Name: Master Business Networking in Just 1 Day - Join our Workshop in Dunfermline
Price: 595 GBP
Availability: InStock

Plymouth

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Inside This Training, You&#39;ll Learn</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">None</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Materials:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attendees will receive a course manual with presentation slides and reference materials.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One: Identifying Your Audience</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two: Creating a Basic Outline</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three: Organizing the Program</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four: Fleshing It Out</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five: Putting It All Together</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Six: Being Prepared</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Seven: Overcoming Nervousness</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Eight: Delivering Your Speech (I)</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Nine: Delivering Your Speech (II)</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Ten: Questions and Answers</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Eleven: Wrapping Up</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who is interested in Public Speaking Skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Requirements:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For eBooks:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Internet for downloading the eBook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laptop, tablet, Smartphone, eReader (No Kindle)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">eBook download and activation instructions</p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Mangates

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Plymouth

Master Business Networking in Just 1 Day - Join our Workshop in Plymouth

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

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Preston

Business Networking 1 Day Training in Preston

Master Business Networking in Just 1 Day - Join our Workshop in Preston

Livingston

Business Networking 1 Day Training in Livingston

Master Business Networking in Just 1 Day - Join our Workshop in Livingston

Hinckley

Business Networking 1 Day Training in Hinckley

Master Business Networking in Just 1 Day - Join our Workshop in Hinckley

Hamilton, UK

Business Networking 1 Day Training in Hamilton, UK

Master Business Networking in Just 1 Day - Join our Workshop in Hamilton, UK

Oxford

Business Networking 1 Day Training in Oxford

Master Business Networking in Just 1 Day - Join our Workshop in Oxford

Aberystwyth

Business Networking 1 Day Training in Newport

Master Business Networking in Just 1 Day - Join our Workshop in Newport

Leeds

Business Networking 1 Day Training in Leeds

Master Business Networking in Just 1 Day - Join our Workshop in Leeds

Fleet 

Business Networking 1 Day Training in Fleet

Master Business Networking in Just 1 Day - Join our Workshop in Fleet

Dunfermline

Business Networking 1 Day Training in Dunfermline

Master Business Networking in Just 1 Day - Join our Workshop in Dunfermline

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Certify by Cognicert Limited www.cognicert.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reference Standards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong> Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 5 days<br fr-original-style="" style="box-sizing: border-box;">Training Methodologies</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

General Admission

early bird registration

Hampton Wick

<h3 id="isPasted" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);">Full 🌕 Moon circle&nbsp;</span></em></h3><div fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);">On Full Moon we are gathering to practice a heart centred meditation - Kirtan, supported by Ceremonial grade Cacao which is a Heart opening medicine.</span></em></div><div fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);"><br fr-original-style="" style="box-sizing: border-box;"></span></em></div><div fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);">No experience is needed and we have plenty of other herbs if you cannot drink Cacao</span></em></div><div fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);"><br fr-original-style="" style="box-sizing: border-box;"></span></em></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);">ZOOM</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);">During the Summer we are offering the gathering via Zoom to allow those who are travelling to keep with their practice.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);">Join us with your own Cacao or Herbal tea!</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);">The Zoom Invitation will be sent to you an hour before the start of the gathering.</span></div><h3 id="isPasted" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);">What is&nbsp;Kirtan?</span></em><br fr-original-style="" style="box-sizing: border-box;">Kirtan&nbsp;is part of Naada Yoga or the Yoga of Sound.<br fr-original-style="" style="box-sizing: border-box;">It is a Sound meditation in which we are using the most powerful instrument that we have - our own voice.<br fr-original-style="" style="box-sizing: border-box;">In Kirtan we are sharing together uplifting and high energy charged words, mantras, stories and songs about the Divine in whichever way we may understand it and name it.<br fr-original-style="" style="box-sizing: border-box;">The ocean of consciousness can be named differently in many traditions, religions and paths but it is all translated to the same viberation in our hearts - Love.<br fr-original-style="" style="box-sizing: border-box;">By using ancient languages and sounds, we&nbsp;are&nbsp;joining old generations. We&nbsp;are&nbsp;joining their intentions to connect to the Heart of Creation, Divinity, God, Goddess, That&nbsp;which&nbsp;perhaps has no name, but&nbsp;is&nbsp;within each and every one of us and longing to be touched and awaken.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Kirtan is traditionally sang in a Call and response manner when the leader is calling out and the Sangham (the crowd) is repeating. We are learning the mantras together through repetition.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(165, 42, 42); box-sizing: border-box;" fr-original-style="color: rgb(165, 42, 42);">What is&nbsp;Cacao Ceremony?</span><br fr-original-style="" style="box-sizing: border-box;">For thousands of years different culures all over the world&nbsp;have considered cacao as a sacred plant with healing properties. Not only was cacao used in ceremonial settings but it was also renowned as a medicinal plant that aids in the healing of and opening up of the heart&#39;s circulation. Because of its heart opening qualities cacao is a perfect pairing with meditation, yoga, dancing, and different therapies.<br fr-original-style="" style="box-sizing: border-box;">It facilitates greater connection to other people and to yourself.<br fr-original-style="" style="box-sizing: border-box;">What a better match for our heart centred singing Kirtan meditation!</em><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</h3><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);">Vegan sweets, fruits and medicinal herbs will be served - please let us know in case of allergies so we will make sure to cater for you!</span></h3><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style="color: rgb(128, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(138, 181, 187); box-sizing: border-box;" fr-original-style="color: rgb(138, 181, 187);">Alva &amp; Harel</div>

Full 🌕 Moon circle 
On Full Moon we are gathering to practice a heart centred meditation - Kirtan, supported by Ceremonial grade Cacao which is a Heart opening medicine.No experience is needed and we have plenty of other herbs if you cannot drink CacaoZOOMDuring the Summer we are offering the gathering via Zoom to allow those who are travelling to keep with their practice.Join us with your own Cacao or Herbal tea!The Zoom Invitation will be sent to you an hour before the start of the gathering.
What is Kirtan?
Kirtan is part of Naada Yoga or the Yoga of Sound.
It is a Sound meditation in which we are using the most powerful instrument that we have - our own voice.
In Kirtan we are sharing together uplifting and high energy charged words, mantras, stories and songs about the Divine in whichever way we may understand it and name it.
The ocean of consciousness can be named differently in many traditions, religions and paths but it is all translated to the same viberation in our hearts - Love.
By using ancient languages and sounds, we are joining old generations. We are joining their intentions to connect to the Heart of Creation, Divinity, God, Goddess, That which perhaps has no name, but is within each and every one of us and longing to be touched and awaken.

Kirtan is traditionally sang in a Call and response manner when the leader is calling out and the Sangham (the crowd) is repeating. We are learning the mantras together through repetition. 

What is Cacao Ceremony?
For thousands of years different culures all over the world have considered cacao as a sacred plant with healing properties. Not only was cacao used in ceremonial settings but it was also renowned as a medicinal plant that aids in the healing of and opening up of the heart's circulation. Because of its heart opening qualities cacao is a perfect pairing with meditation, yoga, dancing, and different therapies.
It facilitates greater connection to other people and to yourself.
What a better match for our heart centred singing Kirtan meditation!
 
Vegan sweets, fruits and medicinal herbs will be served - please let us know in case of allergies so we will make sure to cater for you!
Alva & Harel

Alva Yoga

Mantra

Full Moon Kirtan & Cacao meditation circle

ZOOM Full Moon gathering - Peace Kirtan circle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be a more effective Financial Crime Investigator.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investigating financial crime is complex and requires a unique set of practical skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part of the new ICA Practitioner Series, this highly practical qualification covers:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investigation frameworks</strong>- get equipped with the strategy and tools to complete a financial crime investigation effectively</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Information &amp; evidence gathering</strong>- develop methods to acquire relevant information from both human &amp; electronic sources</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonies, statements, and interviews</strong>- understand the processes and procedures involved</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reports</strong>- learn how to compile initial, internal, and external reports as well as Suspicious Activity Reports (SARs)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cyber and open source</strong>- understand evidential gathering techniques.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification covers the following topics:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Evaluation &amp; initial actions</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Open source &amp; cyber</li><li fr-original-style="" style="box-sizing: border-box;">Investigation skills &amp; analysis</li><li fr-original-style="" style="box-sizing: border-box;">Statements &amp; interviews</li><li fr-original-style="" style="box-sizing: border-box;">Gathering information</li></ul>

Be a more effective Financial Crime Investigator.
Investigating financial crime is complex and requires a unique set of practical skills.
Part of the new ICA Practitioner Series, this highly practical qualification covers:
Investigation frameworks- get equipped with the strategy and tools to complete a financial crime investigation effectively
Information & evidence gathering- develop methods to acquire relevant information from both human & electronic sources
Testimonies, statements, and interviews- understand the processes and procedures involved
Reports- learn how to compile initial, internal, and external reports as well as Suspicious Activity Reports (SARs)
Cyber and open source- understand evidential gathering techniques.
This qualification covers the following topics:
Evaluation & initial actions
Stakeholders
Open source & cyber
Investigation skills & analysis
Statements & interviews
Gathering information

International Compliance Association

ICA Certified Financial Crime Investigator

<h2>Facilitation Skills for Business Analysts: In-House Training</h2>
 <p>This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).</p>
 <p>Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication</li>
 <li>Describe the facilitation skills that are most supportive of those intersections</li>
 <li>Improve your ability to apply these skills in the context of your business analyst functions</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the Business analyst (BA)</li> <li>An Introduction to the BABOK® Guide</li> <li>Business analyst roles and the product / project life cycle (PLC)</li> <li>Facilitation skills for the business analyst</li> </ul> <h3>The BABOK® Guide and Communication</h3> <ul> <li>An introduction to the communication process</li> <li>Addressing basic communications challenges</li> <li>Planning business analysis communication</li> <li>Communication and BABOK® Guide tasks</li> </ul> <h3>Targeted Elicitation Techniques</h3> <ul> <li>Synergy between communication and targeted elicitation techniques</li> <li>Preparing for elicitation</li> <li>Cornerstone targeted technique: interviews</li> <li>Other targeted elicitation techniques</li> <li>Related general communication skills</li> </ul> <h3>Group Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and group elicitation techniques</li> <li>Cornerstone group elicitation technique - requirements workshops</li> <li>Other group elicitation techniques</li> <li>Related general communication skills - meeting management best practices</li> <li>Related general communication skills - facilitating best practices</li> </ul> <h3>Process / Model-Based Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and process / model-based elicitation techniques</li> <li>Process / model-based elicitation techniques</li> <li>Related interpersonal skills - problem solving and decision making</li> </ul> <h3>Investigative Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and investigative elicitation techniques</li> <li>Cornerstone investigative elicitation technique - document analysis</li> <li>Other investigative elicitation techniques</li> <li>Summary of elicitation techniques by usage in the requirements process</li> </ul> <h3>Using Presentations, Structured Walkthroughs, and Influencing</h3> <ul> <li>Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks</li> <li>Cornerstone technique - structured walkthroughs</li> <li>General communication skill - presenting</li> <li>Related interpersonal skill - influencing</li> </ul> <h3>Special Facilitation Skills - Negotiating and Mediating</h3> <ul> <li>Negotiating</li> <li>Mediating</li> </ul>


                </section>

Facilitation Skills for Business Analysts: In-House Training
This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).
Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.
What you will Learn
At the end of this program, you will be able to:
Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication
Describe the facilitation skills that are most supportive of those intersections
Improve your ability to apply these skills in the context of your business analyst functions
Foundation Concepts
The role of the Business analyst (BA)
An Introduction to the BABOK® Guide
Business analyst roles and the product / project life cycle (PLC)
Facilitation skills for the business analyst
The BABOK® Guide and Communication
An introduction to the communication process
Addressing basic communications challenges
Planning business analysis communication
Communication and BABOK® Guide tasks
Targeted Elicitation Techniques
Synergy between communication and targeted elicitation techniques
Preparing for elicitation
Cornerstone targeted technique: interviews
Other targeted elicitation techniques
Related general communication skills
Group Elicitation Techniques
Synergy between requirements communication and group elicitation techniques
Cornerstone group elicitation technique - requirements workshops
Other group elicitation techniques
Related general communication skills - meeting management best practices
Related general communication skills - facilitating best practices
Process / Model-Based Elicitation Techniques
Synergy between requirements communication and process / model-based elicitation techniques
Process / model-based elicitation techniques
Related interpersonal skills - problem solving and decision making
Investigative Elicitation Techniques
Synergy between requirements communication and investigative elicitation techniques
Cornerstone investigative elicitation technique - document analysis
Other investigative elicitation techniques
Summary of elicitation techniques by usage in the requirements process
Using Presentations, Structured Walkthroughs, and Influencing
Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks
Cornerstone technique - structured walkthroughs
General communication skill - presenting
Related interpersonal skill - influencing
Special Facilitation Skills - Negotiating and Mediating
Negotiating
Mediating

IIL Europe Ltd

Action Learning Facilitator

Business Analyst

Agile Business Analyst

Business Analysis

Facilitation Skills

Business Communication Skills

Facilitation Skills for Business Analysts: In-House Training

<h2>Facilitation Skills for Business Analysts: Virtual In-House Training</h2>
 <p>This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).</p>
 <p>Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication</li>
 <li>Describe the facilitation skills that are most supportive of those intersections</li>
 <li>Improve your ability to apply these skills in the context of your business analyst functions</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the Business analyst (BA)</li> <li>An Introduction to the BABOK® Guide</li> <li>Business analyst roles and the product / project life cycle (PLC)</li> <li>Facilitation skills for the business analyst</li> </ul> <h3>The BABOK® Guide and Communication</h3> <ul> <li>An introduction to the communication process</li> <li>Addressing basic communications challenges</li> <li>Planning business analysis communication</li> <li>Communication and BABOK® Guide tasks</li> </ul> <h3>Targeted Elicitation Techniques</h3> <ul> <li>Synergy between communication and targeted elicitation techniques</li> <li>Preparing for elicitation</li> <li>Cornerstone targeted technique: interviews</li> <li>Other targeted elicitation techniques</li> <li>Related general communication skills</li> </ul> <h3>Group Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and group elicitation techniques</li> <li>Cornerstone group elicitation technique - requirements workshops</li> <li>Other group elicitation techniques</li> <li>Related general communication skills - meeting management best practices</li> <li>Related general communication skills - facilitating best practices</li> </ul> <h3>Process / Model-Based Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and process / model-based elicitation techniques</li> <li>Process / model-based elicitation techniques</li> <li>Related interpersonal skills - problem solving and decision making</li> </ul> <h3>Investigative Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and investigative elicitation techniques</li> <li>Cornerstone investigative elicitation technique - document analysis</li> <li>Other investigative elicitation techniques</li> <li>Summary of elicitation techniques by usage in the requirements process</li> </ul> <h3>Using Presentations, Structured Walkthroughs, and Influencing</h3> <ul> <li>Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks</li> <li>Cornerstone technique - structured walkthroughs</li> <li>General communication skill - presenting</li> <li>Related interpersonal skill - influencing</li> </ul> <h3>Special Facilitation Skills - Negotiating and Mediating</h3> <ul> <li>Negotiating</li> <li>Mediating</li> </ul>


                </section>

Facilitation Skills for Business Analysts: Virtual In-House Training
This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).
Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.
What you will Learn
At the end of this program, you will be able to:
Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication
Describe the facilitation skills that are most supportive of those intersections
Improve your ability to apply these skills in the context of your business analyst functions
Foundation Concepts
The role of the Business analyst (BA)
An Introduction to the BABOK® Guide
Business analyst roles and the product / project life cycle (PLC)
Facilitation skills for the business analyst
The BABOK® Guide and Communication
An introduction to the communication process
Addressing basic communications challenges
Planning business analysis communication
Communication and BABOK® Guide tasks
Targeted Elicitation Techniques
Synergy between communication and targeted elicitation techniques
Preparing for elicitation
Cornerstone targeted technique: interviews
Other targeted elicitation techniques
Related general communication skills
Group Elicitation Techniques
Synergy between requirements communication and group elicitation techniques
Cornerstone group elicitation technique - requirements workshops
Other group elicitation techniques
Related general communication skills - meeting management best practices
Related general communication skills - facilitating best practices
Process / Model-Based Elicitation Techniques
Synergy between requirements communication and process / model-based elicitation techniques
Process / model-based elicitation techniques
Related interpersonal skills - problem solving and decision making
Investigative Elicitation Techniques
Synergy between requirements communication and investigative elicitation techniques
Cornerstone investigative elicitation technique - document analysis
Other investigative elicitation techniques
Summary of elicitation techniques by usage in the requirements process
Using Presentations, Structured Walkthroughs, and Influencing
Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks
Cornerstone technique - structured walkthroughs
General communication skill - presenting
Related interpersonal skill - influencing
Special Facilitation Skills - Negotiating and Mediating
Negotiating
Mediating

Facilitation Skills for Business Analysts: Virtual In-House Training

Making Lively and Effective Meetings Certification <br /><br />Understanding the keys to enthusiastic and successful gatherings is crucial for anyone in any association, paying little heed to the nature and the size. This course gives a thorough knowledge into each part of guaranteeing that gatherings are vivacious and powerful, including how to plan for a gathering, the sorts of meeting to pick and how to make them overly compelling and never exhausting! From the approaches to utilize time, to viable gathering correspondence procedures you can apply as a gathering facilitator or member, this course covers each perspective that anybody in any organization or association has to know. <br /><br />You Will Learn <br /><br />Instructions to completely plan for a gathering <br /><br />The distinctive gathering types and how to realize which is best for your necessities <br /><br />Step by step instructions to guarantee that gatherings are exuberant and invigorating for all participants <br /><br />Instructions to adequately impart previously, during and after the gathering <br /><br />Instructions to keep the gathering centered and exceptionally gainful <br /><br />Advantages of Taking This Course <br /><br />You will actually want to put together and facilitate the best gatherings at your association <br /><br />You will comprehend the keys to capitalizing on each gathering and never squander one more moment <br /><br />You will actually want to recommend new and imaginative approaches to make your gatherings exuberant, invigorating and innovative <br /><br />You will actually want to allocate errands to participants and get the absolute best out of them in each gathering <br /><br />You will actually want to save time, increment profitability and transform gatherings into amazing key devices

Making Lively and Effective Meetings Certification 

Understanding the keys to enthusiastic and successful gatherings is crucial for anyone in any association, paying little heed to the nature and the size. This course gives a thorough knowledge into each part of guaranteeing that gatherings are vivacious and powerful, including how to plan for a gathering, the sorts of meeting to pick and how to make them overly compelling and never exhausting! From the approaches to utilize time, to viable gathering correspondence procedures you can apply as a gathering facilitator or member, this course covers each perspective that anybody in any organization or association has to know. 

You Will Learn 

Instructions to completely plan for a gathering 

The distinctive gathering types and how to realize which is best for your necessities 

Step by step instructions to guarantee that gatherings are exuberant and invigorating for all participants 

Instructions to adequately impart previously, during and after the gathering 

Instructions to keep the gathering centered and exceptionally gainful 

Advantages of Taking This Course 

You will actually want to put together and facilitate the best gatherings at your association 

You will comprehend the keys to capitalizing on each gathering and never squander one more moment 

You will actually want to recommend new and imaginative approaches to make your gatherings exuberant, invigorating and innovative 

You will actually want to allocate errands to participants and get the absolute best out of them in each gathering 

You will actually want to save time, increment profitability and transform gatherings into amazing key devices

OnlineCoursesLearning.com

Creating Lively and Effective Meetings

<h2>Vendor Relationship Management: On-Demand</h2>
<p>A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions.</p><h3>What You Will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Determine stakeholder interests, impact on the project, and requirements</li>
<li>Explain the process of planning for and preparing a contract</li>
<li>Describe best practices for managing the quality of products and services</li>
<li>Identify key techniques for managing vendor relationships</li>
<li>Take proactive steps to ensure good working relationships with third parties</li>
<li>Emphasize quality in the work performed by external resources</li>
<li>Engage in requirements gathering and management</li>
<li>Understand Agreements, Statements of Work, Letters of Intent and Contracts</li>
<li>Develop an effective contract change control process</li>
<li>Discuss the steps for closing a contract</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li></ul><h3>Stakeholder Relationships</h3><ul><li>Identifying stakeholders</li><li>Planning stakeholder management</li><li>Managing stakeholder engagement</li><li>Controlling stakeholder engagement</li><li>Event: Worksheet: What Are Your Issues with Stakeholders?</li></ul><h3>Understanding the Procurement Process</h3><ul><li>Planning procurement management</li><li>Conducting procurements</li><li>Controlling procurements</li><li>Closing procurements</li><li>Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings</li></ul><h3>Requirements Gathering and Management</h3><ul><li>Requirements gathering</li><li>Requirements management</li><li>Managing relationships</li><li>Contract change control</li><li>Change management</li><li>Event - Small Group Activity: Identifying Gaps in the Requirements Process</li></ul><h3>Agreements, Statements of Work, Letters of Intent and Contracts</h3><ul><li>Contract controls</li><li>Agreements</li><li>Contracts</li><li>Negotiations</li><li>Closing the contract</li><li>Contract termination</li><li>Procurement Audits and Lessons Learned</li><li>Event - Class Activity: Win-Win Negotiating</li></ul><h3>Summary and Next Steps</h3><ul><li>What did we learn, and how can we implement this in our work environments?</li></ul>


                </section>

Vendor Relationship Management: On-Demand
A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions.
What You Will Learn
You'll learn how to:
Determine stakeholder interests, impact on the project, and requirements
Explain the process of planning for and preparing a contract
Describe best practices for managing the quality of products and services
Identify key techniques for managing vendor relationships
Take proactive steps to ensure good working relationships with third parties
Emphasize quality in the work performed by external resources
Engage in requirements gathering and management
Understand Agreements, Statements of Work, Letters of Intent and Contracts
Develop an effective contract change control process
Discuss the steps for closing a contract
Getting Started
Introductions
Course structure
Course goals and objectives
Stakeholder Relationships
Identifying stakeholders
Planning stakeholder management
Managing stakeholder engagement
Controlling stakeholder engagement
Event: Worksheet: What Are Your Issues with Stakeholders?
Understanding the Procurement Process
Planning procurement management
Conducting procurements
Controlling procurements
Closing procurements
Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings
Requirements Gathering and Management
Requirements gathering
Requirements management
Managing relationships
Contract change control
Change management
Event - Small Group Activity: Identifying Gaps in the Requirements Process
Agreements, Statements of Work, Letters of Intent and Contracts
Contract controls
Agreements
Contracts
Negotiations
Closing the contract
Contract termination
Procurement Audits and Lessons Learned
Event - Class Activity: Win-Win Negotiating
Summary and Next Steps
What did we learn, and how can we implement this in our work environments?

Procurement & Supply

Procurement

Contract Management

Business Relationship Management Professional (BRMP)

Project Risk Management

Business Relationship Management (BRM)

Vendor Relationship Management: On-Demand

<h4>Agenda Setting Certification</h4>
<p>A plan is basically a gathering plan that diagrams key things and subjects to be talked about, and in what request. Contingent upon the motivation behind the gathering and nature of your business, the plan might be basic, containing a couple of things, or it could be more inside and out. The principle objective, in any case, is consistently something very similar - to illuminate and plan meeting members ahead of time, and to guarantee a smooth gathering measure. This course will give an outline of plan setting, why it's significant, how to make a compelling plan, just as how to utilize a plan to run a fruitful gathering. <br /><br />You Will Learn: <br /><br />About the capacity of plan setting <br /><br />Why plan setting is significant <br /><br />The most effective method to make an all around arranged plan <br /><br />Instructions to utilize a plan to run a more compelling gathering <br /><br />Advantages of Taking This Course: <br /><br />You will better comprehend the job plan setting plays in planning for a gathering <br /><br />You will figure out how an all around arranged plan can profit the coordinator and members of a gathering <br /><br />Your insight into plan setting will outfit you with the apparatuses expected to lead more beneficial and successful gatherings <br /><br />You will actually want to guarantee that colleagues are solid and steady and urged to join in</p>
<ul></ul>

Agenda Setting Certification
A plan is basically a gathering plan that diagrams key things and subjects to be talked about, and in what request. Contingent upon the motivation behind the gathering and nature of your business, the plan might be basic, containing a couple of things, or it could be more inside and out. The principle objective, in any case, is consistently something very similar - to illuminate and plan meeting members ahead of time, and to guarantee a smooth gathering measure. This course will give an outline of plan setting, why it's significant, how to make a compelling plan, just as how to utilize a plan to run a fruitful gathering. 

You Will Learn: 

About the capacity of plan setting 

Why plan setting is significant 

The most effective method to make an all around arranged plan 

Instructions to utilize a plan to run a more compelling gathering 

Advantages of Taking This Course: 

You will better comprehend the job plan setting plays in planning for a gathering 

You will figure out how an all around arranged plan can profit the coordinator and members of a gathering 

Your insight into plan setting will outfit you with the apparatuses expected to lead more beneficial and successful gatherings 

You will actually want to guarantee that colleagues are solid and steady and urged to join in

Agenda Setting

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</span></p><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">You&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(48, 48, 48); box-sizing: border-box;" fr-original-style="color:#303030;">All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp;</span></p><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials</strong>&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training

<h2>Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand</h2>
<p>This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.</p><h3>What You Will Learn</h3>
<p>Upon completion, participants will be able to:</p>
<ul>
<li>Define the solution scope</li>
<li>Work with the development team in the systems testing stage</li>
<li>Ensure the solution is usable in the business environment</li>
</ul><section>
                    <h3>Foundation Concepts</h3><ul><li>Defining the Business Analyst Function</li><li>Role of the Business Analyst as Change Agent</li><li>An Introduction to the BABOK® Guide</li><li>Business Analyst Roles and Relationships through the Project Life Cycle</li></ul><h3>Business Analysis Planning and Monitoring - Defining the Process</h3><ul><li>Overview of Business Analysis Planning &amp; Monitoring (BAP&amp;M)</li><li>BAP&amp;M - Process and Tools</li><li>BAP&amp;M - Roles and Responsibilities</li><li>BAP&amp;M - Governance, Information Management &amp; Performance Improvement</li></ul><h3>Elicitation and Collaboration - Gathering and Confirming Information</h3><ul><li>Overview of Elicitation and Collaboration</li><li>Elicitation and Collaboration Techniques</li></ul><h3>Requirements Life Cycle Management - Maintaining Requirements and Design Information</h3><ul><li>Overview of Requirements Life Cycle Management</li><li>Requirements Life Cycle Management Tasks - Details</li></ul><h3>Strategy Analysis - Providing Context to Requirements Analysis and Design Definition</h3><ul><li>Overview of Strategy Analysis</li><li>Analyze Current State</li><li>Define Future State</li><li>Assess Risks</li><li>Define Change Strategy</li></ul><h3>Requirements Analysis and Design Definition - Defining Solution Options</h3><ul><li>Overview of Requirements Analysis and Design Definition (RA&amp;DD)</li><li>The Anatomy of Requirements</li><li>RA&amp;DD Task Descriptions</li><li>RA&amp;DD Techniques</li></ul><h3>Solution Evaluation - Assessing Solution Performance</h3><ul><li>Overview of Solution Evaluation</li><li>Solution Evaluation Tasks</li><li>Solution Evaluation in Development Stages</li></ul><h3>Underlying Competencies</h3><ul><li>Overview of Underlying Competencies (UCs)</li><li>Underlying Competencies - Details</li></ul>


                </section>

Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand
This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.
What You Will Learn
Upon completion, participants will be able to:
Define the solution scope
Work with the development team in the systems testing stage
Ensure the solution is usable in the business environment
Foundation Concepts
Defining the Business Analyst Function
Role of the Business Analyst as Change Agent
An Introduction to the BABOK® Guide
Business Analyst Roles and Relationships through the Project Life Cycle
Business Analysis Planning and Monitoring - Defining the Process
Overview of Business Analysis Planning & Monitoring (BAP&M)
BAP&M - Process and Tools
BAP&M - Roles and Responsibilities
BAP&M - Governance, Information Management & Performance Improvement
Elicitation and Collaboration - Gathering and Confirming Information
Overview of Elicitation and Collaboration
Elicitation and Collaboration Techniques
Requirements Life Cycle Management - Maintaining Requirements and Design Information
Overview of Requirements Life Cycle Management
Requirements Life Cycle Management Tasks - Details
Strategy Analysis - Providing Context to Requirements Analysis and Design Definition
Overview of Strategy Analysis
Analyze Current State
Define Future State
Assess Risks
Define Change Strategy
Requirements Analysis and Design Definition - Defining Solution Options
Overview of Requirements Analysis and Design Definition (RA&DD)
The Anatomy of Requirements
RA&DD Task Descriptions
RA&DD Techniques
Solution Evaluation - Assessing Solution Performance
Overview of Solution Evaluation
Solution Evaluation Tasks
Solution Evaluation in Development Stages
Underlying Competencies
Overview of Underlying Competencies (UCs)
Underlying Competencies - Details

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