Name: Presentation Skills 1 Day Workshop in Maidstone
Price: 595 GBP
Availability: InStock

London

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;">Humans are social beings who thrive when surrounded by beneficial relationships with others. Achieving healthy, satisfactory, and mutually beneficial relationships can be impacted by personality styles, character traits, learned behaviors, and personal experiences.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Desiring to improve one&rsquo;s relationship with significant others and to become more apt at social interactions, in general, represents the echo of an elevated sense of self. It takes a high level of self-awareness to understand where we lack in relationships with others, and a lot of courage to work on raising above personal beliefs, fears, or social norms to improve our interactions with others.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Coaching is a tool able to help you understand the reasons behind the challenges in relationships with others and can help you navigate them in an easy and transparent way, based on mutual trust and respect.&nbsp;</span>

</p>

Humans are social beings who thrive when surrounded by beneficial relationships with others. Achieving healthy, satisfactory, and mutually beneficial relationships can be impacted by personality styles, character traits, learned behaviors, and personal experiences. 
Desiring to improve one’s relationship with significant others and to become more apt at social interactions, in general, represents the echo of an elevated sense of self. It takes a high level of self-awareness to understand where we lack in relationships with others, and a lot of courage to work on raising above personal beliefs, fears, or social norms to improve our interactions with others. 
Coaching is a tool able to help you understand the reasons behind the challenges in relationships with others and can help you navigate them in an easy and transparent way, based on mutual trust and respect.  

Integrative Coaching

Relationships play a pivotal role in our life satisfaction. By uncovering the root cause of our dissatisfaction in relation to others, we can become more fulfilled and enjoy a fuller life. 

RELATIONSHIPS

General Admission

Caernarfon

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Mangates

Presentation Skills 1 Day Workshop in Caernarfon

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

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Moreton Morrell

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style=" color: rgb(57, 54, 79);" id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;">Are women really braver than men? Even when doing exactly the same activity? Like walking across America whilst fat, 40++, female and alone?</strong></p><div fr-original-style=" color: rgb(5, 5, 5);" id="isPasted" style="color: rgb(5, 5, 5); box-sizing: border-box;">In 2020, whilst fat, funny and forty-sob-sob-sob-something-years-old, Person Irresponsible, academic and author, walked from Mexico to Canada. Alone. For reasons she&#39;s still not certain about.</div><div fr-original-style=" color: rgb(5, 5, 5);" id="isPasted" style="color: rgb(5, 5, 5); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;">Along the way, and very much after, she learnt a ton of stuff about fear and womanhood: stuff she wished she&#39;d known about by the time she&#39;d turned four &ndash; the age she commenced her initial journey into anxiety.</div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;">Topics include:<br fr-original-style="" style="box-sizing: border-box;">- Why are women twice as likely to have fears than men?<br fr-original-style="" style="box-sizing: border-box;">- Why are women considered &#39;brave&#39; for doing exactly the same thing as men do?<br fr-original-style="" style="box-sizing: border-box;">- Can bravery be taught?<br fr-original-style="" style="box-sizing: border-box;">- Why is anxiety so addictive?<br fr-original-style="" style="box-sizing: border-box;">- What exactly does one do when faced with a grumpy bear?</div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;">All welcome above the age of 16</div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;">I&rsquo;ve been asked to point out:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">men are very welcome</strong>! Especially men who are fathers of girls, or teachers/support workers of girls/women</div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style=" color: rgb(5, 5, 5);" style="color: rgb(5, 5, 5); box-sizing: border-box;">&pound;10 per person - bring your own refreshment</div>

Are women really braver than men? Even when doing exactly the same activity? Like walking across America whilst fat, 40++, female and alone?
In 2020, whilst fat, funny and forty-sob-sob-sob-something-years-old, Person Irresponsible, academic and author, walked from Mexico to Canada. Alone. For reasons she's still not certain about.Along the way, and very much after, she learnt a ton of stuff about fear and womanhood: stuff she wished she'd known about by the time she'd turned four – the age she commenced her initial journey into anxiety.Topics include:
- Why are women twice as likely to have fears than men?
- Why are women considered 'brave' for doing exactly the same thing as men do?
- Can bravery be taught?
- Why is anxiety so addictive?
- What exactly does one do when faced with a grumpy bear?All welcome above the age of 16I’ve been asked to point out: men are very welcome! Especially men who are fathers of girls, or teachers/support workers of girls/women£10 per person - bring your own refreshment

Person Irresponsible

Adventure Training

Outdoors & Rural Skills

Gender Equality

Women In Leadership

Wild Camping

Hiking

Coaching

Teaching

Parenting

Travelling

Sports & Fitness

bravery and women, overcoming fears of solo travel, the great outdoors alone

Bravery & Womanhood

Maidstone

Presentation Skills 1 Day Workshop in Maidstone

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

Improving Communications Uk

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<h2>Eyes Wide Open - Reframing Your Fears as Fiction</h2>
<p>You create your own reality, and you believe it: whether you perceive a path blocked by obstacles or one wide open to opportunities.Isaac shares his eye-opening perspective on sight itself  as he reveals how blindness became a blessing in his life of remarkable achievement, from Hollywood to Harvard, and from the Supreme Court to entrepreneur and CEO. "You'll gain the vision to shape your life and business deliberately, with awareness and accountability.'</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p>

Eyes Wide Open - Reframing Your Fears as Fiction
You create your own reality, and you believe it: whether you perceive a path blocked by obstacles or one wide open to opportunities.Isaac shares his eye-opening perspective on sight itself as he reveals how blindness became a blessing in his life of remarkable achievement, from Hollywood to Harvard, and from the Supreme Court to entrepreneur and CEO. "You'll gain the vision to shape your life and business deliberately, with awareness and accountability.'
This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

IIL Europe Ltd

Professional Development

Continuous Professional Development (CPD)

Eyes Wide Open - Reframing Your Fears as Fiction

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introducing the Exposure Therapy Package: Confront Your Fears, Embrace Resilience, and Regain Control</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Are you tired of being held captive by anxiety and fear? Miss Date Doctor&rsquo;s Exposure Therapy Package offers you a proven and powerful approach to confront your fears, build resilience, and regain control over your life.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exposure Therapy is a specialized form of cognitive-behavioral therapy that helps individuals gradually face their fears in a safe and controlled environment. By systematically confronting anxiety-provoking situations, you&rsquo;ll learn to retrain your brain&rsquo;s response to fear, leading to reduced anxiety and increased confidence.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&rsquo;s how the Exposure Therapy Package can support you:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Systematic Exposure: Under the guidance of our experienced therapists, exposure therapy will gradually introduce you to anxiety triggers in a controlled and supportive manner. As you confront your fears step-by-step, you&rsquo;ll learn to manage anxiety more effectively.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fear Reduction: Exposure therapy helps desensitize your fear response by repeatedly exposing you to anxiety-inducing situations. Over time, your brain will adapt to these situations, leading to a reduction in anxiety levels.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empowering Coping Strategies: Our therapists will equip you with effective coping strategies to manage anxiety and distress during exposure sessions. These techniques will empower you to face challenges with increased confidence.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Regaining Control: Exposure therapy provides a sense of control over anxiety-provoking situations. As you confront your fears, you&rsquo;ll realize that you have the power to influence your response to anxiety, fostering a renewed sense of agency.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Lasting Results: Exposure therapy is designed to produce long-lasting results. By learning to confront and manage fears, you&rsquo;ll carry this resilience and newfound confidence into various aspects of your life.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customized Treatment: The Exposure Therapy Package is tailored to your specific fears and triggers. Your therapy sessions will be personalized to address your unique needs and challenges.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe and Supportive Environment: Our therapists provide a safe and supportive environment during exposure sessions. You&rsquo;ll have the guidance and encouragement needed to navigate anxiety-provoking situations with confidence.</strong></li></ul><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exposure therapy is a transformational journey that allows you to break free from the grip of anxiety and reclaim your life. The Exposure Therapy Package at Miss Date Doctor is designed to empower you to face your fears, build resilience, and experience lasting relief from anxiety.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the first step towards a more empowered and anxiety-free life with the Exposure Therapy Package. Embrace the journey of growth and regain control over your emotions and experiences. Confront your fears, unlock your potential, and step into a future filled with resilience and confidence.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 x 1 hour sessions</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/exposure-therapy-package-m-d-d/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/exposure-therapy-package-m-d-d/</a></strong></span></p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Introducing the Exposure Therapy Package: Confront Your Fears, Embrace Resilience, and Regain Control
Are you tired of being held captive by anxiety and fear? Miss Date Doctor’s Exposure Therapy Package offers you a proven and powerful approach to confront your fears, build resilience, and regain control over your life.
Exposure Therapy is a specialized form of cognitive-behavioral therapy that helps individuals gradually face their fears in a safe and controlled environment. By systematically confronting anxiety-provoking situations, you’ll learn to retrain your brain’s response to fear, leading to reduced anxiety and increased confidence.
Here’s how the Exposure Therapy Package can support you:
Systematic Exposure: Under the guidance of our experienced therapists, exposure therapy will gradually introduce you to anxiety triggers in a controlled and supportive manner. As you confront your fears step-by-step, you’ll learn to manage anxiety more effectively.
Fear Reduction: Exposure therapy helps desensitize your fear response by repeatedly exposing you to anxiety-inducing situations. Over time, your brain will adapt to these situations, leading to a reduction in anxiety levels.
Empowering Coping Strategies: Our therapists will equip you with effective coping strategies to manage anxiety and distress during exposure sessions. These techniques will empower you to face challenges with increased confidence.
Regaining Control: Exposure therapy provides a sense of control over anxiety-provoking situations. As you confront your fears, you’ll realize that you have the power to influence your response to anxiety, fostering a renewed sense of agency.
Lasting Results: Exposure therapy is designed to produce long-lasting results. By learning to confront and manage fears, you’ll carry this resilience and newfound confidence into various aspects of your life.
Customized Treatment: The Exposure Therapy Package is tailored to your specific fears and triggers. Your therapy sessions will be personalized to address your unique needs and challenges.
Safe and Supportive Environment: Our therapists provide a safe and supportive environment during exposure sessions. You’ll have the guidance and encouragement needed to navigate anxiety-provoking situations with confidence.
Exposure therapy is a transformational journey that allows you to break free from the grip of anxiety and reclaim your life. The Exposure Therapy Package at Miss Date Doctor is designed to empower you to face your fears, build resilience, and experience lasting relief from anxiety.
Take the first step towards a more empowered and anxiety-free life with the Exposure Therapy Package. Embrace the journey of growth and regain control over your emotions and experiences. Confront your fears, unlock your potential, and step into a future filled with resilience and confidence.
3 x 1 hour sessions


https://relationshipsmdd.com/product/exposure-therapy-package-m-d-d/

Miss Date Doctor Dating Coach London, Couples Therapy

EXPOSURE THERAPY PACKAGE M.D.D (SELF IMPROVEMENT) 

General admission

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship coaching</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Talk through emotions and needs</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address fears and emotions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ascertain your fears and address them</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching better relationship strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal dating coaching for 2 months</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 hour per week</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dating advice for singles</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/</a><br fr-original-style="" style="box-sizing: border-box;"></strong></p>

Relationship coaching
Talk through emotions and needs
Address fears and emotions
Ascertain your fears and address them
Teaching better relationship strategies
Personal dating coaching for 2 months
1 hour per week
Dating advice for singles
https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/


Relationship Therapy

Couples Counselling

Life Coaching

Life Coach Training

Parenting & Relationships

Relationship Counselling

M.D.D HOW DO I KNOW PARTNER IS THE ONE PACKAGE (SINGLES)

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations.

This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction.

Throughout the course, delegates will learn how to:
Project a UB4me, customer-centred attitude 
Empower people with respect and control by acknowledging and offering choices 
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions 
Listen more intently to develop the best rapport 
Communicate clearly with conviction, projecting greater credibility 
Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude 
Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business 

This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. 

Upon registration, delegates will receive online login instructions prior to the class date. 

This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whetstone Communications, in association with comms2point0, are delighted to bring you the Data Bites series of five <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FREE</strong> webinars.</p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Our aim is to boost interest and levels of data literacy among not-for-profit communicators.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By taking part, you will gain:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Confidence in using some basic data techniques</span></li><li dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Examples and ideas for using data in your daily work</span></li><li dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Insight into using the power of AI for powerful insights</span></li><li dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">New knowledge and skills to help you stand out from the crowd - and even win awards&nbsp;</span></li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Now Booking: #1&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facing Fears : Data Basics &ndash; 45 mins - FREE</strong></span></div><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">When we hear the word data, how do we feel?<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Why is Data a Dirty Word in Comms?<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Why Data Literacy Now Matters More in Comms<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What&rsquo;s Possible? Award-winning examples<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualitative and Quantitative<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Good Data and Bad Data<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Data is Always Incomplete<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Correlation doesn&rsquo;t equal Causation<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The importance of a Baseline&nbsp;<br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Outliers</span></p>

Whetstone Communications, in association with comms2point0, are delighted to bring you the Data Bites series of five FREE webinars.
Our aim is to boost interest and levels of data literacy among not-for-profit communicators.
By taking part, you will gain:
Confidence in using some basic data techniques
Examples and ideas for using data in your daily work
Insight into using the power of AI for powerful insights
New knowledge and skills to help you stand out from the crowd - and even win awards
Now Booking: #1 Facing Fears : Data Basics – 45 mins - FREE
When we hear the word data, how do we feel?
Why is Data a Dirty Word in Comms?
Why Data Literacy Now Matters More in Comms
What’s Possible? Award-winning examples
Qualitative and Quantitative
Good Data and Bad Data
Data is Always Incomplete
Correlation doesn’t equal Causation
The importance of a Baseline 
Outliers

Alex Waddington

Communication

Digital Communication

Public Relations (PR)

Data Analysis

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

[Data Bites for Comms Pros] #1 Facing Fears : Data Basics (45 mins)

<p>ð Discover the Path to Workplace Wellness and Stress Reduction! ð</p><p> </p><p>Welcome to our transformative online course: 'Workplace Wellness and Stress Reduction Program.' Are you ready to reclaim balance, enhance productivity, and foster a more fulfilling work-life? This course is your guide to achieving just that!</p><p> </p><p>ð <strong>MODULE 01: Introduction</strong> Get started on your wellness journey as we lay the foundation for understanding the significance of workplace wellness and stress reduction.</p><p>ð <strong>MODULE 02: Calling Forward Your True Self to Lead</strong> Unlock your potential by tapping into your authentic self, empowering you to lead with confidence and purpose.</p><p>ð <strong>MODULE 03: Becoming Aware of Your Blind Spots (FEARS)</strong> Identify and address the blind spots that hinder your growth and success, focusing on overcoming fears that impede progress.</p><p>ðª <strong>MODULE 04: Preparing Your Body to Reduce Stress</strong> Explore techniques and practices to equip your body physically and mentally, fostering resilience against stressors.</p><p>ð» <strong>MODULE 05: Taking Care of Your Blind Spots (FEARS)</strong> Dive deeper into strategies tailored to address and overcome your specific fears, promoting personal and professional growth.</p><p>ð¯ <strong>MODULE 06: Blueprint to Manage Your Work Stress - Putting it All Together</strong> Construct a comprehensive blueprint to effectively manage work-related stress, synthesizing the knowledge gained throughout the course.</p><p> </p><p>ð <strong>What You'll Gain:</strong></p><ul><li>Strategies to mitigate stress in the workplace</li><li>Techniques to enhance self-awareness and authenticity in leadership</li><li>Methods to identify and overcome personal blind spots and fears</li><li>Practical tools for physical and mental well-being</li><li>A personalized blueprint to manage work stress effectively</li></ul><p> </p><p>ð <strong>Why Choose Us?</strong></p><ul><li>Expert-led curriculum designed by industry professionals</li><li>Actionable and practical modules for immediate implementation</li><li>Engaging exercises, assessments, and resources for comprehensive learning</li><li>Flexible learning schedule to suit your pace and commitments</li><li>Supportive community for shared experiences and growth</li></ul><p> </p><p>ð <strong>Who Is This Course For?</strong> This course is perfect for professionals seeking to thrive in their careers while prioritizing their well-being. Whether you're a team leader, entrepreneur, or employee, this program equips you with invaluable skills for success and fulfillment.</p><p>Don't let stress hold you back from achieving your true potential! Enroll now and embark on a journey towards workplace wellness, empowered leadership, and a more fulfilling work life. Start your transformation today!</p><p>ð Join our Workplace Wellness and Stress Reduction Program and take charge of your well-being and success! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 01: Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
09:03													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 02: Calling Forward Your True Self to Lead</h4><div><div><ul><li><div>
<span></span><h5>
Calling Forward Your True Self to Leadx</h5></div><div>
<span>
23:41													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 03: Becoming Aware of Your Blind Spots (FEARS)</h4><div><div><ul><li><div>
<span></span><h5>
Becoming Aware of Your Blind Spots (FEARS)</h5></div><div>
<span>
15:41													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 04: Preparing Your Body to Reduce Stress</h4><div><div><ul><li><div>
<span></span><h5>
Preparing Your Body to Reduce Stress</h5></div><div>
<span>
22:03													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 05: Taking Care of Your Blind Spots (FEARS)</h4><div><div><ul><li><div>
<span></span><h5>
Taking Care of Your Blind Spots (FEARS)</h5></div><div>
<span>
37:17													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 06: Blueprint to Manage Your Work Stress - Putting it All Together</h4><div><div><ul><li><div>
<span></span><h5>
Blueprint to Manage Your Work Stress - Putting it All Together</h5></div><div>
<span>
21:18													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Discover the Path to Workplace Wellness and Stress Reduction! ð
 
Welcome to our transformative online course: 'Workplace Wellness and Stress Reduction Program.' Are you ready to reclaim balance, enhance productivity, and foster a more fulfilling work-life? This course is your guide to achieving just that!
 
ð MODULE 01: Introduction Get started on your wellness journey as we lay the foundation for understanding the significance of workplace wellness and stress reduction.
ð MODULE 02: Calling Forward Your True Self to Lead Unlock your potential by tapping into your authentic self, empowering you to lead with confidence and purpose.
ð MODULE 03: Becoming Aware of Your Blind Spots (FEARS) Identify and address the blind spots that hinder your growth and success, focusing on overcoming fears that impede progress.
ðª MODULE 04: Preparing Your Body to Reduce Stress Explore techniques and practices to equip your body physically and mentally, fostering resilience against stressors.
ð» MODULE 05: Taking Care of Your Blind Spots (FEARS) Dive deeper into strategies tailored to address and overcome your specific fears, promoting personal and professional growth.
ð¯ MODULE 06: Blueprint to Manage Your Work Stress - Putting it All Together Construct a comprehensive blueprint to effectively manage work-related stress, synthesizing the knowledge gained throughout the course.
 
ð What You'll Gain:
Strategies to mitigate stress in the workplace
Techniques to enhance self-awareness and authenticity in leadership
Methods to identify and overcome personal blind spots and fears
Practical tools for physical and mental well-being
A personalized blueprint to manage work stress effectively
 
ð Why Choose Us?
Expert-led curriculum designed by industry professionals
Actionable and practical modules for immediate implementation
Engaging exercises, assessments, and resources for comprehensive learning
Flexible learning schedule to suit your pace and commitments
Supportive community for shared experiences and growth
 
ð Who Is This Course For? This course is perfect for professionals seeking to thrive in their careers while prioritizing their well-being. Whether you're a team leader, entrepreneur, or employee, this program equips you with invaluable skills for success and fulfillment.
Don't let stress hold you back from achieving your true potential! Enroll now and embark on a journey towards workplace wellness, empowered leadership, and a more fulfilling work life. Start your transformation today!
ð Join our Workplace Wellness and Stress Reduction Program and take charge of your well-being and success! ð

Course Curriculum
Module 01: Introduction
Introduction

09:03
Module 02: Calling Forward Your True Self to Lead
Calling Forward Your True Self to Leadx

23:41
Module 03: Becoming Aware of Your Blind Spots (FEARS)
Becoming Aware of Your Blind Spots (FEARS)

15:41
Module 04: Preparing Your Body to Reduce Stress
Preparing Your Body to Reduce Stress

22:03
Module 05: Taking Care of Your Blind Spots (FEARS)
Taking Care of Your Blind Spots (FEARS)

37:17
Module 06: Blueprint to Manage Your Work Stress - Putting it All Together
Blueprint to Manage Your Work Stress - Putting it All Together

21:18

Compete High

Psychological Wellbeing Practitioner

Stress Management

Health & Wellbeing

Online Course Marketing

Mental Health At Work

Wellness Coach

Workplace Wellness and Stress Reduction Program

Pet Psychology Diploma <br /><br />Pet Psychology is presently a popular industry with pet proprietors all throughout the planet searching for conduct specialists to help them with their cherished family pet. This course is intended to convey the information you need to appreciate an effective and agreeable profession in pet brain science; having an effect to many pet proprietors and their textured companions consistently. The course has been intended to give you an abundance of information and data in regards to creature practices and how to manage them. This online course will assist you with advancing in your picked profession; with the capacity to concentrate any time, anyplace, utilizing any gadget. The Pet Psychology Diploma has been separated into reasonable modules which should require close to thirteen hours to finish; this is joined with online help to give you added certainty during your learning experience. <br /><br />What You Will Learn <br /><br />The Pet Psychology Diploma is broken into various modules, every one furnishing you with significant data and understanding; assisting you with realizing what you need to prevail in this vocation pushing ahead. <br /><br />Comprehend what creature brain research is and why you need to find out about it. <br /><br />Gain proficiency with the verifiable foundation of pet brain science and how it very well may be utilized today. <br /><br />Recognize why you ought to find out about creature practices. <br /><br />Recognize creatures' distinctive vision capacities. <br /><br />Find out about idea development, what it is and how to utilize it. <br /><br />Contrast the cerebrums of people with canines and see what separates them. <br /><br />Become familiar with the cerebrums of felines and canines. <br /><br />Comprehend the feelings displayed by pets and how to deal with them. <br /><br />Achieve a comprehension of molding, its set of experiences, what it is and past tests. <br /><br />Recognize spatial capacities in creatures and furthermore figure out how they explore. <br /><br />Become familiar with pet correspondence. <br /><br />Achieve a comprehension of human language preparing in working with pets. <br /><br />Find out about creature preparing and its set of experiences. <br /><br />Comprehend normal canine practices and how they change as the pet gets more seasoned. Relate to little dog practices and the sky is the limit from there. <br /><br />This module will likewise cover how canines realize, what support is and why it is so significant with regards to canine preparing. <br /><br />See more about canine correspondence and canine hostility, fears and fears. <br /><br />Relate to mental canine practices and how to function with them. <br /><br />Find out about feline correspondences and activities. <br /><br />Gain proficiency with the mental difficulties in felines. <br /><br />Find out about feline hostility and fears. <br /><br />Achieve a comprehension of animosity and fears in hares. <br /><br />Study gerbils and working with them. <br /><br />Advantages of the Pet Psychology Diploma <br /><br />There are various advantages to finishing the pet brain research confirmation on the web. These include: <br /><br />Study from anyplace utilizing any gadget with web association. <br /><br />Around twelve to thirteen hours to finish, which you can consider online at your own speed; empowering you to work all day and study nightfall to finish your recognition. <br /><br />Appreciate online help all through your considering experience. <br /><br />Exhaustive modules intended to give you all you need to know with regards to pet brain research. <br /><br />Simple to oversee modules. <br /><br />Industry perceived confirmation on effective consummation. <br /><br />Download and print testament when you get affirmation that you have passed. <br /><br />No section prerequisites. <br /><br />Reasonable cost. <br /><br />Popular calling - quick track your vocation.

Pet Psychology Diploma 

Pet Psychology is presently a popular industry with pet proprietors all throughout the planet searching for conduct specialists to help them with their cherished family pet. This course is intended to convey the information you need to appreciate an effective and agreeable profession in pet brain science; having an effect to many pet proprietors and their textured companions consistently. The course has been intended to give you an abundance of information and data in regards to creature practices and how to manage them. This online course will assist you with advancing in your picked profession; with the capacity to concentrate any time, anyplace, utilizing any gadget. The Pet Psychology Diploma has been separated into reasonable modules which should require close to thirteen hours to finish; this is joined with online help to give you added certainty during your learning experience. 

What You Will Learn 

The Pet Psychology Diploma is broken into various modules, every one furnishing you with significant data and understanding; assisting you with realizing what you need to prevail in this vocation pushing ahead. 

Comprehend what creature brain research is and why you need to find out about it. 

Gain proficiency with the verifiable foundation of pet brain science and how it very well may be utilized today. 

Recognize why you ought to find out about creature practices. 

Recognize creatures' distinctive vision capacities. 

Find out about idea development, what it is and how to utilize it. 

Contrast the cerebrums of people with canines and see what separates them. 

Become familiar with the cerebrums of felines and canines. 

Comprehend the feelings displayed by pets and how to deal with them. 

Achieve a comprehension of molding, its set of experiences, what it is and past tests. 

Recognize spatial capacities in creatures and furthermore figure out how they explore. 

Become familiar with pet correspondence. 

Achieve a comprehension of human language preparing in working with pets. 

Find out about creature preparing and its set of experiences. 

Comprehend normal canine practices and how they change as the pet gets more seasoned. Relate to little dog practices and the sky is the limit from there. 

This module will likewise cover how canines realize, what support is and why it is so significant with regards to canine preparing. 

See more about canine correspondence and canine hostility, fears and fears. 

Relate to mental canine practices and how to function with them. 

Find out about feline correspondences and activities. 

Gain proficiency with the mental difficulties in felines. 

Find out about feline hostility and fears. 

Achieve a comprehension of animosity and fears in hares. 

Study gerbils and working with them. 

Advantages of the Pet Psychology Diploma 

There are various advantages to finishing the pet brain research confirmation on the web. These include: 

Study from anyplace utilizing any gadget with web association. 

Around twelve to thirteen hours to finish, which you can consider online at your own speed; empowering you to work all day and study nightfall to finish your recognition. 

Appreciate online help all through your considering experience. 

Exhaustive modules intended to give you all you need to know with regards to pet brain research. 

Simple to oversee modules. 

Industry perceived confirmation on effective consummation. 

Download and print testament when you get affirmation that you have passed. 

No section prerequisites. 

Reasonable cost. 

Popular calling - quick track your vocation.

OnlineCoursesLearning.com

Pet Psychology Diploma

Loughborough

<div>
		

		<div>
			
			<p>Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.</p>
			<div><i></i> 1 x 4 Hour Session</div>
			<div><i></i>  £300.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>Join Vanessa Boon, The Joyful Disruptor and author of The Imposter Phenomenon and Turning Self-Doubts to Self-Beliefs chapter of the Amazon bestseller Professional Leadership. Learn self-belief techniques for you, and the team you are nurturing; free people from the doubts that hold them back to unlock their full potential. Participants enjoy the refreshingly engaging, supportive and interactive style on this topic, building up the confidence to apply deepened insights and practical tools. You will benefit from two decades of personal development and oppression-disrupting inclusion expertise, the collective learning from facilitating courageous conversations with thousands of people on this topic and a powerful experience that stays with you long after the training.  </p>
<p><strong>3 key takeaways:  </strong></p>
<ul>
<li>Identifying the doubts - tuning in to what your 'inner critic' or imposter voice is saying, and assessing the credibility of the source  </li>
<li>Challenging the doubts - ways to disrupt False Evidence Appearing Real (F.E.A.R) and develop evidence-based self-beliefs</li>
<li>Don't overdo it - humility makes for good leaders</li>
</ul>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><b>Agenda:</b></p>
<ul>
<li>Creating a safe space to open up</li>
<li>Why are thoughts of inadequacy lingering in our minds?</li>
<li>The Imposter Phenomenon, Pressure and Perfectionism</li>
<li>The role of oppression and hardships in knocking self-belief</li>
<li>Let's talk about doubts and fears and their effects upon us</li>
<li>Tuning in - identifying the doubts</li>
<li>Assessing the source - where did that come from?</li>
<li>Ways to reduce the doubts</li>
<li>Replacing False Evidence Appearing Real (F.E.A.R) with evidence-based self-beliefs</li>
<li>Balance and humility </li>
<li>Nurturing self-belief in others</li>
<li>Next steps</li>
</ul>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p><b>Pre work:<br /> </b>Optional, but useful to read The Imposter Phenomenon and Turning Self-Doubts to Self-Beliefs chapter of Professional Leadership: https://amzn.eu/d/dcOGftz</p>
<p><b>Prerequisites:</b></p>
<p>Ready to:</p>
<ul>
<li>participate in discussions about your doubts and fears</li>
<li>develop new approaches to build up the self-beliefs</li>
</ul>
<p></p>

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.
1 x 4 Hour Session £300.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Join Vanessa Boon, The Joyful Disruptor and author of The Imposter Phenomenon and Turning Self-Doubts to Self-Beliefs chapter of the Amazon bestseller Professional Leadership. Learn self-belief techniques for you, and the team you are nurturing; free people from the doubts that hold them back to unlock their full potential. Participants enjoy the refreshingly engaging, supportive and interactive style on this topic, building up the confidence to apply deepened insights and practical tools. You will benefit from two decades of personal development and oppression-disrupting inclusion expertise, the collective learning from facilitating courageous conversations with thousands of people on this topic and a powerful experience that stays with you long after the training. 
3 key takeaways: 
Identifying the doubts - tuning in to what your 'inner critic' or imposter voice is saying, and assessing the credibility of the source
Challenging the doubts - ways to disrupt False Evidence Appearing Real (F.E.A.R) and develop evidence-based self-beliefs
Don't overdo it - humility makes for good leaders
 

Modules/Lessons

Agenda:
Creating a safe space to open up
Why are thoughts of inadequacy lingering in our minds?
The Imposter Phenomenon, Pressure and Perfectionism
The role of oppression and hardships in knocking self-belief
Let's talk about doubts and fears and their effects upon us
Tuning in - identifying the doubts
Assessing the source - where did that come from?
Ways to reduce the doubts
Replacing False Evidence Appearing Real (F.E.A.R) with evidence-based self-beliefs
Balance and humility
Nurturing self-belief in others
Next steps

Prerequisites

Pre work:
 Optional, but useful to read The Imposter Phenomenon and Turning Self-Doubts to Self-Beliefs chapter of Professional Leadership: https://amzn.eu/d/dcOGftz
Prerequisites:
Ready to:
participate in discussions about your doubts and fears
develop new approaches to build up the self-beliefs


Mpi Learning - Professional Learning And Development Provider

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.

Leadership: Self-doubts into Self-Beliefs

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">From Small Talk to Big Opportunities - your perfect introduction to business networking.</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Networking can be intimidating and a bit daunting if you&rsquo;re new to it, but it doesn&#39;t have to be.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this introduction to business networking course, you&#39;ll discover...&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The benefits of networking.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We&rsquo;ll help you to recognise networking opportunities that will suit you.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to prepare for an event.</li><li fr-original-style="" style="box-sizing: border-box;">How to follow up.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">And best of all, we&rsquo;ll help you to create your own elevator pitch with our Pitch Building Template.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This is&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">your perfect introduction to the world of business networking, ideal for beginners who want to increase&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">their&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">confidence and feel more empowered.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We understand the power of a network. Our passion for networking and helping others succeed is truly contagious, and we can&#39;t wait to share our knowledge and expertise with you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The main goal of this taster session is to help you overcome any fears or hesitations you might have about networking. We&rsquo;ll guide you through the ins and outs of networking, leaving you feeling more confident about attending your next event, whether online or Face to Face. Don&#39;t let your fears hold you back any longer &ndash;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">D</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ownload this taster session that will set you on the path to networking success!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is for you if&hellip;</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve very little networking experience and you want to know where to start.</li><li fr-original-style="" style="box-sizing: border-box;">You experience anxiety about meeting new people for business.</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re not comfortable in networking events.</li><li fr-original-style="" style="box-sizing: border-box;">You want to develop your business&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">You want to further a career or get a promotion.</li></ul>

From Small Talk to Big Opportunities - your perfect introduction to business networking.
Networking can be intimidating and a bit daunting if you’re new to it, but it doesn't have to be. 
In this introduction to business networking course, you'll discover... 
The benefits of networking.
We’ll help you to recognise networking opportunities that will suit you.
Know how to prepare for an event.
How to follow up.
And best of all, we’ll help you to create your own elevator pitch with our Pitch Building Template.
This is your perfect introduction to the world of business networking, ideal for beginners who want to increase their confidence and feel more empowered.
We understand the power of a network. Our passion for networking and helping others succeed is truly contagious, and we can't wait to share our knowledge and expertise with you.
The main goal of this taster session is to help you overcome any fears or hesitations you might have about networking. We’ll guide you through the ins and outs of networking, leaving you feeling more confident about attending your next event, whether online or Face to Face. Don't let your fears hold you back any longer –
Download this taster session that will set you on the path to networking success!
This course is for you if…
You’ve very little networking experience and you want to know where to start.
You experience anxiety about meeting new people for business.
You’re not comfortable in networking events.
You want to develop your business
You want to further a career or get a promotion.

We Are In Business

Networking Fundamentals

Personal Development

Networking Skills

Business Communication Skills

Networking

Explore the Fundamentals of Networking with the Perfect Introduction to Networking Course. Understand the benefits of networking, spot networking opportunities, prepare for an event, and the following up process. Overcome your fears, enrol Today, and take control of your networking!

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