Name: Practical Sales Skills 1 Day Workshop in Cirencester
Price: 595 GBP
Availability: InStock

Worcester

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Worcester

Boost Customer Satisfaction: Join us 1 Day Training in Worcester

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Middlesbrough

Customer Service Essentials 1 Day Training in Middlesbrough

Boost Customer Satisfaction: Join us 1 Day Training in Middlesbrough

Cirencester

Customer Service Essentials 1 Day Training in Cirencester

Boost Customer Satisfaction: Join us 1 Day Training in Cirencester

Birmingham

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

Solihull

Customer Service Essentials 1 Day Training in Solihull

Boost Customer Satisfaction: Join us 1 Day Training in Solihull

Gloucester

Customer Service Essentials 1 Day Training in Gloucester

Boost Customer Satisfaction: Join us 1 Day Training in Gloucester

Heathrow

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Heathrow

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Birmingham

Practical Sales Skills 1 Day Workshop in Worcester

Practical Sales Skills 1 Day Workshop in Cirencester

Chelmsford

Stratford

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
The need for a temporary works co-ordinator
The day-to-day roles of others involved in the temporary works procedures
Risk assessments and method statements
Best procedures as stated in BS 5975:2019
Course Content:
The content covered by the CITB course includes:
Various groups and types of Temporary Works
Case studies, procedures and policies of Temporary Works
BS5975:2019
CDM Regulations
Legislation and relevant Codes of Practice
Register for Temporary Works, design requirements and checks
Standard solutions and guidance design documents
Temporary works Co-ordinator – job role and responsibilities
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Coordinator (TWC) - 2 Day Course

General Admission

Grantham

Driver CPC - 1 Day Periodic 7 Hour CourseThe Compliant Driver and Safe Loading of VehiclesJoin us for an informative day at&nbsp;Total Compliance&nbsp;in Grantham, Lincolnshire. This in-person event focuses on key aspects of being a&nbsp;compliant driver&nbsp;and ensuring the&nbsp;safe loading of vehicles. Our course is designed to enhance your skills and knowledge to keep you and others safe on the road. Don&#39;t miss out on this opportunity to improve your driving practices!

Driver CPC - 1 Day Periodic 7 Hour Course
The Compliant Driver / Trailer Checks and 3rd Party Trailers
Join our online course from Total Compliance, designed to build your expertise in being a compliant driver and conducting essential trailer check.
Driver Compliance: Understanding the responsibilities and legal requirements for maintaining compliance on the road.
Trailer Checks: Conducting thorough pre-use and post-use trailer inspections to ensure safety and efficiency.
3rd Party Trailers: Best practices for managing and operating third-party trailers, including checks, handling procedures, and risk mitigation.
Don't miss out on this opportunity to improve your driving practices!

Please review our Terms and Conditions for more information.

Total Compliance 

Police Driving

Certificate in Emergency Response Ambulance Driving (CERAD)

Drink Driving Rehabilitation Course (DDR)

Practical Driving

Manager CPC

Driver CPC

Driver CPC - 1 Day Periodic 7 Hour Course - The Compliant Driver / Trailer Checks and 3rd Party Trailers - ONLINE

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">&nbsp;BRCGS Professional recognition programme</a>.Note: An optional 2 hours module about <a href="https://ask-sonia-limited.cademy.co.uk/accredited-threat-management-taccp-2-3-hours" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">Threat Management (TACCP)</a> is available as a bolt-on to this course. At the end of the course, you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand vulnerability assessment requirements for BRCGS</li><li fr-original-style="" style="box-sizing: border-box;">Understand what is meant by the term &#39;food fraud&#39;</li><li fr-original-style="" style="box-sizing: border-box;">Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence</li><li fr-original-style="" style="box-sizing: border-box;">Be able to assess the raw materials most vulnerable to food fraud</li></ul>

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.
This course is part of theBRCGS Professional recognition programme.
Note: An optional 2 hours module about Threat Management (TACCP) is available as a bolt-on to this course. 
At the end of the course, you will:
Understand vulnerability assessment requirements for BRCGS
Understand what is meant by the term 'food fraud'
Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence
Be able to assess the raw materials most vulnerable to food fraud

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Product Safety Management course: Vulnerability Assessment for Food Fraud. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Vulnerability Assessment for Food Fraud (1 Day)

These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;Each learner is entitled to a free 15-minute introduction session on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course. This specific course is for those with little or no knowledge of the Spanish language.

These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. You will also receive the PowerPoint slides, the agenda for the following week & any homework set after each class. 
I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional “here’s a textbook” approach that lots of evening classes use. This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings. 
Each learner is entitled to a free 15-minute introduction session on Zoom so that we can get to know each other and assess your current level. I will also talk you through the controls on Zoom if you are not familiar with how to use it. 
Each course is comprised of 10 x 1 hour sessions. The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere & learn language skills in a social environment. If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. 
The courses are designed to have practical application for travel & learning for personal interest. I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn’t overwhelming!
When a 10-week course finishes, it will be followed by three weeks of optional revision classes. After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.
You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my private lessons to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course. 
This specific course is for those with little or no knowledge of the Spanish language.

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

Jan 2025 start: 10-week Spanish course for Absolute Beginners (Level 1)

This course meets and exceeds the Maryland requirement for the security officer course of 12 hours. The course is taught over 2 days, 6 hours per day. In this course, you will learn the required curriculum for security officers prescribed by the Maryland Police and Corrections Training Commission. 

MDSPOSA & USTASC TRAINING PORTAL

Maryland Security Officer Initial & Renewal Course

This 2 hour session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on.&nbsp;The course will cover:<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/ccf32df0-3acf-4386-9008-ca93939f3bb8/original.png" style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of the role (reminder)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How the role has evolved</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What lessons can be gained so far</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do you create a culture of compliance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What good systems, policies and procedures look like</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Easy tips on what, where and how you should be looking</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/sarah-charlton/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Sarah Charlton, Consultant, DG Legal</a></h3><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/be6c499f-96da-4f30-ab0b-c93b88a4fb82/original.png" style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.

This session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on. 

The course will cover:
The purpose of the role (reminder)
How the role has evolved
What lessons can be gained so far
How do you create a culture of compliance
What good systems, policies and procedures look like
Easy tips on what, where and how you should be looking
Target Audience
This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.
Resources
An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.
Please note a recording of the course will not be made available.
Speaker
Sarah Charlton, Consultant, DG Legal
Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.



DG Legal

Compliance Officer For Finance and Administration (COFA) Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

This CPD accredited Threat Management TACCP course is typically completed as a bolt-on to the BRCGS Vulnerability Assessment for Food Fraud (VAFF) course, though it can be attended as a stand alone course. It looks at the various methodologies for risk assessing and managing threats which could be malicious or fraudulent in nature.While the BRCGS VAFF course specifically covers fraud, TACCP is not included and so this course is complimentary and gives attendees of both courses a comprehensive qualification.&nbsp;Attendees will receive an STC certificate of achievement for TACCP on successful completion of the course assignment (which is typically combined with the BRCGS VAFF assignment if attended as a bolt-on course, but can also be completed alone).A number of tools, tips and templates are provided so that attendees can confidently produce meaningful risk assessments and implement sensible and effective control measures.This course has been accredited by the CPD Accreditation Office for delivery, structure and content.By the end of this course you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand TACCP &ndash; threat assessment and threat management</li><li fr-original-style="" style="box-sizing: border-box;">Know and be able to apply the risk assessment methodologies</li></ul>

This CPD accredited Threat Management TACCP course is typically completed as a bolt-on to the BRCGS Vulnerability Assessment for Food Fraud (VAFF) course, though it can be attended as a stand alone course. It looks at the various methodologies for risk assessing and managing threats which could be malicious or fraudulent in nature.
While the BRCGS VAFF course specifically covers fraud, TACCP is not included and so this course is complimentary and gives attendees of both courses a comprehensive qualification. 
Attendees will receive an STC certificate of achievement for TACCP on successful completion of the course assignment (which is typically combined with the BRCGS VAFF assignment if attended as a bolt-on course, but can also be completed alone).
A number of tools, tips and templates are provided so that attendees can confidently produce meaningful risk assessments and implement sensible and effective control measures.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.
By the end of this course you will:
Understand TACCP – threat assessment and threat management
Know and be able to apply the risk assessment methodologies

CPD accredited Threat Management TACCP course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Threat Management TACCP (2-3 hours)

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.If you work from home or are just wanting to move more, then look no furtherA pre-course registration form should be filled out prior to attending a class.Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information.
Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance
Topics Covered:
FORS Lo-CITY Driver Training (3.5 hours):
	•	Relationship between driving style, fuel consumption, and environmental impact
	•	Benefits of regular vehicle maintenance and checks
	•	Fuel-efficient driving techniques
	•	Utilising in-vehicle technology for fuel economy
	•	Benefits of journey planning
	•	Alternative fuels for commercial vehicles
Highway Code Training Content:
Course introduction, objectives, and expectations.
Introduction to the Highway Code and its relevance.
Types of road users and training for various groups.
Respecting and understanding the risks to different road user categories.
Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations.
Course Details:
Format: Remote Session (7 hours)
CPC Hours: Yes
Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT
This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to:
Meet FORS Gold accreditation requirements.
Improve driver performance and fuel efficiency.
Reduce their environmental footprint.
Enhance corporate social responsibility.
Please note that this course is delivered online and provides 7 hours of Driver CPC training.
Ready to get started?
Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course.
Please review our Terms and Conditions for more information.


FORS Lo-City Driving & Highway Code - Periodic 7 Hour CPC Course

Attention: This course is delivered over 1 full day. If you&#39;re interested in the same course but delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-agents-and-brokers-sites-issue-3-2-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS 1-day course will ensure that prospective company personnel using the BRC Global Standard for Agents and Brokers Issue 3 have an in-depth and practical understanding of the format and requirements of the Standard, the protocol for the audit and actions following the audit.This course is part of the &nbsp;<a href="https://1stc.uk/recognition/brc-professional-recognition/?v=79cba1185463" style="color: rgb(158, 185, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(158, 185, 0);">BRC Global Standards Professional&nbsp;recognition programme</a>.The course is aimed at agents, brokers and their staff who wish to gain a thorough understanding of the Standard and audit protocol in order to be able to prepare their companies for certification.All delegates should download and read a copy of the Global Standard for Agents and Brokers Issue 3 (publish date Oct 2021).

Attention: This course is delivered over 1 full day. If you're interested in the same course but delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click here. Thank you.
This official BRCGS 1-day course will ensure that prospective company personnel using the BRC Global Standard for Agents and Brokers Issue 3 have an in-depth and practical understanding of the format and requirements of the Standard, the protocol for the audit and actions following the audit.
This course is part of the BRC Global Standards Professional recognition programme.
The course is aimed at agents, brokers and their staff who wish to gain a thorough understanding of the Standard and audit protocol in order to be able to prepare their companies for certification.
All delegates should download and read a copy of the Global Standard for Agents and Brokers Issue 3 (publish date Oct 2021).

Official BRCGS Agents and Brokers Issue 3 for Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

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