emotional intelligence translates into high performance</li><li>Make use of the EI model and associated competencies</li><li>Employ strategies for enhancing leadership through Emotional Intelligence</li></ul><section>
                    <h3>Getting Started</h3><h3>Foundation Concepts</h3><ul><li>The biology of emotion</li><li>Why Emotional Intelligence matters</li><li>The impact of EI on performance</li></ul><h3>The EQ-I 2.0 Model</h3><ul><li>Overview of the EQ-i 2.0 framework</li><li>Exploring your report</li><li>Balancing your EI domains</li></ul><h3>Self: Awareness and Sensitivity</h3><ul><li>Self-awareness and empathy</li><li>Perception vs. reality</li><li>Acting by choice, not impulse</li></ul><h3>Other: Communication and Relationship-Building</h3><ul><li>Elements of effective communication</li><li>Communication styles</li><li>Communication techniques</li></ul><h3>Neuroscience and Behavioral Change</h3><ul><li>Insights from social neuroscience</li><li>Making a change</li></ul><h3>Summary and Next Steps</h3>


                </section>

Emotional Intelligence (Virtual)
Emotional Intelligence is a set of emotional and social skills that collectively establish how well we:
Perceive and express ourselves
Develop and maintain social relationships
Cope with challenges
Use emotional information in an effective and meaningful way
It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions.
The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques.
The program includes:
A personal behavioral profile, the results of which you will bring to your training
2-day highly interactive workshop and experiential learning
Optional professional coaching activities initiated in class that can continue over the four months after class ends
What you will Learn
Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence
Identify the five domains within the EQ-i 2.0 assessment model
Summarize what neuroscience research has discovered about emotions and actions
Recognize ways that human beings are physiologically impacted by stress
Articulate ways to develop and maintain strong working relationships
Describe how emotional intelligence translates into high performance
Make use of the EI model and associated competencies
Employ strategies for enhancing leadership through Emotional Intelligence
Getting Started
Foundation Concepts
The biology of emotion
Why Emotional Intelligence matters
The impact of EI on performance
The EQ-I 2.0 Model
Overview of the EQ-i 2.0 framework
Exploring your report
Balancing your EI domains
Self: Awareness and Sensitivity
Self-awareness and empathy
Perception vs. reality
Acting by choice, not impulse
Other: Communication and Relationship-Building
Elements of effective communication
Communication styles
Communication techniques
Neuroscience and Behavioral Change
Insights from social neuroscience
Making a change
Summary and Next Steps

IIL Europe Ltd

Emotional Wellbeing

Emotional Resilience

Master Your Emotions

Emotional Literacy

Psychological Skills

Emotional Intelligence (Virtual)

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We all have emotions! &nbsp;You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"> 9.5 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;226 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;29 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;7 Interactive Quizzes</span></div></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course delves into emotional intelligence in detail to cover</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Fundamental Principles of Emotional Intelligence</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Perception</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Expression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Interpersonal Skills</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Decision Making</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Stress Management</p></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Determine how you can work with emotional intelligence to improve results and quality.Recognise ways that you can perform within the emotional climate of your work environment.Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.Develop ways that you can build your interpersonal skills and enhance your relationships.Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience.Evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">The Principles of Emotional Intelligence</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence&nbsp;</strong>course is not just about deepening knowledge and skill levels, it is also about applying this and developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, you&#39;ll gain insight into the fundamentals of leadership and learn how to direct the power of your emotional intelligence to empower yourself and others. You&#39;ll also discover practical strategies for developing your personal emotional intelligence with real-world examples and expert advice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers an introduction to the research and theories behind emotional intelligence and its applications in leadership, self-management, and personal development.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to enhance your ability to build relationships, succeed in a team environment, and how to use effective communication skills to reach your goals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This comprehensive course covers all the essential topics of emotional intelligence, and offers practical activities and interactive quizzes that will help you reinforce your knowledge and develop your skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, you&rsquo;ll know how to apply learned theoretical lessons in the real world and become an emotionally intelligent leader or team member.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unlock the skills of emotional intelligence and discover how mastering this knowledge can give you the power to create a successful career and personal happiness. &nbsp;From understanding yourself and empathy to stress management and decision making, this course provides you with the leadership fundamentals and personal development tools to maximise your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence</strong>&nbsp;course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in learning in-depth, comprehensive knowledge about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should be committed to developing your ability to work with and manage the emotional dimensions of your life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your leadership and your emotional intelligence skills.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.

We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.
9.5 Hours 226 Lessons 29 PDFs 7 Interactive Quizzes
What You Will Learn
The Principles of Emotional Intelligence course delves into emotional intelligence in detail to cover
The Fundamental Principles of Emotional Intelligence
The Principles of Self-Perception
The Principles of Self-Expression
The Principles of Interpersonal Skills
The Principles of Decision Making
The Principles of Stress Management
Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.
Determine how you can work with emotional intelligence to improve results and quality.Recognise ways that you can perform within the emotional climate of your work environment.Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.Develop ways that you can build your interpersonal skills and enhance your relationships.Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience.Evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others.
The Principles of Emotional Intelligence


The Principles of Emotional Intelligence course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.
The Principles of Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about applying this and developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.
Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.
In this course, you'll gain insight into the fundamentals of leadership and learn how to direct the power of your emotional intelligence to empower yourself and others. You'll also discover practical strategies for developing your personal emotional intelligence with real-world examples and expert advice.
The course covers an introduction to the research and theories behind emotional intelligence and its applications in leadership, self-management, and personal development. 
Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.
Learn how to enhance your ability to build relationships, succeed in a team environment, and how to use effective communication skills to reach your goals.
This comprehensive course covers all the essential topics of emotional intelligence, and offers practical activities and interactive quizzes that will help you reinforce your knowledge and develop your skills.
By the end of the course, you’ll know how to apply learned theoretical lessons in the real world and become an emotionally intelligent leader or team member.
Unlock the skills of emotional intelligence and discover how mastering this knowledge can give you the power to create a successful career and personal happiness. From understanding yourself and empathy to stress management and decision making, this course provides you with the leadership fundamentals and personal development tools to maximise your potential.


Who This Course is For
The Principles of Emotional Intelligence course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.
Anyone interested in learning in-depth, comprehensive knowledge about emotional intelligence at work.
Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
Anyone with an interest in developing their ability to manage their emotions.
This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.
Requirements
You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
You should be committed to developing your ability to work with and manage the emotional dimensions of your life.
The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.
An interest in how interactions with other people work and how to build them more effectively.
A keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances.
A willingness to complete the practical activities to grow and develop your leadership and your emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.

We all have emotions!  You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

The Principles of Emotional Intelligence


Approved by The Institute of LeadershipWhat everyone should know about how emotions influence every aspect of your life.
1.5 Hours of Video Content 46 Lessons 10 PDFs 5 Interactive Quizzes
What You Will Learn
This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.
The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? You'll get to understand why EI is a broader term that covers emotional intelligence in much more depth. 
People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. 
The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence. It will test your emotional intelligence!
Recognise the importance of understanding the emotions that you experience.
Examine how to practise and learn how to develop emotional intelligence.
Discover how to improve your relationships and performance by gaining insights into the emotions of other people.
Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.
State what actions you can take to work with emotional intelligence.
Describe simple solutions for improving emotional intelligence.
Description
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.
Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.
Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work. There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed. 
Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.


Who This Course is For
Not everyone has the time to take an academic qualification in Emotional Intelligence, but you can gain a recognised award from The Institute of Leadership.
The Foundation in Emotional Intelligence course is approved by The Institute of Leadership. 


The Foundation in Emotional Intelligence course is for anyone who is interested in an introductory course in emotional intelligence with certification from a globally recognised awarding body.
The course gives an overview for developing an understanding of emotional intelligence to improve performance.
This course is for anyone wanting to find out how emotional intelligence influences performance, builds relationships and supports good quality decisions based on emotions.
Anyone who is keen to improve their emotional intelligence to excel at work and enhance their career.
Anyone with responsibilities for a specialist function influencing and building relationships with key stakeholders involved in supporting people and organisations to meet their goals.
Anyone who wants to get a recognised certificate from the Institute of Leadership and Management.
Requirements
We all have emotions! 
Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.
You will be working within a team and keen to build relationships with others.
You will need an open mind and a willingness to learn.


An interest in applying your intelligence to your emotions.
An interest in learning more about emotional intelligence at work.
A willingness to complete the practical activities to grow and develop their emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not.  It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

Foundation in Emotional Intelligence

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching reveals the unique working of your emotional realm.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching is a very powerful form of personal leadership coaching that&#39;s both discreet and trusted demonstrating what good looks like both an emotional and on a practical level.</p></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Investigate a set of tools that will set you apart from other coaches and put your coaching in a completely different league.Explore how people would benefit from a coaching approach in a variety of circumstances.Discover ways to develop your coaching and your emotional intelligence skills.Relate to people better engaging with them at a deeper level.Evaluate how coaching with emotional intelligence can lead to better outcomes with people.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Emotional Intelligence Coaching</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The field of coaching has grown considerably in recent times. Coaching equips people with the tools, knowledge, and opportunities they need to fully develop themselves to be effective in their commitment to themselves, the company, and their work. It can be used in a variety of ways, for example, getting past an impasse, removing a stumbling block or drawing out and building on strengths.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence is the science and practice of good emotional awareness and self-management. Successfully applied in the workplace it accounts for greater success than intellectual capabilities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching not only reveals the unique working of your emotional realm but also directs you to your untapped potential and to where you&#39;ve been holding yourself back. It&#39;s a very powerful form of personal leadership coaching that&#39;s both discreet and trusted.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching builds personal skills by demonstrating what good looks like both practically and on an emotional level. It brings together tried and tested coaching techniques within the construct of emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empathy is a fundamental component of emotional intelligence. Using empathy builds trust and keeps conversations focused on increasing performance and employee engagement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving their coaching skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of coaching and emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about coaching and how to work with emotional intelligence - yours and other&#39;s emotional intelligence.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your emotional intelligence skills.</li></ul><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Enhance your coaching skills and capabilities using emotional intelligence.

Emotional intelligence coaching reveals the unique working of your emotional realm.

Emotional intelligence coaching is a very powerful form of personal leadership coaching that's both discreet and trusted demonstrating what good looks like both an emotional and on a practical level.
What You Will Learn
This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.
The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.
Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence.
Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.
Investigate a set of tools that will set you apart from other coaches and put your coaching in a completely different league.Explore how people would benefit from a coaching approach in a variety of circumstances.Discover ways to develop your coaching and your emotional intelligence skills.Relate to people better engaging with them at a deeper level.Evaluate how coaching with emotional intelligence can lead to better outcomes with people.
Emotional Intelligence Coaching


Enhance your coaching skills and capabilities using emotional intelligence.
The field of coaching has grown considerably in recent times. Coaching equips people with the tools, knowledge, and opportunities they need to fully develop themselves to be effective in their commitment to themselves, the company, and their work. It can be used in a variety of ways, for example, getting past an impasse, removing a stumbling block or drawing out and building on strengths.
Emotional Intelligence is the science and practice of good emotional awareness and self-management. Successfully applied in the workplace it accounts for greater success than intellectual capabilities.
Emotional intelligence coaching not only reveals the unique working of your emotional realm but also directs you to your untapped potential and to where you've been holding yourself back. It's a very powerful form of personal leadership coaching that's both discreet and trusted.
Emotional intelligence coaching builds personal skills by demonstrating what good looks like both practically and on an emotional level. It brings together tried and tested coaching techniques within the construct of emotional intelligence.
Empathy is a fundamental component of emotional intelligence. Using empathy builds trust and keeps conversations focused on increasing performance and employee engagement.


Who This Course is For
This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving their coaching skills.
You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance.
Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches.
This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.
Requirements
You should have an interest and understanding of coaching and emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
An interest in how interactions with other people work and how to build them more effectively.
A keenness to learn about coaching and how to work with emotional intelligence - yours and other's emotional intelligence.
A willingness to complete the practical activities to grow and develop your emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Team Leading

Team Management

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.

The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

Emotional Intelligence Coaching

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The secrets of emotional intelligence. What everyone should know about the intelligence in emotions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">What everyone should know about how emotions influence every aspect of your life.</p><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;2 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;48 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;8 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;5 Interactive Quizzes</span></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course explores&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">little known ways&nbsp;</em></strong>that emotional intelligence can be used in the workplace by investigating what it is and what it is not. &nbsp;It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? &nbsp; You&#39;ll get to understand why EI is a broader term that covers emotional intelligence in much more depth. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People often talk about positive and negative emotions. &nbsp;This is not that helpful as emotions cannot really be labelled in that way. &nbsp;The course also covers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the myths around positive and negative emotions&nbsp;</strong>and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do&#39;s and don&#39;ts of working with emotional intelligence. &nbsp;It will test your emotional intelligence!</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Recognise the importance of understanding the emotions that you experience.Examine how to practise and learn how to develop emotional intelligence.Discover how to improve your relationships and performance by gaining insights into the emotions of other people.Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.</div><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Description</h4><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence&nbsp;</strong>is an aspect of you as a whole person affecting your work life and your personal life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your ability to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">combine your thinking&nbsp;</strong>with your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">feelings&nbsp;</strong>in order to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">build good quality relationships</strong>&nbsp;and to make&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">good authentic decisions</strong>. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence is different from IQ - cognitive intelligence, and offers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">a different perspective on success</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">performance at work</strong>. &nbsp;There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your responsibility! &nbsp;How you react and respond to events is governed by your emotional intelligence. &nbsp;You can work to develop your emotional intelligence, but this is not easy. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone wanting to find out &nbsp;how your emotional intelligence influences how you perform, build relationships and make good quality decisions based on emotions.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a basic understanding of why emotions play an important role in performance and success.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.</li></ul><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all have emotions!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will need an open mind and a willingness to learn.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in applying their intelligence to their emotion.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in learning more about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop their emotional intelligence skills.</li></ul><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

The secrets of emotional intelligence. What everyone should know about the intelligence in emotions.

What everyone should know about how emotions influence every aspect of your life.
2 Hours 48 Lessons 8 PDFs 5 Interactive Quizzes
What You Will Learn
This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.
The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? You'll get to understand why EI is a broader term that covers emotional intelligence in much more depth. 
People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. 
The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence. It will test your emotional intelligence!
Recognise the importance of understanding the emotions that you experience.Examine how to practise and learn how to develop emotional intelligence.Discover how to improve your relationships and performance by gaining insights into the emotions of other people.Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.Description
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.
Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.
Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work. There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed. 
Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.


Who This Course is For
Your emotional intelligence is your responsibility! How you react and respond to events is governed by your emotional intelligence. You can work to develop your emotional intelligence, but this is not easy. 
This course is for anyone wanting to find out how your emotional intelligence influences how you perform, build relationships and make good quality decisions based on emotions.
Anyone who is interested in a basic understanding of why emotions play an important role in performance and success.
Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
Anyone with an interest in developing their ability to manage their emotions.
Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.
Requirements
We all have emotions! 
Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.
You will need an open mind and a willingness to learn.


An interest in applying their intelligence to their emotion.
An interest in learning more about emotional intelligence at work.
A willingness to complete the practical activities to grow and develop their emotional intelligence skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions.

Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.

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