Name: Practical Sales Skills 1 Day Workshop in Dublin
Price: 595 GBP
Availability: InStock

Dublin

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Every day, managers solve difficult problems, turn organizations around, and achieve astonishing performance. To be successful, every organization needs good managers.
This Essential Management Skills training is suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow while giving existing managers the chance to review their current skills and build on their performance.

Course Contents:

Develop the managers in your business and increase organizational performance
The nature of management is to motivate and coordinate others to cope with diverse and far-reaching challenges. Managers set up the conditions that help other people perform well. In the past, many managers exercised tight control over employees. But the field of management is undergoing a revolution that asks managers to do more with less, to engage whole employees, to see change rather than stability as natural, and to inspire vision. These management skills training course materials will provide managers with the tools and techniques to perform effectively in the modern business world. Helping them to inspire their team and set engaging targets to increase their chances of ensuring success.

Why is taking this Essential Management Skills training course a good idea?

Well, just imagine if you were better able to:

Understand their management style and use it to effectively react to team requirements.
Apply goals, strategy, objectives and tasks to help prioritize and meet departmental outcomes.
Concentrate on the important aspects of their work by delegating non-essential tasks.
Provide employees with timely performance feedback and achieve smart conversations.
Manage innovative meetings and communicate important business requirements.
Motivate and inspire employees to ensure business success.
Ultimately, this training will help managers to engage and enthuse their team, becoming better able to adapt their approach to suit the demands of the role and achieve results.

This management skills training is designed to give leaders and managers the essential skills they need to not only improve their own skills but also drive the performance improvement of the people in their teams. The overall aim is to improve their ability to engage and motivate those around them and to increase business success through effective management techniques.

Course Topics:

Introduction and Objectives – Setting the scene for the training course, building an understanding of the five key tasks of managers and what is required to achieve them.

Icebreaker – Developing an understanding of what participants expect to get out of the training course and their expectations.

Management as a Product – Understanding the purpose of management and how it can be improved by considering it as a product in its own right.

Assessing Your Personal Management Style – Completing a questionnaire to define the management style of participants, helping to identify with their approach and noting any shortfalls. Identifying when it might be best to adapt their style to suit an alternative approach.

Setting Goals, Strategies, Objectives, Tasks and KPIs – Deciding the hierarchy of the different elements and creating their own workplace examples.

Prioritising – Using guidance from the Pareto Principle to help understand different priorities and how tasks should be approached.

Delegating – Establishing a structured approach to delegating and following a case study that helps the participants apply this to a real-life scenario. Includes examples of a delegation log and RACI for use back in the workplace.

Giving Performance Feedback – Defining performance feedback and understanding how to engage in smart conversations that get results. Includes a chance to role-play expected approaches using workplace simulations.

Managing Meetings – Learning the seven steps to successful workplace meetings.

Having Innovative Meetings – Applying Gamification techniques to help make 
meetings more engaging and motivate attendees to change behaviors, develop skills or solve problems. Includes two key interactive activities that can be applied to workplace meetings
.
Creating Engagement – Establishing the elements that help create engagement for teams and how these can be used at work.

Motivation – A review of the different approaches to motivation and how best to include motivation techniques in your everyday working style. Use of a TEDTalks video to look at a different approach to motivation. Includes two case studies to help embed the learning and highlight how learned techniques are best used in the real world.

Summary – A look at actions and how to move into a ‘future state’ of learning to ensure management skills are further developed.

This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.

Course Feature:

At the end of this Essential Management Skills training you will be able to:

Use a framework for effective management
Set goals, objectives, strategy and KPIs
Prioritize and organize your work effectively
Create employee engagement
Motivate and monitor your staff

Certification:

Once after the training, you receive a course completion certificate from Mangates.

Who can Attend?

Anybody who is interested in learning Essential Management Skills.

Mangates

Essential Management Skills 1 Day Workshop in Dublin

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

Effective Change Management An Interactive One Day Program

“Change is the only constant” – Heraclitus, a Greek philosopher

Why Change Management?

According to Harvard Business Review, 70% of all change initiatives fail. Another study by Towers Watson found that only 25% of change management actions are successful over the long term. All around us, technologies, processes, people, ideas and methods are continuously evolving, affecting the way organizations run their operations.

Developing effective change management skills then becomes not only inevitable, but also critical in today’s dynamic professional world as organizational change becomes more of a norm than an exception.

The Leading Change Management program will give aspiring change agents and managers the tools required to implement changes successfully with positive acceptance throughout the organization.

Program Overview:

The Leading Change Management program is designed to promote excellence in the management of change by introducing participants to the skills required at each step of the change process.

Built on the latest research and practice in North America, this program develops, challenges and inspires leaders to lead successful and rewarding organizational change initiatives.

The concepts and methods learned are immediately usable in the workplace, leading to faster implementation of change projects that achieve and sustain concrete results.

Learning Objectives:

To introduce the step by step change management process and the range of tools and methods available to address change challenges and problems
To provide insight on relevant, practical and applicable change management skills and equip participants to effectively engage with change processes in the workplace
To improve awareness and confidence for using change management tools and models required to design appropriate change plans for the workplace

Agenda:

The Nature of Change
Drivers of Change
Vision and Mission of Change
Eight Steps to Effective Change Management
Change Strategies
Change Resistance
Effective Communication Skills to Lead Change
Effective Leadership in the Change Process

Target Audience:

There is no Eligibility Criteria for this training, anyone can attend this training.

Effective Change Management 1 Day Workshop in Dublin

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Dublin

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

This course focuses on effective negotiation techniques to be successful in different situations and with people holding different levels of power. The course evaluates how negotiations impact the organizations and ourselves. Reflect on the different outcomes that can be achieved through negotiation and understand which outcomes are acceptable for the intended objectives. Finally participants reflect on the influencing process and how one can achieve things without having the authority or power. 

Each module has been carefully selected based on the intake and skills gaps of the specific audience. After a brief introduction, participants are given 1 to 2 minutes to introduce themselves, practicing their presentation and communication skills (if the intake has included the requested video, this introduction will only be 1 minute). 

Learning Objectives:

At the end of this course, you will be able to:
Define negotiation and influencing stages and how to do so effectively. 
Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening. 
Understand individuals and organizations (attitude, behavior and culture). What each party expects, dealing with emotions, and resistance. 
Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge.
Understand communication strategies, effectiveness in communicating, verbal and nonverbal 
Orchestrating a plan: positioning, anticipating problems, managing conflicts, and  approaching others for help. 
Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience. 
Understand results: risk assessment, damage control, keeping good relationships, win-win outcomes. 
Understand how to use BAPNA, ZOPA, negotiation canvas and other tools and strategies.
Understand how communication and presentation skills empower your negotiation abilities. 

Agenda:

Before We Begin
Welcome/Introductions
Purpose/Inspiration
Course Dynamics
Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion

Negotiation Canvas
Understanding the Methodology
Think, Feel, See, Hear, Say and Do
Giving and Taking
Points of Interest
Plan B (Key Arguments and Drawbacks)

BATNA and ZOPA
BATNA - Best Alternative to a Negotiated Agreement Intro
Example/Role play: Selling a Car
ZOPA - Zone of Possible Agreement or "bargaining range” Intro
Example/Role Play: Overcoming a Negative Bargaining Zone

Evaluating Success
Defining Negotiation Success
Criteria to Evaluate/Measure Success and Effectiveness
Exercise/Role Play: Hand Shaking
Maintaining a Continued Positive Relationship

Influence and persuasion 
Definitions
General Overview
Positive and Negative Ways to Influence
Open Discussion: Sun vs Wind Tale 
Video: Perception and Persuasion
Video: The Science of Persuasion

Introduction to Communication and Presentation skills
Communication Skills
Exercise/Role Play: Connecting Strangers
Presentation Skills
Exercise/Role Play: Words Clearly Spoken and Silence
Video TED: How to Sound Smart - View and Discuss

Conclusions
Wrap Up
Self Assessment GAP
Feedback Form
Closing Remarks

Negotiation Skills - Professional 1 Day Workshop in Dublin

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Anyone who manages or leads people in  a remote or virtual environment would benefit from the training provided by this Managing a Virtual Team training course materials. The course would suit people managing teams that work from home, on the road, at various locations or any other situation where the team is not based in the same place from day to day.

Course Contents:

Managing Virtual Teams has become a hot topic over the last few years. People are now much more likely to work from home, from their car, at alternative locations, or even on the other side of the world, which means managers might rarely see them.

Consequently, managers that are asked to lead these virtual teams not only face the usual leadership dilemmas, they also have to be able to adapt to these challenges in an environment where the rules have changed.

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organisational and personal performance.

Perhaps you’ve always had virtual teams and you want to make your managers more effective. Or you want to refocus existing teams by developing your management team skills. Whatever your need, Trainer Bubble provides you with a comprehensive training course on managing a virtual team that will make your life easy.

Why is taking a virtual team training course a good idea?

Well, just imagine if you were better able to:

Inspire your virtual teams, bringing out the best in each and every individual.
Overcome the barriers and isolation that working remotely can cause.
Develop a virtual team that works collaboratively and with the interests of the organisation at heart.
Increase their teams performance through clear goal setting and communication.
Improve the effective use of technology within the organisation.
Develop trusting relationships that ensure the team works towards common goals.
Keep their teams happy and reduce staff turnaround.

Ultimately this training allows you to nurture a virtual team that is more motivated, inspired and productive. You need to know that your managers can effectively lead remote workers and now you have the training to do it.

This training will provide you with the tools and techniques to overcome the challenges of a virtual manager. They will be provided with practical tips to help you lead effectively, communicate successfully and consequently increase the performance of your virtual or remote team.

Course Topics:

What is a Virtual Team? – Providing the scope and broad definitions of various situations that constitute managing a virtual or remote team.

Benefits and Challenges – Identifying the benefits and challenges that face a manager of a virtual team and suggesting the mindset that a virtual manager needs to develop.

Competencies and Skills – Establishing the competencies and skills of a virtual manager and acknowledging where there may be development opportunities.

Virtual Team Case Study, Part One – The first part of a case study that follows Steve on his virtual team management journey. What challenges and opportunities are there for Steve with his new team?

Building a Virtual Team – What does a virtual team require from their manager to be a success and what ground rules should be set?

Virtual Team Case Study, Part Two – How should Steve set up his initial meeting with his team? What should be included and how should he approach this?

Working on Trust – What traits build trust in a virtual team and how can the participants demonstrate this with their teams?

Using Technology Effectively – Reviewing the tools available to the virtual manager and knowing which tool is better to use for each situation.

Virtual Team Case Study, Part Three – How can Steve resolve the challenges that he is facing with his virtual team? What should he do and how could he have avoided them in the first place?

Communication Skills – What is the best practice of communication with a virtual team and how can we ensure our communication approach is effective?

Feedback Skills – Understanding the purpose and guiding principles of feedback and developing an approach to feedback preparation.

Virtual Team Case Study, Part Four – What can Steve do to resolve the problem of a poorly performing virtual employee? How could he have avoided the problem in the first place?

Managing Performance from a Distance – How to monitor virtual work, set goals and provide effective reviews without micromanaging or losing control of the team.

Session Recap – An activity review of the core elements of the training course ready to feed into the personal action plan.

Course Feature:

At the end of this managing a virtual team training, you will be able to:

Understand and develop the skills required to effectively manage a virtual team
Build engagement and trust with members of their virtual team
Effectively use technology and tools to support communication within the team
Improve their communication and feedback approach with your virtual team
Track progress and performance management of team members to achieve success

Certification:

Once after the training you receive course completion certificate from Mangates.

Who can Attend?

Anyone who is interested in learning Managing Virtual Team Skills.

Managing a Virtual Team Skills 1 Day Training in Dublin

Managing a Virtual Team 1 Day Training in Dublin

Galway

Limerick

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Lean Six Sigma is a proven combination of tools and techniques that has been used by leading organizations to improve efficiency, productivity and customer satisfaction. It achieves this by providing a rigorous and structured methodology and team approach to problem solving which leads to quality and performance improvements.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Our Lean Six Sigma Green Belt training is a seven-day programme which includes an in-house project designed to provide participants with an understanding of the Six Sigma Green Belt Process and it&rsquo;s practical application.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Trainees will enhance their current skills by developing a thorough understanding of the DMAIC (Define/Measure/Analyse/Improve/Control) methodology and its applications, creating a culture of problem solving and continuous improvement in their organization. In this way, key personnel become valuable contributors in achieving the larger goals and objectives of their organization.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This powerful tool will enable you and your team to identify opportunities for improvement, and assist in the implementation of projects leading to efficiency by equipping key personnel with the expertise and the tools needed to manage and participate in cost reduction projects with innovative solutions.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Trainees will learn how to use data to pinpoint processes that need to be analysed and improved using the Six Sigma Tool sets, with a view to problem solving, increasing operational efficiency, improving productivity and customer satisfaction and the company&rsquo;s overall business results.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Our Lean Six Sigma Green Belt programme incorporates a project to be undertaken in your own organization during and after the training modules. This allows you to apply the tools, in your own working environment, to processes that are known to you, making the training relevant, and also leaving a improvement with measurable results in your organization. MINITAB (trial version can be downloaded free) and Excel software are used by participants during the training sessions and to complete their projects.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure of the Course</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This 7-day training programme is divided into three modules as follows:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Define / Measure Phase - 3 days </li><li fr-original-style="" style="box-sizing: border-box;">Analyse Phase - 2 days&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Improve / Control Phase - 2 days </li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A gap of around 3 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology and tools learned during the previous module. Extra support can be provided between modules for each trainees with their project work.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">We provide a downloadable version of our Lean Six Sigma Green Belt Manual for all delegates, and a Certification is awarded upon completion of the Green Belt training and ONE project by each trainee in which the targeted outcomes have been achieved. An outcome report and/or project presentation which demonstrates the use of the tools and methodology is required.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost:&nbsp;</strong><span id="isPasted" style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(32, 33, 36);"><span id="isPasted" style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(32, 33, 36);">&euro;</span>
</span>1,800 + VAT per person&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Includes a workplace-based project which could save up to <span id="isPasted" style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(32, 33, 36);">&euro;</span>
5000 for your business.&nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is included</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Seven days of face-to-face training delivered in 3 modules: Define / Measure Phase - 3 days, Analyse Phase &ndash; 2 days, and Improve / Control Phase - 2 days.</li><li fr-original-style="" style="box-sizing: border-box;">Project review and support for all participants during modules 2 &amp; 3.</li><li fr-original-style="" style="box-sizing: border-box;">Remote support available for the duration of the programme for trainees to consult with the trainer.</li><li fr-original-style="" style="box-sizing: border-box;">All training material, and a Lean Six Sigma Green Belt Manual for all delegates</li><li fr-original-style="" style="box-sizing: border-box;">Refreshments and lunch provided each day of training</li><li fr-original-style="" style="box-sizing: border-box;">Free car park for all delegates</li><li fr-original-style="" style="box-sizing: border-box;">Lean Six Sigma Green Belt certificate</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In-house Option</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop can also be delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. Contact our Dublin office on <a href="mailto:+442890737950" id="isPasted" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">+353 8 7224 2575</a>
 or email <a href="mailto:compete@cforc.org" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Tony.Lenehan@cforc.ie</a>&nbsp;for more details.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.
Lean Six Sigma is a proven combination of tools and techniques that has been used by leading organizations to improve efficiency, productivity and customer satisfaction. It achieves this by providing a rigorous and structured methodology and team approach to problem solving which leads to quality and performance improvements.
Our Lean Six Sigma Green Belt training is a seven-day programme which includes an in-house project designed to provide participants with an understanding of the Six Sigma Green Belt Process and it’s practical application.
Trainees will enhance their current skills by developing a thorough understanding of the DMAIC (Define/Measure/Analyse/Improve/Control) methodology and its applications, creating a culture of problem solving and continuous improvement in their organization. In this way, key personnel become valuable contributors in achieving the larger goals and objectives of their organization.
This powerful tool will enable you and your team to identify opportunities for improvement, and assist in the implementation of projects leading to efficiency by equipping key personnel with the expertise and the tools needed to manage and participate in cost reduction projects with innovative solutions.
Trainees will learn how to use data to pinpoint processes that need to be analysed and improved using the Six Sigma Tool sets, with a view to problem solving, increasing operational efficiency, improving productivity and customer satisfaction and the company’s overall business results.
Our Lean Six Sigma Green Belt programme incorporates a project to be undertaken in your own organization during and after the training modules. This allows you to apply the tools, in your own working environment, to processes that are known to you, making the training relevant, and also leaving a improvement with measurable results in your organization. MINITAB (trial version can be downloaded free) and Excel software are used by participants during the training sessions and to complete their projects.
Structure of the Course
This 7-day training programme is divided into three modules as follows:
Define / Measure Phase - 3 days
Analyse Phase - 2 days
Improve / Control Phase - 2 days
A gap of around 3 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology and tools learned during the previous module. Extra support can be provided between modules for each trainees with their project work.
We provide a downloadable version of our Lean Six Sigma Green Belt Manual for all delegates, and a Certification is awarded upon completion of the Green Belt training and ONE project by each trainee in which the targeted outcomes have been achieved. An outcome report and/or project presentation which demonstrates the use of the tools and methodology is required.
Cost: €
1,800 + VAT per person 
Includes a workplace-based project which could save up to €
5000 for your business. 
What is included
Seven days of face-to-face training delivered in 3 modules: Define / Measure Phase - 3 days, Analyse Phase – 2 days, and Improve / Control Phase - 2 days.
Project review and support for all participants during modules 2 & 3.
Remote support available for the duration of the programme for trainees to consult with the trainer.
All training material, and a Lean Six Sigma Green Belt Manual for all delegates
Refreshments and lunch provided each day of training
Free car park for all delegates
Lean Six Sigma Green Belt certificate
In-house Option
This workshop can also be delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. Contact our Dublin office on +353 8 7224 2575 or email Tony.Lenehan@cforc.ie for more details.
If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Centre for Competitiveness

Six Sigma Green Belt

Lean 6 Sigma

Lean Six Sigma

Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.

Lean Six Sigma Green Belt - ROI (Dublin/Galway/Limerick)

General Admission

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Dublin





































Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Presentation Skills 1 Day Workshop in Dublin

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Dublin

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Dublin

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Digital Electronics Course
Aim
This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 
Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.
Duration and Schedule
This Digital Electronics Course runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on Monday 1st September 2025 at 7.00 pm.
A payment of £65 secures your place on your chosen course. The balance of the course fees of £600 can be paid shortly before course commencement.

Online Virtual Classroom – how it works?
The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City & Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).
During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.
We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.


(The kits may also be purchased by the learner….see the Kits Page Link for more details).


The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid prior to course commencement to allow time to ship the kit in time for the course.
* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.

Learning Objectives
This course equips participants with practical “Hands-on” skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to: 
Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment
Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.
Study and use of popular Digital Electronic gates and more advanced circuits
Course Content
Introduction to Electronics: – Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.
Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.
Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.
Numbering systems, TTL and CMOS technologies
Counters, Counter Decoding Circuitry, Shift Registers
A-D and D-A converters
Digital Displays: – LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.
Test Equipment: – Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.
Fault-finding techniques: – Diagnosing and rectifying faults on circuits built during course.
Health & Safety, Care of Tools and instruments for assembly and repair
Certification
City & Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for City & Guilds Diploma in IT Systems Support (7267-24).
On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.



Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

Online Education

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

Want a more senior validation engineer, CQV or C&Q job with a higher salary? Take our level 7 University Certificate in Validation Training Course. Develop process validation protocols, Plan a validation strategy. Develop a validation master plan for the entire lifecycle of a product. Give yourself a competitive edge in the marketplace. Developed in consultation with the pharma industry including Pfizer and MSD. University Accredited by TU Dublin Ireland.
Turn your validation work experience into a university accredited certificate
Get a more interesting job with a higher salary. Charge higher hourly rates.
Estimated salaries €45,000 – €100,000 plus overtime, bonuses and allowances. (Based on Irish job data)
NFQ: Level 7
Application Deadline: Wednesday 19th July
Study Online part-time 14 hrs/week
3 Modules over 30 Weeks
Dedicated course leader who’ll check your progress at the end of every week and follow up with you to help you finish the course
Join 1330 Learners

UNIVERSITY ACCREDITEDApply NOW & retrain more senior validation, CQV or C&Q roles
University Accredited by TU Dublin Ireland
This Certificate is Accredited by a World Top 4% University

Technological University Dublin (TUD) is one of the largest universities in Ireland
Named Best Institute of Technology by the Sunday Times in 2010
Ranked in the top 100 by the Times Higher Education for universities under 50 in 2014 and 2015
28,500 registered students
Over 2,000 members of staff
See Course Price
Our learners work for the world’s biggest pharma and medical device companies












This course is right for you if:
You want to turn your validation work experience into a University Certification and charge higher hourly rates.
You want more Senior Validation Engineer, Technician, CQV or C&Q roles and higher pay.
Your work in Quality Assurance/Quality Control but have to sign off on validation documents you don’t fully understand!
You don’t want to waste your time or money on hotel or travel junkets.
Delivered part-time online so you can learn from home (or anywhere). Study after the kids have gone to bed.
Develop Process Validation Protocols
For a validated process to meet the requirements of a regulatory audit.
Plan a Validation Strategy
From the development of a validation master plan for the entire lifecycle of a product.
Develop an Industry Portfolio
Give yourself a competitive edge when applying for jobs.
Join a Validation Team
You’ll have working knowledge of the everyday activities of a Validation Team.
Minimum Entry Requirements:
You must be able to answer “YES” to ALL of the following 4 questions for this “Certificate in Validation”
Do you have a sound understanding of GMP rules, regulations and guidelines?
Can you read engineering documentation such as P&IDs and piping isometrics?
Do you understand IQ, OQ and PQ?
Can you populate an IQ OQ PQ Equipment Qualification protocol used in the BioPharma/Medtech Industry?
NOTE:
If you answer “NO” to any of the 4 questions above, you will first need to take our Equipment Validation Training Course (ONLINE) – For Starter Validation Roles and learn commissioning & qualification of equipment and systems and how to populate an IQ OQ PQ Equipment Qualification Protocol. This program covers all the entry requirements above.
See Course Price
What you’ll learn – There are three 10-week modules in this 30-week program
Module 1 – Pharmaceutical Facility Design (Weeks 1-10)
In this module, you will receive a strong grounding in the modern pharmaceutical science and engineering concepts of the environmental controls (air) and clean utility systems design that underpins an aseptic manufacturing facility and the quality systems used in this highly regulated environment to ensure the manufacture of safe and effective medicines for the public.
Module 2 – Planning a Validation Strategy (Weeks 11-20)
In this module, you will receive a strong grounding in the modern pharmaceutical science and engineering concepts of the environmental controls (air) and clean utility systems design that underpins an aseptic manufacturing facility and the quality systems used in this highly regulated environment to ensure the manufacture of safe and effective medicines for the public.
Module 3 – From URS to PQ – a Validation Project (Weeks 21-30)
This is a workshop driven module where you will develop a P&ID and then back-engineer it into a URS (User Requirement Specification) which will be used to identify the key process measurements that will form the basis of the Performance Qualification (PQ) test script
View Full 30 Week Syllabus
What Kind of Roles Would I be Suitable For?
The more validation work experience you have, the better positioned you’ll be to successfully apply for more senior roles upon completion of the program. Here are some of the most common job titles we see advertised and the expected salaries.
Validation Technician
Works as part of the Validation team to measure and analyze the manufacturing process, audit and calibrate equipment and create a document trail that shows the process leads to a consistent result.
Some companies might call this role:
CQV Specialist
C&Q Specialist
Associate QA Validation Specialist
C&Q Junior Project Manager
Equipment & Process Validation Specialist
QA Validation Associate
QA Validation Specialist
Validation & Technical Standards Specialist
Validation Analyst – Qualification section
Validation Specialist

Starting Salary: €40,000 to €45,000
After 2 Years: €45,000 to €60,000
After 5 Years: €60,000 to €75,000
Validation Engineer
Rigorously test and pre-test the systems used to manufacture products and create and document an evidence trail to show that the systems and equipment used, produce a defect-free consistent result. This is a more senior role.
Some companies might call this role:
CQV Engineer
Manager / Associate Manager – QA Validation
Mgr/ Snr Mgr QA Validation Oversight
QA Validation Engineer
Quality & Validation Engineer
Senior Validation Engineer
Senior Validation Specialist
Staff Engineer, Quality/Validation
Validation Scientist

Starting Salary: €39,000 to €50,000
After 2 Years: €45,000 to €60,000
After 5 Years: €60,000 to €100,000
Process Validation Engineer
This is generally considered an advanced role and requires thorough process knowledge and experience with process validation engineers working in engineering design, tech-transfer, upstream and downstream manufacturing. Most practitioners tend to have a lab/science, chemistry or chemical/process engineering background although or have learnt experientially on the job through extensive work experience.
Cleaning Validation Engineer
Design and develop cleaning procedures for new products and manufacturing equipment and also investigate and conduct troubleshooting/root cause analysis of cleaning related incidents, deviations for non validated or underdeveloped cleaning procedures. This is a highly specialised role requiring in-depth knowledge of chemical cleaning processes so most practitioners tend to have a lab/science, chemistry or chemical/process engineering background or have learnt experientially on the job through extensive work experience or on-the-job training.
Some companies might call this role:
Cleaning Validation Specialist
QA Validation Specialist – Cleaning Validation
QA Validation – Clean Hold Executor
Your 30-week class schedule


Module 1 – Pharmaceutical Facility Design
In this module, you will receive a strong grounding in the modern pharmaceutical science and engineering concepts of the environmental controls (air) and clean utility systems design that underpins an aseptic manufacturing facility and the quality systems used in this highly regulated environment to ensure the manufacture of safe and effective medicines for the public.
Week 1 – Controlling Air Quality and Clean Utilities Part 1Week 2 - Controlling Air Quality and Clean Utilities Part 2Week 3 – Purified Water Generation and Distribution Part 1Week 4 – Purified Water Generation and Distribution Part 2Week 5 – Clean Steam and SterilizationWeek 6 – Controlling Material and Personnel FlowsWeek 7 – Aseptic Processing and Vial FillingWeek 8 – Controlling Cleanrooms and AutomationWeek 9 – Quality Systems for CleanroomsWeek 10 – Construction Lifecycle for New and Modified FacilitiesComplete the Following Activities & WorkshopsComplete an End of Module Assignment
Module 2 – Planning a Validation Strategy
This module will give you a broad understanding of how to develop a Validation Master Plan (VMP) for a typical product lifecycle and to prepare the Process Validation Protocol for presentation during a regulatory audit.
Week 11 – What’s new in Validation and in QualityWeek 12 – ISPE Guidance Documents and ASTM E2500Week 13 – Preparing for Process ValidationWeek 14 – The Quality Plan, Change Control and the Validation Master Plan (VMP)Week 15 – Process ValidationWeek 16 – The Process Validation ReportWeek 17 – Cleaning ValidationWeek 18 – Health & Safety at the Operator/Product InterfaceWeeks 19 & 20 - Complete an End of Module AssignmentComplete the Following Activities & Workshops
Module 3 – From URS to PQ – a Validation Project 
This is a workshop driven module where you will develop a P&ID and then back-engineer it into a URS (User Requirement Specification) which will be used to identify the key process measurements that will form the basis of the Performance Qualification (PQ) test script.
Week 21 to 22 – Supplementary Content: Generation of Piping and Instrumentation Diagrams, URS for Hot Detergent and Hot PUW Generation and Distribution Skid System, Equipment List, Instrument List (Incl. both an Attachment and Video Link), Inline Components List (Incl. both an Attachment and Video Link), Piping Line List (Incl. both an Attachment and Video Link), P&ID Instrument Identification (Incl. Video Link Only)
Week 23 – P&IDs
Week 24 – URS Matrix
Week 25 – Workshop
Week 26 – Workshop
Week 27 – Workshop
Week 28 – Workshop
Week 29 – PQ Template
Week 30 – PQ Template
University Accredited by Technological University Dublin (TU Dublin)
This CPD Certificate (Continuous Professional Development) is university-accredited by Technological University Dublin (TU Dublin), Ireland subject to the submission of all assessments and end-of-module assignments.
Level 7
Program Credits (ECTS): 15
Awarding Body: TU Dublin
Available Worldwide
This Pharmaceutical Validation Training Course (Certificate in eValidation) is available worldwide.
Hear from people who taken this program

Regina McNamara

“I can Study Around Work and Family Commitments”
I’d recommend this course to anyone that wants to work in the Pharmaceutical and Medical Device Manufacturing industry and is interested in building a successful career in this area. The online experience is working well for me as I study around work and family commitments.
The companies I applied for were very impressed. I am currently working in Boston Scientific manufacturing Balloon Catheters for Gallstone patients.

Mehmet Hascan

“Material was Delivered in an Engaging, Interesting and Supportive Way”
Having faced a career change in the middle of an economic downturn, I lost some of myself confidence and needed a major boost. The area of Biopharmaceutical operations and validation was of interest to me as it does play an important role in the pharmaceutical industry at present.
I have now been working at Johnson and Johnson Vision Care as a Validation Engineer and I look forward to putting what I have learned into practice.

Sharon Egan

“Structurally Well Planned with the Opportunity for Practical Application”
I found the course to be interesting, structurally well planned with the opportunity for practical application of the course modules through various assignments.
I have worked in the Medical device/Pharmaceutical and Food industries and found the course to be extremely relevant to all industries.
Read over 55 reviews and graduate success stories like these.
And delivered by industry experts



Dr. Joe Brady
Full-Time Validation Lead
Lecturer, Technological University Dublin, Ireland
Senior Associate, GetReskilled
Dr. Joe Brady is full-time practicing Validation Lead and an assistant lecturer with Technological University Dublin (TU Dublin), in the School of Chemical and Pharmaceutical Sciences. Joe is a certified trainer and highly experienced in competency-based training. He designs and prepares educational modules and full academic programs ranging from MSc, MEngSc. BSc, to Certificate level, for a range of academic institution.
He is also a supervisor for MSc/MEngSc and PhD theses. Joe has over twenty years of project experience in the pharmaceutical, biopharmaceutical, and medical device industries in Ireland, Singapore, China, The Netherlands, France and the USA.



Professor Anne Greene
Senior Lecturer, Technological University Dublin
Professor Anne Greene is a Senior Lecturer in Pharmaceutical Technology, Validation and Pharmaceutical Quality Assurance to undergraduate and postgraduate students and a Pharmaceutical Projects Manager at Technological University Dublin, Ireland.
In addition, Anne is the Director of the Pharmaceutical Regulatory Science Team and is also secretary of the Parenteral Drug Association (PDA) Secretary, Irish Chapter. Her experience ranges from a technical service chemist, Sterling Wintrop Dungarvan, (now GSK), validation manager at startup Wyeth Newbridge, (now Pfizer) and is a Training Director at NIBIRT in Ireland.
If you’re spending money on an education program, make sure you choose one you’ll finish!
With every GetReskilled ONLINE program;
We use one centralized platform (Moodle) where you can log into your classroom anytime. Each week, you’ll watch videos and complete a series of quizzes, tests, interactive activities, and projects. The course materials are available 24/7 and nothing requires you to be online at a specific day or time. i.e there are NO ZOOM classes and NO WEBINARS! Study anywhere, anytime, for example after the kids have gone to bed or on the weekend.
Your working schedules are unpredictable so we offer flexible delivery. Slow down, speed up or pause the delivery of the program.
We release only one week’s worth of material at a time and then MANUALLY check your activity logs at the end of every week to make sure that you are keeping up with your work.
You’ll have a dedicated course leader who will email or telephone you if it looks like you’re starting to fall behind. They will work with you to develop a study plan to get you back on schedule and finish the course.
This all helps us to spot any potential issues early and helps you completely finish the program.

Getreskilled (UK)

Pharmaceutical

Take our part-time online “Conversion Course into Pharmaceutical Manufacturing“
NO Previous Industry Experience or Science Qualifications Required

Pharmaceutical Validation Training Course (ONLINE)  – For More Senior Validation, CQV and C&Q Roles

Full Price

1/10 Monthly Instalments

Only available if you’ve GMP Pharmaceutical Manufacturing Experience

Reduced Price After Skipping First 5 Weeks

START within 24 working hours upon receipt of payment. Complete this program in 15 days.

15 Day Fast Track Option

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping  you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION</h3> <ul> <li>The SHRM Body of Competency and Knowledge? (BoCK)</li> <li>The SHRM-CP and SHRM-SCP Certifications</li> <li>The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP</li> </ul> <h3>2 - HR COMPETENCIES</h3> <ul> <li>Behavioral Competencies</li> </ul> <h3>3 - DOMAIN 1: PEOPLE</h3> <ul> <li>Functional Area #1: HR Strategic Planning</li> <li>Functional Area #2: Talent Acquisition </li> <li>Functional Area #3: Employee Engagement and Retention </li> <li>Functional Area #4: Learning and Development</li> <li>Functional Area #5: Total Rewards</li> </ul> <h3>4 - DOMAIN 2: ORGANIZATION</h3> <ul> <li>Functional Area #6: Structure of the HR Function</li> <li>Functional Area #7: Organizational Effectiveness and Development</li> <li>Functional Area #8: Workforce Management</li> <li>Functional Area #9: Employee and Labor Relations</li> <li>Functional Area #10: Technology Management</li> </ul> <h3>5 - DOMAIN 3: WORKPLACE</h3> <ul> <li>Functional Area #11: HR in the Global Context</li> <li>Functional Area #12: Diversity and Inclusion</li> <li>Functional Area #13: Risk Management</li> <li>Functional Area #14: Corporate Social Responsibly</li> <li>Functional Area #15: U.S. Employment Law and Regulations</li> </ul> <h3>6 - FINAL EXAM/REVIEW/DISCUSSION</h3></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
5 Days
30 CPD hours
Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.
1 - INTRODUCTION
The SHRM Body of Competency and Knowledge? (BoCK)
The SHRM-CP and SHRM-SCP Certifications
The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP
2 - HR COMPETENCIES
Behavioral Competencies
3 - DOMAIN 1: PEOPLE
Functional Area #1: HR Strategic Planning
Functional Area #2: Talent Acquisition
Functional Area #3: Employee Engagement and Retention
Functional Area #4: Learning and Development
Functional Area #5: Total Rewards
4 - DOMAIN 2: ORGANIZATION
Functional Area #6: Structure of the HR Function
Functional Area #7: Organizational Effectiveness and Development
Functional Area #8: Workforce Management
Functional Area #9: Employee and Labor Relations
Functional Area #10: Technology Management
5 - DOMAIN 3: WORKPLACE
Functional Area #11: HR in the Global Context
Functional Area #12: Diversity and Inclusion
Functional Area #13: Risk Management
Functional Area #14: Corporate Social Responsibly
Functional Area #15: U.S. Employment Law and Regulations
6 - FINAL EXAM/REVIEW/DISCUSSION
Additional course details:
Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Nexus Human

Clifton Practice Hypnotherapy Training (CPHT)

Chartered Institute of Personnel Development (CIPD)

Certified Payroll Professional (CPP)

Professional Skills Course (PSC)

Certified Supply Chain Professional (CSCP)

Scrum Master Professional Certificate (SMPC)

SHRM-CP/SHRM-SCP Certification Preparation

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Electronics Equipment Repair 1</span></h2></div><div data-node="620fd44624769" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim of this electronics course</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The aim of the course is to enable participants to build, test and fault-find Analogue Electronic circuits at an introductory level.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p></div></div><div data-node="61855e7bdfc19" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Next evening course takes place over 5 weeks (Monday &amp; Wednesday evenings) commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Monday 7th October at 7.00pm</span></strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div><div data-node="61658ba442ce3" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div data-node="61658ba442cdb" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cdc" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cdd" fr-original-style="" style="box-sizing: border-box;"><div data-node="61855ed49e80d" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom - how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/electronics-equipment-repair-1/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of breadboard, multimeter, battery, cables, connectors, components including resistors, diodes, capacitors, bridge rectifier, fuses, Relays, LEDs, Transistors, etc. Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p></div></div><div data-node="61658ba442ce4" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="61658ba442ce6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Electronics Equipment Repair 1 equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate the operation of a wide range of electronic components and circuits and their applications in modern electronic-based equipment such as amplifiers, Hi-Fi systems, stereos, and control systems</li><li fr-original-style="" style="box-sizing: border-box;">Construct, test and fault-find the following popular basic circuits: Power supplies, amplifiers, timers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Become competent in the correct use of electronic test and measurement equipment such as Analogue and Digital Multimeter and Oscilloscopes.</li></ul></div></div><div data-node="61658ba442ceb" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related formulae. Resistor and capacitor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical uses of commonly used components e.g. Cables, connectors, fuses, batteries, resistors, capacitors, diodes, LED&rsquo;s, transformers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Construction, testing and fault-finding the following popular basic circuits: &ndash; Power supplies, amplifiers, timers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: Analogue and Digital Multimeters and Oscilloscopes.</li><li fr-original-style="" style="box-sizing: border-box;">PCB&rsquo;s: &ndash; Types and Construction. Assembling devices on breadboards.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair.</li></ul></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442ce9" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cea" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Technology, Components and Circuits (Examination No. 7267-421). This examination consists of 1 written paper and 5 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61658ba442cec" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div>

Electronics Equipment Repair 1
Aim of this electronics course
The aim of the course is to enable participants to build, test and fault-find Analogue Electronic circuits at an introductory level.
 
Duration and Schedule
Next evening course takes place over 5 weeks (Monday & Wednesday evenings) commencing on Monday 6th October at 7.00pm
A payment of £65 secures your place on your chosen course. The balance of the course fees of £600 can be paid shortly before course commencement.

Online Virtual Classroom - how it works?
The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City & Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).
During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.
We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.


(The kits may also be purchased by the learner….see the Kits Page Link for more details).


The kit consists of breadboard, multimeter, battery, cables, connectors, components including resistors, diodes, capacitors, bridge rectifier, fuses, Relays, LEDs, Transistors, etc. Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.
* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.

Learning Objectives
Electronics Equipment Repair 1 equips participants with practical “Hands-On” skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to:
Demonstrate the operation of a wide range of electronic components and circuits and their applications in modern electronic-based equipment such as amplifiers, Hi-Fi systems, stereos, and control systems
Construct, test and fault-find the following popular basic circuits: Power supplies, amplifiers, timers, etc.
Become competent in the correct use of electronic test and measurement equipment such as Analogue and Digital Multimeter and Oscilloscopes.
Course Content
Introduction to Electronics: – Electric Current, OHMS Law, Insulation, Conduction and related formulae. Resistor and capacitor colour codes.
Practical uses of commonly used components e.g. Cables, connectors, fuses, batteries, resistors, capacitors, diodes, LED’s, transformers, etc.
Construction, testing and fault-finding the following popular basic circuits: – Power supplies, amplifiers, timers, etc.
Test Equipment: Analogue and Digital Multimeters and Oscilloscopes.
PCB’s: – Types and Construction. Assembling devices on breadboards.
Health & Safety, Care of Tools and instruments for assembly and repair.
Certification
City & Guilds of London Institute Technology, Components and Circuits (Examination No. 7267-421). This examination consists of 1 written paper and 5 practical assignments. The qualification can be used as part of the requirement for City & Guilds Diploma in IT Systems Support (7267-24).
On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.



Electrical Testing

The Electronics Equipment Repair 1 equips participants with practical “Hands-On” skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to:

Demonstrate the operation of a wide range of electronic components and circuits and their applications in modern electronic-based equipment such as amplifiers, Hi-Fi systems, stereos, and control systems
Construct, test and fault-find the following popular basic circuits: Power supplies, amplifiers, timers, etc.
Become competent in the correct use of electronic test and measurement equipment such as Analogue and Digital Multimeter and Oscilloscopes.

Electronics Repair 1 Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p><p>This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security.</p></div><div id="course-pills-2"><h3>1: Introduction to Microsoft Intune</h3> <ul> <li> Mobile Device Management</li> <li>Microsoft Intune</li> <li> Azure Active Directory</li> <li>AAD Identity Protection</li> <li> AAD Conditional Access</li></ul>  <h3>2: Microsoft Intune Device Management</h3><ul> <li>Enrolling Devices</li> <li> Device Compliance</li> <li> Device Profiles</li> <li>Device Updates</li></ul>  <h3>3: Microsoft Intune Application Management</h3><ul> <li> Application Management</li> <li> Deploying Applications</li> <li> Application Configuration</li> <li> Managing Applications</li> <li> Policy Sets and Guided Scenarios</li></ul>  <h3>4: Microsoft Intune Endpoint Security</h3><ul> <li> Security Baselines and tasks</li> <li> Antivirus</li> <li>Disk Encryption</li> <li>Firewall</li> <li>Atack Surface reduction</li> <li> Endpoint detection and response</li> <li> Account Protection</li></ul>  <h3>5: Deploying Windows with Windows Autopilot</h3><ul> <li> Windows Autopilot overview</li> <li> Preparing for Windows Autopilot deployment</li> <li>Deploying Windows 11 using Windows Autopilot</li></ul>  <h3>6: Microsoft Intune Additional and Premium Features</h3><ul> <li> Remote Help</li> <li> Tunnel for Mobile Application Management</li> <li>Endpoint Privilege Management</li> <li> Advanced Endpoint Analytics</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
3 Days
18 CPD hours
This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security.
1: Introduction to Microsoft Intune
Mobile Device Management
Microsoft Intune
Azure Active Directory
AAD Identity Protection
AAD Conditional Access
2: Microsoft Intune Device Management
Enrolling Devices
Device Compliance
Device Profiles
Device Updates
3: Microsoft Intune Application Management
Application Management
Deploying Applications
Application Configuration
Managing Applications
Policy Sets and Guided Scenarios
4: Microsoft Intune Endpoint Security
Security Baselines and tasks
Antivirus
Disk Encryption
Firewall
Atack Surface reduction
Endpoint detection and response
Account Protection
5: Deploying Windows with Windows Autopilot
Windows Autopilot overview
Preparing for Windows Autopilot deployment
Deploying Windows 11 using Windows Autopilot
6: Microsoft Intune Additional and Premium Features
Remote Help
Tunnel for Mobile Application Management
Endpoint Privilege Management
Advanced Endpoint Analytics
Additional course details:
Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Microsoft AZ-900

Microsoft Certified Trainer (MCT)

Manager Training

Trainers Course

Microsoft AZ-303

Microsoft AZ-700

55399 Implementing and Managing Microsoft Intune

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals such as PC, desktop, and help desk technicians who have experience supporting PC hardware who wish to make the transition to become server hardware and support specialists. This course is also designed for existing server managers who are preparing to take the CompTIA Server+ Exam SKO-005.</p>Overview<p>Upon successful completion of this course, you will be able to perform the duties of a server administrator.  In this course, you will:  - Manage server hardware. - Install server hardware and operating systems. - Configure networking hardware and protocols. - Perform basic server configuration tasks. - Create a virtual server environment. - Administer servers. - Implement server storage solutions. - Secure the server. - Plan and test disaster recovery. - Troubleshoot server issues. This course can also benefit you if you are preparing to take the CompTIA Server+ examination (Exam SK0-004).</p><p>This course builds on existing professional experience with personal computer hardware support to present the next tier of skills &amp; concepts students will use on the job when administering any type of network server.</p></div><div id="course-pills-2"><h3>1 - Outline</h3> <ul> <li>Lesson 1: Understanding Server Administration Concepts</li> <li>Lesson 2: Understanding Virtualization and Cloud Computing</li> <li>Lesson 3: Understanding Physical and Network Security Concepts</li> <li>Lesson 4: Managing Physical Assets</li> <li>Lesson 5: Managing Server Hardware</li> <li>Lesson 6: Configuring Storage Management</li> <li>Lesson 7: Installing and Configuring an Operating System</li> <li>Lesson 8: Troubleshooting OS, Application, and Network Configurations</li> <li>Lesson 9: Managing Post-Installation Administrative Tasks</li> <li>Lesson 10: Managing Data Security</li> <li>Lesson 11: Managing Service and Data Availability</li> <li>Lesson 12: Decommissioning Servers</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Server Plus Certification (Exam SKO-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Server Plus Certification (Exam SKO-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
5 Days
30 CPD hours
This course is intended for
This course is designed for IT professionals such as PC, desktop, and help desk technicians who have experience supporting PC hardware who wish to make the transition to become server hardware and support specialists. This course is also designed for existing server managers who are preparing to take the CompTIA Server+ Exam SKO-005.
Overview
Upon successful completion of this course, you will be able to perform the duties of a server administrator. In this course, you will: - Manage server hardware. - Install server hardware and operating systems. - Configure networking hardware and protocols. - Perform basic server configuration tasks. - Create a virtual server environment. - Administer servers. - Implement server storage solutions. - Secure the server. - Plan and test disaster recovery. - Troubleshoot server issues. This course can also benefit you if you are preparing to take the CompTIA Server+ examination (Exam SK0-004).
This course builds on existing professional experience with personal computer hardware support to present the next tier of skills & concepts students will use on the job when administering any type of network server.
1 - Outline
Lesson 1: Understanding Server Administration Concepts
Lesson 2: Understanding Virtualization and Cloud Computing
Lesson 3: Understanding Physical and Network Security Concepts
Lesson 4: Managing Physical Assets
Lesson 5: Managing Server Hardware
Lesson 6: Configuring Storage Management
Lesson 7: Installing and Configuring an Operating System
Lesson 8: Troubleshooting OS, Application, and Network Configurations
Lesson 9: Managing Post-Installation Administrative Tasks
Lesson 10: Managing Data Security
Lesson 11: Managing Service and Data Availability
Lesson 12: Decommissioning Servers
Additional course details:
Nexus Humans CompTIA Server Plus Certification (Exam SKO-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the CompTIA Server Plus Certification (Exam SKO-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


CompTIA Network+

IT Certifications

CompTIA A+

CompTIA Security+

CompTIA Server+

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>Overview<p>This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals.</p><p>Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession.</p></div><div id="course-pills-2"><h3>1 - HUMAN RESOURCE MANAGEMENT</h3> <ul> <li>The HR profession</li> <li>Strategic and human resource planning</li> </ul> <h3>2 - EMPLOYMENT LAW</h3> <ul> <li>Federal CEO legislation</li> <li>The EEOC and affirmative action</li> <li>Compensation legislation</li> <li>Other federal</li> </ul> <h3>3 - RECRUITMENT AND SELECTION</h3> <ul> <li>Recruiting</li> <li>The selection process</li> <li>Evaluating applicants</li> </ul> <h3>4 - COMPENSATION AND BENEFITS</h3> <ul> <li>Total compensation</li> <li>Pay increases and incentives</li> <li>Compensation system design</li> <li>Benefits overview</li> </ul> <h3>5 - EMPLOYEE DEVELOPMENT</h3> <ul> <li>Orientation, training, and development</li> <li>Training program design</li> <li>Training evaluation</li> </ul> <h3>6 - PERFORMANCE MANAGEMENT</h3> <ul> <li>Performance management systems</li> <li>Performance appraisal process</li> <li>Disciplinary action</li> <li>Termination</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
2 Days
12 CPD hours
Overview
This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals.
Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession.
1 - HUMAN RESOURCE MANAGEMENT
The HR profession
Strategic and human resource planning
2 - EMPLOYMENT LAW
Federal CEO legislation
The EEOC and affirmative action
Compensation legislation
Other federal
3 - RECRUITMENT AND SELECTION
Recruiting
The selection process
Evaluating applicants
4 - COMPENSATION AND BENEFITS
Total compensation
Pay increases and incentives
Compensation system design
Benefits overview
5 - EMPLOYEE DEVELOPMENT
Orientation, training, and development
Training program design
Training evaluation
6 - PERFORMANCE MANAGEMENT
Performance management systems
Performance appraisal process
Disciplinary action
Termination
Additional course details:
Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


HR Management

HR (Human Resources)

HR Advisor

Human Resources Management

HR Manager

SHRM Essentials of HR Management

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>New managers wanting to become skilled in their management roles will benefit from this course</p>Overview<p>Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings</p><p></p><p>In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. The Manager\'s Role</h3> <ul> <li>Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles</li> </ul> <h3>2. Building a Shared Vision</h3> <ul> <li>Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision</li> </ul> <h3>3. Leadership and Influence</h3> <ul> <li>Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others</li> </ul> <h3>4. Nurturing Talent</h3> <ul> <li>Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development</li> </ul> <h3>5. Delegation and Empowerment</h3> <ul> <li>Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results</li> </ul> <h3>6. Building a Better Meeting</h3> <ul> <li>Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
3 Days
18 CPD hours
This course is intended for
New managers wanting to become skilled in their management roles will benefit from this course
Overview
Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings

In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. The Manager\'s Role
Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles
2. Building a Shared Vision
Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision
3. Leadership and Influence
Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others
4. Nurturing Talent
Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development
5. Delegation and Empowerment
Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results
6. Building a Better Meeting
Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology
Additional course details:
Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Learning & Development

Life Coach Training

Leadership Development

Institute of Leadership & Management (ILM)

Evolving into the Manager Role

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.</p>Overview<p>Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations</p><p></p><p>This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. The Importance of Interpersonal Skills</h3> <h3>2. Verbal Communication Techniques</h3> <ul> <li>Hearing versus Actively Listening</li> <li>Connecting with Powerful Communication</li> </ul> <h3>3. Non-Verbal Communication</h3> <ul> <li>Understanding the Elements of Vocal Delivery</li> <li>Interpreting and Applying Body Language</li> <li>Building Self-Awareness</li> </ul> <h3>4. Creating a Powerful First Impression</h3> <ul> <li>Creating a Powerful Introduction</li> <li>Cultivating Your Impact</li> </ul> <h3>5. The Art of Conversation</h3> <ul> <li>Mastering the 4 Levels of a Conversation</li> <li>Moving a Conversation Along</li> <li>Applying Tools for Deepening Conversation</li> </ul> <h3>6. Influence and Persuasion</h3> <ul> <li>Influencing Others</li> <li>Seeing the Other Side</li> <li>Building Bridges</li> <li>Extending Your Influence</li> </ul> <h3>7. Interacting Positively</h3> <ul> <li>Applying Logic and Owning Emotions</li> <li>Disagreeing Constructively</li> <li>Bringing People to Your Side</li> <li>Building Consensus</li> </ul> <h3>8. Negotiation Basics</h3> <ul> <li>Planning for Negotiation</li> <li>Managing the 4 Stages of Negotiation</li> <li>Arriving at an Agreement</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
1 Days
6 CPD hours
This course is intended for
Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.
Overview
Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. The Importance of Interpersonal Skills
2. Verbal Communication Techniques
Hearing versus Actively Listening
Connecting with Powerful Communication
3. Non-Verbal Communication
Understanding the Elements of Vocal Delivery
Interpreting and Applying Body Language
Building Self-Awareness
4. Creating a Powerful First Impression
Creating a Powerful Introduction
Cultivating Your Impact
5. The Art of Conversation
Mastering the 4 Levels of a Conversation
Moving a Conversation Along
Applying Tools for Deepening Conversation
6. Influence and Persuasion
Influencing Others
Seeing the Other Side
Building Bridges
Extending Your Influence
7. Interacting Positively
Applying Logic and Owning Emotions
Disagreeing Constructively
Bringing People to Your Side
Building Consensus
8. Negotiation Basics
Planning for Negotiation
Managing the 4 Stages of Negotiation
Arriving at an Agreement
Additional course details:
Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Professional Skills

Meeting Skills

Counselling Skills

Management Skills

Interpersonal Skills

Developing Successful Interpersonal Skills

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Executives, directors, managers, and others tasked with making important decisions for their organizations will benefit from this course.</p>Overview<p>Make intelligent decisions with limited time and information Reframe issues to ensure greater problem-solving accuracy Convert conflicting opinions into useful insights</p><p></p><p>In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>1. The Complexity of Decision Making</h3> <ul> <li>Establishing the Needs of the Organization</li> <li>Defining Organizational Objectives and Goals</li> <li>Measuring Your Goals</li> <li>Calculating Probabilities of Success</li> </ul> <h3>2. Dealing with Opinion in the Face of Uncertainty</h3> <ul> <li>Understanding Theories of Decision-Making</li> <li>Avoiding Irrationality</li> <li>Being Aware of Risks</li> <li>Reframing the Options</li> <li>Asking the Right Questions</li> <li>Knowing What You Want</li> <li>Making Proper Comparisons</li> <li>Working with Stereotypes and Expectations</li> </ul> <h3>3. Adapting Decision Strategies for a Complex World</h3> <ul> <li>Reviewing Your Plans</li> <li>Engaging Stakeholders</li> <li>Enlisting Your Network</li> <li>Managing Risks</li> <li>Planning for Risks - Avoidance, Mitigation, Transference, and Acceptance</li> <li>Applying Complexity Theory and the Butterfly Effect</li> <li>Adjusting Decisions</li> <li>Building in Metrics &amp; Measurements</li> <li>Monitoring Progress and Managing Risks</li> <li>Looking for Emerging Trends</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Making the Right Decisions Under Pressure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Making the Right Decisions Under Pressure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
2 Days
12 CPD hours
This course is intended for
Executives, directors, managers, and others tasked with making important decisions for their organizations will benefit from this course.
Overview
Make intelligent decisions with limited time and information Reframe issues to ensure greater problem-solving accuracy Convert conflicting opinions into useful insights

In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

Prerequisites
While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.
1. The Complexity of Decision Making
Establishing the Needs of the Organization
Defining Organizational Objectives and Goals
Measuring Your Goals
Calculating Probabilities of Success
2. Dealing with Opinion in the Face of Uncertainty
Understanding Theories of Decision-Making
Avoiding Irrationality
Being Aware of Risks
Reframing the Options
Asking the Right Questions
Knowing What You Want
Making Proper Comparisons
Working with Stereotypes and Expectations
3. Adapting Decision Strategies for a Complex World
Reviewing Your Plans
Engaging Stakeholders
Enlisting Your Network
Managing Risks
Planning for Risks - Avoidance, Mitigation, Transference, and Acceptance
Applying Complexity Theory and the Butterfly Effect
Adjusting Decisions
Building in Metrics & Measurements
Monitoring Progress and Managing Risks
Looking for Emerging Trends
Additional course details:
Nexus Humans Making the Right Decisions Under Pressure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Making the Right Decisions Under Pressure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


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