Name: Conflict Management 1 Day Training in Portsmouth
Price: 595 GBP
Availability: InStock

Darlington

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Mangates

Conflict Management

Conflict Management 1 Day Training in Darlington

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

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Conflict Management 1 Day Training in Portsmouth

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Improving Communications Uk

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

General Admission

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					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning Benefits:</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the How to Create Positive Work Environment just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>1 hour of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What Does a Positive Environment Look Like</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: What Can I Do?	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What Can I Do</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Effective Workplace Relationships	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Problems Mitigation and Meeting Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Problems Mitigation and Meeting Management</td><td><span>🕐 00:09:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. 
Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.
Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.
Learning Benefits:
Get a deep understanding of the How to Create Positive Work Environment just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
1 hour of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 1: What Does a Positive Environment Look Like?			
▶	What Does a Positive Environment Look Like	🕐 00:18:00
Module 2: What Can I Do?			
▶	What Can I Do	🕐 00:08:00
Module 3: Effective Workplace Relationships			
▶	Effective Workplace Relationships	🕐 00:21:00
Module 4: Problems Mitigation and Meeting Management			
▶	Problems Mitigation and Meeting Management	🕐 00:09:00

Skill Up

Learning & Development

Office Skills & Productivity

Online Course Marketing

Online Course Creation

Mental Health At Work

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

Quick Summary
Fire safety needs to be taken seriously at all times
This course is great for an annual refresher of pre-existing training
This short course will give you the skills and knowledge to protect your home and work environment from general fire safety hazards
Duration: 2 hrs
Run via Virtual Classroom

Please bear with us while we update this webpage.
If you would like more information, please contact us!

Pochat Training

Manual Handling

Workplace Health & Safety

Fire Safety Annual Refresher

<div id="msbmAccordion">
<div>
<div id="headingOne">
<h2>

</h2>
</div>
<div id="collapseOne">
<div>
This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
<ul>
<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
</ul>
<p><strong>HR Strategies:</strong></p>
<ul>
<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
</ul>
<p><strong>Work Environment:</strong></p>
<ul>
<li>Communication framework.</li>
<li>Conflict Resolution.</li>
</ul>
<p><strong>Psychological Environment:</strong></p>
<ul>
<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
</ul>
</div>
</div>
</div>
<div>
<div id="headingOne_B">
<h2>

</h2>
</div>
<div id="collapseOne_B">
<div>
<div>
<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
</div>
</div>
</div>
</div>
<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
<div>
<div id="headingThree">
<h2>

</h2>
</div>
<div id="collapseThree">
<div>
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
</div>
</div>
</div>
<div>
<div id="headingFive">
<h2>

</h2>
</div>
<div id="collapseFive">
<div>
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
</ul>
</div>
</div>
</div>
</div><div>
<div>

<div>
<h5>Average Completion Time</h5>
<p>2 Weeks</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Accreditation</h5>
<p>3 CPD Hours</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Level</h5>
<p>Advanced</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Start Time</h5>
<p>Anytime</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>100% Online</h5>
<p>Study online with ease.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
</div>
</div>
</div>

 
This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.After the successful completion of the course, you will be able to learn about the following,
Workforce Management in Organizations:
Basic Concept & Role of HR in Organization.
Job Design In Organization.
HR Strategies:
The Performance Management System.
The Performance Management Cycle.
Work Environment:
Communication framework.
Conflict Resolution.
Psychological Environment:
Employees wellbeing.
Employee Wellbeing Programme.
 
By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.
 
 
The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.
VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight.
Navigating the MSBM Study Portal Watch this video to gain further insight.
Interacting with Lectures/Learning Components Watch this video to gain further insight.
Corporate Work Environment Self-paced pre-recorded learning content on this topic.
Corporate Work Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.
 
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
 
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.
The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.
HR Manager
Employee Relations Specialist
Diversity and Inclusion Manager
Training and Development Manager
Occupational Health and Safety Specialist
Compensation and Benefits Specialist
Talent Acquisition Manager
Organizational Development Consultant
Employee Engagement Specialist
Average Completion Time
2 Weeks
Accreditation
3 CPD Hours
Level
Advanced
Start Time
Anytime
100% Online
Study online with ease.
Unlimited Access
24/7 unlimited access with pre-recorded lectures.
Low Fees
Our fees are low and easy to pay online.

Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Human Resources Management

Institute of Leadership & Management (ILM)

Professional Certificate Course in Corporate Work Environment in London 2024

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<h2>Change Management Practitioner: Virtual In-House Training</h2>
 <p>A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve.</p>
 <p>This course will further develop some of the knowledge of Change Management learned during the Foundation certification.</p>
 <p>You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment.</p>
 <p>A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems.</p>
 <p>This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.</p>

Change Management Practitioner: Virtual In-House Training
A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve.
This course will further develop some of the knowledge of Change Management learned during the Foundation certification.
You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment.
A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems.
This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.

IIL Europe Ltd

Clinical Practitioner

Project Management Qualification (PMQ)

ACP (Agile Certified Practitioner)

AWS Certified Cloud Practitioner

Professional Scrum Master (PSM)

Practitioner

Change Management Practitioner: Virtual In-House Training

<p><span>Enroll in this bundle to strengthen your workplace safety, emergency response, hygiene practices, and data protection skills. With these 4 courses and 25 hours of learning, you'll be equipped to create a secure and healthy work environment, ensuring the well-being of your employees and the integrity of sensitive information.</span></p>
<p>Ensure workplace safety with our <strong>Health and Safety at Workplace</strong> course. Be prepared for emergencies with <strong>Emergency First Aid training</strong>. Maintain a clean and hygienic work environment with <strong>Workplace Hygiene</strong>. Protect sensitive data and ensure compliance with <strong>Workplace Monitoring and Data Protection</strong>.</p>
<p>Learn essential protocols and practices to prevent workplace accidents. Acquire life-saving skills to handle emergencies and provide first aid. Implement effective hygiene practices to promote a healthy work environment. Develop the knowledge and strategies to safeguard sensitive data and comply with data protection regulations.</p>
<p>Prioritize the well-being of your employees and create a safe working environment. Be equipped to handle medical emergencies and provide immediate assistance. Promote cleanliness, prevent the spread of diseases, and maintain high hygiene standards. Ensure the security and integrity of sensitive information through monitoring and data protection measures.</p>
<p>By enrolling in this course bundle, you'll gain comprehensive knowledge and skills. Enhance workplace safety, emergency response capabilities, hygiene practices, and data protection. Equip yourself with the necessary tools to create a secure and healthy work environment. Mitigate risks, protect your employees and sensitive data, and comply with regulations.</p>

Enroll in this bundle to strengthen your workplace safety, emergency response, hygiene practices, and data protection skills. With these 4 courses and 25 hours of learning, you'll be equipped to create a secure and healthy work environment, ensuring the well-being of your employees and the integrity of sensitive information.
Ensure workplace safety with our Health and Safety at Workplace course. Be prepared for emergencies with Emergency First Aid training. Maintain a clean and hygienic work environment with Workplace Hygiene. Protect sensitive data and ensure compliance with Workplace Monitoring and Data Protection.
Learn essential protocols and practices to prevent workplace accidents. Acquire life-saving skills to handle emergencies and provide first aid. Implement effective hygiene practices to promote a healthy work environment. Develop the knowledge and strategies to safeguard sensitive data and comply with data protection regulations.
Prioritize the well-being of your employees and create a safe working environment. Be equipped to handle medical emergencies and provide immediate assistance. Promote cleanliness, prevent the spread of diseases, and maintain high hygiene standards. Ensure the security and integrity of sensitive information through monitoring and data protection measures.
By enrolling in this course bundle, you'll gain comprehensive knowledge and skills. Enhance workplace safety, emergency response capabilities, hygiene practices, and data protection. Equip yourself with the necessary tools to create a secure and healthy work environment. Mitigate risks, protect your employees and sensitive data, and comply with regulations.

OnlineCoursesLearning.com

Health and Safety at Workplace UK | Mega Bundle

<h4>Conflict in the Workplace</h4>
<p>Settling clashes is vital for the capacity, all things considered. Clashes are unavoidable; how they're managed is discretionary. Clashes can either decrease profitability or establish an unfriendly work space, or they can be settled in a way which reinforces working connections. To get the best outcomes you need to realize how to move toward them. This course advises you precisely how to change negative experiences in the working environment into a helpful open door for development. This course has been made for the board, staff and anybody keen on having the information and abilities to determine work environment clashes. This course covers key subjects crucial to settling clashes. All the data depends on modern logical exploration, and has been effectively applied in the working environment to determine genuine clashes and is introduced in effectively reasonable language. The abilities, devices and information contained in this course are delineated with guides to help you handle the central ideas of compromise. Worksheets, tests, tests and intelligent activities are given to build up and help your learning. <br /><br />What you will realize: <br /><br />Step by step instructions to distinguish the essential drivers of contention inside the work environment <br /><br />The effect of contention in the work environment <br /><br />Step by step instructions to oversee strife in the work environment <br /><br />The significance of positive work environment practices <br /><br />Instructions to distinguish and appropriately resolve relational clashes in the working environment <br /><br />The most effective method to recognize distinctive correspondence styles and what they mean for work environment clashes <br /><br />The abilities expected to address clashes in the work environment <br /><br />Step by step instructions to manage irate individuals in a powerful and quiet way <br /><br />The most effective method to be self-assured and convey your requirements without animosity <br /><br />Instructions to make shared benefit goals which settle clashes and make agreement <br /><br />The most effective method to assume individual liability for compromise <br /><br />Advantages of taking this course: <br /><br />Advance an agreeable work space and lessen pressure in the work environment <br /><br />Have the option to certainly deal with troublesome relational clashes <br /><br />Increment efficiency, assurance and compatibility among partners <br /><br />Fabricate and support productive working connections <br /><br />Increment sympathy and relationship building abilities <br /><br />Taking this course has unmistakable time and asset benefits - lessening the huge time spent in pressure and struggle and supplanting it with the abilities and instruments to cooperate effortlessly.</p>

Conflict in the Workplace
Settling clashes is vital for the capacity, all things considered. Clashes are unavoidable; how they're managed is discretionary. Clashes can either decrease profitability or establish an unfriendly work space, or they can be settled in a way which reinforces working connections. To get the best outcomes you need to realize how to move toward them. This course advises you precisely how to change negative experiences in the working environment into a helpful open door for development. This course has been made for the board, staff and anybody keen on having the information and abilities to determine work environment clashes. This course covers key subjects crucial to settling clashes. All the data depends on modern logical exploration, and has been effectively applied in the working environment to determine genuine clashes and is introduced in effectively reasonable language. The abilities, devices and information contained in this course are delineated with guides to help you handle the central ideas of compromise. Worksheets, tests, tests and intelligent activities are given to build up and help your learning. 

What you will realize: 

Step by step instructions to distinguish the essential drivers of contention inside the work environment 

The effect of contention in the work environment 

Step by step instructions to oversee strife in the work environment 

The significance of positive work environment practices 

Instructions to distinguish and appropriately resolve relational clashes in the working environment 

The most effective method to recognize distinctive correspondence styles and what they mean for work environment clashes 

The abilities expected to address clashes in the work environment 

Step by step instructions to manage irate individuals in a powerful and quiet way 

The most effective method to be self-assured and convey your requirements without animosity 

Instructions to make shared benefit goals which settle clashes and make agreement 

The most effective method to assume individual liability for compromise 

Advantages of taking this course: 

Advance an agreeable work space and lessen pressure in the work environment 

Have the option to certainly deal with troublesome relational clashes 

Increment efficiency, assurance and compatibility among partners 

Fabricate and support productive working connections 

Increment sympathy and relationship building abilities 

Taking this course has unmistakable time and asset benefits - lessening the huge time spent in pressure and struggle and supplanting it with the abilities and instruments to cooperate effortlessly.

Conflict in the Workplace

Managing Workplace Violence <br /><br />Work environment viciousness is a grievous reality looked by most present day laborers. It can happen anyplace, including an office, retail store, manufacturing plant floor or even a customer's home. Everybody is affected paying little mind to position and pay, including culprits, casualties and witnesses. It can make pointless clash, stop efficiency and make an inconceivably harmful work environment for you and your staff. Administrators, representatives and friends proprietors the same have a commitment to study savagery in the working environment, alongside their duties to diminish the dangers and moderate the effect. This course gives you definite data about brutality in the working environment and how to manage it. We start by characterizing working environment savagery and incorporate a conversation about hazard factors and how to relieve them. Then, we survey the strategies you can use to keep savagery from happening inside the working environment. A discussion about working environment tormenting follows, which remembers definitions and the lawful commitments of managers for this respect. At long last, we talk about compromise and how to try those exercises. <br /><br />You Will Learn: <br /><br />The meaning of work environment viciousness and a few instances of how it can occur in the working environment <br /><br />Why you should institute safeguard measures <br /><br />The kind of protection estimates you can depend on to moderate the effect of work environment savagery <br /><br />The guidelines and guidelines overseeing working environment brutality <br /><br />Instructions to distinguish, address and decrease the dangers of working environment harassing <br /><br />Advantages of Taking This Course <br /><br />Getting familiar with how to make a protected working environment for you and your staff <br /><br />Your privileges and commitments as a business with regards to work environment wellbeing <br /><br />Instructions to manage the culprit of working environment brutality too as the means you can take to help the person in question <br /><br />The meaning of work environment tormenting and how it finds a way into your more prominent working environment viciousness avoidance plan <br /><br />Figuring out how to address and limit the effect of contention in your work environment

Managing Workplace Violence 

Work environment viciousness is a grievous reality looked by most present day laborers. It can happen anyplace, including an office, retail store, manufacturing plant floor or even a customer's home. Everybody is affected paying little mind to position and pay, including culprits, casualties and witnesses. It can make pointless clash, stop efficiency and make an inconceivably harmful work environment for you and your staff. Administrators, representatives and friends proprietors the same have a commitment to study savagery in the working environment, alongside their duties to diminish the dangers and moderate the effect. This course gives you definite data about brutality in the working environment and how to manage it. We start by characterizing working environment savagery and incorporate a conversation about hazard factors and how to relieve them. Then, we survey the strategies you can use to keep savagery from happening inside the working environment. A discussion about working environment tormenting follows, which remembers definitions and the lawful commitments of managers for this respect. At long last, we talk about compromise and how to try those exercises. 

You Will Learn: 

The meaning of work environment viciousness and a few instances of how it can occur in the working environment 

Why you should institute safeguard measures 

The kind of protection estimates you can depend on to moderate the effect of work environment savagery 

The guidelines and guidelines overseeing working environment brutality 

Instructions to distinguish, address and decrease the dangers of working environment harassing 

Advantages of Taking This Course 

Getting familiar with how to make a protected working environment for you and your staff 

Your privileges and commitments as a business with regards to work environment wellbeing 

Instructions to manage the culprit of working environment brutality too as the means you can take to help the person in question 

The meaning of work environment tormenting and how it finds a way into your more prominent working environment viciousness avoidance plan 

Figuring out how to address and limit the effect of contention in your work environment

Dealing with Workplace Violence

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here&rsquo;s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children.</p>

<p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Team Building and Leadership
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving
<br fr-original-style="" style="box-sizing: border-box;">Strategic Work
<br fr-original-style="" style="box-sizing: border-box;">Early Years</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&ldquo;The leaders who work most effectively, it seems to me, never say &lsquo;I&rsquo;. And that&rsquo;s not because they have trained themselves not to say &lsquo;I&rsquo;. They don&rsquo;t think &lsquo;I&rsquo;. They think &lsquo;we&rsquo;; they think &lsquo;team&rsquo;. They understand their job to be to make the team function. They accept responsibility and don&rsquo;t sidestep it, but &lsquo;we&rsquo; gets the credit&hellip;. This is what creates trust, what enables you to get the task done.&rdquo;</p><small fr-original-style=" color: rgb(119, 119, 119) !important;" style="color: rgb(119, 119, 119) !important; box-sizing: border-box;">PETER DRUCKER.</small></blockquote>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here&rsquo;s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Communication is at the core of what you do; it&rsquo;s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings?</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Would the following qualities make sense to you in describing your communication with staff, parents and your wider community?</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">a high concern for both people and outcomes</li>
<li fr-original-style="" style="box-sizing: border-box;">a style motivated by relationship building</li>
<li fr-original-style="" style="box-sizing: border-box;">the flexibility to change leadership styles depending on the challenge</li>
<li fr-original-style="" style="box-sizing: border-box;">the ability to follow as well as lead</li>
<li fr-original-style="" style="box-sizing: border-box;">a team leadership style&lt;</li>
<li fr-original-style="" style="box-sizing: border-box;">able to communicate and engage the emotional support of staff</li>
<li fr-original-style="" style="box-sizing: border-box;">quiet leadership with restraint, modesty and tenacity</li>
</ul>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Perhaps you would add to or challenge this list of attributes?</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">How do you deal with &lsquo;yes buts&rsquo; and those who don&rsquo;t do what you ask them to do?</li>
<li fr-original-style="" style="box-sizing: border-box;">How do you motivate?</li>
<li fr-original-style="" style="box-sizing: border-box;">How do you encourage?</li>
</ul>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills.</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Be the first to comment on this training&hellip;</p>
</blockquote>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3>

<ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">To explore effective communication skills for leaders and managers</li>
<li fr-original-style="" style="box-sizing: border-box;">Self reflection and feedback opportunities</li>
<li fr-original-style="" style="box-sizing: border-box;">To develop and extend your repertoire of communication skills</li>
<li fr-original-style="" style="box-sizing: border-box;">Deepen your understanding of team members who don&rsquo;t do what you ask and expect them to do</li>
</ol>
<div fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/uKymEAJf-PA" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></div>
<div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>
<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For?</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Leaders and managers of schools, colleges and early years settings</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exploration of typical challenging situations- skill practice</li><li fr-original-style="" style="box-sizing: border-box;">Building Shared Vision for communication</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to develop and extend your communication skills for leadership in a safe environment</li></ul>

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children.

Course Category
Team Building and Leadership

Visioning and Problem Solving

Strategic Work

Early Years
Description
 “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER.
Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building.
Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier.
A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication.
What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings?
Would the following qualities make sense to you in describing your communication with staff, parents and your wider community?
a high concern for both people and outcomes
a style motivated by relationship building
the flexibility to change leadership styles depending on the challenge
the ability to follow as well as lead
a team leadership style<
able to communicate and engage the emotional support of staff
quiet leadership with restraint, modesty and tenacity
Perhaps you would add to or challenge this list of attributes?
How do you deal with ‘yes buts’ and those who don’t do what you ask them to do?
How do you motivate?
How do you encourage?
During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills.
Testimonials
 Be the first to comment on this training…

Learning Objectives
To explore effective communication skills for leaders and managers
Self reflection and feedback opportunities
To develop and extend your repertoire of communication skills
Deepen your understanding of team members who don’t do what you ask and expect them to do

Who Is It For?
Leaders and managers of schools, colleges and early years settings
Course Content
Exploration of typical challenging situations- skill practice
Building Shared Vision for communication
Opportunities to develop and extend your communication skills for leadership in a safe environment

Inclusive Solutions

COMMUNICATIONS SKILLS FOR LEADERS

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

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