Name: Business Writing 1 Day Workshop in Chichester
Price: 595 GBP
Availability: InStock

Chichester

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. The participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer workshop will provide the participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Learning Objectives:

Plan and organize professional presentations
Develop your own natural and relaxed communication style
Learn to sell your ideas with clarity and force that inspires others
Create an open, inclusive and stimulating learning environment
Approach challenges in a way that leads to victories and success for participants
Coach and develop participants to empower them and lead them to continuous improvement

Agenda:

Module One: Understanding Training and Facilitation
What is Training?
What is Facilitation?
Identifying Appropriate Situations for Each

Module Two: Gathering Materials
Identifying Participant’s Needs
Reviewing the Materials
Identifying and Resolving Gaps

Module Three: Creating a Lesson Plan
Planning for the Basics
Adding Slack Time
Creating a Plan B
A Take-Home Template

Module Four: Choosing Activities
Types of Activities
Creating a Tickle Trunk
What To Do When Games Go Wrong

Module Five: Preparing for the Workshop
Creating a Materials List
Gathering Participant Information
Setting up the Physical Location

Module Six: Getting off on the Right Foot
Greeting Participants
Being Prepared
Using Icebreakers

Module Seven: Delivery Tips and Tricks
Using Visual Aids
Creating Supporting Materials
Gauging When It's Time For A Break

Module Eight: Keeping it Interactive
Encouraging Discussion
Using Group Work
The Power of Post-It Notes

Module Nine: Dealing with Difficult Participants
The Ground Rules
Challenges and Solutions
Handling Interruptions

Module Ten: Tackling Tough Topics
Tough Stuff to Watch Out For
Adjusting Your Material for a Sensitive Issue
Dealing with Sensitive Issues in the Workshop

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Train-The-Trainer Skills.

Mangates

Train-The-Trainer 1 Day Training in Chichester


The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

<section style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><section data-hook="description-wrapper" fr-original-style="" style="box-sizing: border-box;"><div data-hook="content-wrapper" style="color: rgb(53, 53, 53); box-sizing: border-box;" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" fr-original-style="" style="overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);">Do you want to work on personal projects with the support of an experienced artist and qualified tutor? Get help and support with your own medium choice? Course: Art course ChichesterDay: TuesdayTime: 10 - 12 noonDate: April 16, 23, 30     May 7, 14, 21     June 4, 11, 18, 25     July 2, 9There will be no session the week 27&mdash;31 MayVenue: Westhampnett community hall, Hadrian Dr, Chichester PO18 0FPAmple parking on site and tea/coffee making facilities available. Who is the course for:This course is suitable to all levels as you will work through simple tasks to explore the mediums you want to use! What will the course cover:During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices. You will also be able to follow a tutor lead project through the 12 weeks of the course. During the course I will be on hand to demonstrate simple techniques with different media and give introductions to new media as requested. You are welcome to follow the whole course or attend individual sessions to suit. Please contact me for a course schedule and individual session costs. For this course you will need:No specific media is required as you will work with your own art equipment.For the first session you will need a sketching pad or cartridge paper.A selection of graphite pencilsA rubber and pencil sharpenerI can offer advice and support if you wish to purchase any further media. You will also have access to a <a href="https://www.artwithtricia.com/student-chatroom" target="_blank" style="color: rgb(176, 161, 114); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(176, 161, 114);">Student Chatroom</a> where you can post images of your work to share with and get feedback from other students and your tutor.</pre></pre></pre></pre></div></section></section><section style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </section>

Do you want to work on personal projects with the support of an experienced artist and qualified tutor? Get help and support with your own medium choice?


Course: Art course Chichester
Day: Tuesday
Time: 10 - 12 noon
Date: April 16, 23, 30 May 7, 14, 21 June 4, 11, 18, 25 July 2, 9
There will be no session the week 27—31 May
Venue: Westhampnett community hall, Hadrian Dr, Chichester PO18 0FP
Ample parking on site and tea/coffee making facilities available.


Who is the course for:
This course is suitable to all levels as you will work through simple tasks to explore the mediums you want to use!
 
What will the course cover:
During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices. You will also be able to follow a tutor lead project through the 12 weeks of the course. During the course I will be on hand to demonstrate simple techniques with different media and give introductions to new media as requested.
 
You are welcome to follow the whole course or attend individual sessions to suit. Please contact me for a course schedule and individual session costs.
 
For this course you will need:
No specific media is required as you will work with your own art equipment.
For the first session you will need a sketching pad or cartridge paper.
A selection of graphite pencils
A rubber and pencil sharpener
I can offer advice and support if you wish to purchase any further media.
 
You will also have access to a Student Chatroom where you can post images of your work to share with and get feedback from other students and your tutor.

ArtwithTricia

Drawing

Painting

Perspective Drawing

During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices.

Art course Chichester - 16th April 2024

General Admission

<section style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><section data-hook="description-wrapper" fr-original-style="" style="box-sizing: border-box;"><div data-hook="content-wrapper" style="color: rgb(53, 53, 53); box-sizing: border-box;" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" fr-original-style="" style="overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);"><pre data-hook="description" style="color: rgb(53, 53, 53); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(53, 53, 53);">Do you want to work on personal projects with the support of an experienced artist and qualified tutor? Get help and support with your own medium choice? Course: Art course ChichesterDay: TuesdayTime: 10 am - 12 noon Date: January 9, 16, 23, 30    February 6, 20, 27     March 5, 12, 19, 26 There will be no session the week 12-16th February Venue: Westhampnett community hall, Hadrian Dr, Chichester PO18 0FPAmple parking on site and tea/coffee making facilities. Who is the course for:This course is suitable to all levels as you will work through simple tasks to explore the mediums you want to use! What will the course cover:During this 11 week course you will have the opportunity to work on your own project ideas to explore your different media choices. You will also be able to follow a tutor lead project through the 11 weeks of the course. During the course I will be on hand to demonstrate simple techniques with different media and give introductions to new media as requested. You are welcome to follow the whole course or attend individual sessions to suit. Please contact me for a course schedule and individual session costs. For this course you will need:No specific media is required as you will work with your own art equipment.For the first session you will need a sketching pad or cartridge paper.A selection of graphite pencilsA rubber and pencil sharpenerI can offer advice and support if you wish to purchase any further media. You will also have access to a <a href="https://www.artwithtricia.com/student-chatroom" target="_blank" style="color: rgb(176, 161, 114); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(176, 161, 114);">Student Chatroom</a> where you can post images of your work to share with and get feedback from other students and your tutor.</pre></pre></pre></pre></div></section></section><section style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </section>

Do you want to work on personal projects with the support of an experienced artist and qualified tutor? Get help and support with your own medium choice?


Course: Art course Chichester
Day: Tuesday
Time: 10 am - 12 noon 
Date: January 9, 16, 23, 30 February 6, 20, 27 March 5, 12, 19, 26 
There will be no session the week 12-16th February
 
Venue: Westhampnett community hall, Hadrian Dr, Chichester PO18 0FP
Ample parking on site and tea/coffee making facilities.


Who is the course for:
This course is suitable to all levels as you will work through simple tasks to explore the mediums you want to use!
 
What will the course cover:
During this 11 week course you will have the opportunity to work on your own project ideas to explore your different media choices. You will also be able to follow a tutor lead project through the 11 weeks of the course. During the course I will be on hand to demonstrate simple techniques with different media and give introductions to new media as requested.
 
You are welcome to follow the whole course or attend individual sessions to suit. Please contact me for a course schedule and individual session costs.
 
For this course you will need:
No specific media is required as you will work with your own art equipment.
For the first session you will need a sketching pad or cartridge paper.
A selection of graphite pencils
A rubber and pencil sharpener
I can offer advice and support if you wish to purchase any further media.
 
You will also have access to a Student Chatroom where you can post images of your work to share with and get feedback from other students and your tutor.

Art course Chichester - 9th January 2024

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Presentation Skills 1 Day Workshop in Chichester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Chichester

























Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Chichester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Chichester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Chichester

Boost Customer Satisfaction: Join us 1 Day Training in Chichester

Aberdeen

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Chichester

Building Better Careers with Soft Skills: 1-Day Workshop in Chichester

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Writing is a key method of communication for most people, and it"s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important in the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.

The Business Writing workshop will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

Learning Objectives:

After completing this course, delegates will be able to: 

Write business documents to a professional standard and conforming to acceptable formats
Present information in an organised, structured way so as to achieve a specific objective
Use a business-like style and vocabulary, while displaying sensitivity to different levels of reader expertise
Express ideas with confidence and clarity, supporting persuasive and logical arguments

Agenda:

Module One: Working with Words
Spelling
Grammar
Creating a Cheat Sheet

Module Two: Constructing Sentences
Parts of a Sentence
Punctuation
Types of Sentences

Module Three: Creating Paragraphs
The Basic Parts
Organization Methods

Module Four: Writing Meeting Agendas
The Basic Structure
Choosing a Format
Writing the Agenda

Module Five: Writing Emails
Addressing Your Message
Grammar and Acronyms

Module Six: Writing Business Letters
The Basic Structure
Choosing a Format
Writing the Letter

Module Seven: Writing Proposals
The Basic Structure
Choosing a Format
Writing the Proposal

Module Eight: Writing Reports
The Basic Structure
Choosing a Format
Writing the Report

Module Nine: Other Types of Documents
Requests for Proposals
Projections
Executive Summaries
Business Cases

Module Ten: Proofreading and Finishing
A Proofreading Primer
How Peer Review Can Help
Printing and Publishing

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Anybody who is interested in learning Business Writing Skills.

Business Writing 1 Day Workshop in Chichester

<h2 fr-original-style="" id="isPasted" style="box-sizing: border-box;">University First and Second Year - Diploma in Business Management (Level 4&amp;5) - Pathway to BA (Hons) Business Management</h2><h4 fr-original-style="" id="isPasted" style="box-sizing: border-box;">Level 4 Diploma in Business Management - 8 -12 months - 120 Credits Level 5 Diploma in Business Management - 8 - 12 months - 120 Credits</h4>Level 4 is the equivalent of the first year of a Bachelor&rsquo;s Degree programme. it provides students with 120 university credits upon completion. Level 5 is the equivalent to the second year of a Bachelor&rsquo;s Degree programme, it provides students with 120 university credits upon completion. It is also equivalent to an HND diploma.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Course Details</h2>Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials which comprise of recommended exercises, recommended readings and internet resources. Within the modules are self-testing exercises. You must take care in answering these. Although they are not marked nor do they count towards your final assessment, the marking is tested against your scoring on the final assessment to check for consistency of score.The modules are written against prescribed learning outcomes defined by the Qualifications and Credit Framework (QCF) administered by Ofqual, the Government appointed regulator. In addition, the learning outcomes are articulated against MSBM&nbsp;Awarding Bodies curriculum who is a recognised awarding body monitored and assessed by QAA, the Quality Assurance Agency, the Government appointed quality assurance body.Successful completion of the full Level 4/5 Extended Diploma in Business&nbsp;Management and final year of an accredited Undergraduate Degree programme, will give students the right credentials to go on and apply for a job in marketing, accounting, human resources, management or business consultancy.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Accreditation</h2>All MSBM courses are accredited by the relevant partners and awarding bodies. &nbsp;Please refer to&nbsp;<a fr-original-style=" color: rgb(51, 51, 51);" href="https://msbm.org.uk/about-msbm/accreditation" style="color: rgb(51, 51, 51); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">MSBM accreditation</a>&nbsp;in about us for more details.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">University Progression</h2>University Top-up On completion of this course, students have the opportunity to complete a Bachelors degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final&nbsp;120 credits which consist of either a dissertation or a dissertation and one module. Examples of University Progression BA (Hons) in Business Management (top-up) awarded by the University of Chichester delivered through London Graduate School.&nbsp; Anglia Ruskin University &nbsp;- BA (Hons) Management (Top-Up).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" id="isPasted" style="box-sizing: border-box;">Entry Requirements</h2>For entry into Level 4 or 5 Diploma in Business Management, learners must possess the following: * Relevant/Local Board of Examination Result in your Country, which must include at least 5 &#39;C&#39; Grades in English and 4 other subjects. * Mock Examination Result can also be accepted for initial Conditional Admission, pending the release of the Board of Examination Result. (This is assessed on a case by case basis) * Learner must be 18 years or older at the start of the Course. OR * Mature Learners (21 years or older) with work experience in supervisory, leadership or management roles. (This is assessed on a case by case basis).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Workshops</h2>Workshops are conducted by live webinars for online students. Classroom workshops are available if there is a local branch in your country. Speak our course advisors on this subject.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Visa Requirements</h2>There is no Visa requirement for this programme.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;">

University First and Second Year - Diploma in Business Management (Level 4&5) - Pathway to BA (Hons) Business Management
Level 4 Diploma in Business Management - 8 -12 months - 120 Credits

Level 5 Diploma in Business Management - 8 - 12 months - 120 Credits
Level 4 is the equivalent of the first year of a Bachelor’s Degree programme. it provides students with 120 university credits upon completion.
Level 5 is the equivalent to the second year of a Bachelor’s Degree programme, it provides students with 120 university credits upon completion. It is also equivalent to an HND diploma.



Course Details
Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials which comprise of recommended exercises, recommended readings and internet resources. Within the modules are self-testing exercises. You must take care in answering these. Although they are not marked nor do they count towards your final assessment, the marking is tested against your scoring on the final assessment to check for consistency of score.
The modules are written against prescribed learning outcomes defined by the Qualifications and Credit Framework (QCF) administered by Ofqual, the Government appointed regulator. In addition, the learning outcomes are articulated against MSBM Awarding Bodies curriculum who is a recognised awarding body monitored and assessed by QAA, the Quality Assurance Agency, the Government appointed quality assurance body.
Successful completion of the full Level 4/5 Extended Diploma in Business Management and final year of an accredited Undergraduate Degree programme, will give students the right credentials to go on and apply for a job in marketing, accounting, human resources, management or business consultancy.



Accreditation
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.



University Progression
University Top-up

On completion of this course, students have the opportunity to complete a Bachelors degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 120 credits which consist of either a dissertation or a dissertation and one module.


Examples of University Progression
BA (Hons) in Business Management (top-up) awarded by the University of Chichester delivered through London Graduate School. 

Anglia Ruskin University - BA (Hons) Management (Top-Up).



Entry Requirements
For entry into Level 4 or 5 Diploma in Business Management, learners must possess the following:

* Relevant/Local Board of Examination Result in your Country, which must include at least 5 'C' Grades in English and 4 other subjects.

* Mock Examination Result can also be accepted for initial Conditional Admission, pending the release of the Board of Examination Result. (This is assessed on a case by case basis)

* Learner must be 18 years or older at the start of the Course.

OR

* Mature Learners (21 years or older) with work experience in supervisory, leadership or management roles. (This is assessed on a case by case basis).



Workshops
Workshops are conducted by live webinars for online students.

Classroom workshops are available if there is a local branch in your country. Speak our course advisors on this subject.



Visa Requirements
There is no Visa requirement for this programme.






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