Name: Master Business Networking in Just 1 Day - Join our Workshop in Belfast
Price: 595 GBP
Availability: InStock

Belfast

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organizational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one day program is to help you take responsibility for how you react and respond to change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Learning Objectives:

After completing this course, delegates will be able to: 
Clearly understand how it feels like during a change situation.
Understand and follow a six step process to help you take responsibility for how you react and respond to change.

Agenda:

Module One: Introduction to Change
The 5 key principles of change
Readiness for change – self assessment questionnaire
The change curve
The link between change and memory

Module Two: Loss & Doubt (Step 1&2)
Step 1 loss to safety
Choices model and the burning platform
Step 2 Doubt to reality
The six basic questions

Module Three: Discovery (Step 3&4)
Step 3 Discomfort to motivation
Self reframing
Step 4 Discovery to perspective
Force field analysis

Module Four:  Integration (Step 5&6)
Step 5 Recognizing the benefits of the change
Changes you survived - Activity
Step 6 Experiencing integration after the change
Change analogy – the flying trapeze

Target Audience:

Individuals at all levels who wish to learn and follow a logical process in order to deal effectively with personal change.

Mangates

Change Management - Change Matters 1 Day Training in Belfast

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Sales Management 2 Days Training in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Belfast

Boost Customer Satisfaction: Join us 1 Day Training in Belfast

Lloyds School of Motoring specialise in both minibus driver training and bus training courses.
To maximise employment opportunities, we recommend that consideration is given to opting for the full bus licence when completing bus training courses..
Our Bus Training Fleet
D1 – Minibus
D1+E – Minibus and Trailer
D – Bus – automatic vehicle
Our bus is an automatic. However this will allow you to drive either automatic or manual in the workplace.

Cat D1 - Minibus

Cat D1+E - Minibus + Trailer

Cat D - Bus
Going the extra mile to assist
We will provide a step by step guide and hands on assistance, from the initial contact right through to test and beyond.
We understand how confusing obtaining your licence can seem and to help with the process we have prepared a starter pack, with all the relevant documentation. You are welcome to collect this from our office.
If you have any questions or concerns during the process we are always happy to help and assist. We take pride in going the extra mile for our customers.
Government funded PCV training support for those on Universal Credit
If you receive Universal Credit, you can apply for government funded PCV training courses for bus or minibus. Clickhere for more details.
This is available in all areas of Northern Ireland for those wanting to complete driver training in either a bus or coach (Category D) or minibus (Category D1) .
We have already assisted students from North Belfast, West Belfast, Lisburn, Banbridge, Larne and are able to liaise with any of the relevant Universal Credit offices.
The Process for Bus Training
The steps of the process include:
completing a DLM1 form by passing a medical and eyesight test
completing a basic Access NI check
applying for a provisional licence in the relevant category using a DL2 form
wait for the return of your provisional licence before theory and hazard perception tests can be booked
meantime study for the tests – we stock all required official DVSA study material and offer theory tuition
book and pass both tests at a Theory Test Centre
Now you are ready for the practical road drive element, training and test.
How do I get a PCV licence?
Click below for more details
STEP BY STEP GUIDE
Practical Training and Test for Bus Training
Minibus practical road drive training and test is delivered as a three or four-day course, depending on driver experience.
Bus practical road drive training and test is delivered as a five-day course.
A DVA examiner will conduct the test on the final day at either of the 2 main testing centres:
Balmoral (Belfast)
Craigavon
Accredited Centre & Instructors
The practical road drive training is conduct by our qualified, experienced and registered NVDIR instructors. We are the only driving school in Northern Ireland to have approved NVDIR instructors and carry centre accreditation.
Unlike car instructors, there is no legislation that requires bus instructors to hold any formal qualification. Therefore, it is strongly recommended that to ensure you receive the very best professional training you use a registered instructor.
Choosing a registered school not only ensures that you will receive quality training, but will also mean you are training at an establishment that carries correct insurance and complies with all current legislation.
Our instructors will tailor each individual student’s training to fully prepare for the DVA test.
Minibus Licence Holders with Acquired Rights (stated on licence: nfhr)
Please note that drivers with minibus D1 nfhr stated on their licence (Acquired Rights / Grandfather’s Rights) are not entitled to drive commercially “for hire or reward”. To drive a vehicle on behalf of an organisation which pays a wage or salary, it is necessary to complete the full course outlined above.
Driver CPC
To drive a minibus or bus commercially (for hire or reward), Driver CPC will be required.
Drivers who passed either Categories D1 (Minibus) or D (Bus/Coach) tests after 10th September 2008 will need to complete both Driver CPC Modules 2 (Case Study) & Module 4 (Show and Tell).
Those who completed tests before 10th September 2008, are required to undertake 35 hours of Driver CPC Periodic Training.
On completion of Driver CPC, a Driver Qualification Card will be issued.
Digi / Tachograph Card
We stock the relevant form needed to apply for your card, allowing you to be workplace ready.

Lloyds School Of Motoring

Bus Driver

Lloyds School of Motoring specialise in both minibus driver training and bus training courses.

To maximise employment opportunities, we recommend that consideration is given to opting for the full bus licence when completing bus training courses.

BUS TRAINING

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Belfast

Emotional intelligence 1 Day Training in Belfast

Lloyds School of Motoring provides lorry training in our privately owned fleet of vehicles across all categories.
Our Lorry Training Fleet
C1 – up to 7 1/2 tonne lorry
C1+E – up to 7 1/2 tonne lorry with trailer
C – rigid, class 2, HGV – automatic vehicles
C+E – articulated, class 1, HGV – automatic vehicles
Our rigid and articulated lorries are automatic. However this will allow you to drive either automatic or manual in the workplace.
Note: The category without a trailer (C1 or C) has to be completed before progressing to the trailer test (C1+E or C+E).
Minimum Age: 18 years

Cat C1 - 7 1/2 Tonne Lorry

Cat C1+E - 7 1/2 Tonne Lorry With Trailer

Cat C - Rigid Lorry

Cat C+E - Articulated Lorry
Going the extra mile to assist
We will provide a step by step guide and hands on assistance, from the initial contact right through to test and beyond.
We understand how confusing obtaining your licence can seem and to help with the process we have prepared a starter pack, with all the relevant documentation. You are welcome to collect this from our office.
If you have any questions or concerns during the process we are always happy to help and assist. We take pride in going the extra mile for our customers.
Government funded HGV training support for those on Universal Credit
If you receive Universal Credit, you can apply for government funded HGV training courses. Click here for more details.
This is available in all areas of Northern Ireland for those wanting to complete lorry driver training in either Class 2 or Class 1.
We have already assisted students from North Belfast, West Belfast, Lisburn, Banbridge, Larne and are able to liaise with any of the relevant Universal Credit offices.
The Process for Lorry Training
The steps of the process include:
completing a DLM1 form by passing a medical and eyesight test
applying for a provisional licence in the relevant category using a DL2 form
wait for the return of your provisional licence before theory and hazard perception tests can be booked
meantime study for the tests – we stock all required official DVSA study material and offer theory tuition
book and pass both tests at a Theory Test Centre.
Now you are ready for the practical road drive element, training and test.
How do I get a lorry licence?
Click below for more details
STEP BY STEP GUIDE
Practical Training and Test for Lorry Training
Balmoral (Belfast)
Craigavon
Newbuildings (L’Derry)
Accredited Centre & Instructors
The practical road drive training is conduct by our qualified, experienced and registered NVDIR instructors. We are the only driving school in Northern Ireland to have approved NVDIR instructors and carry centre accreditation.
Unlike car instructors, there is no legislation that requires lorry instructors to hold any formal qualification. Therefore, it is strongly recommended that to ensure you receive the very best professional training you use a registered instructor.
Choosing a registered school not only ensures that you will receive quality training, but will also mean you are training at an establishment that carries correct insurance and complies with all current legislation.
Our instructors will tailor each individual student’s training to fully prepare for the DVA test.
Driver CPC
If you wish to use your newly acquired licence to drive for hire or reward you will be required to complete Driver CPC. This will either be Periodic (35 hours classroom training) or Modules 2 (Case Study) & 4 (Show and Tell). We deliver these courses and can advise, assist and book the relevant option for you.
After completing Driver CPC, a Driver Qualification Card will be issued for 5 years.
Digi / Tachograph Card
We stock the relevant form needed to apply for your card, allowing you to be workplace ready.



Lorry Driver

Lloyds School of Motoring provides lorry training in our privately owned fleet of vehicles across all categories. 

LORRY TRAINING

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give your participants the tools needed to host a great event. They will touch on planning and administrative techniques that will give them the confidence to run an engaging event that will leave a positive and lasting impression on each attendee.
With our Event Planning workshop y,our participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set you will be provided the details to pull off a successful event.
Target Audience:
Anybody who is interested in learning Event Planning Skills
Learning Objectives:
By the end of the course, participants will be able to understand:
Types of Events
Brainstorming
Types of Entertainment
Support Staff
Technical Staff
Vendors
Finalize the Plan
Administrative Tasks
Get Organized
Post Event Activities
Wrapping Up
Agenda:
Module One: Types of Events
Awards
Charity
Conferences and Seminar
Holiday
Case Study
Module One: Review Questions
Module Two: Brainstorming
Determine the Event’s Purpose
Determine a Theme
Write Down & Review Ideas
Determine a Date
Case Study
Module Two: Review Questions
Module Three: Types of Entertainment
Games
Activities
Speakers
Performers
Case Study
Module Three: Review Questions
Module Four: Support Staff
Security
Valet
Wait Staff
Clean up Crew
Case Study
Module Four: Review Questions
Module Five: Technical Staff
Visual Technician (lighting)
Media Technician (website, Facebook, etc.)
Audio Technician (Sound)
Specialized Electrical Equipment Technician (for performers)
Case Study
Module Five: Review Questions
Module Six: Vendors
Food
Equipment
Decorations and Furnishing
Photography/ Video
Case Study
Module Six: Review Questions
Module Seven: Finalize the Plan
Venue
Registration
Entertainment
Cuisine and Decor
Case Study
Module Seven: Review Questions
Module Eight: Administrative Tasks
Create a Budget
Branding and Marketing
Insurance and Permits
Contracts (for event staff, entertainment, rentals, and vendors)
Case Study
Module Eight: Review Questions
Module Nine: Get Organized
Form a Team
Timeline
Checklists
Backup Plans
Case Study
Module Nine: Review Questions
Module Ten: Post Event Activities
Survey
Share Media (photos and video)
Send Thank you Notes
Start planning the Next Event!
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

The Ultimate Guide to Event Planning - 1 Day Workshop in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Belfast

Building Better Careers with Soft Skills: 1-Day Workshop in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not an HR initiative that managers are reminded to do once a year.  It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.
This Employee Engagement training is suitable for anyone that works in a management or leadership role.
Course Contents:
Help improve the engagement of your employees and increase business success
Engagement is a heightened emotional connection that an employee feels for his organisation, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. This makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented and organisations are more likely to retain them.
An essential part of an organisation’s talent management strategy is its focus on employee engagement and retention. Organisations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfil their career goals.
Why is taking this course a good idea?
Well, just imagine if your you were better able to:
Understand the importance of employee engagement and the key part it plays in business success.
Apply tactics that motivate and engage employees, creating advocates for the business.
Achieve a working environment that encourages employees to excel at work activities.
Ensure talent retention by creating positive working relationships.
Develop a strategy for employee engagement success.
Prevent activities that cause disengagement and disgruntled workers.
Ultimately, these training course materials will help managers to engage and enthuse their team, creating a motivated workforce that wants to succeed.
Employee engagement is a key factor in creating the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, and with an enhanced sense of their own well-being.
These course materials aim to help highlight the requirements that managers and leaders have to help improve the engagement of employees, while giving them key tools and supporting content to ensure they are prepared  to deliver on employee engagement within the organisation.
Course Topics:
Introduction and Objectives – Setting the scene for the training course, defining what is meant by employee engagement and establishing participants expectations.
The Current Situations – Using a PEST analysis approach to identify the current status of employee engagement within the organisation, whilst establishing the internal and external factors that can have an impact on employee engagement.
Roles and Responsibilities – Establishing the different roles people have in ensuring employee engagement and the responsibilities that we all have for ourselves in ensuring we are motivated and engaged at work. Participants are encouraged to consider their own level of engagement, what this means and how it can improve.
The Four Enablers – Focusing on the Four Steps to Employee Engagement and how organisations and the leaders within it can create the right environment for a positive outlook to be nurtured. Includes a case study to identify key working practices.
Job Design – Understanding how the implementation of a job role can affect how the employee feels about it and the five characteristics that should be considered to help develop a role that employees are motivated to work in. Includes a chance to apply the five characteristics to a job role to help relate the approach to a real scenario.
Creating the Right Work Environment – Reviewing the big picture and the approach that the organisation and managers should take to ensure a culture of engagement and motivating factors. Creating an environment where employee engagement can flourish and applying techniques to personal work experiences.
Engagement and Retention – Establishing the importance of long-term career growth and opportunity to engagement and how this helps develop employees that feel valued and enjoy what they do each day. Includes a case study to identify how the approach can be applied to real-life scenarios.
Engagement Tactics – Developing an understanding of the tactics that can be applied to employee engagement and prioritising the factors that are most influential.
Disengagement and the Six Human Needs – Identifying how employees become disengaged and what action can be taken to turn this around. Developing knowledge of the fundamental needs that people need to have met to make them feel happy and motivated. Includes a case study that helps participants identify the needs of employees in a real example, while helping them to identify issues within their own team.
Critical Success Factors – Focusing on the engagement techniques that can be applied in the workplace and the critical success factors that managers should include in their strategy and how they might overcome barriers or challenges to their approach.
This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.
Course Feature:
At the end of this Employee Engagement training course you will be able to:
Define and recognise employee engagement
Design jobs to motivate and engage
Create an engaging work environment
Retain your talent
Use employee engagement strategies
Prevent disengagement
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in learning Employee Engagement Skills.

Employee Engagement 1 Day Training in Belfast

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Belfast

Master Business Networking in Just 1 Day - Join our Workshop in Belfast

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you&#39;re guided through various techniques, materials and poses.It&#39;s a great way to stretch your creative muscles and everyone is welcome, whether you&#39;re a modern day Michelangelo or you haven&#39;t drawn since you were wee.So get involved and celebrate the full and fantastic diversity of the human body in this friendly, body positive, creative space.Classes are recorded at Accidental Theatre in Belfast using high definition cameras and professional theatrical lighting to create dramatic and detailed images.Let&#39;s make some art together!

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you're guided through various techniques, materials and poses.
It's a great way to stretch your creative muscles and everyone is welcome, whether you're a modern day Michelangelo or you haven't drawn since you were wee.
So get involved and celebrate the full and fantastic diversity of the human body in this friendly, body positive, creative space.
Classes are recorded at Accidental Theatre in Belfast using high definition cameras and professional theatrical lighting to create dramatic and detailed images.
Let's make some art together!

Figure This

Drawing

Life Drawing & Portraiture

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you're guided through various techniques, materials and poses.

It's a great way to stretch your creative muscles and everyone is welcome, whether you're a modern day Michelangelo or you haven't drawn since you were wee.

Figure This: Life Drawing On-Demand - Class One

General admission

Are you looking for proven world-class people development solutions to improve performance and productivity in your business?
The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.
Foundations of Success is integral to our Total Leader concept and shows you how to:
establish an effective goal setting system to achieve sustained, consistent success.
manage your workload and prioritise effectively to achieve more valuable activities each day.
create more time and energy for crucial strategic work that so often gets side-lined by the urgent crisis and daily firefighting.
improve internal & external communication
"The LMI Foundations of Success workshop contains essential techniques to improve individual and team effectiveness. It links delivering organisational goals with daily planning and improving the use of team member time. I would not hesitate in recommending this to employers and employees at all levels, as an impactful starting place to improve results!"
Darren Caplan, Chief Executive
Foundations of Success
The LMI UK team have run these workshops with hundreds of managers and leaders across the country in recent years with incredible results and we are delighted to make this offer to every organisation in the UK:
YOUR FIRST TWO PLACES FREE so you can experience first hand the results we help our clients achieve.
We have found this a really positive & friendly way to introduce organisations to our unique leadership and management solutions.
We are business people ourselves, not just trainers or coaches. We lead teams. We deal directly with clients.We know what it's like to handle all these pressures each day and it's the tools from this workshop that we use constantly to keep us on track. Without them we would be a lot less effective and we know some of these things will be super-helpful to people in your organisation too.

There's so much training out there so how do you know what's going to be truly effective?
We know that you'll be familiar with a wide range of training courses...some more effective than others. You'll be aware that for busy people, after that initial spike of post-course enthusiasm, often the back-at-work routine kicks in, the emails stack up and those new ideas and great intentions can find themselves gathering dust on the shelf (along with the course manual)!
At LMI we understand that completely. We understand how people learn and how long-term changes are made. We use all of our experience from working with thousands of people across six continents to make sure that everything we do is designed to make a lasting impact.
It’s all about results…
 
Investing precious time and money in training has to make a tangible, bottom-line impact on the business.
"More time... more profits... less stress... greater control... focus... balance... happiness!"
These are just some of the words that our clients have used to describe how things have changed for them as a result of their attending the Foundations of Success Workshop and beginning to work with us. What each person gains from it will be personal to them...but our experience with hundreds of UK leaders, managers, business owners and sales professionals gives us this confidence - they certainly will gain!
We have a huge library of reviews, testimonials and LinkedIn recommendations from previous delegates. Here you can read just a few of these, though if you'd like to see more, just ask!
I have attended numerous course on leadership and I only believe it is time well spent if, I am left with a desire to change and clear ideas as to how I can achieve it. I am delighted to say that this session not only re-ignited my enthusiasm for positive change. But, by looking at concepts and tools through a fresh lens, I have some nice quick wins to implement now, which will keep me on the straight and narrow to achieving both my business and personal goals.
– Suzanne Lewis
I found the ideas shared, as well as the practical planning tools supplied, to be of immense value. My time has become significantly more organised and productive and I can see great value in enrolling others within our company on this same training.
- Cathy Buckley (HR Manager, Alpine Electronics)
I almost cancelled with just a few days to go - how glad I am that I didn't. It was easily the best training I have been on all year. It was packed with information that can be implemented immediately to make a difference to quality and life productivity.
– Brendan Leece
So helpful. An amazing amount of useful tips delivered in such a short time.
– Jane Litchfield (Compliance Manager, The Family Building Society)
This was an amazing experience. Although just initial piece of training, it gave me a lot of insight to my personal management.
– Pavel Merhout (MD,Tymphany Acoustic Technology)
IMPORTANT: This is no exercise in ivory-tower management theory: ideas that sound great in a training room but have no value back in the real world of getting important work done. If you’re interested in making practical steps forward in how you manage yourself and your interaction with others – sometimes it’s the 1% changes that make the difference – this is for you!
The success workshop is all about sharing great ideas and putting practical tools in your hands that will help you and your team be more effective and productive in your work.
By choosing to attend, delegates will be taking an important step towards significant gains in the following key areas:
Personal management
Prioritisation
Time Management
Handling interruptions
Decision making
Clarity of purpose
High pay-off activities
Obstacles and roadblocks
Self-motivation
Goal setting
Benefits and rewards
Focus and energy
Planning
Long range and master goals
Monthly planning process
The daily “ten magic minutes"
Communication
Communication styles
Meetings and delegation
Email and social media
Teamwork
Shared goals and priorities
Team meetings and 1-2-1s
Effective workflows
The details
You’ll be wanting to know what’s actually involved when you take the plunge and say YES to starting your journey with LMI UK.
How long?
Workshops last for roughly 2 hours, usually 8.30am – 10.30am.
Where?
We use various easy-to-reach venues across the UK - see list below - as well as regular online workshops.
Who?
Business owners, managers, sales people, key support staff as well as HR / L&D managers regularly attend.
Materials
As well as a course manual, we send you away with a stack of brilliant goals, planning & communication tools in paper & electronic format.
Support
Post-course 1-2-1 follow up is provided to help you implement your plans, familiarise yourself with the tools provided & signpost next steps.
Cost
The Foundations of Success Workshop fees are £249 + Vat per person
Current offer: the first two places for each UK organisation are FREE
The cost of £249 + Vat represents fantastic value – we offer a full money-back guarantee on that fee i.e. if anyone attends and feels (for whatever reason) that it’s not been a fantastic investment of their time and money, we’ll refund their entire fee.

LMI UK Director Nick Howes giving the introduction at a live Foundations of Success workshop
Dates, venues and booking
As well as online, we hold the Foundations of Success Workshop in a variety of venues across the UK. Get in touch for upcoming dates in your area.
London / Birmingham / Manchester / Jersey / Peterborough / Glasgow / Leeds / Southampton / Cardiff / Belfast / Exeter / Teeside
 
We also run these in-house with clients. Contact us to discuss hosting one exclusively for your own staff.


Online Workshops
23rd June
19th July
16th August
14th September
* Offer details: if you are unsure if your organisation has already accessed its complimentary place allocation, please contact us before booking. All additional places will be charged at the full rate of £249 + VAT



Foundations of Success is a CPD Certified Course.

Leadership Management International (LMI) UK

The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.

Foundations of Success

General Admission

Presentation on&nbsp;Palliative Care Management of Parkinson&#39;s Disease by Emma Sugrue

'Introduction to Teaching Intimacy in a Hospice Setting' by Dr Despoina-Elvira Karakitsiou a ST6 in Palliative Medicine at Belfast Health and Social Care Trust. 

Main aims of this presentation is to define intimacy in palliative care patients, any boundaries on broaching intimacy to them and we will discuss some techniques on how to broach intimacy and any issues. 

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